Opiniones de WellnessLiving

WellnessLiving
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556 opiniones
- Sector: Hardware informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Living well with WellnesLiving
Revisado el 9/10/2023
Desde que se implemento ha sido de gran ayuda para la administración por lo cual si que lo...
Desde que se implemento ha sido de gran ayuda para la administración por lo cual si que lo recomiendo!
Puntos a favor
Destaco bastante el aspecto que tiene y lo sencillo que se ve por lo que lo hace muy intuitivo además de que permite hacer seguimientos precisos a los clientes que manejamos.
Desventajas
Aveces presenta fallas en las cuales el soporte al cliente no es tan bueno para lar resolución de las mismas.
Respuesta de WellnessLiving Systems
Hey Santiago,
Thank you for sharing your positive experience with WellnessLiving. We're thrilled to hear that you find our platform's appearance and user-friendliness intuitive and appealing, making client management a breeze.
I'm sorry to learn that you've encountered challenges with our support in the past. At WellnessLiving, we place a strong emphasis on delivering exceptional customer service. Our support team is committed to providing timely and effective solutions to any issues you may encounter. If you ever have more questions, require guidance, or need assistance, please feel free to reach out to our Customer Solutions Team at support@wellnessliving.com. They are always ready to assist you.
In addition to our support services, we offer a Knowledge Base and a Community Forum, where you can find valuable resources and information to help you make the most of our platform. I've included the links for each platform below.
Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/
Community Forum: https://community.wellnessliving.com/page/home/
Thank you for your recommendation, Santiago. We value your feedback and are dedicated to ensuring your experience with WellnessLiving is top-notch, every step of the way.
Warm regards,
Julia G. (Customer Advocate)
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Lo recomiendo.
Revisado el 21/7/2023
Puntos a favor
Me gusto mucho que este software es totalmente personalizable y se ajusta a la necesidad.
Desventajas
En realidad no he podido encontrar ninguna falla en este software.
Respuesta de WellnessLiving Systems
Hi Valentina!
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you've had a fantastic experience with our all-in-one platform. Our goal is to provide you with the best tools to manage your business effortlessly.
From online booking and easy-to-view reporting to our user-friendly mobile apps, every feature within our software is carefully designed to cater to your business needs. The best part is, you don't need to be a tech expert to use it! It's intuitive and requires minimal training.
Whether you're a solopreneur or a growing enterprise, our software is fully configurable to suit the unique requirements of your business. We're here to support you every step of the way!
Remember, Valentina, our Knowledge Base and Community Forum are valuable resources where you can find answers to your questions and discover how to optimize the system for your specific needs. Here are the links for your convenience:
Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/
Community Forum: https://community.wellnessliving.com/page/home/
If you ever have any questions or need assistance with anything, feel free to reach out to us via call or email. We're always here to help you make the most out of WellnessLiving. Thank you for choosing us!
Warm regards,
Kayla I. (Customer Advocate)

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I switched to WellnessLiving and am happy!
Revisado el 8/1/2025
I switched to WellnessLiving from MindBody after MindBody's service became almost non-existent, but...
I switched to WellnessLiving from MindBody after MindBody's service became almost non-existent, but at the same time it grew in price exponentially. WellnessLiving welcomed me and made the transition for my studio with thousands of clients very easy. They were with me every step of the way to ensure all my questions were answered. That was more than 2 years ago. Since then I have enjoyed their continuous support, very quick response and immediate attention to every question I had (and I had a lot of question while learning the new to me software). The software is very customer friendly and responsive, and the company continues to work hard to make it even better. They seamlessly incorporate new technologies and stay abreast of the innovations. WellnessLiving also offers educational webinars to offer new features and make our experience as easy and enjoyable as possible. I highly recommend WellnessLiving!
Puntos a favor
What I like most about WellnessLiving is that the software is very customer friendly and responsive, and the company continues to work hard to make it even better. They stay abreast of the innovations. WellnessLiving also offers educational webinars to offer new features and make our experience as easy and enjoyable as possible.
Desventajas
I don't have anything I don't like. I don't have any complaints, as any and all questions I have get answered and resolved effectively.
Alternativas consideradas
Zendesk SuiteRazones para elegir WellnessLiving
Lack of customer service and growing pricesSoftware anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Ilona! thank you so much for your fantastic review! We’re elevated to hear that your transition to WL was smooth and that our team was there for you every step of the way. It’s wonderful to know that our customer-friendly software, quick support, and educational webinars have made such a positive impact on your business.
We are always working to improve and stay ahead with new technologies, and your feedback encourages us to keep pushing forward. We’re grateful for your recommendation and are happy to be part of your business journey!
If you ever need any further assistance or have suggestions, feel free to reach out to us at support@wellnessliving.com. We’re here to help you every step of the way! Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Happy customer
Revisado el 28/1/2025
I am a very happy customer of WellnessLiving for my boutique yoga studio. The software is clear and...
I am a very happy customer of WellnessLiving for my boutique yoga studio. The software is clear and simple and the customer service is through.
Puntos a favor
I am a very happy customer of WellnessLiving for my boutique yoga studio. The software is clear and simple and the customer service is through.
Desventajas
The price increase this year was a little disappointing but I understand all prices are going up
Alternativas consideradas
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Melissa, thank you for your wonderful review! We’re so happy to hear that WellnessLiving has been a great fit for your boutique yoga studio and that you appreciate the platform’s clarity and simplicity. It’s also great to know that our customer service team has been thorough and supportive whenever you’ve needed assistance. We understand that price adjustments can be challenging, and we truly appreciate your understanding. Our goal is always to provide exceptional value by continuously enhancing the platform with new features and improvements that help your business thrive. As you may know, our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
They are scammer with hidden fee
Revisado el 19/12/2024
Horrible. They are unworthy of trust. They are scammers for small boutique studio. They use one...
Horrible. They are unworthy of trust. They are scammers for small boutique studio. They use one merchant processor that charges you with hidden fee such as annual fee, monthly PCI compliance, etc without notifying your business. When you want to cancel, they play you and waste the time so, they charge you extra money. Be aware of this. Runaway from this business and Paragon, their merchant service.
Alternativas consideradas
TeamUpRazones para elegir WellnessLiving
Growth and need more compatible booking softwareSoftware anterior
Acuity SchedulingRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Devi, we sincerely apologize for your experience. We understand how frustrating it can be for a business owner like you when not getting the correct and effective support to resolve issues. Transparency is extremely important to us, and we regret that we did not meet your expectations in this regard.
A Senior Customer Excellence Representative has already reached out to you to address your concerns and provide clarification on the fees associated with your account. We take your feedback with utmost seriousness. We value all of our customers, and we are committed to providing a positive experience, and we’ll continue to work hard to address any concerns you may have.
Please coordinate with the senior customer excellence representative and they will be addressing all your concerns. You can also reach out to our 24/7 support team at support@wellnessliving.com. We're here to support you! Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent software
Revisado el 7/1/2025
Great. Easy transition. Great support.
Great. Easy transition. Great support.
Puntos a favor
Easy of use. Customer service. Itemized details available for all services. Easy of transition from mind body
Desventajas
Not able to see other locations with if franchise in clients account.
Alternativas consideradas
MailchimpRazones para elegir WellnessLiving
Price was lower and options better for usSoftware anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Laurie! We would like to thank you for taking your time and sharing an excellent review of your experience with WellnessLiving! We’re so glad to hear that your transition to WellnessLiving was smooth and that you’ve found the software easy to use. It’s great to know that our customer service and itemized service details have been helpful for your business.
We appreciate your feedback regarding the visibility of other locations in client accounts for franchises. We understand how valuable that feature can be and will certainly pass your suggestion along to our development team for consideration in future updates.
If you ever need assistance or have any other suggestions, please don’t hesitate to reach out to us at support@wellnessliving.com. We’re here to support you every step of the way! Best regards, Benjamin K.
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A great software and awesome customer service!
Revisado el 7/2/2025
WellnessLiving has been a fantastic upgrade from Mindbody! The customer service has been exceptional...
WellnessLiving has been a fantastic upgrade from Mindbody! The customer service has been exceptional, and I'm excited to see how WellnessLiving continues to help us grow our business. The custom app has been a game-changer, allowing us to step back from day-to-day operations and focus more on expanding our business.
Puntos a favor
The software is incredibly user-friendly compared to any other we’ve used for our business. The customer service is outstanding and always provides the support we need! Thank you for an excellent product and exceptional service!
Desventajas
I cannot find anything that I do not like.
Respuesta de WellnessLiving Systems
Hi Chris, thank you for your fantastic review! We’re excited to hear that switching to WellnessLiving has been such a great upgrade for your business. Our team is dedicated to providing an intuitive platform and exceptional support, so knowing that both have made a positive impact means a lot to us.
It’s especially exciting to hear how the custom app has been a game-changer, allowing you to step back from daily operations and focus on growth. That’s exactly what we aim for—giving business owners the tools to succeed while making management easier!
We truly appreciate your kind words and your support. Such feedback from customers like you keeps us motivated to work even harder.
Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
WONDERFULLY MADE
Revisado el 7/2/2025
Love it so much. It’s truly helped our studio grow.
Love it so much. It’s truly helped our studio grow.
Puntos a favor
I have been using Wellness Living now for almost 3 years and have been LOVING it!! It’s a wonderfully made program that has more features on it than I ever dreamed. I am the CEO of Paradiso Pilates and we are thrilled to have Wellness Living be apart of our daily life.
Desventajas
Non
Respuesta de WellnessLiving Systems
Hi Emerie, thank you for such a fantastic review! We’re absolutely thrilled to hear that WellnessLiving has played a role in the growth of your studio. It’s incredible to have been part of your journey for almost three years, and we’re so happy that our platform has exceeded your expectations with its features.We love having you as part of the WL family and truly appreciate your support. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out to us at support@wellnessliving.com. We would be more than happy to help. All the best, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Customer Support
Revisado el 26/1/2025
I own Butterfly Studios Pilates in Santa Clarita, California and a friend told me about Wellness...
I own Butterfly Studios Pilates in Santa Clarita, California and a friend told me about Wellness Living so I decided to give it a try! I have been using their software now for over 3 1/2 years and I find it just keeps getting better each year!
First of all, the customer support is outstanding! They are so very patient and will walk you through everything you need to know. I aways find that I end up learning something new from them about something even non-related to the software that's helpful with running my business!
I definitely recommend using this software or if you're considering changing to a different software company, Wellness Living will not disappoint!
Puntos a favor
Customer Support Team. Very helpful and willing to help out with any situation.
Desventajas
Sometimes it may take a day to receive a call back.
Respuesta de WellnessLiving Systems
Hi Sandra, thank you so much for your kind review! We’re thrilled to hear that the workshops have been valuable in helping you discover new ways to grow your business, that’s exactly what we strive for! We also appreciate your patience when it comes to the rare occasion of a delayed response from customer support. We’re continuously working to improve and make sure your experience is as seamless as possible. It’s wonderful to know that WL is supporting you with class, instructor, and website management, those are such important aspects for a smooth-running studio. We are here because of customer like you who have trusted us and our software for your business. We will ensure we always reach your expectations with pride. Best regards, Benjamin K.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wellness Living Review
Revisado el 31/1/2025
My overall experience with Wellness Living has been so great!
My overall experience with Wellness Living has been so great!
Puntos a favor
Wellness Living has been an amazing tool for my business! The staff answers all my calls and is so patient as they help me solve any of questions. I couldn't run my studio without them!
Desventajas
My clients can't see how many classes they have taken. I have a client analysis, but I wish they could view it on their own!
Respuesta de WellnessLiving Systems
Hi Abby, thank you so much for your kind words and for sharing your experience with WellnessLiving! We’re glad to hear that our platform has been a valuable tool for your business and that our support team has been able to assist you whenever needed. Helping studios like yours thrive is what we’re all about! We also appreciate your feedback regarding client access to their class history. Your insights are invaluable, and we understand how beneficial this feature would be. We’ll be sure to pass this along to our team for consideration as we continue to improve our platform. If there’s anything else we can do to support you, please don’t hesitate to reach out to us at support@wellnessliving.com. We’re grateful to have you as part of the WL community! Best Regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wellness Living
Revisado el 5/2/2025
Puntos a favor
I absolutely love WellnessLiving! Their support team is always helpful and responds quickly to any questions I have. I also host my website with them, and I love how seamlessly the app and website work together. It makes managing my studio so much easier!
Desventajas
Currently my application and website with Wellness Living is great.
Respuesta de WellnessLiving Systems
Hi Mary, thank you so much for taking your time and a wonderful review! We’re excited to hear that you love WellnessLiving and that our support team has been helpful and responsive. It’s also wonderful to know that hosting your website with us has made managing your studio easier, seamless integration is exactly what we aim for!
We truly appreciate you being part of the WL family, and we’re here whenever you need us. If you require any assistance or have any questions, don't hesitate to reach out to us at support@wellnessliving.com. Wishing you continued success with your studio! Best Regards, Benjamin K.
- Sector: Administración educativa
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Everything and MORE!
Revisado el 6/3/2025
Overall it has been night and day from our previous software. It's easy, very user friendly and...
Overall it has been night and day from our previous software. It's easy, very user friendly and does everything we need it to do and more.
Puntos a favor
We like how easy and intuitive it is to use.
Desventajas
We don't love that you have to email them to remove someone from your database. We also wish there were an option to have a waitlist without putting in credit card info. Although we are a free gym and there would be no charge, we do not wish to accept credit card info for liability and privacy concerns.
Respuesta de WellnessLiving Systems
Hi Danielle, thank you for your amazing review! We’re thrilled to hear that WellnessLiving has been a complete game-changer for your business and that you find it intuitive and easy to use. Our goal is to provide a seamless experience that not only meets but exceeds your expectations, so knowing that our platform does everything you need and more is fantastic to hear!
We appreciate your feedback regarding database removal and the waitlist process. We understand that for businesses like yours, having full control over your client records and offering a waitlist without requiring credit card information would be beneficial. While these processes are designed with security and system integrity in mind, we value your insights and will pass them along to our development team for future improvements.
Thanks again for your support and thoughtful feedback. We appreciate you taking your time and sharing your feedback.
Best regards, Benjamin K.
- Sector: Medicina alternativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
If you have a service based business, you NEED this software!
Revisado el 23/12/2024
I've been using Wellness Living since 2020 for my Massage and Yoga business and I cannot say enough...
I've been using Wellness Living since 2020 for my Massage and Yoga business and I cannot say enough good things about it! First, the software itself is capable of managing every aspect of the business from booking to inventory to payroll to retail sales and Gift Certificates. I get shocked looks when I tell folks in my small town that we have an app they can use and then they can not live without it!
On top of that, the support team is extremely responsive. If there is a problem or a feature you'd like to see, there is a whole community of businesses and tech support to reach out to, ask questions and, if needed, get help from (and yes, they will hold your hand through whatever issue you need resolved, if need be). Whenever there is an update, they send out videos and virtual workshops to help familiarize you with changes as well as tips on optimizing your experience!
They are constantly trying to add features suggested by the users and make things run smoothly so that you only need to worry about doing what you love to do: run your business.
I have already recommended WL to several other similar businesses and will continue to do so.
Thanks for a KickA$$ product that makes my life simpler!
Puntos a favor
I love that they are constantly trying to improve the end user experience and make things run smoother.
Desventajas
There was a bit of a learning curve to get set up and started, but they "held my hand" through the rough stuff and got me off to a great start. I've been running smoothly ever since.
Razones para elegir WellnessLiving
Needed more functionality as a stand alone business than I did as an Independent Contractor. I also expanded my services from single person services to group services and classes.Software anterior
MassageBookRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Toni, thank you for sharing such an amazing review! We’re thrilled that WL has been an integral part of your business since 2020. It’s wonderful to hear how the platform streamlines every aspect of your operations, from bookings to payroll and that your clients love the branded app! Knowing it’s become indispensable to them truly makes our day.
We’re so glad our responsive support team could guide you through the learning curve and ensure a smooth start. Your acknowledgment of our continuous improvements and community-driven updates is deeply appreciated—we’re always striving to make things even better for our customers.
Your recommendation means the world to us. If you ever need further assistance or have suggestions, feel free to reach out at support@wellnessliving.com. We’re honored to support your business and look forward to being part of your success for years to come! Best Regards, Benjamin K.

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great decision to partner with Wellness Living!
Revisado el 3/1/2025
After a thorough assessment of platforms for managing our studio services, staff and a broad-based...
After a thorough assessment of platforms for managing our studio services, staff and a broad-based set of CRM-related functionality, we landed on Wellness Living and made the switch in 2021. Wellness Living continues to invest in their platform, largely based on business feedback, and has expanded their functionality along with streamlining key processes to make day-to-day studio management simple. We push the boundaries with regards to integration and the use of the platform. When we run into problems, the support is generally solid. Happy with our decision!
Puntos a favor
Breadth of capabilities relative to our needs
Desventajas
timeliness of support follow up from time to time
Alternativas consideradas
VagaroRazones para elegir WellnessLiving
cost and simplicity of wellness living relative to MBSoftware anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Ron, thank you for taking the time to share your experience and for your 5-star review! We’re delighted to hear that WellnessLiving has been a valuable partner for your studio since 2021. It’s great to know the platform’s wide range of features has met your needs and helped simplify your studio’s day-to-day management.
We’re especially glad you’ve noticed our commitment to improving the platform based on user feedback—it’s something we take pride in! Your mention of leveraging integrations and pushing the platform’s boundaries is inspiring, and we’re here to support you every step of the way.
We do recognize that timely support is important, and we’re always working to enhance our responsiveness. Thank you for your patience and for sharing this constructive feedback—it helps us grow.
Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wellness Living for the Win!
Revisado el 22/1/2025
Wellness Living includes features like book-a-spot, class wait-list, and so many helpful features...
Wellness Living includes features like book-a-spot, class wait-list, and so many helpful features we needed but were going to have to pay extra to have with other software. We actually tried another software and quickly realized, how Wellness Living is the best out there and offered at an affordable price. Also, any time we’ve needed help, we always enjoy interacting with their customer service.
Puntos a favor
All the features included is the best part!
Desventajas
There is a lot to navigate, but the customer service team is super helpful.
Alternativas consideradas
MindbodyRazones para elegir WellnessLiving
The other product didn’t have the capabilities we needed.Software anterior
VagaroRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Elizabeth, thank you for your fantastic review! We’re thrilled to hear that WellnessLiving has been such a great fit for your needs and that you’re enjoying all the built-in features like book-a-spot and class wait-lists. It’s amazing to know that our platform has saved you from additional costs while providing the functionality you needed.
We appreciate your feedback about navigating the platform. With its robust capabilities, we know there’s a lot to explore, but we’re so glad our customer service team has been helpful along the way. We’re always here to ensure you have a smooth experience and get the most out of the software.
Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Service
Revisado el 25/10/2024
Since using Wellness Living, I am pleased with the customer support and the way the support staff...
Since using Wellness Living, I am pleased with the customer support and the way the support staff listens to clients for software changes.
Puntos a favor
The customer service is fantastic. The staff listens and assists with all questions and concerns.
Desventajas
Occasionally it is difficult to speak directly to support staff.
Respuesta de WellnessLiving Systems
Hey Dana!
Thank you for the fantastic feedback! We’re thrilled that you’re enjoying WellnessLiving and that our customer service has met your expectations. Making the switch from Mindbody can be a big transition, so we’re glad to provide you with a reliable, easy-to-use, all-in-one platform that’s designed to simplify your operations.
We know how important it is to have support when you need it, and unlike other platforms, we’re committed to being here 24/7. Whether it’s by phone, email, or through our AI assistant, Isaac, help is always within reach. Your feedback about reaching support staff is valuable to us, and we’re here to ensure you get the assistance you need every time.
Thank you for choosing WellnessLiving—we’re excited to support your journey every step of the way!
All the best,
Anthony S. (Customer Advocate)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best Fitness Studio operations software on the market
Revisado el 27/10/2024
Wellness Living has revolutionized the way I manage my wellness business. The user-friendly...
Wellness Living has revolutionized the way I manage my wellness business. The user-friendly interface and comprehensive features have streamlined my operations, allowing me to focus on what truly matters: providing exceptional client experiences. The robust reporting tools have empowered me to make data-driven decisions and optimize my business strategy. Additionally, the dedicated support team is always available to assist with any questions or technical issues.
If you're seeking a reliable and versatile software solution to elevate your wellness business, Wellness Living is a top contender. Its seamless integration of essential features and commitment to exceptional customer service make it an invaluable asset for any mindful entrepreneur.
Puntos a favor
I recently had the pleasure of working with [sensitive content hidden] from WellnessLiving, and I was truly impressed by his dedication and expertise. [sensitive content hidden] went above and beyond to ensure that my business was set up correctly and running smoothly on the WellnessLiving platform.
He was patient, understanding, and always willing to take the time to explain things clearly. [sensitive content hidden]'s knowledge of the system is exceptional, and he was able to provide valuable insights and recommendations to help me optimize my business processes.
Thanks to [sensitive content hidden]'s efforts, I am now able to manage my business more efficiently and effectively. I am confident that I made the right decision in choosing WellnessLiving, and I am grateful for the outstanding support I received from [sensitive content hidden].
I highly recommend [sensitive content hidden] to anyone who is looking for a knowledgeable and helpful WellnessLiving representative. He is a true asset to the company.
Desventajas
I haven't encountered any significant drawbacks during my experience. Everything has been smooth sailing
Respuesta de WellnessLiving Systems
Hi Tina,
Thank you for sharing your experience! We couldn’t agree more – WellnessLiving is designed to be the best fitness studio operations software on the market, and we’re thrilled it’s making a difference for you.
We’re delighted that our Customer Excellence Lead ensured a smooth transition, providing valuable insights to optimize your business processes. Remember, our support team is here 24/7 by phone, email, and through our AI assistant, Isaac, so help is always close by.
We’re glad to hear WellnessLiving has been a step up from your previous software, offering the reliable functionality you need to run your business smoothly. Our commitment to seamless integration and powerful features means fewer disruptions and more efficient business management.
Thank you for choosing us, and we’re excited to support your continued success!
All the best,
Anthony S. (Customer Advocate)
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wellness Living allows me to spend more time with my staff and students.
Revisado el 29/10/2024
I've used Wellness Living for my swim school since 2016 and recommend it to every business similar...
I've used Wellness Living for my swim school since 2016 and recommend it to every business similar to mine that I come across. My must haves to switch from the other wellness type platform were 1. Customer Service, 2. the ability to have family profiles 3. all inclusive functions such as email, mobile app, financial reports, POS and scheduling. Wellness Living does it all and helped me automate many parts of my business so I can spend more time with my staff and students all while providing quality customer service.
Puntos a favor
1. Customer Service, 2. the ability to have family profiles 3. all inclusive functions such as email, mobile app, financial reports, POS and scheduling.
Desventajas
No ability to schedule staff meetings/trainings within the schedule. Hopefully it is coming in a future release.
Alternativas consideradas
Jackrabbit SwimRazones para elegir WellnessLiving
Mindbody was not as user friendly and they didn't offer family profiles.Software anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hi Kelly,
Thank you for your fantastic review! We’re thrilled that WellnessLiving has supported your swim school since 2016, providing the customer service, family profiles, and all-in-one features—like email, mobile app, POS, and scheduling—that make managing your business easier.
We’re glad WellnessLiving met your needs for an affordable, user-friendly platform after switching from Mindbody. Unlike other systems, we’re dedicated to delivering a seamless solution that saves you time to connect with your staff and students.
Thank you for recommending us, and we appreciate your suggestion on staff scheduling. We’ll share it with our team as we continue to improve! Remember to check out our Community Forum to view our product roadmap, recommend new features, and influence future updates. Access it here: https://community.wellnessliving.com/page/home/
Thanks,
Anthony S. (Customer Advocate)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
[sensitive content hidden] YOU ROCK!
Revisado el 29/10/2024
I had a few questions and concerns about the pricing with wellness living and the rates and such...
I had a few questions and concerns about the pricing with wellness living and the rates and such with the credit card companies. [sensitive content hidden] Took the time to break everything down explain to me everything, and then pushed hard to get some rates down as I had been a client with them for over two years! I am so grateful for his hard work and all of his follow ups!!
Puntos a favor
This review is about a particular experience I had as a customer of Wellness Living!
[sensitive content hidden] from Wellness went above and beyond for me through some customer support help!! He got so much done for me and would always provide follow up emails to ensure I knew what was going on!
Desventajas
No cons other than like many things the costs and fees especially with the credit card company. However [sensitive content hidden] helped me SO much with this!
Respuesta de WellnessLiving Systems
Hey Tanya!
Thank you for the incredible review! We’re so glad to hear that our Customer Excellence Lead Shridev went above and beyond to provide you with the support and clarity you needed. We know pricing and credit card fees can be a big consideration, and we’re thrilled we could help make things more manageable for you.
Unlike Mindbody, WellnessLiving is all about offering a client-focused, affordable solution with 24/7 support and the tools to help your business run smoothly.
We’re grateful for your loyalty over the past two years, and remember, we’re always here support you and your business every step of the way!
All the best,
Anthony S. (Customer Advocate)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Support Team is Helpful
Revisado el 21/11/2024
Recently I had a call with [sensitive content hidden] to discuss the marketing tools that are...
Recently I had a call with [sensitive content hidden] to discuss the marketing tools that are included in my membership. She helped me fine tune things I was already doing and gave me great suggestions to make more use out of the automated emails and even use my website to drive more traffic to my studio. It was very helpful and worth my time. Thank you for your time [sensitive content hidden]!
Puntos a favor
It is a large program with a lot of features. It has everything I need for my business today and for when I grow.
Desventajas
Sometimes it is too much program and can be confusing to navigate. The support team is helpful though. You don't have to navigate it alone.
Alternativas consideradas
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hey Angelina!
Thank you for your 5-star review! We’re thrilled to hear that WellnessLiving has everything you need to grow your business. It’s great that our marketing tools, like automated emails and website features, are helping drive traffic to your studio and maximize your efforts.
We understand navigating a robust platform can feel overwhelming, which is why our 24/7 support team is always here to help. We’re so glad your call with our team provided valuable insights and fine-tuned your strategies.
Switching from Mindbody, we’re happy you found WellnessLiving to be a more affordable, reliable solution. Thank you for trusting us—we’re here to support your success!
All the best,
Anthony S.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Top notch customer service!
Revisado el 1/8/2024
Wonderful! They really listen and care about their clients.
Wonderful! They really listen and care about their clients.
Puntos a favor
Customer service is top notch! They are not only responsive but very caring and friendly. They really listen and provide excellent support.
Desventajas
Reports are clear but sometimes unsure of the accuracy after refunds are applied or billed to client accounts.
Alternativas consideradas
SquarespaceRazones para elegir WellnessLiving
Easier to use, MUCH BETTER CUSTOMER SERVICE, more affordableSoftware anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Hey Chanda,
Thank you for your wonderful review! We’re delighted to hear that our top-notch customer service has made such a positive impression on you. Our team is committed to being responsive, caring, and friendly, and we will definitely pass on your feedback to our Customer Excellence Team.
We’re thrilled that you found WellnessLiving easier to use and affordable. Our goal is to provide an all-in-one solution that saves you time, streamlines operations, and constantly improves your experience. Your decision to switch to us highlights our commitment to delivering superior features and unparalleled customer support.
Regarding your comment on report accuracy after refunds or billing adjustments, someone from our team will reach out to you to offer support, or you can reach us at support@wellnessliving.com.
Thank you again for your feedback and for choosing WellnessLiving. We look forward to continuing to support your business!
Best regards,
Anthony S.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
These Hands Massage review
Revisado el 27/11/2024
Has been positive and I highly recommend it to the chaotic business owner
Has been positive and I highly recommend it to the chaotic business owner
Puntos a favor
I love how organized it helped me to become. with the scheduling along with the phone app. and all the back office tracking.
Desventajas
I don't have a complaint about wellness living
Respuesta de WellnessLiving Systems
Hey Jenifer!
Thank you for your 5-star review! We’re thrilled to hear how WellnessLiving has brought organization to your business with scheduling, the Achieve Client App, and back-office tracking. Our all-in-one solution is designed to simplify operations and help businesses like yours thrive.
It’s great to know we stood out as the best fit for your needs. With affordable, reliable tools and 24/7 support, we aim to make managing your business stress-free.
Thank you for recommending us to other busy professionals! We’re here to support you every step of the way.
Best regards,
Anthony S.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great robust software. Great support.
Revisado el 30/4/2024
Puntos a favor
Great overall functionalilty
Robust features
Responsive to their customers
Constant software improvement
Great education
Very reasonable credit card processing fees
Easy financial tracking
Desventajas
Calendar sometimes loads slowly when booking
Some features aren't intuitive
Respuesta de WellnessLiving Systems
Hi Gaelan,
Thank you for your wonderful feedback! We're thrilled you appreciate WellnessLiving's robust features and responsive support. Compared to solutions like Acuity Scheduling, we're proud to offer more comprehensive, user-friendly features tailored for growth.
We’ve negotiated with many credit card processors to ensure our customers get the best rates in the industry, that's what true partnerships are all about. Also, I checked with the product team about the calendar loading times, and you'll be happy to know our team has optimized this to enhance your scheduling experience even further, and it will be released in the next update in June! For any other assistance, as you know, just email us at support@wellnessliving.com or just call us!
Thank you for choosing WellnessLiving! We're excited to continue to grow with your business and are here to support you every step of the way.
Warm regards,
Anthony S. (Customer Advocate)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
User friendliness and customer support
Revisado el 7/1/2025
Very good, it does what I need and is simple enough that I don't need to spend more time than...
Very good, it does what I need and is simple enough that I don't need to spend more time than necessary.
Puntos a favor
User friendliness and customer support are top notch.
Desventajas
Cost for features I use. I would like a Wellness Living light version.
Respuesta de WellnessLiving Systems
Hi Andre, thank you for your kind words and taking time to share your experience! We’re delighted to hear that WellnessLiving has been able to meet your needs with its user-friendly interface and that our customer support has been top-notch for you.
We also appreciate your feedback about the cost for the features you use. We understand that everyone’s needs are different, and we’re always looking for ways to improve our offerings. We’ll be sure to pass along your suggestion about a "light version" of WL to our team for future consideration.
If you ever have more feedback or need further assistance, please don’t hesitate to reach out to us at support@wellnessliving.com. We’re here to help! Best regards, Benjamin K.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Software for Wellness Services
Revisado el 9/4/2024
Since we choose WellnessLiving the team was very helpful to make things smooth, we made a migration...
Since we choose WellnessLiving the team was very helpful to make things smooth, we made a migration from a previous software very smooth and we never had any issues whit the platform. It's been always very stable and I see day by day they keep improving the software, that make us feel comfortable that we can keep working with WellnessLiving.
Puntos a favor
WellnessLiving is great because it's easy to use and has everything you need to run your wellness business smoothly, appointments, sales, clients, rewards, marketing, etc. They keep updating it to make sure it stays useful and relevant for you to help business to grow.
Desventajas
I would like it to have greater flexibility to create more promotions and different combinations, including product sales.
Razones para elegir WellnessLiving
Expensive and the mobile functionalities never worked properly.Software anterior
MindbodyRazones para cambiar a WellnessLiving
Respuesta de WellnessLiving Systems
Dear Karla,
Thank you so much for your glowing review! We're thrilled to hear that WellnessLiving has been such a positive addition to your wellness business. Your satisfaction is our top priority, and we're delighted that our platform has made running your business smoother and more efficient.
We understand the importance of flexibility when it comes to promotions and product sales, and we're continually working to enhance our offerings to meet your needs better. Your feedback is invaluable in this process, and we'll certainly take your suggestions into consideration for future updates.
It's fantastic to hear that our team was able to make your transition from your previous software seamless. Providing exceptional customer service and a stable platform are fundamental to us.
If you ever need assistance or have any questions, please don't hesitate to reach out to us at support@wellnessliving.com or give us a call. We're here to help.
Warm regards,
Anthony Spagnuolo