Opiniones de KORONA POS

KORONA POS
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77 opiniones

- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Korona
Revisado el 20/10/2022
Hace el dia a dia y el trabajo mucho mas facil gracias a su buena operativa
Hace el dia a dia y el trabajo mucho mas facil gracias a su buena operativa
Puntos a favor
Su gestion de productos, pedidos e inventario lo recomiendo
Desventajas
Ninguna objecion me ha gustado todo de este producto
- Sector: Marketing y publicidad
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
A Robust and Versatile Point of Sale Solution
Revisado el 12/4/2023
Puntos a favor
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations. It is highly versatile and suitable for businesses like ours and in various industries. Additionally, the software has a customizable interface that can be tailored to meet the unique needs of each business, providing options for personalized branding and workflows to create a distinct customer experience.
Desventajas
I have observed that this software has two potential drawbacks. Firstly, its pricing model is based on a monthly subscription fee, which may not be affordable for smaller businesses. Secondly, the software's high level of customization and complexity may make it difficult for some users to set up and configure. Additional training or support may be needed to utilize the software's full capabilities.
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Program
Revisado el 23/7/2019
Puntos a favor
being able to import my products thru a template
Desventajas
at first it was difficult trying to figure out the tag option but now it is something we use thru out all locations
Respuesta de COMBASE
Thanks, Michael! Please reach out if you need assistance with any other features. We're always here to make sure all of our customers take advantage of what the solution offers.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Great overall POS and management system.
Revisado el 29/8/2024
Puntos a favor
Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. A customizable dashboard complements robust reporting on all operational details. Modular packages allow for additional functions as needed.
Desventajas
There is only one thing required to be added to this POS which is Arabic Language
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Korona POS for Our Small Business
Revisado el 1/11/2023
Overall Korona has been easy to use and as a small business their customer service has allowed for...
Overall Korona has been easy to use and as a small business their customer service has allowed for us to do most everything we want as far as a POS goes.
Puntos a favor
Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it.
Desventajas
The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff.
Alternativas consideradas
Square Point of Sale- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy to Use
Revisado el 28/8/2024
I am satisfied with This experience and I will continue using
I am satisfied with This experience and I will continue using
Puntos a favor
The Part I like about it is the tag Make our work go more smoothly
Desventajas
some reports not appearing the commodity group altogether, you need to select them one by one
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Korona Review
Revisado el 28/8/2024
Great overall POS and management system. Easy and fast to set up, simple to use, and highly...
Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. Robust reporting on all operational details is complemented by a customizable dashboard. Modular packages allow for additional functions as needed.
Puntos a favor
Inventory Management
POS Management
User Role Flexibility
Desventajas
Limited languages
limited multi currency functionality
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flac
Revisado el 25/10/2023
Its been great so far
Its been great so far
Puntos a favor
it is easy to use and inventory tracking is great
Desventajas
customer service on the weekends is tough
- Sector: Tabaco
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Korona POS review
Revisado el 3/5/2023
It has been a positive experience for the company. I love that they are always trying to improve...
It has been a positive experience for the company. I love that they are always trying to improve things as well.
Puntos a favor
The ease of use is amazing! They also have a great staff to help with problems or needs! And they are quick to respond. I can do most anything I need from the pos.
Desventajas
The initial training would have been better in person, instead of over the phone.
- Sector: Museos e instituciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A solid value for the money, with great support
Revisado el 1/4/2023
A very solid system - and reasonably priced when compared with the other options out there.
A very solid system - and reasonably priced when compared with the other options out there.
Puntos a favor
We started from scratch with KORONA POS, having never used a POS system of any kind before. The setup process was pretty seamless - and the training was relatively straightforward. What really makes this POS stand out is the tech support - the team is lightning fast, super responsive, and very patient! I've never had a problem that wasn't solved that same day - sometimes within 30 minutes.
Desventajas
It would be great to be able to customize reports - though the system comes preloaded with lots of options, I'd love to tweak the parameters or at least rename a few of them for easier use.
Alternativas consideradas
Square Point of SaleRazones para cambiar a KORONA POS
- Sector: Vino y licores
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Great wine and spirits retail POS
Revisado el 20/3/2023
overall I am new to retail and this software but so far it has been great. I cant wait to become...
overall I am new to retail and this software but so far it has been great. I cant wait to become more familiar with all of the functions available.
Puntos a favor
I like how easy it is to use and process payments.
Desventajas
I would like the customer lookup more if it came with the payment info ready to go for that customer.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Customer Support
Revisado el 21/7/2022
I recently spent two days trying to trouble shoot issues with our internet system and trying to get...
I recently spent two days trying to trouble shoot issues with our internet system and trying to get the internet side of things set up correctly. In order to prove to our internet provider it was due to internet system set up issues, the internet provider kept having me to make changes and do tests and then the system would go down, etc... Korona was very patient, immediate to respond, and effective with their responses. They hung in there with me until I could get a static IP address assigned and pushed through to our modem that would work with our credit card machine (which did not come from Korona) that is integrated with the Korona system.
Puntos a favor
The customer support is very quick to respond and effective.
Desventajas
I don't really have any cons yet. Like any system, it takes time to learn it. If I ever had try to do something specific and had troubles figuring it out on my own, I just emailed support and they were very specific with their help and instructions. They never left me floundering.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product and Value
Revisado el 12/4/2022
We need to check out customers, track finances and employees, and need to do so with a back-office...
We need to check out customers, track finances and employees, and need to do so with a back-office feature. Korona does all of this.
Puntos a favor
Ease of use and great customer support all at a reasonable price
Desventajas
At times inventory management can be a challenge but I haven't invested much time in this area
Alternativas consideradas
Lightspeed RetailRazones para cambiar a KORONA POS
Respuesta de COMBASE
Thanks for your review, Troy! We're happy it's worked out so well for your bookstore.
- Sector: Producción de alimentos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
100% recommended for bakeries
Revisado el 6/5/2022
Best customer service of all times. I worked with many POS systems as an employee and know the...
Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more.
Korona is very easy to set up and simple to use. For my store an absolute must-have.
Puntos a favor
I'm new to the baking business and was very surprised how super simple it was to set up the POS system. Great video explanation through Korona website and absolutely wonderful customer service in case of any questions!
Desventajas
Korona doesn't integrate with Moneris (yet) which makes it a little more inconvenient especially on a busy day.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
As a POS it offers great value for the money. i have used it for 4 years.
Revisado el 8/6/2018
Day to day management and business intelligence
Day to day management and business intelligence
Puntos a favor
Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.
Desventajas
Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.
Respuesta de COMBASE
Thank you for your review. We will address your concerns and suggestions with the product team.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
We've never had any major issues, and any problem we have had are usually taken care of fairly...
Revisado el 8/6/2018
Puntos a favor
The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.
Desventajas
It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.
Respuesta de COMBASE
Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.
- Sector: Vino y licores
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Waterfront W and S
Revisado el 6/5/2022
Wonderful experience
Wonderful experience
Puntos a favor
Ease of use and customer support. Customer support availability
Desventajas
Entering inventory with a scan gun that allows you to update quantity and cost
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Korona helps to streamline and track my sales and purchasing activity with ease and efficiency
Revisado el 8/6/2018
Puntos a favor
Consolidated, precise and easily accessible information. The evaluations give me a great overview while the specifics keep the details focused an accurate.
Desventajas
Does not adapt well to a Macintosh, some things seem deeply embedded and take a while to figure out where they are and how to use then.
Respuesta de COMBASE
Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
KORONA REVIEW
Revisado el 14/8/2019
The experience has been good overall. KORONA has been a vast improvement from our previous POS
The experience has been good overall. KORONA has been a vast improvement from our previous POS
Puntos a favor
The touch screen capacity and the layout
Desventajas
Some of the features take more steps to use than I think is necessary.
Respuesta de COMBASE
Thanks for taking the time to leave us a review! KORONA has a lot of features and reports and it can definitely take time to learn everything. Don't hesitate to call us with any questions - that's why we include free customer support in each subscription!
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Thank you
Revisado el 22/7/2019
Puntos a favor
Ease of use. Availability of support. Ease of customization.
Desventajas
I had to switch cars processors when switching to Korona but it ended up being a change for the better.
Respuesta de COMBASE
Awesome, thanks! We've loved having you as a customer :)
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good software and easy to larn
Revisado el 9/6/2018
Puntos a favor
easy to learn and set up. The software lest you do reports at the end of the month or quarterly. They are easy to do just need a rep to walk you thru it.
Desventajas
some support reps need better customer services others are great....reports are easy to do and you can play around with the system,,,,you may need an accountant to help you read the reports
Respuesta de COMBASE
Thank you for the feedback. We're always striving to provide the best possible support for each of our customers. Please let us know if you ever have any other issues going forward.
- Sector: Supermercados
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flexible, Scalable, and Integrated POS
Revisado el 8/10/2015
Puntos a favor
I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool.
All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor.
Desventajas
So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well.
Respuesta de COMBASE
Wow! Couldn't have said it better ourselves, Clark. Thanks for the kind words.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
KORONA Review
Revisado el 22/7/2019
Excellent
Excellent
Puntos a favor
The touch screen is easy to use and makes the whole POS process much more efficient.
Desventajas
Set up and transfer of data was very difficult but worth it in the end.
Respuesta de COMBASE
Great to hear! Thanks for the review, Eric. Glad that KORONA has made Galena a smoother operation. That's what we're here for.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Best for Wineries
Revisado el 11/5/2015
Korona is a one-stop-solution for wineries. It combines retail sales, table services and event...
Korona is a one-stop-solution for wineries. It combines retail sales, table services and event ticketing in a single POS java application and synchronizes everything to a back-end database. This allows reliability at the POS and secure remote management of customer service, sales, inventory and accounting from any internet connection. You can add powerful CRM/loyalty services, wine clubs, shipping and ecommerce. Korona integrates all the functions and services wineries need and optimal experiences customers expect in the tasting room and online.
Pros: Ease of use, access, free updates and data backup, integrated, flexible, fast, secure, affordable, able grow and scale, add new terminals, locations, CRM, loyalty, wine clubs, shipping, email marketing, inventory, accounting, labor, cashiers,
Cons: Trusted resource recommended for training, setup, payment integrations, network security and reliable pos hardware.
Respuesta de COMBASE
Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Party Store/ Customer support
Revisado el 29/4/2015
My husband and I always wanted to open up a small business, it had always been a dream of ours....
My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating through the terminal is incredibly easy, Jake walked us through how to use the terminal and software and made is so simple for these two old old folks. A lot of the times we don't know how check inventory on certain items. When this happened all we had do is call technical support and they were always there. They are very helpful and quick to respond either by email or phone. They should be sick of my husband and me by now, but they are always so kind and responsive
Respuesta de COMBASE
Thank you for the kind words, Mary. We are glad that our software is working great for your store and that it's hassle and headache free :)