Rippling

Un sistema moderno para nóminas, beneficios, RR. HH. y TI.

Calificación general

4,9 /5
(2.900)
Relación calidad-precio
4,8/5
Funcionalidades
4,8/5
Facilidad de uso
4,9/5
Asistencia al cliente
4,8/5

98%
de los usuarios recomienda esta aplicación
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2898 opiniones

José Miguel
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Unifica tus operaciones comerciales con Rippling

Revisado el 29/5/2023

En general, mi experiencia con Rippling ha sido muy positiva. La capacidad de gestionar todos los...

En general, mi experiencia con Rippling ha sido muy positiva. La capacidad de gestionar todos los aspectos relacionados con los empleados en un solo lugar ha simplificado enormemente nuestras operaciones comerciales. La integración fluida de los sistemas de recursos humanos, tecnología de la información y finanzas ha ahorrado tiempo y ha reducido los errores. La funcionalidad de incorporación rápida es especialmente destacable, ya que nos ha permitido agilizar los procesos de contratación y comenzar a trabajar de manera más eficiente en poco tiempo.

Puntos a favor

Rippling ofrece una solución integral para gestionar recursos humanos, tecnología de la información y finanzas en una sola plataforma. Es una herramienta excepcional para consolidar los sistemas laborales que normalmente están dispersos en una empresa, como la nómina, los gastos, los beneficios y los equipos informáticos.

Desventajas

A pesar de sus numerosas ventajas, Rippling puede ser un tanto abrumador al principio debido a su amplio alcance y funcionalidades. La curva de aprendizaje puede resultar empinada, y se requiere tiempo para familiarizarse plenamente con todas las características y personalizaciones disponibles. Además, el soporte al cliente puede mejorar en términos de tiempos de respuesta y claridad de las respuestas proporcionadas.

Mariel
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Gestión eficiente de recursos humanos y TI con Rippling: la perspectiva de un usuario

Revisado el 8/4/2023

En general, considero que es una plataforma confiable y eficiente para administrar mis necesidades...

En general, considero que es una plataforma confiable y eficiente para administrar mis necesidades de recursos humanos y TI.

Puntos a favor

He estado usando Rippling por un tiempo y debo decir que ha facilitado mucho mis tareas de recursos humanos y TI.

Desventajas

Tuve que esperar más de lo que me gustaría para obtener respuestas a mis consultas, lo que puede ser frustrante.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

app ideal para la facturación de tu empresa

Revisado el 20/12/2022

Utilizo Rippling diariamente para la gestión de las nóminas de mi empresa, es una herramienta que...

Utilizo Rippling diariamente para la gestión de las nóminas de mi empresa, es una herramienta que aparte de gestionar y calcular las nóminas, calcula también todos los impuesto y deduciones, ahorrando así bastante tiempo a final de mes.

Puntos a favor

Lo que más me gusta de Rippling, es su fácil uso y su forma de automatizar el proceso de nóminas de una empresa. Al ser una herramienta digital, evita que en las nóminas existan errores humanos y haciendo mucho más llevadero este trabajo.

Desventajas

Lo que menos me gusta es que no tiene versión gratuita, ya que no ofrece una prueba gratis; aunque su tarifa es muy baja y está al alcance de cualquier empresa

Deborah Susana
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Seguimiento de horas.

Revisado el 3/12/2022

En general mi experiencia co este software es muy satisfactoria y muy positiva porque me ayuda a...

En general mi experiencia co este software es muy satisfactoria y muy positiva porque me ayuda a que mi trabajo sea más fácil y eso lo hace agradesco mucho y lo recomiendo.

Puntos a favor

Me encanta que puedo llevar un control de horas y pagos de mi equipo me a hecho más fácil ala hora de hacer el mi trabajo.

Desventajas

Un poco el uso en algunas cosas me resulta difícil aún usarlo pero creo que puede mejorar.

jose luis
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Rioin

Revisado el 9/11/2022

Puntos a favor

Creativo,buena velocidad en analisis de datos

Desventajas

Malo para comparar datos y estadisticas.

Courtney
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Simpler system for human resources management

Revisado el 17/4/2023

Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance...

Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.

Puntos a favor

Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.

Desventajas

The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.

Isaac
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Simple, Efficient, Practical

Revisado el 10/8/2023

Rippling is not the only clock-in/-out app that I have used, Rippling is very HR related. I enjoy...

Rippling is not the only clock-in/-out app that I have used, Rippling is very HR related. I enjoy the fact that if I have any HR issues, Rippling is my first option. Making it more versatile could only serve to hinder it, making it slower and less convenient. I would rather have, at max, 3 apps for work, and Rippling would satisfy this as a low impact daily use app. (This ideal scenario would not include any apps from any benefits (insurance) through my employer.)

Puntos a favor

I love the fact that, if and when I need the correct my clock-in or -out times, I can do it via Rippling on my phone, tablet, or laptop. My supervisor will approve or amend the times as they see fit. No need to waste paper or wait until I get into the office, I can do it when it comes to mind.

Desventajas

The biggest con that I can think of is much more of a gripe than it is a genuine issue, and that is that it takes multiple taps (or clicks) to sign in. A default designation would be nice for the typical employee that has only one option (region, area, etc) to clock in to.

Katy
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Rippling for employees

Revisado el 4/8/2023

Puntos a favor

It's pretty easy to use, helps keep track of time sheet and pay stubs

Desventajas

It allows everyone to be able to see contact info for all employees.

John
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rippling is great for small to mid-size businesses

Revisado el 30/6/2023

My payroll administration is now streamlined and I can keep track of expense reimbursements much...

My payroll administration is now streamlined and I can keep track of expense reimbursements much more easily. Rippling also "talks to" my retirement plan administrator so that process is automated.

Puntos a favor

The integration was very easy, the set up is simple to maintain, the reports are just what is needed.

Desventajas

As much as I like the chat and help functions, sometimes getting a person on the phone is needed. Currently going through the chat to get to a live person can be frustrating.

Alternativas consideradas

Gusto y TriNet Zenefits

Razones para elegir Rippling

ADP was far more expensive.

Software anterior

RUN Powered by ADP

Razones para cambiar a Rippling

Rippling seemed to have all of the features that I wanted.
Christopher
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lots of useful information at ease!

Revisado el 1/8/2023

Puntos a favor

Setting up an account as a new user was very easy and stream-lined in one process to get all your information at once! Rippling provides information for all your attendance and payroll needs. PTO, Time Card, Clock-in, even insurance benefits are all organized in a sleek and easy-to-use UI. What I like most is being able to easily clock-in, clock out for meal breaks, clock back in from meal break, and clock out for the day all from my phone. It prompts you to confirm your punch details at the end of your shift and allows to request any necessary changes!

Desventajas

There isn't anything I would consider a con with Rippling. I have enjoyed it a lot so far compared to other employee portals I've used in the past.

Lee
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Reporting as fraud - zero customer support

Revisado el 26/2/2020

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they...

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they said it would, I asked for a refund. To be specific, they assured me that I could use Rippling in the same way that I use DocuSign. When I tried to upload contracts to send them for signature, the platform wouldn't allow that function. I was going to have to completely re-enter a 15-page contract manually in their online 'editing' box before I could send the document for signature. This wasn't what I was told during my original walk-through, so I requested a refund as that was my main need.
When I requested my refund, I received no reply- the person that sold me the package ghosted me, Rippling kept my money and canceled my account. There is no other way to contact their team other than email, and I sent several emails over months before giving up. Going to have to issue a statement about fraud to my bank to try and reverse the charge now.

Puntos a favor

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Desventajas

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

Razones para elegir Rippling

I thought Rippling would be an all-in-one piece of software, and I was wrong.

Software anterior

DocuSign

Razones para cambiar a Rippling

I was told that Rippling would out-perform Zenefits, QuickBooks and DocuSign combined. That turned out to be a lie, and I am now out over $1000.00. They have no customer support. Good luck getting any issues resolved or getting anyone to help you if you need a refund. When I asked for a refund, my account was cancelled, I was ghosted and no refund was ever issued.
Hillary
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A great asset to our team!

Revisado el 9/8/2023

Overall, a great tool! I would absolutely recommend this.

Overall, a great tool! I would absolutely recommend this.

Puntos a favor

One of the things that I like most about Rippling is the ease of use. In my role, I use Rippling for time off/vacation requests, insurance and benefit information, employee information, direct deposit information, and for single sign-on use. It's so nice to have everything in one spot and not have to toggle back and forth between a bunch of platforms/browser tabs.

Desventajas

The only thing I wish I could do is edit my time off once approved. It might be something our admin has to turn on for users but, I submitted time off, it got approved, then I had to go to my manager to edit it since I ended up working one of the days I was out. Would be nice to have the edit functionality from a user standpoint.

Timothy
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rippling: Everything you need it to be!

Revisado el 8/8/2023

I have had a great experience with Rippling. The software allows me to view past paystubs and tax...

I have had a great experience with Rippling. The software allows me to view past paystubs and tax documents easily and quickly. I can easily view things such as my current job title and salary, PTO hours remaining, and requests made for PTO.

Puntos a favor

I really enjoy the Payroll features. It allows me to identify what deductions are being made out of each check, down to the line item. It allows me to make adjustments to things like health coverage during open enrollment when I feel a benefit is not worth its cost. I like getting notifications when my payroll is deposited into my checking account. I love the ability to distribute my payroll into multiple accounts quickly using a simple and intuitive user interface.

Desventajas

Honestly, as an employee and low-level member of the leadership team of my company, I really enjoy all the features that Rippling offers. Out of the features that we use as a company, I don't have any complaints that I can think of.

Alex
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Wonderful Platform

Revisado el 5/9/2023

Wonderful

Wonderful

Puntos a favor

I have been using rippling for just over 1 year, and it is probably the most user friendly and easiest platform i have ever used. It keeps all of my employment and HR functions really in one place and has a very friendly support staff.

Desventajas

Additional features would be nice, although there are links to my retirement savings and internal job postings

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gets the Job done

Revisado el 8/8/2023

Really solid experience. No flash no frills, gets the job done.

Really solid experience. No flash no frills, gets the job done.

Puntos a favor

Easy to find balance of PTO, easy to look up benefits, easy to look up other employees across the company.

Desventajas

Better integration with my actual insurance benefits coverage would be nice.

Sherine
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Automates HR & Great for Department of 1

Revisado el 13/7/2021

I have been able to centralize the company's structure through HR, not IT. That is the most major...

I have been able to centralize the company's structure through HR, not IT. That is the most major difference.

Puntos a favor

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

Desventajas

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though.

I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

Alternativas consideradas

Paycom

Razones para elegir Rippling

I wanted to have software app integration and control of Onboarding checklists and Termination access checklists, without relying on memory, or excel, or some other way of knowing who has access to what. It was a big security change for the company.

Software anterior

Gusto

Razones para cambiar a Rippling

Paycom is robust, but I researched the [SENSITIVE CONTENT] and I saw the benefits of understanding HR and IT together. I felt the platform of Rippling was easier as well, but it offered more features than Paycom, and still gives you the choice of integrating with 3rd party apps if you don't want to choose Rippilng's for any reason. Paycom didn't do that. You have to use their apps.
Lea
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

New Client - Implementation was a breeze and we love Rippling!!

Revisado el 12/4/2023

Our business is solving time and attendance tracking, payroll navigation and so much more. This...

Our business is solving time and attendance tracking, payroll navigation and so much more. This system also helps with our accurate tax reporting. Our experience has been fantastic. From our product quote stage, through implementation and rollout to managing the system we have not encountered an issue that could not be quickly resolved. Our team felt no bumps as we transitioned from our previous provider. We like Rippling so much we are exploring all the products available now.

Puntos a favor

Ease of use. The fact that we have professionals who can chat when we need is wonderful. No more waiting on hold for customer service to help resolve an issue. We can track aggregate data efficiently and our employees love the communication, and ease of use.

Desventajas

AS we rolled out our payroll system, we had a few questions on new Colorado tax laws, but they were solved.

Alternativas consideradas

Paycom y ADP TotalSource

Razones para elegir Rippling

Paychex caused our team many headaches. They did not accurately record our employee time and attendance. They did not even know which products we purchased or had under our account. If we called to question, we were often told we could only speak to one person who was assigned our account which pulled our problems out and offered little to no solutions.

Software anterior

Paychex Flex

Razones para cambiar a Rippling

We chose Rippling because the technology supports our needs. Rippling customer service and collaborative thinking helps us in real time. The ability to add and remove products as we navigate our changing needs is a game changer. It truly is a positive Ripple effect!!
Douglas
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rippling is a must have

Revisado el 31/12/2019

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. ...

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes.

I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).

Puntos a favor

1) Technology that makes my life better
2) Responsive team/customer service
3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

Desventajas

1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes.
2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Alternativas consideradas

Gusto, Namely y BambooHR

Razones para elegir Rippling

ADP really has one offering -- payroll -- and they are awful at it. I'm still baffled at how a company can be so incompetent at the one thing they do...and also grow to the size they have.

Software anterior

ADP Workforce Now

Razones para cambiar a Rippling

Forward thinking on app integrations and great user interface

Respuesta de Rippling

Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.

MARCUS
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible service and on boarding

Revisado el 19/11/2019

Their system is nothing more than the API hub to other third-party service providers. You're paying...

Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.

Puntos a favor

I didn't like anything once I signed up.

Desventajas

-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.

Alternativas consideradas

QCommission, Gusto y TriNet Zenefits

Razones para elegir Rippling

To have a better onboarding and payroll that would encompass everything in one.

Software anterior

ADP Workforce Now

Razones para cambiar a Rippling

Because it was cheaper from the onset and easier to use until I actually signed up and all the rest of the cost that wasn't disclosed started adding on.
Brock
Calificación general
  • Sector: Animación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Brock McKinley's Review for Epipheo

Revisado el 31/3/2021

Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is...

Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is putting my HR, payroll, benefits and onboarding all into one place and makes my job that much better. I don't have to go to one program to send docs to an employee and then another to set up an email for a new employee and then to another to check an employee's benefit elections. Putting together all these things in one easy to navigate and understand platform is going to blow the competition away.

Puntos a favor

The easy of use! It just makes sense! Coming from Paycor, which is a convoluted mess, Rippling is a breath of fresh air. Easy to find what you are looking for and get things done. I'm no longer wasting time trying to figure out how to do something.

Desventajas

Only little things that could be improved. For the most part this in in regard to organizing things.

Would be great to be able to change the order of apps in the side panels.

Also would like to be able to duplicate templates in order to make slight changes.

Also sometimes navigating the Custom Fields grid for employees can be hard to see what you are doing because it only shows the field title and not the section you are in. So maybe lines dividing sections or at least the section titles at the top could help with viewing and navigating.

Alternativas consideradas

TriNet Zenefits

Razones para elegir Rippling

Because Paycor is a complicated program that was messing up so many aspects of our business and they have absolutely NO customer service. We had an issue in January 2021 and I call three times to sit on hold for hours with no response. Filled out a support ticket and still to this day havent' received a response. They are basically a horrible company that doesn't care about the customers that have been using their services for years.

Software anterior

Paycor

Razones para cambiar a Rippling

Zenefits doesn't have the elegant UI and isn't very professional feeling. Still found it hard to navigate. One plus is it did give us access to a dummy account to play around with. But overall was very underwhelming.
David
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great integrations save hours, easy to use

Revisado el 11/10/2019

Overall has been very good. Initial set up took minutes for all of our applications and payroll. ...

Overall has been very good. Initial set up took minutes for all of our applications and payroll.
Really frees up a lot of time managing employees, computers and software licenses for the team.

Puntos a favor

Intuitive design, easy to navigate, saves a lot of time managing multiple systems for employees.
LOVE the software licensing set up and computer security management.
Makes onboarding and terminations much faster and more accurate!

Desventajas

Occasionally payroll support emails have gone unanswered for a couple of days.
Benefits portion is not as customizable as some other stand-alone benefits admin systems but is more intuitive to set up on our own and far better than any other payroll-based benefits system we've tested.

Alternativas consideradas

TriNet Zenefits

Razones para elegir Rippling

Additional integrations and more customized options. Computer security and software provisioning. Gusto was great for simple payroll but Rippling blew them away with the rest of the services.

Software anterior

Gusto

Razones para cambiar a Rippling

Really came down to having a system set up employees on everything from one single platform that connects to EVERYTHING we use. Salesforce logins, phone system set up, computer security and purchasing, adobe, MS and tons more. Super smart business model and clean easy to use software that kept getting better every week we looked at it.

Respuesta de Rippling

Hey there, thanks so much for your feedback. We're sorry about the delay in your support emails, we'll work on that. :)

Chris
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great step up from Quickbooks Online Payroll

Revisado el 7/7/2022

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes...

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.

Puntos a favor

We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless.

In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs.

I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.

Desventajas

No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.

Alternativas consideradas

Gusto

Razones para elegir Rippling

Intuit has awful customer service, and their product would randomly quit running payroll and require a verification that would take sometimes 1-2 weeks. It messed up our direct deposit schedule and I had to fly back early from vacation once to get manual checks printed. Never had an issue with Rippling.

Razones para cambiar a Rippling

It was cheaper and more geared towards small under 50 user businesses.
Oluwadamilola
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Experience with Rippling: Streamlined HR and Payroll Solutions

Revisado el 28/1/2023

Overall, Rippling has been an excellent experience for our company. Not only do they have streamline...

Overall, Rippling has been an excellent experience for our company. Not only do they have streamlined HR and payroll solutions, but their customer service and support is second to none.

Puntos a favor

Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.

Desventajas

The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.

Nicholas
Calificación general
  • Sector: Traducción y localización
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rippling for Small Business

Revisado el 4/9/2019

I highly recommend Rippling to any business, especially small businesses. They have the capacity to...

I highly recommend Rippling to any business, especially small businesses. They have the capacity to scale any company's needs. Regarding my small business, it changed my whole HR game. Before it would take me or an employee almost two hours a week to run payroll and administer benefits. Now I do the whole process myself in less than 10 minutes. The new system did take some getting used to, but now I am familiar with process and the value Rippling provides me is incredible.

Puntos a favor

The price that Rippling offers is hard to beat, especially considering all the value it offers. I now have direct control over my company's payroll and benefits. Any time I need to change something in this area or run payroll, it only takes me a few minutes. Also Rippling offers me a plethora of tools without shoving them on to me. I can implement it to the degree I need, and if I need more, Rippling has it for me.

Desventajas

The price of having such direct control over payroll is that any mistakes I make are on me. It took me a bit to learn how to run payroll and administer benefits myself, but once I got it straight, the process has become a breeze. Also, it took me a little while to get used to customer service via email. At first it worried me, but after they dealt with many of my needs in a very timely fashion, I now feel comfortable with the system.

Caroline
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Buyer Beware! Empty promises and no support

Revisado el 13/12/2019

It has been terrible. Our implementation manager was pretty good but since then the support team is...

It has been terrible. Our implementation manager was pretty good but since then the support team is non-responsive (most requests take 48 hours to hear back) and the help center on the site is terrible. There are additional features you can turn on like custom fields but there is no training on how to do this and unless you know what you are looking for, you would never know where to find it.

Puntos a favor

Leaving Paychex we were really excited at the prospect of being able to have payroll, HR and benefits all in one place. In all of the demos we did, Rippling seemed slick and we loved all of the "add-on" possibilities.

Desventajas

We knew changing payroll companies would be a challenge but it really has been one problem after another! We have a mixture of 1099 and W2 employees which they told us they could do but it has been a payroll nightmare! All of the "add-ons" that we saw in the demo are not native to Rippling, they are partners that you can subscribe to and feed into Rippling. They typically only sync names.

Alternativas consideradas

BambooHR y Paycor

Razones para elegir Rippling

We were not happy with the cost of Paychex and did not like the experience of being a small fish in a big pond.

Software anterior

Paychex Flex