Opiniones de Autosoft DMS

Format is simple and easy to use. Function finding is intuitive.

Glitches are more common than I would like. Has resulted in some loss of data. Over all still a good program.

It keeps everything basic- but also includes all vital aspects of inventory management and sales. It is by far one of the best systems we use

When working in service the system is a bit confusing but with proper training it is easy to get familiar with

I like the fact that most of our F&I software is easy to use. It doesn't do a good job of decoding vehicles though.

The lag on the accounting, parts & service side is disappointing. We also seem to get kicked out a lot.

ease to learn basic of the system for new employees

cumbersome billing and lack of reports pulling lop reports or exporting to excel

Was able to view a bit more reporting than what we were used to.
It integrated well with some providers we couldn't before.

The constant glitches and computing errors the system produces.
There's many functions that should be standard across the DMS world that you're unable to do in this system. They're not end of the world but there are MANY and they're a constant nuisance.
Support will always say that a fix or feature is "in development" but its just an attempt at putting fire out.
It's cheaper than many others we looked at, but you get many headaches along with it. Spend the money and get a DMS that will work for you.

I love the simplicity and ease of use of this software.

I dislike that I have to update customer data in more than one location. I would also like the capability to upload all reports to excel.

Nothing. This software is all smoke and mirrors.

Everything. Don't waste your time. They lock you into a 3-year contract for a reason. You would not want to stay in a relationship with them unless you are forced to.

it is quite simple & user-friendly, too simple for the experienced / computer savy.

It is slow, it chokes off a lot, it needs updating, needs a predictive text feature / spell checker

We integrated Autosoft in 2018, the process was simple and virtually seemless

The downfall was that the Accounting side was on a hosted site where finance was web based

Easy to use. Accounting side is easy to use. this is about the only pro I can give you for this software.

Too many things happen that they can't explain. Old vehicle sales show up in the sales journal and the only explanation is someone in sales was "looking that customer up & pushed the old sale back to accounting." Hogwash. Too many glitches happen that they can't explain. There for a while there were so many that I was wondering if a disgruntled employee might be sabotaging their software.

the only thing to like about it is the price and that's where it ends, works on the vehicle sales side but not at all in service

Everything, constant problems with losing information in RO's, not adaptable to other information systems. Horrible customer service. What else can I say?

Auto Soft has made major improvements to their software. Its lot more user friendly and connective with other companies.

We had Auto Soft do to limited abilities to in their software. We haven't returned but have found major improvements on their software.

What I like most about Autosoft overall is how organized it is. It has individual accounts that help you keep track of the most specific things that in turn allow you to manage your business more effectively.

My least favorite thing about Autosoft is the change I understand will be taking place very soon. From what I was told Autosoft will merge with the internet, which I am not anticipating being as the system as a whole will more than likely change a great deal in the process. I'm not looking forward to re-learning everything there is to do with the system.

NOT A DAMN THING IS GOOD ABOUT THIS COMPANY

THEY CHARGE YOU FOR SUPPORT!!! HOW OUTRAGEOUS AFTER TAKING THOUSANDS FROM YOU FOR A DECADE!!!

We had no issues with the software at all. Everything worked out exactly as described in our whole team loved it. There will see we had no issues with the software at all. Everything worked out exactly as described in our whole team loved it. There Several other dealerships around us that we shared this with as well.

There really wasn't anything wrong with it to describe. Other than getting used to it no issues to report.