
Rocket.Chat
Calificación general
Filtrar
Tamaño de la empresa
Tiempo usado
148 opiniones

- Sector: Internet
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rocket.Chat is an open-source discord or slack. A chat program you can host on your own...
Revisado el 15/6/2018
I used this product as a secure chat interface to get away from facebook.
Puntos a favor
Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing.
Desventajas
I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working.
Respuesta de Rocket.Chat Traducir a Español
Dear Adam,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Rocket - useful tool
Revisado el 22/12/2021
Puntos a favor
It can work on Your internal server, You can manage it by yourself, and thanks to that with the proper approach it can make your communication more secure.
Desventajas
Sometimes popups with new messages are disappearing or software behaves strangely.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
A lot of features, but lacking bug fixes
Revisado el 21/5/2019
We needed a way to control users access to in a chat. We wanted out company chat in our pockets and didn't want to use Slack. We wanted a branded chat that we could include our customers in as well. This fit that need perfectly. If those bugs were just out of the way we'd be in business.
Puntos a favor
Rocket.Chat has so many features it's crazy. I mean, there's a feature in here to authenticate using Wordpress! So cool! They have both React Native and native apps so getting this customized and deployed is pretty easy. It works pretty well out of the box minus a few bugs. It's got a large community backing most of the repositories which is a huge plus. Overall there's a lot going for it.
Desventajas
Bugs... OMG the bugs are ruthless. Right out of the gate the React Native version didn't have avatar uploading working. We had to pay $1000 to contract out a developer to fix the issue for us. The issue wasn't really a fix more than it was a hack so we weren't able to push it back into the main development branch.
There's also a problem with notifications right out of the box. That is really frustrating and we still don't have notifications working on our platforms.
Respuesta de Rocket.Chat Traducir a Español
Dear Darin,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
If you are having issues updating the desktop app, please manually download and install the latest version at https://rocket.chat/install . We have this issue as a known bug on a prior version and the fastest way to get rid of it is to download the desktop app again.

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Rocket.Chat the easy way of communicating
Revisado el 21/5/2019
a company may use rocket chart as its own patform or channel of communication and collaboration and it will be useful since its fast and friendly to use and work with
Puntos a favor
rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux
Desventajas
sometimes if the app fails you have to use the browser to log in
Respuesta de Rocket.Chat Traducir a Español
Dear Joram,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User Friendly
Revisado el 8/2/2019
I have been using Rocket.Chat web application since 11 months and still going god with it. Best responsive design and live push notifications and will intimate us through Mail if we needed. Can also display overall information about our colleagues in their profile section and can also avail 2-factor authentication if needed. Also have chat bot integration and third party integration
Puntos a favor
Best User Interface
Easy Installation and Easy to use
Chat Bot Support
Third Party Integration
Public/Privates Rooms
Can create ultimate number of groups
Can also Display overall profile information
Web Push/ Push Notifications (Automatic)
Light Speed and fast responsive messenger
Themes available
Desventajas
Can add more themes and GIF images to it
It'll be good if you share your recent updates on it like about your software updates or about your new versions
Respuesta de Rocket.Chat Traducir a Español
Dear Giridhar,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easy Team Communication
Revisado el 14/5/2019
Instead of emailing, you can send a message quickly to a person, group or company wide. Very easy to use and a very effective communication tool.
Puntos a favor
The amount of resources this application needs to run in the background is remarkably low. It is free, open source and maximizes your time when sending along a quick message. We use it in the sales team to get a quick answer if we are unsure of the answer. A great and effective tool which makes us appear smart and knowledgeable.
Desventajas
Updates. The platform while quick to work out bugs does require you to re-start the app after the update.
Respuesta de Rocket.Chat Traducir a Español
Dear Joe,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Medios online
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
RC review
Revisado el 24/3/2020
Puntos a favor
its very useful to chat with the colleagues and also to share certain type of files
Desventajas
it doesn't have a calling option to do a video conferencing
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
we're happy to contribute to making communication - and your life - easier!
We do have a video conference integration. :) In Rocket.Chat, you can do video and audio conferences using our Jitsi integration. If you want to know more about how to do it, check our documentation: https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing
Your feedback is very much appreciated!
Kind regards,
Rocket.Chat Team
- Sector: Entretenimiento
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Rocket Chat review
Revisado el 7/7/2020
I used other professional chat applications also, it is similar to others.
Puntos a favor
It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.
Desventajas
sometimes it's really slow to use and it crashed while opening its application. one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
Thanks for the feedback on your experience with our platform. We're happy to see your satisfaction and we're always looking for ways to improve our system. Keep rocketing!
Kind regards,
Rocket.Chat team
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Good for basic chat
Revisado el 12/2/2019
Puntos a favor
Its easy to use. Also you can favorite each person or group chat for easier visibility.
Desventajas
Its missing search over chats so its really hard that you have to remember which topic you discussed with who.
Respuesta de Rocket.Chat Traducir a Español
Hi Reviewer!
Thank you very much for your feedback! This is really important for us!
Addressing the point mentioned in the "Cons" section: We completely agree with you and a native "Global Message Search" is programmed to be released in future updates. As of now, you can search messages only inside each channel/Direct Message.
You are more than welcome to test our latest update v3.13!
You will find more details in: https://github.com/RocketChat/Rocket.Chat/releases

- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Rocket.Chat is good, but needs some work
Revisado el 19/9/2018
Puntos a favor
Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data
Desventajas
The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP
Respuesta de Rocket.Chat Traducir a Español
Dear Bruno,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Recursos Humanos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great internal team chat and slack alternative for european companies
Revisado el 25/8/2020
Overall positive. I would recommend it to any company or team who wants to keep control over their own data and need a reliable chat messenger.
Puntos a favor
It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.
Desventajas
Overall look could be nicer, when compared to Slack or similiar. So when changing from another system, it may not look as nice as you are used too, but the differences are really mininal, so that's not crucial. A few times I had the feeling that it has issues to reliably mark already read messages.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
thank you for your message. Your feedback is very important so we can continuously improve our product.
Thank you for choosing Rocket.Chat!
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Remarkably Good!
Revisado el 3/10/2019
Rocket Chat allows our widely distributed development and management teams to work almost as if we were in the same location. The ability to add third-parties to meetings ad-hoc gives us a completely integrated solution. We are very satisfied!
Puntos a favor
The feature set is very strong. It allows our distributed teams to work much more tightly together. For our developers, the voice and screen-sharing allow widely separated coders to pair-program as if they were in the same room. The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.
Desventajas
Most complaints center around the various quirks of the Jitsi subsystem, and related usability issues. For example, the only calling choice offered is "Video Chat". All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found. Every time, with every call. It gets tedious. This is a great example of a very small thing gradually becoming a significant usability issue. Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.
Respuesta de Rocket.Chat Traducir a Español
Hi Bob,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Banca
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Good corporate chat software, but it can be better
Revisado el 30/1/2020
I've used a lot of corporate chat chats. This is software that needs to be improved. It has few resources.
Puntos a favor
This software has web version and desktop version. I can create private and public conversation groups. Colleagues mentioned in conversations receive notifications quickly. The icon library is large.
Desventajas
- It is not possible to search for images and texts within the conversation.
- Most of the time, I can't attach a file.
- There is no library of the images exchanged.
- It is difficult to locate old texts.
- There is no sending of audios.
- No voice and video conversations.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
Thank you for taking the time to provide feedback about Rocket.Chat. We're happy to help you and your team to communicate better :)
However, it is possible to send audios through our platform and we do have an integration for video and voice calls! :) You can read more about video conferences on Rocket.Chat on https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing.
As to the other suggestions, we'll report them to our Product Team and take them in careful consideration.
Thanks for your helpful feedback, it will help us to continually improve our platform!
Warmest Regards, Rocket.Chat Team
- Sector: Redacción y edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great Slack Alternative
Revisado el 14/11/2019
Great for business-related chats to keep your teams and groups organized and separated.
Puntos a favor
I learned about this software when my previous employer asked us to transition to this software from Slack. And I liked it so much better! The user interface feels like Slack's and is intuitive as well. And best of all? All previous chat history is there for you to see...not blocked at all! It is also great for keeping your personal and business-related chats separate. No more emailing back and forth!
Desventajas
No other cons to mention here. If I had to pick Slack or this software, I would go with Rocket.chat.
Respuesta de Rocket.Chat Traducir a Español
Hi Sheila,
Your helpful comment are much appreciated and your feedback will help us to continually improve our platform.
Thank you very much!
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rocket Experience
Revisado el 14/8/2019
Its the best chat tool for organisations and its the closest you can get to slack
Puntos a favor
Its free to use
its also great for sharing files
you get emails for all rocket messages, makes it easy to catch missed messages
its open source
Its way better than sending emails to colleagues
you can host it in your own server
Desventajas
When its running in the background the desktop app doesn't open when you open using the shortcut icon to open it.
there is nothing to hate about this app
Respuesta de Rocket.Chat Traducir a Español
Dear Mbongiseni,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
For open source level extensibility, Rocket.Chat is your solutions
Revisado el 29/9/2021
It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it transparent between fellow colleagues
Puntos a favor
It is a very professional software which is widely used in professional environments like Offices and workspace. Also it lets you share files, make channels (groups) for activities, projects and other stuffs. It have features to delete the message with upthreads and also provision to reply in threads and follow/unfollow feature to unsubscribe from the notification.
Desventajas
Mobile app has some issues with the push notifications, in web it works perfectly fine, but a little customization can help that. Moreover for keyboard users like me, there should be some more keyboard aided shortcuts to Edit/ delete messages instead of drawing over mouse actions.
- Sector: Software informático
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Cost-effective, less restrictive alternative to Slack
Revisado el 12/9/2017
Puntos a favor
Our internal Slack instance quickly outgrew the free features & space available. With Rocket Chat, we have more space (so chats aren't reset daily) and features, as well as greater control over features. My team now uses Rocket Chat almost exclusively to communicate within our department and with other departments/teams. It's a great alternative for communicating during remote work or multitasking without disturbing co-workers.
Desventajas
There have been some stability/compatibility issues; I often had problems loading chat in Firefox (even after clearing my cache and/or restarting my machine) but haven't had any issues after changing to using Chrome as my browser.
Respuesta de Rocket.Chat Traducir a Español
Dear Katrina,
Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Not a bad product
Revisado el 1/7/2021
I’m not disappointed. I use this daily and have no Issues
Puntos a favor
The features of the app is the fact that you can voice note. This made communication more effective and faster
Desventajas
I wish you had the option to video call. That’s the only thing lacking
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Open Source Chat Utility
Revisado el 17/5/2018
Puntos a favor
This is a great full featured chat utility that packs a lot into the free software.
This is easy to host on your own servers with the available snap installs.
Not only offers a great chat enviroment but easily ties into your website for a live chat option.
Desventajas
Other chat utilities are building in threads which is a nice feature to have. Some of the self hosted setup can be challenging but not overly difficult.
Respuesta de Rocket.Chat Traducir a Español
Dear Tyler,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Administración gubernamental
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great product to use to get connected with others!
Revisado el 21/8/2019
Puntos a favor
I use this product daily at work when I am trying to connect with other employees within our company. It is easy to use and very fast.
Desventajas
I have not found anything I do not like about it.
Respuesta de Rocket.Chat Traducir a Español
Dear Kelly,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Consultoría de gestión
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Good, but could be better
Revisado el 30/6/2020
Overall it does what it is supposed to do. It allows multiple people to chat, comment, and put emojis on posts. It also allows a private conversation.
Puntos a favor
It is easy to setup and a good alternative to slack. It is easy to start channels and hold conversations.
Desventajas
On the phone app you can't actually start a thread. You can however on the computer which makes the channel a little disjointed at times.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
Thank you for your feedback! Your helpful comments are very much appreciated.
The thread system has been updated on our release 3.4. We hope to have fixed your problem! You can learn more about it on https://rocket.chat/introducing-rocketchat-34-new-threads-omnichannel-features-more/
Kind regards,
Rocket.Chat Team

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good Chat
Revisado el 30/3/2020
It has served the purposes for sharing and collaboration very well
Puntos a favor
As a user, it was very simple to get used to, very intuitive, and even today very stable.
Keeping a great track record is perhaps your greatest asset.
Desventajas
Little publicized, the name is not very appealing.
I can't (or don't know) open two conversations in different windows.
Respuesta de Rocket.Chat Traducir a Español
Dear Pedro,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build better customer experience!
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Another collaborative tool you can use for your team
Revisado el 17/3/2022
Overall, I have a good experience using Rocket.Chat. As a user and not an admin though, I think it's quite disturbing not to know where's the limit of my privacy.
Puntos a favor
It's a collaborative tool. It has got an app that you can install into all your collaborators system. As other ones, you can use to direct chat and talk to your team - and them to each other. You can put constraints and boundaries into the tool itself.
Desventajas
As a collaborator using it and not an admin, I really don't know how it works in terms of privacy. I am sometimes wondering if admins can see all we talk about at work etc.
- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rocket Chat , Chat and Work
Revisado el 1/5/2019
Its cool using this rocket chat for passing information with friends and colleagues.Happy using this.
Puntos a favor
Its a great tool we often use it in our organisation to communicate with our Colleagues about work to pass any information.Its quite secure way of communication. We can go back to the previous chats to get any past information.We can make groups and pass the same information to all the members in the group.
Desventajas
Can add some more features would be better.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Slack Alternative
Revisado el 24/5/2019
Had a great experience during the time I was utilizing Rocket.chat for our customers. Great interface and ease of use, especially for mobile chat.
Puntos a favor
Very impressed with the features, ease of use and UI design.
Desventajas
Would prefer to have more control over some admin features on the hosted version.
Respuesta de Rocket.Chat Traducir a Español
Dear Rocketeer,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!