WhenToWork

4,5 (116)
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Planificación de personal en línea con aplicaciones móviles nativas

Calificación general

4,5 /5
(116)
Relación calidad-precio
4,5/5
Funcionalidades
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,4/5

91%
de los usuarios recomienda esta aplicación
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116 opiniones

Kieran
Kieran
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

whentowork works

Revisado el 8/2/2021

overall easy to use and integrated with the team very well -

overall easy to use and integrated with the team very well -

Puntos a favor

its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts!

Desventajas

its a bit time consuming to set up initially but this could be said about all Rota software

Amanda
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best scheduling software out there!

Revisado el 4/12/2018

I have used When to Work for about 6 years. It started just online, but now that there is an app,...

I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

Puntos a favor

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

Desventajas

There really isn't anything that I don't like about When to Work. I think it's great!

Aidan
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Simple, Basic - Has never changed with the ages

Revisado el 14/12/2020

Simple, low quality we long outgrew this

Simple, low quality we long outgrew this

Puntos a favor

Simple - Effective scheduling software - Nothing more

Desventajas

Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all

Tiffany
Tiffany
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to use, but needs a makeover

Revisado el 21/8/2018

Puntos a favor

This software makes scheduling employees very simple. I also like how you can see everyone's schedule in addition to yours.

Desventajas

The formatting feels outdated. The site works well, but it needs to improve on its look.

Nathan
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Never not know you are working again!

Revisado el 11/3/2019

Puntos a favor

I have been using WhenToWork as a lifeguard for my local recreation center. It always alerts me by email my schedule for the coming week with the dates and times. It also has a feature with names, numbers and emails of your co-workers to get in contact with them.

Desventajas

I don't like how the supervisor has to approve of shifts you pick up for other co-workers before you can actually start their shift.

Greg
Greg
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

It's an Ugly Scheduling Tool that works rather well

Revisado el 4/2/2019

Puntos a favor

It works really well! Though I did not purchase this product, it was used at my old job, so I was an "employee" in the system (as opposed to an admin). It let me email who I needed to email, trade shifts, and i rarely had any errors.

Desventajas

It looks like it barely survived the dot com boom. It's 2019, so I expect sites to be mobile friendly, easy to use, and quick. Though their iOS app was...acceptable...their online experience was just not that great. It did the job, but the software does not make it enjoyable.

Maddie
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

WhenToWork - Sales

Revisado el 21/5/2019

Overall, I did like using whentowork, it was a much better application than a lot of the other...

Overall, I did like using whentowork, it was a much better application than a lot of the other scheduling apps out there!

Puntos a favor

I liked this software because it was easy to request time off and to see your full schedule with a click of a button. It was great being able to see who else was working with you that day and even switch shifts if need be.

Desventajas

The mobile browser version is not as user friendly as it could be. The fonts could be bigger in order to see and read everything easier.

Rachel
Rachel
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 3.0 /10

Terrible for employees to use

Revisado el 15/4/2019

Puntos a favor

As an employee I did not have anything good to say about this software besides ability to link to other calendars.

Desventajas

Adding your availability or time off was extremely difficult. Had to click the save button before moving on to another day, which was not intuitive at all. This created scheduling problems for me.

Melanie
Melanie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to use for scheduling a small team!

Revisado el 4/12/2019

I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules...

I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules weekly.

Puntos a favor

WhenToWork is easy to use and quick to implement. I use this for my small team (6-10 people) intern team. The staff members didn't have any issues using the software to check schedules, trade shifts, etc.

Desventajas

My team members have set schedules weekly with very little change - I wish I was able to assign a reoccurring shift without creating a new weekly schedule.

Kym
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great Interactive Scheduling Tool

Revisado el 12/9/2018

The main benefit would be having all scheduling conversations, requests, trades, etc all in one...

The main benefit would be having all scheduling conversations, requests, trades, etc all in one location. No random text messages or phone requests. It all goes on WhentoWork and easy to keep track of.

Puntos a favor

The most appreciated feature on WhentoWork would be for the staff to request and approve their own trades. This feature makes it much easier than management trying to find coverage. We also love how easy it is to use colors for quick glances on who is working when.

Desventajas

The only con when using WhenoWork is the busyness of the main page. Many options on views and such are a bit overwhelming to navigate through - especially when we rarely use more than 5 functions.

Carlo
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

WhenToWork review

Revisado el 15/1/2023

Makes my work day that much easier with the mobility I have been able to use it on my phone where...

Makes my work day that much easier with the mobility I have been able to use it on my phone where ever I am.

Puntos a favor

The feature that works best for me is the overall schedule of this system.  The ease of scheduling over 90 Officers at my site and the ability to communicate with them. The integration of this system has always been in place at the site I run and that's been 14 years and running now.

Desventajas

There isn't anything that I would change with WTW for what I am using it for

Cameron
Calificación general
  • Sector: Fuerzas del orden público
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product for variety of employee groups

Revisado el 27/1/2022

We have been with When to Work for about 10 years. It has been very helpful with our schedule...

We have been with When to Work for about 10 years. It has been very helpful with our schedule management. While it doesn't automatically integrate with our payroll system, it has also been beneficial as we "manually" compare the data each week.

Puntos a favor

The best part of this system is how easy it is to create dynamic schedules for multiple employee groups. In our environment we have employees that often fit into two or more groups and they can be assigned as such.

Desventajas

We are a 24-hour operation with some of our employee groups. Many of our shifts transcend the normal "day end at midnight" scenario. It would be better if the system accommodated these types of things.

Neal
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Looking at your schedule has never been easier

Revisado el 27/3/2018

Easy to check my work schedule. I can even log into the phone fine. Always available never crashed....

Easy to check my work schedule. I can even log into the phone fine. Always available never crashed. Can't really complain about this product honestly.

Puntos a favor

One great thing about this product is that it shows you when you are working next. Whenever I forget my hours I just log into whentowork and check my hours. There is also an option enabled so that you can just see your own hours or everyone else's hours. Since I work part time this tool is great and I am so grateful it exists.

I also like how you can import it to your calendar if you have one anywhere else.

The calendar view is great!

Desventajas

Nothing really to complain about this software really. There are a lot of other options on this website like contact manager, request time off,...I don't use any of that functionality because of our companies protocols. Adds a bit of clutter to overall design.

Peter
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Essential to The Busy Workplace

Revisado el 28/11/2018

Puntos a favor

I must say that the ease of use of this software and the mobility that it allows one to have is incredible. To be able to create an entire schedule for the staff at the office and the ability for them to review and approve their schedules remotely from their smartphones make this scheduling software a must for any workplace environment that requires people to be on the move constantly. Staff can also request time off, check compensation time balances and also send messages to each other in order to get shifts covered.

Desventajas

The only thing that I can say that I do not like about this software of ease of use when replacing someone on a shift. It can be a little confusing so you do have to pay extra attention to making sure someone is placed in the correct category.

Usuario verificado
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for Scheduling and Communication!

Revisado el 16/4/2020

Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does...

Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.

Puntos a favor

This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.

Desventajas

Setting up and changes schedules can be tedious and can take a lot of steps.

Preston
Preston
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Use it daily

Revisado el 21/11/2018

Puntos a favor

I love the ease of access with this program. Makes building staffing schedules very quick and easy. The interface is very user friendly as well.

Desventajas

I wish there was a way to be able to see all recipients on messages. There are times that staff members will message me and I forward the message to someone else who tells me that they already received the message,

Daniel
Daniel
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Works great it if is your main schedule

Revisado el 23/10/2019

We have found that less people "call out sick" once this software was implemented.

We have found that less people "call out sick" once this software was implemented.

Puntos a favor

It is easy to post a shift for trade, take a shift, communicate with fellow employees, etc. The website and mobile app both work great.

Desventajas

This software does not integrate with our POS which is our main scheduling software. When people clock in, they need to use our main platform. Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

Robin
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Schedule Communication

Revisado el 13/4/2020

WhenToWork has streamlined the scheduling process and made it MUCH easier on the employees. Less...

WhenToWork has streamlined the scheduling process and made it MUCH easier on the employees. Less "I didn't know my schedule" issues after implementation of this product.

Puntos a favor

Ease in which the schedule can be changed and the staff notified of the changes. It eliminates all the emails back and forth.

Desventajas

The employee is supposed to have to confirm that they received the email but it doesn't enforce this.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

The Best Scheduling Tool!

Revisado el 5/2/2020

Scheduling for various programs is organized. I also appreciate the alerts that it sends to staff...

Scheduling for various programs is organized. I also appreciate the alerts that it sends to staff and myself for basic scheduling and shift trades.

Puntos a favor

You can set employee schedules, for various programs/departments, easily. It is also easy to teach staff members how to utilize the scheduling functions so that they can take over the scheduling tasks.

Desventajas

I do not have any cons yet. I appreciate the functions of When to Work and feel like it has everything that I need so far.

Daniel
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

When to Work solve a unique problem for us.

Revisado el 15/1/2018

This is a good product that helped us schedule our casual staff.

This is a good product that helped us schedule our casual staff.

Puntos a favor

Web base so it accessible from any internet connected device.
Saas solution so no maintenance of the software needed.
Very versatile and configurable to adjust to and schedule cycle.
Support is better than most.

Desventajas

Being a Saas web app it depends on the internet so if your internet is slow or down you cant use the app.
Has some limitations compared to other software.

Natalie
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Whentowork Review

Revisado el 5/3/2020

I love it! Works great for our needs. Employees can see there schedule immediately. They can...

I love it! Works great for our needs. Employees can see there schedule immediately. They can request off, trade shifts, etc all from their phone. When working with teenagers this help there be no excuse about “not knowing”. We love using it!

Puntos a favor

I love how easy it is to use for me and my employees. It’s easy for them to schedule off, trade shifts, as well as for me to see that too.

Desventajas

I wish there could be more communication between employees other than the messenger board.

brittani
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

LOVE

Revisado el 29/7/2019

Overall it can be a bit confusing but being an admin for past companies in whentowork I have...

Overall it can be a bit confusing but being an admin for past companies in whentowork I have defintely fell in love with it. I do wish that it wasn't as expensive as I cant afford it in my facility.

Puntos a favor

When to work is my favourite scheduling software. It has many options to fit all the needs

Desventajas

Sometimes it has too many things and it's hard to understand what some features do and that they even exist

Jennifer
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to use scheduling software

Revisado el 13/1/2020

Puntos a favor

The software is pretty simple and easy to use, they provide great training tools as well as resources for staff and management. I enjoy the fact that there is an app available for download and that it reflects the actual site pretty accurately

Desventajas

There are some features that could improve like the ability to filter the drag and drop scheduling further than just by job type as for a company with multiple job sites it still leaves you a long list to drag and drop through.

Kathy
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Employee Friendly

Revisado el 21/11/2018

Puntos a favor

The phone app for this program is great. It has all the tools I need to check my schedule, submit time off requests, and send messages to my managers.

Desventajas

Getting set up on the program is a bit confusing. Linking multiple accounts isn't as straightforward as I'd like.

Mia
Mia
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Scheduling

Revisado el 30/8/2019

Very easy to learn to use, and is very convenient and your schedule is at your finger tips, no more...

Very easy to learn to use, and is very convenient and your schedule is at your finger tips, no more lost or torn paper schedules! Over all I am very content

Puntos a favor

It's easy to use. I like how you can see your schedule, or a fellow employee's schedule, and that you can request trading shifts and vacay time. I also like how it tells you how many hours your shift is

Desventajas

I don't like how you can't tell how many hours a week/ month you are scheduled to work. I would also like to see a graph to show trends in hours.