Opiniones de TravelBank

Web UI is up-to-date and user friendly
Employees are rewarded for smart choices while companies save money

Nothing really to dislike, to be honest. Some of the instructions passed through from the hotel was unclear, but that wasn't TravelBank's fault.

upload photo receipt option is so easy. Also great that emailed receipts auto populate

expenses vs. reports and vice versa, adding one to the other, making sure you have the right named report, etc. is a little clunky. This could be streamlined.

I use TravelBank because we get Brex rewards for booking using their software.

I find it really frustrating to search for flights because you have to restart the whole process if you want to look at a different departure date or airline etc; and often times I try to book for other employees and if I don't have their information preloaded the fare will not be eligible by the time I press "book" and I have to restart the whole thing again. I also hate not being able to use TravelBank agents for most modifications, I might as well book directly with the airline.

It's easy to use and calculate. I like the software a lot.

There is nothing wrong with the software that I dislike.

I am able to go back and review details after closing. The process of approving is quick, easy, and efficient. I do not ever have any issues with TravelBank.

I have not experienced any issues to provide feedback

Very easy to use and understand. Clear and concise.

There are no cons. I like this software .

TravelBank automatically calculates distances between locations, so I don't have to remember to check my odometer

I have not uncovered any cons to this point

Ability to take a picture of the receipts and the fact I can adjust the price per mile.

It was a little difficult to find how to change the price per mile at first.

I use TravelBank application several times a week to submit mileage for my position. It is very user friendly and efficienty.

None that I have noted at this time - everything works great

Very simple to set up and email notifications inform you every step of the way through approval and direct deposit.

Everything is very user friendly and easy to navigate.

The ease and simplicity of the product is wonderful. The best part is that you can pull it up on the laptop and finish anything you started on your phone. The Customer service is impeccable. I don't know how you maintain that level of service with a free app. This is a great app and making it free to use, is wonderful. The developer has done a marvelous job.

Honestly there are no Cons considering its free. I would though, definitely suggest some wishful items that can probably make this app extraordinary. 1. Have OCR recognition to catch receipts details. 2. Give user a full access to change anything in their profile, like Company name, company setup and other items. 3. Allow to change/add logo for the reports, with ability to extract as CSV file. Once again I am not classifying these as cons, but suggestions to build on current platform and make it truly an exceptional app.

Very intuitive and straight-forward. My preferred booking method is Google Flights and this was right up there in terms of bringing the information into a streamlined UI. It makes decision-making much simpler when booking.

I flew Southwest, and the check-in process for Southwest is cutthroat. If you don't check in 24 hours at the dot, you get pretty lousy seating options. TravelBank didn't notify me of check-in until almost 10 minutes had passed since it opened up. This was long enough of a disparity that I got almost the very last boarding position. I set my own alarm for the return flight check-in to avoid this problem on the return flight. Check-in notification emails should go out exactly when it is time.

This is the most user friendly expense software I have ever used.

The lack of segments. I would like to see more options.

Easy to use Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts.

Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts.

So much easier than our previous expense report system, where we were actually keeping paper copies of receipts. Expense report formulation is fairly straightforward and the submission / approval process is great.

TravelBank is glitchy. There was a total outage last week (Friday 1/20/23). There are little glitches that occur (sometimes the calendar jumps around; it's hard to click on the expense date you want). Users report other glitches from time to time.

Coming from Concur, TravelBank's mobile app saves me and my team hours per month in expense reports due to easy of use and intuitiveness.

Great to open and use. Hard to find or understand advanced capabilities. I feel like I'm likely not getting all that I could out of the app.

Powerful mobile app makes it easy to take photos and record expenses, like that you can set up rewards for booking travel, can even hook up with your bank account

There aren't that many detractors that I can think of for why to use this application, a lot of it comes down to your preference on the user interface. As an admin the reporting can be a little hard to find for the first time but is otherwise very user friendly

Utilization of mobile app, and overall functionality.

I currently haven't run into any concerns or cons with this product.

Travel bank is very easy to use. I know when my expenses are approved and when to expect my reimbursement.

All my experience has been good. I'm very pleased.

Very simple to use and easy to integrate.

Nothing really noticed as con or a negative. I have a very simple business need and it takes care of it.

I like how the software is easy to use and navigate through. I use the software weekly to calculate my mileage weekly. It's very easy and self-explanatory once you get use to the software. I downloaded the app on my phone to use and its great.

I dont have any dislike about the software

It keeps up with my travel and mileage. The reports are easy to access and if I make a mistake its easy to delete and correct. Customer service is available 24/7 and issues get resolved immediately.

Sometimes system is down due to updates during early morning hours.

- Customer service is Top 1% - everyone I've interacted with from Connor to the rest of the travel team has been responsive and rewarding.

- Still confused about the travel booking since it doesn't verify/confirm my booking right away so for last-minute trips, I'm cautious about using it.

For a busy traveler and to help your life when you return to the office. The TravelBank has you covered, an all in one app to keep you on track!

some of the ways to do reports but was easily resolved

The user experience is intuitive, similar to consumer products, with more tools for businesses

Sometimes, booking is buggy and doesn't go through