Productboard

Plataforma de gestión de productos todo en uno y herramienta de hojas de ruta

Calificación general

4,7 /5
(143)
Relación calidad-precio
4,3/5
Funcionalidades
4,3/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,7/5

98%
de los usuarios recomienda esta aplicación
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143 opiniones

Dalia
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Negocios

Revisado el 17/9/2022

Puntos a favor

me encanta que es completo para un buen analisis de lo que mas y menos se vende para que crezca mi empresa

Desventajas

es un poco diminuto los graficos pero igual es bueno para usar patra un analisis, se separa con colores

Ryan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product for managing large amounts of feedback into a concise roadmap

Revisado el 4/7/2019

Puntos a favor

So easy to record feedback through email, chrome, intercom, slack and many more integrations
Easy to use inbox for running through this feedback and matching it up with your roadmap
The look and feel of the site is excellent
Customer support is quick and very helpful
Excellent community including a slack channel with helpful tips, articles etc.
Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers

Desventajas

I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.

Jacob
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

New on the market but still plenty of room to grow.

Revisado el 28/8/2022

Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard

Puntos a favor

The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!

Desventajas

Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.

Alternativas consideradas

Jira

Razones para cambiar a Productboard

Price and easier to work with their team. Also the athletics of the product.
Max
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Helpful but expensive and not essential

Revisado el 16/7/2019

Puntos a favor

Just started using productboard and really enjoy how simple and intuitive it is. Helps organize thoughts around features and functionality.

Desventajas

Super expensive for something that could theoretically be accomplished in a google doc.

Usuario verificado
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Life saver for product managers everywhere

Revisado el 24/10/2019

Puntos a favor

Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.

Desventajas

Can't really think of anything to be honest.

Alternativas consideradas

Craft.io

Razones para cambiar a Productboard

ProductBoard is flexible so I didn't feel locked into a specific workflow. I could make ProductBoard work for me.
Cody
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use and helpful

Revisado el 8/11/2019

We were able to use it to communicate with others and to organize our backlog. I love how feedback is tied to things we are working on or considering working on.

Puntos a favor

It has a good deal of flexibility and is easy to grasp.

Desventajas

It is not really meant for multiple teams. I am having a hard time figuring out how to manage several dev teams and their unique assignments and backlog.

Alternativas consideradas

Aha!

Razones para elegir Productboard

Needed a more tailored solution

Software anterior

Smartsheet

Razones para cambiar a Productboard

Easier to use - Aha had more features and was the exact same price.
Tanya
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Game changer

Revisado el 6/11/2019

Puntos a favor

I love being able to see accurate customer data in relation to feature requests.

Desventajas

The flow from feature list to roadmap is clunky

Mohamed
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Productboard

Revisado el 22/12/2019

Puntos a favor

I like that it gives you a lot of options as a product manager. Much better than to use spreadsheets. It's a great tool for conducting your work as a PM.

Desventajas

In certain areas, I think I would like to have a bit more flexibility in editing certain things.

Alternativas consideradas

ProdPad

Razones para cambiar a Productboard

It was more advanced. It was had a much better UI and UX also.
Jared
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great tool, but possibly more than is needed in an early stage startup

Revisado el 26/9/2022

Puntos a favor

The best feature to call out is the flexibility and robust capabilities provided for being able to quantitatively prioritize the features.

Desventajas

Of all the features, the least useful so far has been the road mapping capabilities. It's been challenging for us to shape our features and various data elements in a way that easily allows us to generate Roadmaps for our various audiences.

Alternativas consideradas

Google Sheets

Razones para cambiar a Productboard

More robust and purpose-built software.
Ozan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great product roadmap planner that makes everything visible

Revisado el 18/7/2019

Productboard is a very useful tool to make our relationships transparent with our stakeholders both inside and outside the company.

Puntos a favor

The Productboard has a beautiful interface design and is very easy to use. We can easily plan product roadmaps from general to the finest details.

Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first.

User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development processes.

Desventajas

Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly.
Although it has very different layouts, you may not be able to create a layout for your specific needs.

Marcel
Calificación general
  • Sector: Software informático
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

This product made me a better product manager.

Revisado el 11/6/2018

Puntos a favor

As a CEO of an early stage company, I wear a lot of hats. I had to find a way to create really clear roadmaps for the team and change them as we itterate that was visual, easy an most importantly, fast. Productboard was everything I was looking for and so much more.

- The UI looks fantastic.
- There are views for every kind of roadmap discussion, whether that's sprints, waterfall, high level, releases. However you run development or create roadmaps, there's a view that supports the context of that conversation.
- Once you get an understanding of how it works, adding features and prioritizing/categorizing them is a breeze.
- The tools for prioritization and impact scoring are super easy and helpful.
- If you're like me and are a bit new to product management, the tool will actually make you better at your job and help you show up for the product team with the types of clear, visual roadmaps they need to get on board with vision.

Desventajas

I had a tiny bit of trouble getting a hang of the UI the first few hours. Which was frustrating at first, then I watched a few tutorials, got the hang of it, and was off to the races. Ultimately that's pretty good for a product that is as robust as this one. But do yourself a favor and watch some tutorials before you try to create your first roadmap.

Stephen
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

A framework for product discovery

Revisado el 29/10/2019

We're essentially a startup that's trying to figure out its roadmap in tandem with some big customers. This seems to be the tool we need in order to establish those internally, as well as communicate with the clients.

Puntos a favor

A great way to communicate and negotiate your roadmap with stakeholders. Ability to tie direct feedback from users to specific features.

Desventajas

Would love more out-of-the-box integrations with work ticket tracking tools (we use Clubhouse). Also would love a free single-user level that let me experiment with ideas before I bring new people in.

Alternativas consideradas

Craft.io

Razones para cambiar a Productboard

Clean UI and pretty easy for users of all technical literacy levels to use.
Simon
Calificación general
  • Sector: Hardware informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The end of feature spreadsheets and a great single source of truth!

Revisado el 25/10/2019

Puntos a favor

The ability to link customer insights directly to the different pains and feature requests. Before Productboard much of the insights we had to go on when designing/developing solutions would be anecdotal evidence from the commercial team or the few interviews we could do with select customers. Now we have the ability to see customers' own words about their requests before we start building, without a huge effort to dig through various conversations in Intercom or our CRM.

An easy example was when I recently got a new PM joining my team. I pointed out a few of the requests that we're coming up a lot and asked him to do scoping + initial estimation on what the feature would require. Using the customer insights he could make a detailed description of the problem we needed to solve and how we could go about it. Another benefit is the more quantitative view of the most requested things, however the visualization of this is not great as I'd like to be able to better track and visualize the change in requests over time.

Last but not least it's good to help project manage the work of the PM team as we can more easily track the stages that a feature or pain is in and what more scoping we need to do before we involve other stakeholders from the product team.

Desventajas

There are some great missing pieces that would hugely improve the product, such as a CRM integrations, an API and a proper Zapier integration (in lack of the first two). Right now Productboard is valuable in itself, but it would extend the value so much further if we could properly link it to our other systems.

Guy
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

One of my favorite tools

Revisado el 7/11/2019

Reallt great

Puntos a favor

helps with roadmapping and input management. Help me organize, explain my priorities, and share internally.
They are also an example of how product mgmt should be - from new features, communication of value, ux and more

Desventajas

Slightly hard to get started. Might create duplications with Jira and other tool. Great for PMs but not always for the rest of the team

Alternativas consideradas

Airtable

Razones para cambiar a Productboard

Just better
Inga
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Constant feedback and feature management

Revisado el 24/10/2019

Puntos a favor

I'm amazed by productboard UX that is totally covering the needs of PMs. And, eventually, the needs of the users. We can easily track all the insights and convert them to features. Amazing customer service btw.

Desventajas

Hm..have nothing bad to say about it. I'm using it around a year now and have never experienced any issue.

Benjamin
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best product management platform

Revisado el 5/11/2019

Puntos a favor

It is the best system of record for PM related information and to build a process in.

A great way to ensure all stakeholder feedback is captured & organized. Then primary source information can be linked to as many ideas (features, stories etc.) as desired and they can be prioritized very powerfully.

Enables stakeholder communication at scale effectively.

Let's me do almost everything I want, in the way I want to.

Desventajas

It perhaps has too many features and options! The responsibility is on the user to not over-complicate the implementation. It's best for folks who are comfortable with a good degree of information.

Michael
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product to prioritze your roadmap and features leveraging data from customer interactions

Revisado el 25/10/2019

It has helped us to prioritize more objectively and get on the same page, and make sure all the feedback we got from customers was being used effectively in our process.

Puntos a favor

Ability to organizing feedback and relate that feedback from a customer and its importance to features. This allows us to trace back feedback and see it in context when prioritizing roadmap. This combined with the other prioritization features have made it the best overall tool I have found for prioritizing roadmap based on multiple factors then ability to prioritize features based on multiple factors

Desventajas

Nothing particularly negative, though I could see challenges scaling at a very large organization and there are a number of feature enhancements I would like to improve the value I get from it.

Tobias
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for planning, prioritizing and communicating product development

Revisado el 6/11/2019

Planning, prioritizing and communicating product development across many individual products / modules.

Puntos a favor

Higher level planning of product features with details in Jira. Ability to link stages (e.g. Design, Dev) to their individual Jira Epics. Communication of Roadmap and easier prioritization and capacity planning. Link customer feedback to Features.
Great and responsive customer support when it's needed.

Desventajas

Somewhat high price per admin user. We'd add more users at a different price point.

Thomas
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Nice tool with questionable subscription policies

Revisado el 19/8/2022

The product itself is quite intuitive and clear.
For roadmapping and objectivation it is useful, while missing many useful features in the so called "pro" license. The following process of negotiation did not work out for us.

Puntos a favor

First of all productboard does have a clear and intuitive UI.
Things are arranged clearly and are easily found once the overall concept is clear.
Productboard does give different filterable views on a given set of data on timelines and as a list.
It does help with priorization by objectivizing mere words into numbers, also collecting ideas and insights.

Desventajas

On the downside of the product is the subscription model.
The so called "pro" licence does not include basic things like visible dependencies on the roadmap or using the strongly advertised "objectives" on features.
Only two of the four plans are available directly, the rest needs to be negotiated.
That negotiation revealed that the "scale model" would multiply the price and the contact itself was so unpleasant that the whole product became stale for our team.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great tool to give feedback about product

Revisado el 4/4/2022

The experience using productboard is great. It is one of the easiest way to stay on track and updated in terms of advancement of all works around product. Also great to collect and categorize feedbacks.

Puntos a favor

We are using productboard to collaborate with our product team. It's an amazing tool you can use to give and share feedback. You can integrate it with many other tool like Slack to push things forward. They also use it to share the product map with us. We are able to see in a form of a timeline, what's under key development right now and where it's going. We can see and view priorities together.

Desventajas

The integration lists is quite short, though as for us we mainly add it to Slack for the Customer Support team. It comes in super handy to share feedback and have it fall in the right "product" category.

June
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Great feedback organization software

Revisado el 4/11/2019

Puntos a favor

Productboard allows me to easily understand, organize, and bucket feature requests and feedback items from our customers. As a Support Leader, it's crucial to understand where our customers are running into hiccups or what features they wish they had. Productboard allows our organization to gather insights and analyze trends based on all these customer asks. It also has a great integration with Intercom, which allows our support team to seamlessly share product feedback in a customer interaction with our Product team to process.

Desventajas

Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback. It's a manual process to export users' insights so that our support team can follow through on customer feedback once we've delivered on their asks. I wish it was a bit more seamless to close these feedback loops, since it does do a strong job at keeping everything organized.

Marina
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great software for Product Managers

Revisado el 4/11/2019

Puntos a favor

The ability to organize and prioritize my product roadmap and its features with a great deal of customization and granularity. Product Board has been instrumental in achieving our business goals and detail our product roadmap every step of the way.

Desventajas

The cost per user is a bit high. Still has to work some UI issues that are detrimental to user experience.

Elizabeth
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Use it everyday and I love it

Revisado el 15/10/2019

We are using it to sort and manage all of our customer feedback into categories which has been great since we get dozens of feedback a week in all types of categories.

Puntos a favor

It is really easy to use and navigate around. When I was first introduced to this, it took me no time to pick it up and get used to everything on the platform. It's so great at organizing. Would not know what to do without this!

Desventajas

I have been using this for 7 months now and I don't have a single thing that I can think of that I don't like about it.

Brendan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Fantastic full-flow product tool

Revisado el 4/11/2019

Puntos a favor

Handles and automates the flow of data from customers to features to roadmap planning.

Desventajas

Would be great to use for planning what the team is working on on a weekly basis.

Zachary
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Giving Product Managers much needed structure

Revisado el 4/12/2018

Puntos a favor

- All the tools you would want as a product manager (user research collection, prioritization, feedback dashboards).
- Fantastic UX that's very simple to use.
- Great scoring mechanisms
- Integrations are getting stronger!

Desventajas

I've been a long time user so most of the things I liked least are start to/have been fixed. I can't think of anything off the top of my head that I like the least?

Perhaps having more browser based extensions for users to submit feedback? Currently limited to Chrome.