Opiniones de Bird

Easy to use and fantastic customer support

Can sometimes take a while for funds to be added to account.

Easy to use SMS gateway, i'm using it for several clients. The API is simple and MessageBird is an cool company from Amsterdam

sometimes there is an delay in delivery the txt message (SMS)

It's simple to use, you can link up functionality to automate texts with zapier and you can create templates that automatically insert recipients name.

I don't get notifications when a text has arrived, I can't insert emoji's.

We likes the text messaging function the most. They have a great API which makes it easy to automate any process. Want a password reset? No problem? OTP’s? You can make it.

The documentation can be a little unclear. However, their flexible SDKs make up for it.

We like the response times of the sent sms (instant)
The use of the API is dead simple

Of the limited use of messagebird , we see no cons.

Comprehensive tool, lots of options. Excellent flow builder.

Menu on the left could be a bit more user friendly. It only shows icons, not really clear what they mean all the time.

The JAVA API is very good.
Suppoert for SMS and VoiceMessage is excellent.

The flow builder is a bit complicated to understand

Automation in sending SMS
Easy to use
Nice platform

None

- Well built api
- Cheap rates globally
- Great customer service
- Well documented help / tutorials
- analysis / statistics available

There isn't anything I don't like so far.

Does exactly what it says on the tin! Easy to use software with good support.

There is very little not to like about the software.

what i like most about this software is the messaging and the way the software is set up

software is great nothing is need to be improve at this time

Its not complicated, and it just works. I used the Ruby gem for my app, it worked very smooth. Much better and less complicated than the other sms providers.

Sometimes there's an issue with sms delivery. Sometimes they get delayed and sometimes just don't get delivered. Its rarely, but something worth looking into :)

Easy of use and pricing. We've migrated over from a different provider and the development effort was fairly low. We've had no major issues, no performance problems and support was always helpful.

As we deliver messages on a global scale with multiple fees I would love to get price for deliver on a per message basis, which we don't have yet.

WhatsApp and SMS API are so great features. We use the WhatsApp API to send order confirmations upon successful purchase from clients, and SMS API to send OTP to clients while creating an account with us or resetting password. Integrations are so simple if you follow their guides

They are too restrict when it comes to SMS so if not careful about content you send to clients, you risk the account to be suspended

I liked that they use Intercom for their live chat as they were able to quickly solve my problems. We ended up adopting Intercom ourselves after seeing how well it worked

Nothing that comes to mind. Keep up the good work.

MessageBird is ingeniously architected, from features to branding. The dashboard is beautiful and intuitive, and documentation and supported features like the flow builder are very well done and easy to use. Pricing is competitive and subscriptions are easily set up and managed between developers and multiple clients.

MessageBird is restricted by their "provider" who severely limits sms content, frequency and volume. If there is ever a technical issue, chances are they will have to reach out to their provider for details or assistance. Customer service responds to messages with about 4-24 hour delay, so most immediate concerns go unanswered the first day, although their follow-up and resolution is near perfect.

The price for the quality of product is pretty amazing. We get 99.9% of our texts instantly. We refill our credit for about $50 every 6 months. We added additional security to our network for pennies.

The customer service can often be slow. You have to rely on text-based chat since it is located in Amsterdam. The customer service reps are always very polite and informational, but the wait (especially during critical downtime) can be excruciating.

It's super simple, quick to use, mobile or desktop, love the scheduling facility

I hate the 'are you a human' check at login - I understand it's for protection from machines trying to access my account, but really seems overkill.

Implementation is straight forward using the extensive API docs and SDK's.

The sub accounts are a bit confusing sometimes, could use some UI improvements.
Works fine though.

Customer service response is quick (in working hours).
Message sending is quick and reliable.
The web pages responds quickly and balance display is real-time.
Supports Chinese characters and supposedly other languages encoded in UTF-8.
Competitive price in the Australia market.

Some of the pages are not fully localized, e.g. sub-account finance page currency is only in EUR.
Not too many user permission control (all users are administrators)
First-time recharge takes a day.
Customer service is not 24/7 (might be inconvenient to users on the Eastern hemisphere.

Easy to use. Great functionality which makes my life easier

The UX could be improved. Not always easy to go through the flow.

MessageBird nailed it: they built the perfect tool for sending SMS messages through their API, allowing us to integrate their platform into ours and automate the whole process. 10/10!

I'm sorry but can only think of great things, as everything workes as expected and also very reasonably priced.

The API is really clear and easy to implement.

When sending high volumes it would be nice to get recommendations on pricing benefits.

+ easy to use
+ good overview
+ comfortable

- bad overview, with several users
- no connection to, for example, whatsAPP, weChat and so on
- no Windows or Apple OS app

Their services are so helpfull, and help us to get close to our customers

i dont find anythig that its not good, by the way all services are good.