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111 opiniones
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Gran herramienta de comunicación
Revisado el 13/2/2023
En general la aplicación cumple con el objetivo para la que se diseño.Supongo que la aplicación sigue en revisión y se revisarán algunas pequeñas mejoras que harán que sea en momentos puntuales menos engorrosa.
Puntos a favor
una gran herramienta para la comunicación intraempresarial.Las opciones que se nos presentan para crear grupos de los diferentes departamentos donde en ellos se compartan noticias, boletines o simplemente cambios o actualizaciones relativas a nuestra área, hacen de la aplicación un fijo cada día para cualquiera de nosotros.
Desventajas
Aún no esta bien desarrollado en cuanto a la capacidad de mensajería instantanea o chat.Hay algunas lagunas que se deberían revisar, como los grandes tiempos de carga....
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Blink
Revisado el 18/8/2021
Puntos a favor
The ability to allow users to express themselves via the newsfeed, whilst also being able to filter to reach out to certain departments via groups has been great for users needing support from a certain department, or simply sharing a post they want everyone to see. This has led to the company being able to share posts for the entire company as a priority and needing users to acknowledge the posts, which means we can assure users have read important posts. It also has a community feel to it and also can help with boosting morale as we have been able to post about achievements in different depots across the company.
What is also great is the ability to create a hub, with useful links that the entire company uses, which makes it a fully working intranet for us.
Desventajas
We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop. This hasn't happened recently and can be solved using an invite code rather than an invite link. During this time Blink support did quickly help us out with the issue.
Respuesta de Super Smashing Traducir a Español
Hi Jennifer, thank you for your review. We are glad that key Blink features like the Feed and the Hub are supporting internal communication, company culture and boosting morale for your organisation! It is good to hear that the Blink Support Team was able to help you resolve any issues you encountered.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Good for company communication, not finished for instant messaging and daily usage
Revisado el 27/8/2021
If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed.
Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.
Puntos a favor
I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.
Desventajas
- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?)
- I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that)
- When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit.
- For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink.
- If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.
Respuesta de Super Smashing Traducir a Español
Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation.
Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review.
Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Bienes de consumo
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Communication Tool
Revisado el 14/10/2022
Puntos a favor
Customizable communication tool. Holds all colleagues contacts and can be used as a single point of contact. Very useful and used even more since Covid and has not become a critical point of my daily
Desventajas
Uploads are cumbersome. The platform is good for basic communication but cannot handle large campaigns or file sharing.
- Sector: Muebles
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A user friendly platform for our multi national team.
Revisado el 24/6/2021
Blink has brought our internal comms platform up to date with a familiar, easy to use interface.
The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.
Puntos a favor
The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments.
Users familiar with SM platforms feel immediately at home.
The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required.
As an Admin there is virtually no learning curve when setting up users, or populating content.
Having multiple methods of signing users up is useful where colleagues are factory/office/home based.
Desventajas
We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers.
A calendar with room booking functionality would be good.
We have yet to integrate with company systems so cannot comment at this time.
Respuesta de Super Smashing Traducir a Español
Hello Steve, thank you for your review and feedback. We love to learn that staple features like the Feed and the Hub are serving your communication and employee engagement needs. We have passed on your suggestion for more Directory flexibility and calendar functionalities to our Product Team. We are always looking to improve Blink, so please be sure to add future feature requests to our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Company Social Platform
Revisado el 9/6/2020
The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.
Puntos a favor
It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features.
Integration with some business applications have been useful for daily updates.
Desventajas
Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.
Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post?
Perhaps business collaboration tools could be more advanced?
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Application, Greater Company
Revisado el 23/6/2021
The company is amazing to work with! They hear you and work hard to make their product the best it can be
Puntos a favor
This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less.
Desventajas
On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs!
Respuesta de Super Smashing Traducir a Español
Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at support@joinblink.com to help resolve the issue.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Blinks Power!
Revisado el 26/8/2021
Fantastic! We can track engagement, push notifications to staff which are of high importance. Connect and communicate with services directly through a friendly communication tool, which is Blink!
Puntos a favor
The ability to communicate, connect, engage and share content is as simple as possible using Blink! We love the engagement we get from staff through likes, comments and acknowledgements which are vital to to us.
Desventajas
Three file maximum upload to posts can be a nightmare when we are doing big campaigns to staff especially around COVID since we are a health care company. Additionally, the 250mb max upload is again a hurdle due to us having to upload various videos which we have to upload via youtube and link it through due to size restrictions.
Respuesta de Super Smashing Traducir a Español
Thank you for taking the time to leave us a review, Luke! It is great to hear that you find Blink easy to use, have high staff engagement and connect with your employees.
We always aim to improve Blink and greatly appreciate your feedback on upload restrictions. Your requests have been given to the Product Team to review. If there is anything that you would like to add, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Blink delivered what we needed
Revisado el 24/6/2021
Tremendous and reliable customer service from Day 1 to present. [SENSITIVE CONTENT] was great to work with and always available to assist with our implementation and continued to follow up and reach out to me well past our kick-off date.
Puntos a favor
As a fast-growing company, Blink allowed us to create a single point of internal communication to reach outside of the traditional email and messaging platforms. We were able to share company news, team or individual kudos in no time and share the exciting news.
Desventajas
I would like to have pdfs upload with a screenshot rather than an icon
Respuesta de Super Smashing Traducir a Español
Hi Michael, we are glad to see that you have had a positive experience with Blink. We aim to facilitate internal communication and to provide great customer service to all of our users, so it is great to see that we are reaching our goals. I have passed your feature request to upload pdfs with screenshots as opposed to icons to our Product Team. You can always submit feature requests that you would like added to Blink via the Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Producción de alimentos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Blink Feedback
Revisado el 10/6/2020
Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.
Puntos a favor
Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.
Desventajas
We need understand further before we can express any con's at the moment.
Alternativas consideradas
Workplace from MetaRazones para cambiar a Blink
This was an overall strategic plan.....- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Communication tool
Revisado el 26/8/2021
Puntos a favor
After a workplace change to work from home, an application like this link your workers together and keep them updated on each thing with one click away
Desventajas
Integrated calendar from email could be better, for example, send in notifications
Respuesta de Super Smashing Traducir a Español
Hello, thank you for writing a review of Blink. We appreciate learning how Blink has enabled communication between your workers while working remotely.
Your feedback on the integrated calendar and notifications has been given to the Product Team for review. If there is anything else that you would like to add, please do let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Good but room to be better!
Revisado el 26/8/2021
Puntos a favor
Blink is a really good business communications tool, some pros of the platform are:
- Good, customisable interface
- You can now filter and search posts by person
- Directory of colleagues
Desventajas
There's some areas Blink could improve by thinking about functionality for the user and the needs of big organisations e.g.
- You can't disable notifications from specific people
- You can't disable notifications by day of the week, only by time - get posts on weekends
- As our company is so big it can get really messy and flooded, more filter options could be beneficial
Respuesta de Super Smashing Traducir a Español
Hi Charlotte, thank you for taking the time to leave Blink a review. It's great to know that you are enjoying features like our interface, filter and search, and Directory.
We have passed your suggestions on notifications and filters to the Product and Development Team. If you have more features that you would like to see on Blink, please be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Incredible
Revisado el 15/3/2018
Puntos a favor
This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good Communication Tool
Revisado el 9/6/2020
Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.
Puntos a favor
Blink is a good way of getting information out to colleagues across different areas of the business.
Desventajas
Would be nice to be able to post in different styles of font. Bold/italic etc.
Sometimes users have issues opening attachments.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Blink is a great tool for communication
Revisado el 28/6/2021
Very positive way to share data across the company.
Puntos a favor
I like that the data included keeps the entire company aware of things that are going on.
Desventajas
Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.
Respuesta de Super Smashing Traducir a Español
Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Useful App and Resource for Corporate Communications
Revisado el 24/6/2021
My overall experience so far, has been positive.
Puntos a favor
I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.
Desventajas
I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.
Respuesta de Super Smashing Traducir a Español
Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
WIll be improved
Revisado el 26/8/2021
It is more secure then gmeet. but less integrated with mail, agendas
Puntos a favor
I like the very easy way to create a new channel with colleagues.
Always ontop on one screen (an APP)
Desventajas
lack of integration with gtools suite (email/agenda) in both direction.
Respuesta de Super Smashing Traducir a Español
Hi Frederic, thank you for leaving us a review! We are glad to know that Blink is facilitating communication with your colleagues. I have passed your integration suggestions to the Product Team. If there are more feature requests you would like to make, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Comercio minorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent software
Revisado el 20/8/2021
Live News and posts from all the depots in one place :)
Puntos a favor
We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)
Desventajas
There is nothing to dislike about Blink :)
Respuesta de Super Smashing Traducir a Español
Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Blink user
Revisado el 26/8/2021
Puntos a favor
Easy communication with team and other members of the organisation
Desventajas
see info that is unnecessary to me. Not being able to see relevant info due to the ammount of info on there
Respuesta de Super Smashing Traducir a Español
Hello Bradley, thank you for your review of Blink. We are glad that Blink is an easy tool to help your organisation's internal communication.
Our Product Team is always looking to improve the user experience, and we appreciate your feedback on limiting the amount of information you see. If there are any other features you want to request, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Makes work more productive
Revisado el 15/3/2018
Puntos a favor
Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.
Desventajas
Sometimes inappropriate gifs (racist, sexual content etc) I also don't like that it tracks your usage but does not make that clear from the outset and doesn't appear to have an option to switch that off. In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent networking app
Revisado el 30/4/2020
Excellent, very useful
Puntos a favor
Excellent way to communicate between employees on a one to one basis and also public posts for a whole group to see
Desventajas
If you add an image into a reply you can't also comment on the image in the same reply.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 0.0 /10
Our Company's Bulletin Board
Revisado el 25/6/2021
Our company has been using Blink for company announcements, holiday celebrations, employee recognition, and so much more. It's like a bulletin board right on my laptop!
Puntos a favor
Blink has a very easy-to-use interface and our company has included important links for the users.
Desventajas
Unfortunately, I don't use Blink enough to have a say on what can be improved. I just read it to catch up on company information.
Respuesta de Super Smashing Traducir a Español
Hi Peter, thank you for leaving us a review. We are glad to know that users such as yourself are enjoying Blink's various features and finding it useful and easy to use.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Social Media for work
Revisado el 25/6/2021
I use it daily, especially to get to quick links on there.
Puntos a favor
I like that it keeps team members in the know and able to post awards and recognition for one another and people to see events / announcements.
Desventajas
I like all features so far, it's a nice platform.
Respuesta de Super Smashing Traducir a Español
Hello Kirstin, thank you for your review! We are happy to learn that Blink is boosting your internal communication, engagement and company culture. We are always looking for user insight, so thank you for taking the time to let us know what you like about Blink.
- Sector: Propiedad inmobiliaria comercial
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Review
Revisado el 26/8/2021
Puntos a favor
The ease of the communication and use and easy to set users up on
Desventajas
it doesnt have more functionalities in which we can work with
Respuesta de Super Smashing Traducir a Español
Hi Nikesh, thank you for your review. It is great that you find Blink user friendly and easy to onboard new users. We are sorry to hear that you are missing some functionalities. We always aim make Blink the best product for all of our users, so please do let us know which features you would like added via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration
- Sector: Recursos Humanos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Excellent product for a large Workforce
Revisado el 26/8/2021
Excellent experience so far and a great communication tool for the workforce.
Puntos a favor
It's easy to use and performs like other popular private social media sites.
Desventajas
There is nothing i don't like at the moment
Respuesta de Super Smashing Traducir a Español
Hi Emma, thanks for leaving a review. It is good to know how Blink's interface is intuitive and easy for our users to navigate. We are always looking for insights on our customer's experience, and we are happy to hear that everything is going well.