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2506 opiniones
- Sector: Recursos Humanos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
app ideal para la facturación de tu empresa
Revisado el 20/12/2022
Utilizo Rippling diariamente para la gestión de las nóminas de mi empresa, es una herramienta que aparte de gestionar y calcular las nóminas, calcula también todos los impuesto y deduciones, ahorrando así bastante tiempo a final de mes.
Puntos a favor
Lo que más me gusta de Rippling, es su fácil uso y su forma de automatizar el proceso de nóminas de una empresa. Al ser una herramienta digital, evita que en las nóminas existan errores humanos y haciendo mucho más llevadero este trabajo.
Desventajas
Lo que menos me gusta es que no tiene versión gratuita, ya que no ofrece una prueba gratis; aunque su tarifa es muy baja y está al alcance de cualquier empresa
- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Seguimiento de horas.
Revisado el 3/12/2022
En general mi experiencia co este software es muy satisfactoria y muy positiva porque me ayuda a que mi trabajo sea más fácil y eso lo hace agradesco mucho y lo recomiendo.
Puntos a favor
Me encanta que puedo llevar un control de horas y pagos de mi equipo me a hecho más fácil ala hora de hacer el mi trabajo.
Desventajas
Un poco el uso en algunas cosas me resulta difícil aún usarlo pero creo que puede mejorar.
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Rioin
Revisado el 9/11/2022
Puntos a favor
Creativo,buena velocidad en analisis de datos
Desventajas
Malo para comparar datos y estadisticas.

- Sector: Edición
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product, friendly service
Revisado el 20/12/2019
Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.
Puntos a favor
Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)
Desventajas
The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.
Alternativas consideradas
GustoRazones para elegir Rippling
I ran into a number of issues where Zenefits support was slow to respond, then inflexible and unhelpful. In the end even my request to cancel Zenefits was ignored so long that it passed my renewal date and they tried to force me to pay for another year's service. It's a little strange that two companies founded by the same person could have such different service values. Glad I'm with Rippling.Software anterior
Zenefits- Sector: Productos lácteos
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Rippling for best HR
Revisado el 29/1/2023
A good program for managing human resources, it can be applied in several countries for the same company, an easy program for preparing and tracking data.
Puntos a favor
A good platform for managing human resources, facilitating many financial works such as payroll, revenues and expenses, helping to automate many businesses in institutions, its price is cheap and suitable for many companies, it can be used for multinational companies that have headquarters in many countries.
Desventajas
It needs some development to suit the conditions and laws of each country, providing a guide for use, especially at the beginning of use, customer support should be done faster.
- Sector: Impresión
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Money was not deposited when it was supposed to be.
Revisado el 11/3/2023
Horrible horrible horrible!
Puntos a favor
My money was not deposited at the time it was supposed to be! The boss called and complained and they says they worried fix the issue and direct deposit by 6pm. It was not. I received the deposit but it has been pending all weekend so i can’t pay bills and it ruined my entire weekend! This is unacceptable! I won’t be telling anyone about Rippling.
Desventajas
Read the above. Don’t use this software.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing HRIS software for Global Companies!
Revisado el 6/1/2023
I'm a big fan of Rippling! We use this platform for US payroll, US benefit administration, a global HRIS, and in EU we additionally use is to maintain compliance in time tracking. It suits all of our needs and if we ever have a problem, customer success is there to fix it within minutes.
Puntos a favor
I can not speak highly enough about Rippling. After working with several other HRIS systems (Namely most recently) and PEOs (ADP and Trinet most recently) I am highly impressed by both the quality of the platform as well as the customer support.
Desventajas
At times, the software can be a bit complex to use. But customer support is always there to help you. One feature I would love to see is a better HR dashboard, the reporting is wonderful but it would be great to simply log in and look at things like attrition, change over time, etc.
Alternativas consideradas
BobRazones para elegir Rippling
Namely was not a suitable platform for our company, for many reasons I've included in their review.Software anterior
NamelyRazones para cambiar a Rippling
Bob was not able to support US benefit administration.- Sector: Entretenimiento
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good experience !
Revisado el 5/2/2023
pretty good
Puntos a favor
Consolidated all hr resource including training, time track, payroll and benefit, really convenience.
Desventajas
Sometimes respond slow, especially when clock in/out slow could be frustrating .
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
New User as Part of Company HR SaaS Switch
Revisado el 1/2/2023
Smooth, easy to use, intuitive, a pleasure, and time-saving; instills confidence and provides assurance that important information is easily manageable and always accessible.
Puntos a favor
It's intuitive to use. Easy to find what I'm looking for. Has many useful tools/features. Having all the company's onboarding documents and resources easily accessible, organized, and easily managed is a dream. Single Sign On is a fantastic feature to include when it already does so much. Not to mention the training and automated workflow options. That's just going above. Really seems like it's got everything a company needs for managing employees, all in one place, making everyone's lives/jobs easier.
Desventajas
Nothing so far to complain about. Everything working as expected. If I had to mention something, I would say it'd be nice to see happier colors. The current beige, gray, brown, and accents of yellow, are not particularly aesthetic to me. Seems a little boring, stuffy, and bland to me. However, I see that they're safe, neutral colors, that go unnoticed.
- Sector: Capital riesgo y capital privado
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
I Love Having Everything In One Place
Revisado el 6/2/2023
I am extremely pleased with this software. Everything is in one place, which makes my life easier. Back in the old days we had a system for each one of these and now it is all together. Thank you!
Puntos a favor
I like how payroll, direct deposit, benefits, HR, attendance, PTO, etc. is all in one place. This makes it so easy on an employee to know where to go and easily fund things. The software is very user friendly. I like that my company has adopted using this platform.
Desventajas
The only thing I would like to see added is the ability to clock in and out through the application. This is not needed often, but it would be nice for the times where I accidentally forget to log out manually.
- Sector: Producción audiovisual
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rippling- Highly Recommend
Revisado el 16/3/2023
My overall experience is truly an excellent one. I've used other systems for HR purposes and they have never been to smooth and easy to use. Rippling truly is the best.
Puntos a favor
Rippling is extremely easy to use as everything is self-explanatory. Our company mostly uses this system for HR purposes. I love that it's simple to use and one of my favorite features is that it integrates other products into it's system.
Desventajas
There is truly nothing that I least like about this software.
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Extremely easy to use
Revisado el 24/1/2023
Puntos a favor
It centralizes and streamlines a lot in the HCM space for us as a company.
Desventajas
Everything has been great so far, there is nothing I would change.
- Sector: Sistema judicial
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I love Rippling
Revisado el 16/2/2023
This is a super helpful product and will recommend to my friends!
Puntos a favor
This is a super helpful product and will recommend to my friends! It streamlines many processes and removes the need to use different apps.
Desventajas
None! This product has no short comings or pit falls!
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Horrible service and on boarding
Revisado el 19/11/2019
Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.
Puntos a favor
I didn't like anything once I signed up.
Desventajas
-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.
Razones para elegir Rippling
To have a better onboarding and payroll that would encompass everything in one.Software anterior
ADP Workforce NowRazones para cambiar a Rippling
Because it was cheaper from the onset and easier to use until I actually signed up and all the rest of the cost that wasn't disclosed started adding on.- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Overall Business Product
Revisado el 27/2/2020
Rippling has saved me time and money overall. Combining all HR aspects with payroll, apps, and equipment is the best bundle of services you could ask for, especially when you are dealing with multiple roles and departments.
Puntos a favor
Rippling is extremely intuitive and easy to use! They make payroll a breeze each wee and walk you through ever step of the way. They integrate easily into QB and other platforms. The PTO tracking system is quite extensive and allows for easy tracking of employees hours and is very easy for employees to use when requesting time off. Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.
Desventajas
The only con with Rippling is that they do not have a customer service phone line to call, all inquiries are done via email.
Razones para elegir Rippling
Pricing, overall customer service, and health insurance repsSoftware anterior
ZenefitsRazones para cambiar a Rippling
Rippling had the right fit for our organization with pricing, products, and implementation.- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Unique vision, powerful platform, excellent service
Revisado el 22/5/2020
We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts.
Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.
Puntos a favor
Rippling was intuitive and easy to get up and running. Setup was self guided with helpful information to ensure that we maintain compliance with federal and state regulations.
The initial load of employee data took little to no time and other than a couple of employees who struggled to upload their photos, I didn't have to assist anyone in setting up their profile, completing necessary documents, or setting up their bank account for payroll. Similar to onboarding employees for payroll, the benefits onboarding experience was straightforward, enabling us to rollout medical, dental, vision, and 401K all in one shot.
From here, it's time to get the IT side of the house in order, and we're excited to have an integrated experience that not only handles traditional HR onboarding, but also ensure that new employees arrive on day one ready to work, with a laptop and all their necessary software and SaaS accounts provisioned.
Desventajas
The overall application navigation was a little clumsy when we were first onboarded, lacking a breadcrumb menu experience that meant you had to return to the home screen to move between areas of the platform. That said, Rippling was highly responsive to feedback, and over the subsequent weeks rolled out revisions to their overall user experience that represent a significant improvement in moving between various areas of the platform.
Outside of that, there are a couple of areas I'd like to see improved. The first is to provide support for basic time entry, enabling contractors or hourly workers to log their time. This doesn't need to be fancy as there are dedicated offerings for companies that require advanced capabilities, but something as simple as hours per day would suffice. On top of that, it would be nice to provide a payroll calendar that is accessible to employees. Right now I can access the calendar as an admin, but perhaps make that available to everyone in the company.
Razones para cambiar a Rippling
Completeness of vision and breadth of capabilities. Gusto was P2 in the end, and while the overall product UI is more compelling, the IT management capabilities of Rippling (while coming in at a price premium) pushed them ahead.- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Robust and easy to use
Revisado el 9/1/2022
Puntos a favor
Rippling is very easy to use and has many features that help to get all your administrative work done fast and accurately. I like how managers are also given the capacity to pull their own team reports vs relying on HR to provide them with reporting data.
Desventajas
Adding new hires into Rippling throughout the year does not automatically add the prorata vacation days into their profile - you need to manually add that data.
Razones para elegir Rippling
We outgrew the simple features on Collage (which I adopted when I joined my current company) and needed something more robust in order to scale. So glad with our choice.Software anterior
Collage HRRazones para cambiar a Rippling
Rippling took care of our US payroll (we have US and Canadian employees) and their were plenty of add on features that we could select which Rippling provided.- Sector: Internet
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rippling is exactly what you need.
Revisado el 23/3/2020
Puntos a favor
Clean platform, makes administration generally easy. Puts almost everything in one place.
Desventajas
I do wish that the application integrations were more than primarily SSO, but instead offered integrated functionality. Also, I wish that the functionality of the integrations worked with any version of the third-party apps, and not just the enterprise versions (for the most part.)
Alternativas consideradas
QuickBooks PayrollRazones para elegir Rippling
Looking for something that was a platform and integrated more than just pay.Software anterior
SurePayroll- Sector: Administración educativa
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One of the best employee management platform
Revisado el 22/11/2022
I have been using Rippling for several months now and overall, I am very pleased with the platform. It has helped me to streamline HR processes and keep employee data organized. The mobile app is also very handy for employees who need to view their HR information while away from the office. Overall, I would highly recommend Rippling to any business that is looking for a comprehensive employee management platform.
Puntos a favor
There are many things that I like about Rippling, but the thing that I like the most is that it is a complete employee management platform. It has everything that you need to manage your employees, from hiring to tracking their time off.
Desventajas
The least liked thing about Rippling was the lack of specific features for tracking employee productivity.
Alternativas consideradas
Paychex FlexRazones para elegir Rippling
Paychex was unable to provide us with a report listing all previous payroll dates and the amounts for each employee. They also would not provide us with an export of our W2 history. Rippling was able to meet both of those needs within 2 business days.Software anterior
Paychex FlexRazones para cambiar a Rippling
Since Rippling is easy to use and has more features- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Payroll Service
Revisado el 19/6/2020
Puntos a favor
Integrations. Rippling will integrated with the most important 3rd parties to make the HR of your company simple. The integration with benefit providers make this worth every penny. The set up and implementation of the benefits is too easy. I recently set up medical insurance and it was too easy.
Desventajas
If you want customer support you have to look at a help center/ forum instead of calling a live person. I haven't really needed to use it, but normally it is frustrating when I want to get something resolved quickly and I can't talk to anyone.
With that being said, anytime I haven't been able to figure something out or needed support, I have emailed my rep that helped me set up my system and he was quick to respond and help me get what I needed.
Alternativas consideradas
GustoRazones para elegir Rippling
I wanted a payroll service that had more HR integrations and simplied the process of onboarding and offboarding.Software anterior
Quickbooks OnlineRazones para cambiar a Rippling
Cost, 3rd Party Integrations, overall look of the system and ease of use.- Sector: Práctica médica
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
A future forward HRIS
Revisado el 9/4/2020
It has allowed us to set up 4 companies in one system, connect all the teams but directly integrate with so many applications we are using elsewhere.
Puntos a favor
I love that this system makes for the most seamless onboarding experience both for the employee and the human resources team. It allows for so many different components that were limiting in other systems (multi-company org chart in one place,360 integration with so many apps without an additional cost, multiple tiers of permissions and policies per employee level)
Desventajas
I wish that it allowed for employees t fill out a form without having to print and upload. This is the only thing I haven't liked so far.
Razones para elegir Rippling
I love Bamboo, it's a great system but not for the number of different things we needed in a system (removing in the IT component of onboarding). I think these two are some of the best in classSoftware anterior
BambooHRRazones para cambiar a Rippling
It was far more robust with the user experience I needed.- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rippling Software Review
Revisado el 14/1/2021
It has been great. The amount of HR and payroll time I have to spend on a daily basis is dramatically decreased. Employees are also very much in control of all their own data and feedback has been very positive
Puntos a favor
The design of the software makes sense. Coming from other payroll software Rippling has a central platform where you can then jump off into any app that you need, from payroll, to time off, to onboarding. All the programs work seamlessly together and are designed to make sense to users of all technical skill levels.
Desventajas
We had some issues with migration from the prior software, but this has more to do with the prior softwares issues than Rippling.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best decision I made all year!
Revisado el 17/2/2021
My goal when looking for a HR software was to find something that would integrate our multiple systems (Deputy, Payroll, benefits, etc.) and save time by streamlining processes as well as having an organized place for these systems to integrate together. Integration was a breeze as well as using the system day-to-day. HIGHLY RECOMMEND.
Puntos a favor
Once the software is implemented maintenance is a BREEZE! Executing onboarding, payroll, benefits, any changes to employee profiles, etc. take moments instead of minutes or hours.
Rippling sends out emails that are relevant and helpful (eg. policy changes)
I also appreciate that Rippling continues to improve and add to their available apps for integration and services they provide within the platform.
Desventajas
Rippling has a great help center with step-by-step instructions of how to do everything on the platform as well as a chat feature with helpful people available. I wish there was a number where I could call someone easily. Even though there are instructions that are available and really well executed, there are times where I'm in a pinch and don't have the time to look through the resources and during those times I wish there was a number available to talk to a person for a brief phone call.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
From a Users Perspective
Revisado el 3/1/2022
Rippling has by far been the smoothest experience I've had handling my benefits, payroll, onboarding, etc. Login and password requirements are sensible, Multi-factor-auth is available and encouraged, activities/actions users can take are clearly labeled and easy to find, and once you, say, click into payroll, it's fairly obvious how to do what you need.
Rippling is quite comprehensive in it's scope, and it's execution is stellar. Unlike similar platforms I won't name, none of it feels slapped together or like someone didn't want to pay for extra feature X so there's a big gap in the program. I've quite enjoyed it.
It has its issues, like it's telemetry and it's reliance on Chrome. however, neither of these are dealbreakers, imo. The telemetry is clearly centered around user interface interaction, which no doubt is how they've made their UI/UX so intuitive. My primary concern as a user of this software is that should a company go all in on rippling, that I'd be tracked by my employer without my consent with that telemetry down the line.
Puntos a favor
- Clear and intuitive UI/UX
- Informative Context Everywhere
-- Benefits onboarding was well laid out and easy to compare options
-- Paystub breakdowns and explanations are awesome
-- User profiles actually helpful
- Orgchart Just Works.
- Healthcare management is easy.
Desventajas
- Reliance on Chrome: I've noticed some site features don't behave quite right unless I use a Chrome based browser, and their Employee Home product only works as a Chrome extension, there's no site-based experience for it that I've found. So if you aren't a chrome user, you have to install and keep open an extra browser if you want to take advantage of that without migrating from your current preferred browser.
- Site bloat. Initial load of their site is takes 4-5 seconds on my gigabit internet, and clicking around the site results in multiple 5-10 second load times. It can feel unbearable waiting for a page that's just text to load. And then if I inspect the page, A single page of text took over 12 megabytes (post compression) to load.
- Tracking/Security. Rippling makes a call back home with what appears to be quite detailed telemetry every 3 seconds, sending not just mouse events like clicking, but the specific place on the page you clicked, hovered, or even scrolled to. Not to mention logging everything you type, every field you type it in. And there's no obvious way to disable this. This in of itself is a security problem for me. One solace is that this tracking is well implemented. Secure forms that should not be tracked are not logged over the wire. However, everything else seems to be.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Don't Waste Your Money
Revisado el 24/4/2020
Overall, we felt we were sold a really expensive lie with this system. The main functionality we wanted--the automatic integration with all of our tools to make onboarding easier, didn't actually exist. When we started to use it, it quickly became "oh, well you still have to go into Dropbox to purchase licenses, we don't fully integrate with them" and "oh yeah, MS Office you can't do through our system either because of the licensing" so we ended up doing all of these things manually anyways. Their customer service has been extremely poor, and they're also one of the more expensive products on the market. I don't recommend this tool at all--I think they have a really long way to go in improving their product, and I'm honestly amazed that there are so many high reviews on this site.
Puntos a favor
At the time, it seemed really appealing to make our onboarding process more seamless with email, Slack, and all the other tools our teams were using. The interface and functionality seemed appealing, but overall, unfortunately, turned out to be a letdown. For what we pay for this software, compared to what we get, I can't say much positive in terms of what we SHOULD be getting.
Desventajas
The interface is convoluted and user journeys don't make sense. When we first started using Rippling, we were an early customer so we decided to be along for the ride, but things are constantly moved and changed and become more complicated, not easier, to find and navigate.
Among many other things, here are a few of the worst issues we've had:
- Inability to de-activate a contractor--if you want to not be charged money every month for someone, you have to fully offboard them otherwise your billing will quickly become insane and wasteful.
- Their electronic signature functionality is crap--you have to use their clunky system, you can't just upload your own doc and add a signature box.
- Their customer support is terrible! They take a really long time to answer emails (you have to pay extra I believe if you want phone support, if that even exists at all), and when they do, they often deny they've made mistakes or their tech has broken.
- Lack of security: we offboarded an employee and it was supposed to automatically offboard them from tools, but the employee let us know that several days later, they still had access to these tools. We contacted Rippling and they denied this, and then a month later they emailed us the equivalent of "oh yeah, sorry about that, our bad." This is completely unacceptable when you're working in technology and clients' proprietary code or other info can be compromised by a terminated employee.