Opiniones de Paychex Flex
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1674 opiniones
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paychex Flex: Una transformación en el control de gastos empresariales
Revisado el 10/2/2023
Mi experiencia general con Paychex Flex ha sido realmente positiva. Esta herramienta ofrece una...
Mi experiencia general con Paychex Flex ha sido realmente positiva. Esta herramienta ofrece una variedad de funciones y características que me han ayudado a administrar mi negocio de manera eficiente. El proceso de configuración es muy sencillo y, una vez que lo he configurado, tengo la capacidad de controlar mis finanzas, planificar mis impuestos, administrar mis nóminas, controlar mis recursos humanos y mucho más. Las herramientas también se pueden personalizar para satisfacer las necesidades de mi negocio, y tengo la capacidad de controlar mis datos con una alta seguridad. En general, estoy muy contento con mi experiencia con Paychex Flex y lo recomendaría a cualquiera que busque una solución de administración de negocios eficaz.
Puntos a favor
Me encanta trabajar con Paychex Flex porque me ofrece una manera fácil y segura de administrar los recursos humanos de mi empresa. Estoy contento de poder contar con una amplia gama de herramientas para ayudarme a mejorar la eficiencia de mi negocio, desde el cumplimiento de los requisitos laborales hasta la administración de horas, salarios y mucho más. La interfaz intuitiva y los recursos útiles disponibles hacen que sea fácil manejar todas mis necesidades de recursos humanos desde una ubicación central. Me gusta que las actualizaciones y mejoras se realicen de forma automática de modo que siempre esté al día con los cambios en la ley laboral. Lo mejor de todo es que puedo administrar todo esto con un solo clic desde cualquier dispositivo, lo que me ahorra mucho tiempo.
Desventajas
Lo que menos me gusta de Paychex Flex es que, a diferencia de muchos otros servicios de contabilidad, no tiene ninguna herramienta de contabilidad para ayudar a los usuarios a administrar su negocio. Además, el soporte técnico de Paychex Flex no es tan bueno como el de otros servicios, y su base de conocimientos es muy limitada. Además, no hay opción para una prueba gratuita, lo cual es un inconveniente para los usuarios que quieren probar el servicio antes de comprarlo.
- Sector: Mercados de capitales
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Oportunidades
Revisado el 26/1/2023
Ninguno hasta ahora
Ninguno hasta ahora
Puntos a favor
Es bastante facil de usar, muy dinámico y practico
Desventajas
Hasta ahora no tengo ninguna queja, me parece bastante bueno
- Sector: Construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Es un software aceptable y muy seguros con toda la información
Revisado el 28/11/2022
Puntos a favor
Lo que más me gusto del software es que tienen Muchas oferta de empleo y son muy rápidos con sus pagos
Desventajas
Lo que menos me gusto es que le hace falta un poco de diseño pero del resto todo está bien
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 2.0 /10
Pays
Revisado el 9/11/2022
Puntos a favor
Pocas cosas buenas,solo los botones visibles
Desventajas
Lento,se bloquea,no sirve para muchos datos cargarlos.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paychex Flex is great for completing payroll
Revisado el 15/9/2023
I appreciate being able to check on the 401(k) and have the money go straight into employee...
I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.
Puntos a favor
From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.
Desventajas
Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Retirement Implementation with Payroll
Revisado el 2/11/2024
Ease of tracking payroll for Retirement accounts and compliance reporting
Ease of tracking payroll for Retirement accounts and compliance reporting
Puntos a favor
Ease of Online Program and Excellent Customer Service
Desventajas
No Time Clock Integration. We needed more from that area for our employees. The retirement opportunities is excellent
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
the worst of the worst
Revisado el 23/10/2024
not the greatest, because the system would make me late many many times.
not the greatest, because the system would make me late many many times.
Puntos a favor
a clear view of your paycheck and info for your paycheck
Desventajas
the system crashes frequently, super slow start up and doesnt remember face ID very well.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Paychex Flex Is a Good Onboard Solution
Revisado el 23/8/2024
Overall I'm pleased with this product. The onboarding and user interface is very user friendly and...
Overall I'm pleased with this product. The onboarding and user interface is very user friendly and easy to learn and use. The communication could be better due to account reps changing quite a bit. And of course, I would like to see a more economical price nowadays.
Puntos a favor
Very user friendly interface for manually entering payroll and onboarding new employees.
Desventajas
Many different hands and account reps. The communication could be a bit better.
- Sector: Seguros
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
PayChex easy program
Revisado el 31/10/2024
My over all experience was the program was really simple and was able to move around in the program...
My over all experience was the program was really simple and was able to move around in the program with ease.
Puntos a favor
Though it's been quite a while, the program was really easy to manage.
Desventajas
Paychex is what it is. I was only able to use it to input work hours and or vacation time.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Paychexs. I am not a 100% sold on it!
Revisado el 22/10/2024
When I called customer service with try to getting my correct information in the system, the woman...
When I called customer service with try to getting my correct information in the system, the woman I spoke with spoke English and she was so very helpful!
Puntos a favor
The app is user friendly. There is a face recognition button on the app to use- I forget my passwords, and this is a nice feature.
Desventajas
I have to be honest with my review- I do not know if this is Paycheck or my employer on how they set things up. I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different way. It is sort of strange. it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Making all the important forms and information easy to find
Revisado el 14/11/2024
Paychex Flex has been a great help for me when it comes to filing taxes and keeping track of my...
Paychex Flex has been a great help for me when it comes to filing taxes and keeping track of my salary and benefits. The dashboard is remarkably user-friendly, allowing me to filter information and data exactly the way I want. Overall, I would give it a solid 10/10!
Puntos a favor
The platform is incredibly user-friendly and straightforward to navigate. It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!
Desventajas
I can’t think of any downsides to this product right off the bat. It’s highly practical and straightforward to use!
- Sector: Electrónica de consumo
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clean and Easy to use!
Revisado el 8/11/2024
I used Paycheck Flex to manage my vacation time, PTO and pay stubs. I was able to view and download...
I used Paycheck Flex to manage my vacation time, PTO and pay stubs. I was able to view and download any pay stubs I needed. It is super smooth and user friendly!
Puntos a favor
Pay Chex Flex makes it super easy to view and manage pay stubs. You can easily find what you need by date.
Desventajas
There was nothing I didn't like about Paychex Flex.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Paychex make timesheets and payroll easier.
Revisado el 4/11/2024
Very comfortable with all it can do. It is flexible as indicated in the name, and easy to use.
Very comfortable with all it can do. It is flexible as indicated in the name, and easy to use.
Puntos a favor
The ability to carryover data from pay period to pay period.
Desventajas
Would like a time picker rather than key in 9:30 am to 5:30 pm…or be intuitive to know if I put in 9:30 am and key in 5:30, it would presume pm.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great product
Revisado el 22/11/2024
Super easy to see your pay stub and make changes
Super easy to see your pay stub and make changes
Puntos a favor
Easy of information when looking at what income and taxes are
Desventajas
Getting logged in and the verifying is hard to get use to
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
This software is the easiest one for payroll in my experience.
Revisado el 31/5/2024
Overall it is a real decent software to use. It is user friendly and has most all the features you...
Overall it is a real decent software to use. It is user friendly and has most all the features you need.
Puntos a favor
That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.
Desventajas
The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Who was the Challenge
Revisado el 1/2/2024
Very frustrating. Time and Attendance wasnot set up to cover varied time schedules. Majority of our...
Very frustrating. Time and Attendance wasnot set up to cover varied time schedules. Majority of our staff work 7 hours or less and it calculated employees PTO at 8 hours.
Puntos a favor
We had a difficult payroll and many on the implementation team became frustrated all except our Payroll Manager. She was patient and work with us to get a great product. Even when we decided to leave Paychex, she follow-up to see if we still needed their services until our new payroll vendor was able to get our payroll set up in their system.
Desventajas
The system is hard to use. Many of the features convert back to original features. The system nor the training received from the implementaion team did not allow the Administrator to make minimal employee information changes. This was frustrating. Also, the assist feature was outdated and was hard to follow the steps to rectify an issue using the help assistant. As well, CSR was not able to assist with any issues either. Very frustrating.
Alternativas consideradas
SlackRazones para elegir Paychex Flex
We went back to the payroll provider we left.Razones para cambiar a Paychex Flex
Memeber of our Board of Directors was solely against the other options.- Sector: Producción de alimentos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paychex Flex Review
Revisado el 13/12/2023
For the most part positive. Over the years the number one overall best thing about Paychex is...
For the most part positive. Over the years the number one overall best thing about Paychex is their customer service. The platform is easy to use and for the most part user friendly but their customer service is great!
Puntos a favor
For the most part well integrated and easy to use. Customer service is stellar compared to other companies that I deal with. They are also very response to comments on proposed changes in the portal, etc.
Desventajas
Pricing! It has increased quite a bit over the past couple of years with an actual decrease in what we get. And paying for hardware is a lot of money!
- Sector: Empleo y contratación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solid solution at an affordable price
Revisado el 25/3/2024
Paychex Flex has been great to use. It has been good for us.
Paychex Flex has been great to use. It has been good for us.
Puntos a favor
It is easy to use and maintain. Set up was also easy with great support.
Desventajas
Some of the more involved things need support...but...it has always provided.
Razones para cambiar a Paychex Flex
I got a good feeling during the evaluation phase.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Paychex ROCKS
Revisado el 13/12/2023
1000% Satisfied - they are the best in the industry!
1000% Satisfied - they are the best in the industry!
Puntos a favor
One stop does it all - all calls answered day or night and even on weekends and holidays - have done it and they are amazing!
Desventajas
I wish Paychex had been introduced sooner
Alternativas consideradas
Sage HRRazones para elegir Paychex Flex
They were the worse in customer service - their product was not worth the money spent.Software anterior
QuickBooks EnterpriseRazones para cambiar a Paychex Flex
We had used Business Works in the years past with no issues, just got extremely expensive to keep up. Sage is not MAC friendly- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Pay flex to help you track your pay
Revisado el 10/9/2024
I utilize this regularly to review paystubs.
I utilize this regularly to review paystubs.
Puntos a favor
Paychex flex is relatively easy to use and the App has good features.
Desventajas
Product is quite good. I only wish it was easier to sign in.
- Sector: Contabilidad
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paychex is a great source to use for a business!
Revisado el 2/10/2024
Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer...
Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer service if good. They also have tons of reports and very nice reports compared to some other platforms.
Puntos a favor
What I like most about Paychex Flex is that payroll is easy to to run and the site is pretty user friendly and it has everything you need all in one platform.
Desventajas
There is nothing I really dislike about paychex.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Paychex Flex
Revisado el 12/9/2024
The product is decent but you do need to keep your eye on the product and processes. Tax filing can...
The product is decent but you do need to keep your eye on the product and processes. Tax filing can be an issue in some instances if you aren't paying close attention. The reporting could be better as there wasn't much user customisable offerings.
Puntos a favor
Intuitive. Reasonable reporting ability. Full tax service.
Desventajas
Customer service. Tax inaccuracies. Unable to go fully paperless.
- Sector: Materiales de construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Just Okay?
Revisado el 1/10/2024
Puntos a favor
I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking.
Desventajas
There are some notable cons:
The customer service is absolutely horrendous. It can take days to hear from your account manager. If you speak with a customer service representative, they always suggest contacting your account manager.
The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was using the website.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
HVAC Industry Review
Revisado el 13/12/2023
Overall, Paychex Flex has been an extremely useful in documenting time/attendance, PTO and...
Overall, Paychex Flex has been an extremely useful in documenting time/attendance, PTO and significantly in processing weekly payroll.
Puntos a favor
The ease of use on-line as well as via mobile device.
Desventajas
Would like to be notified in advance of any updates/changes well in advance.
- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Paychex Flex is clean and intuitive.
Revisado el 26/9/2024
Paychex Flex is a convenient and functional solution for both employers and employees. While it has...
Paychex Flex is a convenient and functional solution for both employers and employees. While it has room for improvement, it's still a solid choice for companies looking to streamline HR and payroll processes.
Puntos a favor
One of the standout features is the ability to view and manage payroll on the go. I can quickly check pay stubs, tax information, and even benefits, all in one place. It's also great for employees who need to clock in or out remotely to review their schedules. The flexibility to access this information at any time is a real plus.
Desventajas
The app can be slow to load at times. It also lacks few customization option that would make it more user-friendly, like the ability to set custom notifications or personalize the dashboard.