Opiniones de TravelBank

Web UI is up-to-date and user friendly
Employees are rewarded for smart choices while companies save money

Nothing really to dislike, to be honest. Some of the instructions passed through from the hotel was unclear, but that wasn't TravelBank's fault.

Most impactful is the ease to navigate and enter information. Timely and accurate entries lead to solid decision making and thus, fast reimbursements. This is a terrific system to use and so much better than others I have used in the past.

I can't think of one to enter here so will try to leave blank.

The chat feature is okay. Representatives will respond fairly quickly.

When booking my flight to Bahrain, the following happened:
1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain
2. They didn't add my frequent flyer number to the reservation as I had requested
3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation.
4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve.
5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

It's easy to use and calculate. I like the software a lot.

There is nothing wrong with the software that I dislike.

I am able to go back and review details after closing. The process of approving is quick, easy, and efficient. I do not ever have any issues with TravelBank.

I have not experienced any issues to provide feedback

Very easy to use and understand. Clear and concise.

There are no cons. I like this software .

TravelBank automatically calculates distances between locations, so I don't have to remember to check my odometer

I have not uncovered any cons to this point

Ability to take a picture of the receipts and the fact I can adjust the price per mile.

It was a little difficult to find how to change the price per mile at first.

I use TravelBank application several times a week to submit mileage for my position. It is very user friendly and efficienty.

None that I have noted at this time - everything works great

Very simple to set up and email notifications inform you every step of the way through approval and direct deposit.

Everything is very user friendly and easy to navigate.

upload photo receipt option is so easy. Also great that emailed receipts auto populate

expenses vs. reports and vice versa, adding one to the other, making sure you have the right named report, etc. is a little clunky. This could be streamlined.

It is very easy to simply photo my receipts and move on as I am traveling for my job. I love the simple way I can get a report with all the receipt photos at the end of the month. This makes it very easy to email to my office manager.

I wish there was a function that made it a bit easier at the end of the month for a single user. My company does not use the service system wide, so I have to put myself in as the employee and administrator. After I submit my month for approval, I have to approve it myself. Not a big deal, though.

The online platform is very simple and straightforward; integration with company credit card is seamless; customer service is lightning fast!

Lacking in high level admin functions - managing multiple traveler profiles: i.e. adding in multiple frequent traveler programs simultaneously and to the same contact etc. I have not yet seen any price breaks/negotiated lower rates for any of my travel searches.

TravekBank makes traveling life so easy.
Mobile camera capture the receipts and make logging into the system a breeze.

It’s a great system - no complaints. The system allows me to do it all.

It is extremely easy to add expenses on the go. Takes a minute or two to add an expense and file a report.

I mostly expense Uber/Lyft rides - it would be nice if the receipts automatically uploaded so I wouldn't have to screenshot each one. Or some kind of partnership with Uber/Lyft so that there is an option to automatically expense a particular trip within the Uber/Lyft app while the ride is being ordered.

Coming from Concur, TravelBank's mobile app saves me and my team hours per month in expense reports due to easy of use and intuitiveness.

Great to open and use. Hard to find or understand advanced capabilities. I feel like I'm likely not getting all that I could out of the app.

Customer service was wonderful! [SENSITIVE CONTENT HIDDEN] helped me immensely, though I was hoping to book my flight myself.

This was my first time using TravelBank and the experience could have been better. I was trying to find a flight from Vancouver, BC to Phoenix, AZ, however numerous attempts still left me with no results and to try again.

The most I like about this is how easy the app is to use and if you need help there is always someone there to answer the questions you have.

I didn't have much trouble booking with the app, as a new user it did take a minute to become familiar with the the search engine but after that booking my flight was very simple . The app also great technical support and responded promptly with any questions I did have .

Ease of use and notification of receipt and when it is approved

I enter my miles every 2 weeks and it wants me to enter every single patient visit

Very simple to use and easy to integrate.

Nothing really noticed as con or a negative. I have a very simple business need and it takes care of it.

I like how the software is easy to use and navigate through. I use the software weekly to calculate my mileage weekly. It's very easy and self-explanatory once you get use to the software. I downloaded the app on my phone to use and its great.

I dont have any dislike about the software

It keeps up with my travel and mileage. The reports are easy to access and if I make a mistake its easy to delete and correct. Customer service is available 24/7 and issues get resolved immediately.

Sometimes system is down due to updates during early morning hours.

The software is very convenient to use and money saving too. I have already recommended it to a few colleagues of mine.

During my first usage, I had some confusion about the usability of the UI. It led me to some confusion and I ended up purchasing a ticket twice. But the customer support staff was able to help me with it.

Ease of use and management process. Team does their reports.

Not much. Solid app and process. Very happy

The user experience is intuitive, similar to consumer products, with more tools for businesses

Sometimes, booking is buggy and doesn't go through