Mattermost

Mensajería de código abierto para el lugar de trabajo, en la web, PC y teléfonos

Calificación general

4,5 /5
(144)
Relación calidad-precio
4,6/5
Funcionalidades
4,2/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,3/5

92%
de los usuarios recomienda esta aplicación
Ordenar por

144 opiniones

Fernando Matías
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Alternativa aceptable

Revisado el 20/10/2022

En las versiones más recientes del software se ha mejorado bastante su usabilidad y sus característi...

En las versiones más recientes del software se ha mejorado bastante su usabilidad y sus características, así también como su estabilidad (principalmente, en sistemas operativos del tipo linux).

Puntos a favor

Tiene mucha facilidad de uso, y se implementa sin muchas complejidades para las necesidades de nuestro uso diario.

Desventajas

La configuración de ciertas características puede llegar a ser un poco tediosa.

Alternativas consideradas

Slack

Razones para elegir Mattermost

Porque su manejo de los canales era más amigable e intuitivo que Slack

Software anterior

Slack

Razones para cambiar a Mattermost

Por las características que contaba y la mayor compatibilidad con los sistemas que tenemos desarrollados en la compañia.
Begoña
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Trabajando en equipo

Revisado el 23/12/2022

Buena

Buena

Puntos a favor

El chat, es muy fácil la comunicación interna entre departamentos lo que me facilita presupuestar diferentes partidas antes de dar precio al cliente

Desventajas

De momento nada, estamos valorando las opciones

Bertha
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Herramienta colaborativa para trabajos en equipo

Revisado el 18/5/2023

En determinado momento llegué a utilizar Mattermost, como plataforma de mensajería y colaboración...

En determinado momento llegué a utilizar Mattermost, como plataforma de mensajería y colaboración me permitió tener contacto con mi equipo de trabajo en la realización de proyectos, permitiendo tener retroalimentaciones gracias a su integraciones.

Puntos a favor

Al ser una aplicación gratuita puede personalizarse de formas necesarias al grupo de trabajo o proyecto a realizar, con la información que se maneja dentro del aplicativo es posible mantener seguro los datos, de tal forma que el flujo de trabajo puede realizarse sin preocupaciones o inconvenientes de por medio.

Desventajas

En el momento de integrar bots para realizar integraciones con ciertas aplicaciones, hay otras aplicaciones que dominan este apartado.

Massimo
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

A more secure slack

Revisado el 27/9/2018

Mattermost got everyone on our team working together more. Made it way easier to track how a...

Mattermost got everyone on our team working together more. Made it way easier to track how a project is going and made it super easy to share files.

Puntos a favor

We use mattermost in our office, we work in a highly regulated industry and needed something that could offer more security while making sure we keep our files transferred among one another in our control.

Desventajas

Very minimal not too like. They are growing their emoji collection, but would like to see some more fun stuff in the program to insert some fun into the mundane work day.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Better than Slack

Revisado el 12/6/2020

Apart from the shortcut breaking the @-mentioning on my AZERTY keyboard, mattermost is a fantastic...

Apart from the shortcut breaking the @-mentioning on my AZERTY keyboard, mattermost is a fantastic tool.

Puntos a favor

The ability to add many channels, with/without passwords, as and when needed. Combining multiple servers with separate usersets.

Desventajas

Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.

Rafael
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 1.0 /10

Not a good tool for chat

Revisado el 26/8/2020

It is quite annoying to search in the history of the chats because of the scroll that is continuous...

It is quite annoying to search in the history of the chats because of the scroll that is continuously moving because for the async load.

Puntos a favor

It is simple to use.
It is compatible with linux.

Desventajas

Hard to see the history of the chats.
You can not search in a concrete chat.
Slow performance.
Only chat available you will need another tools for meetings.
Bad integration with gnome desktop.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Mattermost

Revisado el 26/2/2020

Very good. Prefer it to slack as it can be self hosted

Very good. Prefer it to slack as it can be self hosted

Puntos a favor

Self Hosted, easy to use and implement on our own servers.

Desventajas

Needs Manual intervention to clean up old files

Alternativas consideradas

Rocket.Chat y Slack

Razones para cambiar a Mattermost

Self Hosted, Nice UI
Pierre-Paul
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome.

Revisado el 19/12/2017

Like I just said, full and easy auditing of the stack. The API is clean enough to pair with pretty...

Like I just said, full and easy auditing of the stack. The API is clean enough to pair with pretty much anything.

Puntos a favor

Can be installed on-premise and is open-source. I can secure and audit the software myself and I don't have to trust any external partners.

Desventajas

Right now I would say : backups. I have not found a good canonical documentation source about backups (and most importantly, how to restore them). It's nice to see Gitlab backing of the project, but I hate the fact that it's bundled together.

Usuario verificado
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use, easy to setup and easy to maintain.

Revisado el 19/12/2017

Complete control on our data. We also finally centralized all our communication and standardized...

Complete control on our data. We also finally centralized all our communication and standardized it. No more private message, group private message and all that mess.

Lastly, we have couple of our product that are using incoming webhook to push important notifications.

Puntos a favor

easy to use
S3 backend
Good support of different databases
Quite easy to configure for the different needs of a company
I love the threaded reply, make it so much easier to follow multiple threads in the same channel.
Mobile notifications are quite useful
Mobile native app was quite welcomed, the previous one wasn't up to standard

Desventajas

some glitch in the mobile applications
Weird marketing decisions on which feature goes in which package
Can't see how many private channels are present (as the administrator of the server)

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best alternative to Slack and best work messaging app on the market

Revisado el 20/12/2017

Puntos a favor

There are not that many good options for team messaging apps.
Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack.
Hipchat,Yammer, Skype were from another generation.
However slack is expensive, and they limit your search history, if you're using their free version.

Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Desventajas

Might take you an hour to deploy.
and if you're not familiar with deploying applications you might have to read the instructions...
But other than that. It's a 10/10.

zakaria
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

makes communication more joyful

Revisado el 14/1/2020

despite it being little more harder to use, it's more enjoyable sometimes all you need after hard...

despite it being little more harder to use, it's more enjoyable sometimes all you need after hard day at work is funny co worker sending some hilarious gif.

Puntos a favor

the main think i like in Mattermost is design it feels lighter, it makes me feel happy, emojis are great way to impress and make communication more informal, also ability to use gifs is one of most useful features

Desventajas

compared to other communicators i used it feels little bit harder to use, its easy nothing very difficult but it feels like i need some extra effort to find person and use direct messaging.

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great tool for internal communication / discussion

Revisado el 20/1/2022

Puntos a favor

Mattermost is my go-to tool when you want to discuss something with colleagues. Ability to create public/private channels and send private messages both work nice and easy.

Desventajas

No so great for file sharing and doesn't work as a discussion tool outside your organisation.

Caleb
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A very low friction transition from less flexible more expensive team chat solutions.

Revisado el 10/1/2018

One place for team communications that Slack/Hipchat users find familiar and everybody else learns...

One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow.

Puntos a favor

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Desventajas

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

Viorel-Cosmin
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Our day with Mattermost

Revisado el 19/4/2019

We solve the need to have a Support/Chat/Client support software, with this we have it all in one....

We solve the need to have a Support/Chat/Client support software, with this we have it all in one.
It helped us keep communications across teams and countries painless.
Integrated with all entire ecosystem from Taiga.io to Gitlab for a better DevOps experience.
Overall every chance we had to contribute we toke it, thats why we decided to fully translate mattermost in Romanian language, do we did.
If you need a centralized devops collaborative platform, give it a try!

Puntos a favor

One executable binary, simple to upgrade and maintain!
Reliable self hosted alternative to other SaaS PaaS options.
Cross-platform applications ready to use.
Amazing open source community built around the product, friendly and helpful people!

Desventajas

It requires integration directory to allow users app deployment in mattermost ecosystem with ease.
A bot repository is missing, this can fir next to all others apps and allow users automatic deployments of any apps from the store.
Store idea is not a new concept, and a company that respects themselves should make use of own repository.
Allow users to safely deploy tested and 100% working apps along their Mattermost instance.

Usuario verificado
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for communication and to stay connected.

Revisado el 13/8/2020

It is a great experience just that call options are not possible yet.

It is a great experience just that call options are not possible yet.

Puntos a favor

The best thing about mattermost is it has minimal crashed unlike Skype and here we can create groups and have the groups without the need to create the groups again and again. Also personal chats are possible. Anybody can join a group with an invitation. this is very useful in cases like a organization has a support group and all employees added to that group and communication is reachable to all the members. There is no limit for members in the group. A member can leave or join the group as required. Groups can be made private or public.

Desventajas

The only concern is mattermost doesn't have calling option.. this is the only drawback. Would be great if calling is enabled.

imedo
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

it was improvement

Revisado el 12/6/2020

overall despite it being hard to install manually on smartphones it is way better than our past...

overall despite it being hard to install manually on smartphones it is way better than our past solution.

Puntos a favor

we had to change from past solution to mattermost, it was huge jump. mainly it's chatting way between company so its mainly informal and matter mostly offers modern chat features, custom emoji emoji etc.

Desventajas

getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Mattermost Review

Revisado el 27/9/2022

We prefer Mattermost for real-time messaging within the team. The biggest reason why it is...

We prefer Mattermost for real-time messaging within the team. The biggest reason why it is preferred is that it can be used internally. It is secure, successful in instant messaging, notifications arrive on time. Sometimes there is a problem with file sharing.

Puntos a favor

The interface is nice, real-time messaging is successful, the biggest plus is that it can be used internally.

Desventajas

Uploading files for file sharing is sometimes a problem and if you don't use the desktop application, you may experience problems with notifications.

Julian Jacques
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A self-hosted alternative to Slack and Teams

Revisado el 9/9/2019

Puntos a favor

One of the most critical aspects of Mattermost: it's self-hosted. Yes, that means additional work for hosting, but it also ensures our internal communication stays internal. We use Mattermost for almost all of our discussion​, and it has dramatically improved our workday.

Desventajas

Mobile clients exist, but there are not necessarily​ great. I often use the website instead of the mobile client, because it is quicker and the status of my colleagues is actually shown correctly.

nana
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

communicate within the organization

Revisado el 17/6/2020

overall it simplifies ma daily activities. and it seems it's useful for me.

overall it simplifies ma daily activities. and it seems it's useful for me.

Puntos a favor

i like that i can reach easily all employees and communicate with them. i like numerous of stickers and smiles and ability to make group chats.

Desventajas

it isn't easy to use. when i receive message sometimes i miss notifications. when i click pop up window it doesn't begin conversation, i have to find message in contact list. this is inconvenience.

Gaurav
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Mattermost for connecting/supporting

Revisado el 8/7/2021

It was good initiative for collaboration amongst various teams, it helped us resolve the tickets...

It was good initiative for collaboration amongst various teams, it helped us resolve the tickets sooner with better precision and in the process educate everyone on the issue if they see similar issue in future

Puntos a favor

It was really helpful in connecting teams from L1 through L4 support on one platform where anyone can help resolve problem at hand. Really helped us reduce overall tickets getting escalated to the L2 through L4 teams

Desventajas

Don’t have option to share screen, send files/screenshots which are really helpful for resolving/understanding the issue

Andreas
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mattermost is a great tool for business collaboration. Easy, professional, lightweight.

Revisado el 19/12/2017

Finally we managed to bring people together to discuss things in an easy way on the global level....

Finally we managed to bring people together to discuss things in an easy way on the global level. E-mail threads that hurt are ghosts of the past now.

Puntos a favor

Open Source community driven.
Very easy to install and maintain.
Very stable.
Easy to integrate.

Desventajas

Some fancy features might take forever to be implemented.
Lacks some nice to have admin features for large user groups.

Jiri
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Complete, reliable and user friendly, also for the administration part.

Revisado el 20/12/2017

Better team communication, improved efficiency, new communication channel

Better team communication, improved efficiency, new communication channel

Puntos a favor

New features coming without increasing complexity for the user, the open source DNA, it's capacity to integrate anywhere.

Desventajas

The mobile app could be faster, and I miss the capacity to paste easily something with more than 4000 characters.

Dalibor
Calificación general
  • Sector: Construcción naval
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Alternative to Slack - opensource

Revisado el 25/2/2019

Opensource alternative to Mattermost. Allows team communication on one place, especially for things...

Opensource alternative to Mattermost. Allows team communication on one place, especially for things that should be in chat-groups-discussions and not in countless emails that are hard to track in multi-user environment.

Puntos a favor

It is opensource, it has no limits like Slack and it allows similar experience/functions. It is not easy to set-up but once started it works with no issues on desktops/laptops.

Desventajas

Android app is not connecting to some servers (all I built). SSL certificate handling is a bit tricky.
Default way of creating users is sending them link (creating user/pass would be a good option).

Kemal
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

One of the best remote workspace!

Revisado el 11/5/2021

It's a good workspace platform for people who remote work and for me it helps communicate many...

It's a good workspace platform for people who remote work and for me it helps communicate many work-related things easily.

Puntos a favor

a. Simple workspace platform, especially for remote workers
b. Many integrations can be made and compatible with Mattermost
c. Highly customizable due to its open-source based.

Desventajas

d. UI is not really appealing. The UI theme kind of always remembers me that I'm working. It's not necessarily a bad thing but it could be less "work-theme", so we could feel a little bit relax.
e. Cannot make a thread out of a message.

Nazar
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great open source messaging application and slack alternative

Revisado el 1/1/2018

Puntos a favor

The product is easy to use and there is lots of documentation on github updated regularly by developers and community. You control your data and security because software can be hosted on premise. Thread reply is much better than what slack did. Mattermost has short release cycle, feature vote forum, your voice matters to the company

Desventajas

Overall UI is not bad but in my opinion slack has much more beautiful look. Expiration time for authentication token is quite short, you would need to re-login every month or so