Opiniones de Sender
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159 opiniones
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Gran ayuda para mis campañas de correo electrónico
Revisado el 14/1/2023
Puedo crear fácilmente campañas complejas, segmentar listas y analizar el rendimiento, todo con...
Puedo crear fácilmente campañas complejas, segmentar listas y analizar el rendimiento, todo con unos pocos clics. ¡Muy recomendable!
Puntos a favor
He estado usando Sender durante algunos meses y estoy muy impresionado con lo que tiene para ofrecer. La interfaz es fácil de usar e intuitiva, por lo que nunca tuve problemas para comenzar. Las funciones de automatización también son excelentes: me ahorran mucho tiempo al crear campañas y administrar mis contactos.
Desventajas
No le veo ninguna contra a esta herramienta
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Had features that only they offered.
Revisado el 12/10/2021
Very good, I was testing the product for my client who will be looking at Sender soon to see if...
Very good, I was testing the product for my client who will be looking at Sender soon to see if they want to use it. I think this is a good product and will recommend it to other clients considering the cost and features, it's worth it. Support was really great about chatting with me and answering all my questions. I love to test support before purchasing a product.
Puntos a favor
You can create a spreadsheet with the Date you want the email sent to each person and set a trigger to send that email to that person on that date. You can do it with other services as Birthday Reminders. I like I could do this with a date with a trigger I wanted to set up. That date could be updated as needed. With other services, you could send a birthday reminder but then you had no other date you could work with. It had great support.
Desventajas
They needed a blank email template. I had to pick a premade email template then delete everything in it.
- Sector: Bellas artes
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Sender Email Marketing Affordable Service with Good Deliverablility
Revisado el 12/7/2023
Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has...
Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has an email sending tool. But with Sender you get more bang for you buck in comparison.
Puntos a favor
It is quick to use. You can login and send an full designed email in minutes, or spend all day to tweak it, either way there are less steps to the process and it's not a large learning curve like MailChimp.
Desventajas
You have to put each paragraph in a separate text box, otherwise the subscriber may see them spaced differently in their inbox.
Alternativas consideradas
Benchmark EmailRazones para elegir Sender
MailJet seems to work better for Teams and can get complex for a Freelancer.Software anterior
MailjetRazones para cambiar a Sender
Again, more bang for the buck, and they do a better job with email delivery to the inbox if you have your own domain name.- Sector: Música
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
First Time
Revisado el 2/11/2022
The only problem that I am meeting is your talk in English.
The only problem that I am meeting is your talk in English.
Puntos a favor
The logo of the software is wonderful and will done.
Desventajas
It takes too much time to send things to your partner.
- Sector: Servicios de información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Awesome Customer service
Revisado el 3/2/2021
Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really...
Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really showed me the value of live chat help and service. Also it didn't feel like the person was just sticking to a script, they tried to understand my issue and explain.
Puntos a favor
ease of use, features and ease of setting up
Desventajas
I wish they had starter templates for their automations
Razones para elegir Sender
Delayed response in answering queries, and unresolvable itemsSoftware anterior
BrevoRazones para cambiar a Sender
Pricing and features- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love the product, the UI and the Support
Revisado el 1/7/2021
Puntos a favor
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
Desventajas
Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Razones para cambiar a Sender
Better Free Tier pricing that allows for scaled payout- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love it
Revisado el 17/8/2021
It's been a great experience
It's been a great experience
Puntos a favor
Affordable easy to use and customer service is fast and really helpful
Desventajas
There's nothing so far that I haven't liked
- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product at an affordable price
Revisado el 1/5/2022
Puntos a favor
I mainly chose Sender based on price compared to other competitors but am very happy with the features and how easy it is to use. It does everything I need and for a lot less than other companies.
Desventajas
Yet to find one as I have only recently started using it.
Razones para cambiar a Sender
Price and I only need a few services which Sender provides.- Sector: Edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great start
Revisado el 25/3/2021
Puntos a favor
Very easy to install and great customer support.
Desventajas
I hope the landing page-feature will be live soon
Alternativas consideradas
MailerLiteSoftware anterior
MailchimpRazones para cambiar a Sender
Because it's based in Europe and they offer better plans.- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very Useful For Simple User
Revisado el 29/7/2022
Puntos a favor
Simplicity. Other email automation tools have lots of unnecessary features and these are just caused confusing people mind.
Desventajas
Customer support and ''how to use'' video guides not enough.
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I'm very new to blogging.
Revisado el 15/7/2021
Today is the second day I can't.
Today is the second day I can't.
Puntos a favor
Cost vs features You have automationsss.
Desventajas
Doesn't seem to have good videos (with talking explanations).
- Sector: Organización cívica y social
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great alternative to more mainstream email marketing products
Revisado el 7/3/2022
Puntos a favor
The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
Desventajas
There are a few minor features missing that would improve our experience with the product, including:
- The ability to send test emails to a list (rather than just a single person at a time)
- The ability to add a note to send with a test email
- The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature
- An easily accessible link to the browser version of a campaign, even after the campaign is sent
- The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
- Sector: Música
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A viable alternative
Revisado el 10/9/2023
Overall it is a good alternative, for small business
Overall it is a good alternative, for small business
Puntos a favor
it's more affordable than other providers, you can send for free up to 2500 subscribers, plans are cheaper, pay as you go option
Desventajas
template builder, resend option to unopened mail unavailable for free
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Email marketing tool which delivers
Revisado el 9/4/2022
Our main objective is solved - we got reliable email marketing tool which delivers our messages to...
Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price.
Puntos a favor
Briefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend.
Desventajas
Generally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Customer Service
Revisado el 17/10/2021
9 out of 10
9 out of 10
Puntos a favor
I love the quick response of the company team and their assistance in solving inquiries and issues. Thanks to [SENSITIVE CONTENT] who help me solve my automation issue tonight, who even went the extra mile too. Thank you
Desventajas
I don't seem to have one at the moment as I currently enjoying the software and the customer service
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Good
Revisado el 13/9/2021
Puntos a favor
User friendly and good support from Sender team
Desventajas
Integration of social media accounts could be better
Alternativas consideradas
GoDaddy Website Builder- Sector: Organización cívica y social
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sender meets my requirements
Revisado el 4/4/2020
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a...
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Puntos a favor
Prompt assistance by chat, ease of use,
Desventajas
My requirements are limited, and I see nothing would improve my experience
- Sector: Educación primaria/secundaria
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for new businesses!
Revisado el 17/3/2022
I'm very satisfied and thankful.
I'm very satisfied and thankful.
Puntos a favor
Sender offers FREE use of all their features! I first tried Mailchimp and got used to making email templates and campaigns there. Sender was not far off and transitioning to it was really easy when making e-mails. I made the decision to use Sender because Mailchimp (or any other that I tried) isn't offering free automation. In Sender, that's free too and with great ease of use (much like Mailchimp). Importing contacts was not at all hard. So I really think Sender has a very competitive set of features at no cost! (For limited recipients and sent emails)
Desventajas
Sender is best used in a computer browser. So if I have to check something with my phone, I find that the UI is not yet mobile friendly. However, I work around that by modifying the browser to look like its desktop site and it's fine.
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use. I've implemented my newsletter in seconds!
Revisado el 8/11/2017
I implement my newsletter in seconds.
I implement my newsletter in seconds.
Puntos a favor
Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!
Desventajas
I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.
Respuesta de Sender.net
Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Beautiful Platform with a Great Price
Revisado el 3/6/2024
Puntos a favor
The Customer Support
Email Marketing Smooth send outs
User-friendly email builder
Desventajas
SMS marketing failures for unknown reasons
Little number of integrations possible
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Excellent beginner's tool
Revisado el 30/11/2022
Puntos a favor
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
Desventajas
It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sender is great!
Revisado el 5/9/2021
I started using sender following a number of good reviews. And they weren't wrong! so user friendly...
I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. [SENSITIVE CONTENT] have been amazing!
Puntos a favor
Everything! All automated and campaign emails
Desventajas
Nothing so far - everything I have used has been great
- Sector: Hostelería
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Product
Revisado el 30/6/2023
Excellent
Excellent
Puntos a favor
Excellent product and very user friendly
Desventajas
More analytics to under to under the opening of emails and time spent
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Cheap and high quality compared to its competitors
Revisado el 12/8/2022
Puntos a favor
My favorite email marketing app, it's cheap, reliable, and user friendly.
Desventajas
A flawless and inexpensive app that does exactly its job. I didn't have a problem, I'm happy.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Perfect Support
Revisado el 18/4/2020
easy to use
easy to use
Puntos a favor
This service is very easy to use, and they have very kindly support team.
Desventajas
sender. net have not mobile app like mailchimp, also notify in my phone.