Opiniones de Jackrabbit Gymnastics

I love that all the rolls are in one place and that it is easy to see weekly views when figuring out schedules for each session

I wish there was a spot to put notes that would stay forever with the person that put them there. Not just the Misc tab.

Also wish we could make it so that 2 different people got emails when customers registered.

It allows us to access families and payments quickly

Can get a bit confusing if you’re a new user.

I love that Jackrabbit integrates with most software and manages not just the classes and clients but staff as well.

They don’t have enough options for the payment processors they will work with for the payment processing.

As well they need to enhance their up sales offering. Example: when registering for a class, before completing the checkout process asking the client if they would like to purchase merchandise as well.

- attendance
- skills tracking
- great customer service

- Not able to schedule privates
- Does not support referenced 3rd party vendors that they recommend for features they do not offer
- Additional cost for everything except the basics
- customer service cannot support third party concerns

The ease of creating classes. Helping me stay organized with payments etc.

Takes too much of my time to archive families. There might be an easier way i just haven’t had the time to figure that out yet. i would love to have an a way too click all that need to be archived all at once.

You can basically manage just about your entire business from Jackrabbit

The system does not allow you to move students to the lead file only families. This means that with families consisting of 3 kids and only one is participating we still pay for all three kids on our monthly billing.

Once we got into the swing of it all, it helped to keep everything very organized.

It could be slightly more user friendly. But my least favourite thing is that when participants register, their purchase can be stolen right out of their cart until they actually hit the purchase button. This causes a lot of problems for us.

jackrabbit is very user friendly and for the most part, has everything you need to keep organized!

1. the new home screen
2. the option to have ALL of our staff hiring documents uploaded through jackrabbit. as well as staff training like WHIMS etc

We love Jackrabbit Class! Our gym wouldn't function without it. My favorite features is how fast and friendly customer service is. I always have a positive experience with customer service.

The private lesson scheduling system (or lack thereof) and that we can't have a check-out feature for summer camp. We would also like more zapier integrations.

The ease of class & schedule building, attendance on both the parent side and on the coaches side during class and tuition processing are great!

The amount of options is great, but it can be very overwhelming and difficult to understand which option applies best at times.

It is very versatile in how you can set up classes, birthday parties, staffing, etc. It allows for lots of customization.

Making sure it didn't charge people was NOT reliable. It also would be much better to have options to automatically charge certain individuals manually, for a membership fee for example. As it was, I had to do that manually.

Keeps things organized and they always are i proving and implementing our customer ideals.

Sometimes the updates do not work properly when they are first released, and cause unexplainable issues

Lots of advanced features with the ability to run tons of different types of reports

It can seem overly complicated when first introduced due to all the features but i have noticed you have been making improvements to the Executive Dashboard

I like all of the new improvements. I like that there is a forum for us to submit ideas.

I do not like that the improvements seem to be slowly rolling out. I do not like that individual classes are much harder to manage than group classes.

I find most parts of Jackrabbit to be very user friendly

Some things could be more user friendly and not require so much thought

Jackrabbit allows us to keep all the information with in a push of a button. The ability to make spread sheets to manage budgets, billing and enrollments. Everything in one tool

Hard to make or have trouble making group or grouping for email purposes, can only do it with a class or family.

Its pretty good with many features & myself and my staff are comfortable using it. The customer service is great.

There have been many significant rollouts/updates over the last few years that come too fast/too many close together, and that have been released before glitches were found. There have been times when these "updates" have cost my buisness money. I also do not like that they ask for ideas or feedback, but do not incorporate them. The attendance feature has needed an update for years!

the registration of children, ease of finding kids in the system, and some of the payment processing is easy

wish we could get the attendance system to be more in line with our curriculum and would text parents for us.

Jackrabbit has SO MANY features - and amazing customer service. I probably don't use all of the features they offer but very exceptional product. Been using them for over 10 years!

Not the least expensive but you get what you pay for!

Ease of use and extremely user friendly.

Learning where everything is and how it operates. But once I figured it out it was very easy.

We love all of the user-friendly features in jackrabbit. It makes it easy for us to help our customers and for them to take control of their own accounts in many ways.

We are really struggling with the current options to integrate texting. Twilio has been a nightmare to work with although the jackrabbit team has been wonderful in assisting us through the process.