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165 opiniones
- Sector: Telecomunicaciones
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Exelente herramienta para gestion de pruebas
Revisado el 4/12/2022
en general creo que esta plataforma actua de manera correcta es un software que me ayuda a...
en general creo que esta plataforma actua de manera correcta es un software que me ayuda a administrar los casos de prueba.
Puntos a favor
cuenta con una interfaz de usuario intuitiva,nos facilita de manera efectiva la gestion de ejecuciones de prueba y la coordinacion de todo el proceso .Tiene una funcion de generacion de graficos que brinda una descripcion general del progreso.A pesar de estar en el proceso de prueba TestRail nos a demostrado que es un software fiable para gestionar nuestro ciclo de prueba.
Desventajas
no me agrada mucho la idea de que el seguimiento de errores requiere la integracion de otro software de base de datos externo.
Alternativas consideradas
qTestRazones para cambiar a TestRail
en realidad estamos en una etapa de prueba gratuita pero realmente estoy muy satisfecha con su plataforma y lo intuitiva que es.- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Revolutionizes test case management.
Revisado el 31/7/2018
Strong test case management, meaning more organized testing, meaning higher quality product.
Strong test case management, meaning more organized testing, meaning higher quality product.
Puntos a favor
- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects.
- Sync logged bugs to the test cases you're testing for transparency.
- Reporting and the ability to estimate testing allows for you to gather more information easily.
Desventajas
- It can be quite expensive for small teams, but it's well worth it.
- Creating test cases in TestRail is pretty tedious (which is why I typically just import them).
- Reporting system is a little complicated to understand and utilize effectively.
Respuesta de IDERA
Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Efficient software for Test Case management
Revisado el 9/3/2020
Overall I'd really recommend Test rail for Test case management.
Overall I'd really recommend Test rail for Test case management.
Puntos a favor
1. Ability to create test plans and test case for multiple features at once. 2. Ability to configure test cases in combination for different environments and browsers, OS etc. 3. Ability to present detailed reports to stakeholder and management. 4. Integration with Jira eases the need to map to a user story. 5. The test plan hierarchy helps to create test cases easily and it helps reduce redundancy between test cases. 6. Very easy to navigate using the user interface. 6. Ability to lock a test plan where it can no further be modified.
7. Able to run test cases in multiple environment and check the run history. 8. Able to download and email reports to management.
Desventajas
Searching for a past completed story is difficult unless to navigate from Jira. Marking a test case run as passed has too many steps involved. Id love if it has ability to record screen as well as attaching screenshot to a test step/ I'd also love if I can pass/fail each step of a test case and not the test case as a whole.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
TestRail review - QA perspective
Revisado el 17/1/2019
Ability to quickly put together test plans, and use existing test cases in creating test plans make...
Ability to quickly put together test plans, and use existing test cases in creating test plans make the overall experience better
Puntos a favor
Easy to create test cases and ability to add test steps with screenshots which enable to describe the expected functionality/results clearly
Desventajas
1.Do not have proper rich text fields where you can easily format the test steps without having to use syntax
2. Inability to combine multiple projects in a given test plan/test run
3. Inability to create dash board that shows results of multiple projects
4. Need to easy to use help documentation

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great tool that works great.
Revisado el 26/11/2020
We use it in the center of our company's servers to monitor the additional software that we have...
We use it in the center of our company's servers to monitor the additional software that we have implemented, and those that are our own totally belonging to us, to identify when it presents errors or lack of maintenance in internal systems, to guarantee the full functionality to the maximum of each one of the programs that we have, including that we manage test cases, whether manual and automated or plans and executions.
Puntos a favor
Testrail appeals to me to a great extent, mainly due to its versatility in the functions it offers, which are software tests with a fully customizable scalable test administration, which allows determining the sectors in current availability of the system, which accesses it to this platform suggest updates to the servers on which the service was implemented, and that modernized renovations and establish again, guaranteeing a performance in the work in a magnificent way.
Desventajas
Being a software that is based on the state of the systems that move the platform of a company digitally, it does not contain the main functions that will promote a better service on a large scale, one of these missing definitions is the compatibility test of others programs with the company's servers or with the systems that they already have implemented, which can turn out to be a problem of medium magnitude, since it does not have a complete tool.
Respuesta de IDERA
Thank you for taking the time to share such a detailed review of your experience using TestRail.
We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for compatibility testing (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!
- Sector: Artículos deportivos
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Clean, Quick and Easy
Revisado el 4/3/2020
We use testrail on a daily basis across many teams in our company. It has received near universal...
We use testrail on a daily basis across many teams in our company. It has received near universal praise from just about everyone that uses it. The tool has saved us countless hours and dollars.
Puntos a favor
The user interface for Testrail is excellent. Viewing your test cases and their status is a super easy experience. Everything is laid out for you.
Desventajas
As with many testing tools we have used, the initial set up takes some time. However, after a few weeks of set up, we have more than made up for any slow periods. Our testing efficiency has skyrocketed since.
- Sector: Minería y metalurgia
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Test Management Software
Revisado el 12/10/2017
Excellent manual test management with the ability to integrate with our automated test software....
Excellent manual test management with the ability to integrate with our automated test software. Overall, we have a feature-rich and fully functional tool for our test management needs.
Puntos a favor
The ease of use for this software has allowed our company to transfer from paper test sheets to logins for our end users. This test software had an answer and feature for every question we had.
Desventajas
There's very little to dislike about this software. The report extract is a bit clunky. When a report is emailed to an email address, it's sent as a zip file with an html file. The extra steps required to view a report eliminate the usefulness of this feature.
Respuesta de IDERA
Thanks so much from the TestRail team for taking the time to complete this review.
- Sector: Biotecnología
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Works well for basic test management, but no innovation in years
Revisado el 20/9/2022
Puntos a favor
Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running.
Desventajas
They have not added new features and improved the product in a very long time. It's only incremental updates and fixes.
- Sector: Diseño
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best in class Test Case Managemenr
Revisado el 17/1/2019
Puntos a favor
Easy to see status of projects on dashboard, test runs are quick and easy to set up. DB is backed up, but also the availability to make local backups as well.
Desventajas
Can be a little tricky to get the project set up and configured at first but soon becomes intuitive

- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
End to End QA lifecycle Management Tool
Revisado el 17/1/2019
It was really good
Made my life as a QA manager very simple
It was really good
Made my life as a QA manager very simple
Puntos a favor
This tool helped me in keeping a track of each and every QA activity.
The best part is the Reporting feature that how much time was spent on which feature or test case
Also the extended support using API helped in integrating with the automation framework
Desventajas
The price is too high.
I am planning to buy some more licenses but the price is very high

- Sector: Fabricación de ferrocarriles
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
For the features we needed, TestRail was the best fit and has a great price.
Revisado el 1/2/2018
Puntos a favor
TestRail has a nice UI. With the provided templates it is easy to quickly get test cases written. We use it most for regression test suites and it has been a valuable tool for quickly getting our web application regression tested prior to delivery. The quick reporting (via a pie chart) of tests completed/passed/failed gives feedback as to how the team is performing.
Desventajas
One of the items we wanted to use was the Jira integration. However, due to our corporate policies and firewall issues, we are not able to integrate. We use the cloud version of Jira. This is not the fault of the TestRail integration piece but was a con for our us.
Respuesta de IDERA
Thanks so much Glen for taking the time to complete this review.
TestRail Team
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
TestRail - test management better than competitors.
Revisado el 3/6/2022
I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to...
I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to use, and all options and settings are close at hand. The structure of test management is also pretty clear. Projects -> Suites -> Sections -> Test cases. Easy to handle and maintain. The whole system is quite simple to integrate with e.g. Jenkins, Cypress, or Jira through the TestRail API. Some products are seamlessly integrated - like Jira, but for some products, scripts have to be written from scratch. Also, thanks to the fact that TR is widely used, there is plenty of help on the internet. Reporting and analysis can be adjusted to the user's needs and set to execute automatically, which can reduce the amount of work. Charts and analyses are easy to understand and can be expanded with the data you need. A big advantage is test parametrization and the ability to recognize and use test data sets. That allows having significantly fewer test cases to maintain. Product is being constantly developed and the customer service is good.
As for the downsides, sometimes minor bugs appear e.g. for some time there were duplicated input fields during test case creation/edition - nothing crucial, but it could be annoying. It was fixed two months later and now everything works correctly. The price is quite high and depends on the number of users.
All in all, in my opinion, TestRail is the best on the market providing user-friendly testing management.
Puntos a favor
The product is constantly developing.
A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc.
Ease of use.
Customizability.
Integration with other software (e.g. Jira, Cypress, etc.)
Desventajas
Minor bugs.
Quite a high price.
Rather plain design (not really intuitive)
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A tool which can become powerful
Revisado el 25/3/2020
Able to showcase the test cases executed to improve the overall quality
Able to showcase the test cases executed to improve the overall quality
Puntos a favor
TestRail helps to manage the test runs and test plan in much simpler way. Adding or changing test plan is allowed during execution is a huge plus.
Desventajas
Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan.
Also bulk option to mark test cases Pass / Failed / Blocked is not possible
Don't know if there is a option to link Jira test cases.
Respuesta de IDERA
Thank you for your review! We hope you can find some useful answers here: https://discuss.gurock.com/t/is-there-any-way-to-recover-deleted-test-cases/2967
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Organize and Prioritize
Revisado el 17/1/2019
Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a...
Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.
Puntos a favor
Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.
Desventajas
Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good enough, but can be better
Revisado el 9/7/2018
Test management became easier.
Test management became easier.
Puntos a favor
Valuable reports (that's the main purpose of testing)
Easy to onboard
Supports is repsonsive and helps with your case
Good API and integration with JIRA
Desventajas
There is no integration with confluence (to get bubbles like for JIRA defects/tasks)
You can't push an attachment in the jira (only can show an attachment in jira's plugin)
API needs some extra methods to work with plans and runs with configuration (you allow to manipulate with it, but only in strict cases)
Sometimes it takes too muck time to get a reply from staff on the forum.
Respuesta de IDERA
Ilya,
Thanks so much for taking the time to do this. Much appreciated..
TestRail Team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A good test management tool that gets the work done
Revisado el 17/1/2019
We are a start up and as we grow, our test cases and test executions are growing. We could...
We are a start up and as we grow, our test cases and test executions are growing. We could successfully manage our tests and executions very well. With a little work on integrating Test rail into our build process, we could get make it part of our build process.
Puntos a favor
Good way to organize test plans, cases and runs
Report is good at test planning level
Configuring runs for multiple devices/browsers in run configurations instead of creating new runs
APIs are good,
Can be integrated into our build process well.
Desventajas
nothing much. may you can support hippa complaint could offering?
- Sector: Servicios de información
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Organization of Test and Issues Resolution
Revisado el 24/3/2020
Excellent tool for managing the chaos! Much better than passing around emails.
Excellent tool for managing the chaos! Much better than passing around emails.
Puntos a favor
Ownership and organization of issues is my favorite feature.
We load data into our cloud solution and issues arises.
Using TestRail, we can log issues, provide all pertinent notes and files about that issue in one place.
Also, we always know who "owns" the next step on the issue to resolution.
The "ToDo" view is also very useful. Todo lets me know what I own across many projects.
Desventajas
Reporting may be available but I don't see it.
Respuesta de IDERA
Thank you Kenneth! Here is an introduction to TestRail's reporting options: http://docs.gurock.com/testrail-custom/reports-introduction
- Sector: Servicios financieros
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Solid test case management tool
Revisado el 17/1/2019
Overall, we love the tool and have directed more teams to use it with the caveat that they do not...
Overall, we love the tool and have directed more teams to use it with the caveat that they do not have a lot of reporting needs.
Puntos a favor
Super easy to use and organize test cases. It works great and allows multiple structures depending on how your team manages test cases
Desventajas
The reporting capabilities are extremely limited. There are some canned reports that you can tweak. We struggle to find what we need without a custom report. You cannot download them as PDF. You need to download them as HTML which is not ideal in most work place scenarios. We can get most of the info we need from the dashboard, but it would be nice to download as a pdf to excel/csv.

- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easily modified to work with your testing methodology
Revisado el 15/6/2017
We were able to import our large set of tests in just a few short days and be up and running with a...
We were able to import our large set of tests in just a few short days and be up and running with a more robust tool that offered us an agile transformation.
Puntos a favor
*customized for any project
* easy to get reports from
* web based
* can import from variety of other tools
* good forums for help and ideas
Desventajas
* can easily make it complex for others depending on how you setup
* a few known issues that can cause data loss
Respuesta de IDERA
Thanks so much from the TestRail team Juan for taking the time to complete this review.
- Sector: Internet
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use and very useful for metrics
Revisado el 17/1/2019
My team is using this tool to add testcases for all the projects and we uses testplan for the...
My team is using this tool to add testcases for all the projects and we uses testplan for the releases.
Puntos a favor
This tools helps us to organize the testcases and testplan. Adds lot of visibility to the entire team and it’s reporting is very useful
Desventajas
We can’t add testcases in the testplan across different project. Each platform has its own project so when we want to combine the common cases in one testplan, it doesn’t provides us the way.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
HELPFUL FOR TEST CASES
Revisado el 24/3/2020
OVERALL IT HAS BEEN A GREAT EXPERIENCE.
OVERALL IT HAS BEEN A GREAT EXPERIENCE.
Puntos a favor
LOVE THE SOFTWARE. IT CAN BE DIFUCULT TO NAVIGATE AND SET UP TEST CASES BUT ONCE THAT IS DONE IT IS EASY TO USE.
Desventajas
IT CAN BE HARD TO SET UP CASES THE WAY YOU NEED TO.
Respuesta de IDERA
Thank you Clyde! TestRail's team aims at improving every aspect of the test management tool. We will add your comment onto out list.
- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Test Rail review
Revisado el 24/3/2020
Puntos a favor
It is easy to use and user friendly. Also I can create the report easily
Desventajas
When moving the test to another test suite will remove the test result history
Respuesta de IDERA
Hi Cherry! Perhaps this discussion forum might come in handy: https://discuss.gurock.com/t/preserving-test-results-after-moving-test-case-between-test-suites/2741
- Sector: Servicios de información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excelent management tool
Revisado el 1/3/2019
We are using testrail to manage all of our core tests in the platforms and the experience is...
We are using testrail to manage all of our core tests in the platforms and the experience is excelent.
Puntos a favor
Easy to configure and use projects, testsuites and testcases. Can manage all projects independent. Integrations are easy for automatize testruns executions .
Desventajas
I miss some integrations with others tools.
- Sector: Recursos Humanos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
It would be better if you work on your cons.
Revisado el 16/3/2020
Good
Good
Puntos a favor
It's very helpful to manage all your test cases at one place and easy to document things.
Desventajas
1. If you can add word wrap to test case summary, it would be easy to read instead of hovering on it.
2. If you can add top and bottom buttons , it would be easy to use instead of scrolling over hundreds of test cases to reach top or bottom.
Respuesta de IDERA
Thank you for your feedback! We will take your suggestions into consideration!
- Sector: Servicios de información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good Test Management Tool
Revisado el 16/3/2020
Very good
Very good
Puntos a favor
Integration with Automation like selenium and JIRA
Desventajas
There is nothing such features to like least. Overall this is very good product for test management
Respuesta de IDERA
Thank you for your review! We are very happy to hear you are satisfied with TestRail.