Kangarootime

4,4 (92)
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Destacado software de gestión todo en uno para establecimientos de cuidado infantil

Calificación general

4,4 /5
(92)
Relación calidad-precio
4,5/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,8/5

88%
de los usuarios recomienda esta aplicación
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92 opiniones

Shira
Shira
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome Software!

Revisado el 16/9/2020

Kangarootime has made the operations of my childcare center and preschool so much easier. I highly...

Kangarootime has made the operations of my childcare center and preschool so much easier. I highly recommend Kangarootime

Puntos a favor

Most helpful: integration with the Kisi system for secure keyless entry, easy to use tuition collection via the parent app, ability to send photos and updates of children to parents throughout the day, ability to communicate with families and staff, easy to use parent app giving parents access to all features in one place, customer service is extraordinary, continuous improvements to the product are excellent, training for implementation made adoption of the software very easy, support for centers and engagement of the team with centers is exemplary

Desventajas

A bit more expensive than other options but entirely worth it! Honestly, the difference in cost may have been made up by not having to purchase other tools for some of the functions Kangarootime offers

Respuesta de Kangarootime

Hi Shira - Thank you so much for taking the time to write a review for Kangarootime! We're so happy to hear that our software is helping your center. We have taken your pricing feedback and shared it with our team. If you have any additional feedback in the future, do not hesitate to reach out!

Hannah
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

KT MLCC-Recent Implementation

Revisado el 15/2/2024

Puntos a favor

-Customer Service: [sensitive content hidden] was and is excellent. He has helped our company (6 childcare sites) set up Kangarootime and get everything started at each location. He is always available and has been beyond patient with us learning the new technology so we can meet our families needs. [sensitive content hidden] goes above and beyond!

Desventajas

-Ease of use at times for teachers in POC
-Technology disruptions within the app--cannot provide accurate info to needed personnel due to this
-Messaging feature-crashes and lose message

Respuesta de Kangarootime

Hi Hannah,
Thanks so much for taking the time to write us a review! We loved connecting with your team at Bounce and are so glad you've had a positive experience with our software. We will pass your feedback on to our team and continue working on improving our product. If you have any additional feedback, don't hesitate to reach out. Thank you again! - The KT Team

Shelby
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 24/2/2024

Puntos a favor

That it is very user friendly. Customer service is outstanding when needing help.

Desventajas

Not being able to have an app for admin and not being able to get message notifications.

Respuesta de Kangarootime

Hi Shelby,
Thank you for taking the time to write us a review! We're so glad that you've had a good experience with our software. We're always looking to improve our platform so if you have any additional feedback, don't hesitate to reach out!
Thanks again,
The KT Team

Jill
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Helpful Tool

Revisado el 8/4/2022

Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool...

Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool program. It covers billing & payments for our families, tracks employee time worked and allows for daily communication with our families. Overall, we are pleased with KT and the service they offer.

Puntos a favor

This is the first software program that our center has used. The billing and auto pay is wonderful! There are a lot of options so that we can personalize the billing. I never have any past due accounts with online & auto pay. This is also a good tool to share daily information and pictures with the parents. One of the things I like most about Kangarootime is the people. Customer service is very responsive and helpful in finding answers to questions and problems. They also listen to the needs of the customer and add needed features into the software.

Desventajas

My older teachers have struggled to learn to use the program. The user interface isn't as intuitive as it could be.

Respuesta de Kangarootime

Hi Jill, thank you so much for taking the time to write a review! We're so glad to hear our billing and parent communication features have helped your center. We're also glad to hear our customer service team has been helpful as that is most important to us! If you have any feedback in the future, please don't hesitate to reach out.

Samantha
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

3+ years with this software

Revisado el 31/1/2022

KangarooTime has everything we need for our business. From the parent experience to the staff...

KangarooTime has everything we need for our business. From the parent experience to the staff experience - we have minimal issues.

Puntos a favor

As a childcare director - it was very important to me to have a program that the parents feel included. KangarooTime helps us communicate effectively with our parents, and organize our tuition and paperwork. We love the checking in and out feature.

Desventajas

There needs to be an admin / staff app instead of fully web-based. The interface of the daily reports (circles in circles) is not user-friendly. Billing is too complicated.

Alternativas consideradas

brightwheel

Razones para elegir Kangarootime

We wanted a billing aspect.

Razones para cambiar a Kangarootime

The check in and out feature on KT was more user-friendly and what we needed.

Respuesta de Kangarootime

Hi Samantha, thank you so much for your review! We're so glad to hear that our parent engagement features have helped improve communication at your center. We're looking forward to updating our interface and improving features in our new platform. Stay tuned! If you have any further feedback, please reach out. Thanks again!

Laura
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Kangarootime

Revisado el 16/12/2019

Using Kangarootime over the past several years has streamlined collecting tuition in a timely...

Using Kangarootime over the past several years has streamlined collecting tuition in a timely manner. From lackluster payments that run several months behind all the way up to the end of school in June, we now (in December) are completely collected for our 2019-20 tuition.

Puntos a favor

Kangarootime maintains records - from financial to children/family files & attendance in one streamlined package. Because it is maintained in the Cloud, it is much more secure than paper documents in a physical location; however documents scanned & uploaded can be easily retrieved & printed by both school administration & parents.

Kangarootime is not a finished product. It continues to grow & change to accommodate users' needs.

Desventajas

Because Kangarootime was initially created for Daycare facilities, the billing structure is a bit different that the way our 10 month nursery school program bills. We have, however, managed a work around & the Support Staff are FANTASTIC!

Respuesta de Kangarootime

Hi Laura - Thank you so much for writing a review for Kangarootime. We are thrilled to hear that we've helped your streamline your school's tuition collection and also helped maintain your records. We are also very happy to hear our customer service team has been helpful! If you have any feedback to share in the future, do not hesitate to reach out to us.

Kristin
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Change is hard but well worth it!

Revisado el 16/12/2019

One of the best aspects of this company is its customer service. If you call you are not on hold...

One of the best aspects of this company is its customer service. If you call you are not on hold forever and you speak to a live person. emails are answered within 48 hours and during the set up process the staff was available at any time to help trouble shoot. We do have a weird payment schedule and the staff continues to work with us on tweaking things to get the right. Our parents love the daily reporting which we did on paper prior and the automatic and electronic billing. Overall A+ from me!

Puntos a favor

This is very user friendly and combines what we were using 2 or 3 softwares to do into one package. Our goal was to have better and more consistent communication with our customer base and this does it and more!

Desventajas

Dislikes would be not being about to put all the children to sleep at once in the rooming module, which I have reported to the company and this is coming as a change in the future.

Alternativas consideradas

Lillio

Razones para elegir Kangarootime

Was looking for something more user friendly on the admin and parent side. Also needed support from the company as technology is not always my friend.

Razones para cambiar a Kangarootime

There was another childcare center in my general area that had switched from ProCare and was able to help me get over my fears of change and was willing to answer questions and show me how it was working for her company. Also the sales staff was much more down to earth and friendly instead of just pushing their product down my throat like to other company we were considering.

Respuesta de Kangarootime

Hi Kristin - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear we have helped to improve communication with your customers! We also are glad to hear that our customer service team has been helpful to you. If you have any feedback you would like to share in the future, do not hesitate to reach out.

Dellisha
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Good foundation with work to be done

Revisado el 11/12/2019

Puntos a favor

I like the ability to see the amount of children in the building and the amount of children enrolled.
As well as the ability to take pictures.

Desventajas

I don't like how outdated this software seems.
I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment.
I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake.
I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes.
I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it.
If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.

Respuesta de Kangarootime

Hi Dellisha - Thank you so much for taking the time to write a review about Kangarootime. We appreciate the candid feedback about our software and have shared it with our product team. We're always open to feedback and incorporate it into our design process. I'm excited to share that a lot of your recommendations will be included in our update that will be released next year. If you have any further feedback you would like to share, please do not hesitate to reach out.

Jeremy
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great partnership

Revisado el 20/12/2022

Puntos a favor

Customer service is top notch. We have enjoyed working with the KT team and look forward to our continued partnership. The platform is simple to use for the end user. The apps work great and the reporting is better than any we have seen.

Desventajas

There have been some hiccups as we work on making the system work for us. However, KT's customer support has worked with us nonstop on addressing any concerns we have.

Alternativas consideradas

Jumbula

Razones para elegir Kangarootime

Better data reports and overall features.

Razones para cambiar a Kangarootime

Jumbula refused to work with us. They were to slow to answer questions and said they wouldn't make any adjustments we needed to use the platform.

Respuesta de Kangarootime

Hi Jeremy, thank you so much for taking the time to write us a review! We appreciate AlphaBEST's partnership and support. With your help and feedback, we're able to make a beautiful product for centers. As always, don't hesitate to reach out if you need anything. Our team is here to help! Thanks again! - The Kangarootime Team

Rebecca
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Kangarootime

Revisado el 18/12/2019

This is a great product that has helped make communication with the parents much easier through the...

This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site.

Puntos a favor

This software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site.

Desventajas

While in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps.

Respuesta de Kangarootime

Hi Rebecca - Thank you so much for taking the time to write a review about Kangarootime. We're so happy to hear that we've helped your center with collecting payments and communication with your parents. We shared your feedback about the rooming with our product team. If you have any additional feedback to share in the future, do not hesitate to reach out!

Erin
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

KT TIME ROCKS!

Revisado el 14/2/2024

I have had a good experience with it, and anytime I need help, you are always there.

I have had a good experience with it, and anytime I need help, you are always there.

Puntos a favor

I like the ease, and the communication that we can provide to our families.

Desventajas

The only thing that I dislike is when you change and invoice, and its stops the auto payments from going through.

Respuesta de Kangarootime

Hi Erin, Thank you so much for writing us a review! We appreciate your feedback and are so glad to hear you've had a good experience with our software. If you have any additional feedback, don't hesitate to reach out. Thank you again!

Ginger
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Billing dream come true!

Revisado el 31/1/2022

Customer service is prompt and helpful. Responses are personal and not automatic. It makes us feel...

Customer service is prompt and helpful. Responses are personal and not automatic. It makes us feel like real people are looking out for us.

Puntos a favor

We chose Kangarootime because it was a small company with a big heart. It has completed changed the way we bill and receive payments. It is the main reason we have the software.

Desventajas

We are disappointed in the messaging platform. We are used to constant contact and miss the ability to make beautiful emails. Only one attachment per email is frustrating.

Alternativas consideradas

Procare Solutions

Razones para cambiar a Kangarootime

Price and customer care.

Respuesta de Kangarootime

Hi Ginger, thank you so much for taking the time to write us a review! We're glad to hear that our billing platform was able to help make things easier at your center. We appreciate your feedback on our messaging platform and will take it into account as we continue to make improvements. Thank you again for your review. If you have any other feedback, don't hesitate to reach out!

Jessica
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Kangarootime is great!!

Revisado el 28/1/2022

It has been great!

It has been great!

Puntos a favor

I like how easy it is to communicate with the parents! The parents love it too. Also billing is easy and understandable for the most part! Customer Service is also AMAZING!!! They have helped so much and made it a very easy experience!

Desventajas

I feel there are a few things with Billing that I wish were a little more user friendly!

Respuesta de Kangarootime

Hi Jessica, we appreciate you taking the time to write us a review! We're so glad to hear about your positive experience with our parent communication and billing features as well as ur support team! If you have any other feedback in the future, feel free to reach out to us!

jarod
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Checks many of the boxes we hoped for

Revisado el 23/12/2019

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I...

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program

Puntos a favor

One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics

Desventajas

Billing is not intuitive and difficult to learn. It does not integrate easily with our accounting software (quickbooks). Check in/out module can be difficult to use on a tablet due to small size of icons (recommend using the largest tablet you can afford, otherwise icons are tiny). Software does not allow admin to restrict staff to a certain IP address, meaning staff are clocking in/out from anywhere (potential for abuse if staff are clocking in from the parking lot, etc.)

Respuesta de Kangarootime

Hi Jarod - Thank you so much for taking the time to review Kangarootime. We appreciate your candid feedback about our software and have shared it with our product team. We have some exciting updates this year that will address some of the challenges you're facing with the software. If you have any additional feedback in the future, do not hesitate to reach out.

Samantha
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

KAngarootime

Revisado el 2/2/2022

Puntos a favor

It makes everyday documenting faster, easier, and very helpful to the parents.
Makes teachers lives easier, and less paperwork!

Desventajas

It crashes A LOT.
Has great features but not all of them work.
Immunization inputs- too long, too tedious, and too much back and fourth.

Respuesta de Kangarootime

Hi Samantha, thank you for writing us a review! We're so glad to hear that our software has made day-to-day tasks easier and saved you time! We're continuing to make updates to improve your user experience. If you have any additional feedback, please don't hesitate to reach out. Thank you again!

Karla
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

All encompassing childcare management software

Revisado el 23/12/2019

Puntos a favor

We love the fact that Kangarootime has automated so much of our business processes! It's great to have one product that handles everything from accounting to employees to parents. The Kangarootime support team has been great along the way!

Desventajas

There are some shortfalls in reporting and there is necessary development to still be done to make the software package as fully robust as it could be. However, Kangarootime has come a long way in development and design since we first became a client in 2017.

Respuesta de Kangarootime

Hi Karla - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that our software has automated your business and that our team has been helpful to you! We appreciate your feedback and have shared that with our product team. If you have any additional feedback in the future, please reach out!

Suzette
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Ktime review

Revisado el 28/1/2022

Puntos a favor

The best thing about it is the tracking of children and staff. It helps a lot in making sure you have the proper coverage.

Desventajas

I do not like that I cannot put in the next session of kids without changing where they are at the moment.

Respuesta de Kangarootime

Hi Suzette, we appreciate you taking the time to write a review! We're glad to hear our platform has helped you track children and staff at your center. Stay tuned for more feature updates in the future! If you have any other feedback, please don't hesitate to reach out.

Wade
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Team Work

Revisado el 19/12/2019

Good. We appreciate their quick response to issues that are on the admin. side of the software. ...

Good. We appreciate their quick response to issues that are on the admin. side of the software. [SENSITIVE CONTENT HIDDEN] routinely joins conf. calls to be sure we know they are listening.

Puntos a favor

The admin side, billing etc works very well. KT has been great to work with when we have an issue.

Desventajas

The communication parts and parent/teacher facing side is still lacking.

Respuesta de Kangarootime

Hi Wade - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that the billing software has worked well for you and that our team has been helpful. We appreciate the feedback about the parent/teacher facing sidewe have some exciting updates coming next year that will improve all users' experience. If you have any feedback in the future, please reach out to us.

Karley
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Kangarootime Changed our Child Care Center!

Revisado el 28/1/2022

Great!

Great!

Puntos a favor

Their customer service is incredible! I love the daily notes, online payments, staff timesheets, etc, all being in one place.

Desventajas

I wish there were a few more ways to customize reports for my accountant.

Respuesta de Kangarootime

Hi Karley, thank you for taking the time to write us a review! We're so glad to hear that Kangarootime has helped your center! Our team is always here to help in any way we can. Don't hesitate to reach out!

Leigh
Leigh
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

It's a wonderful tool to connect with others!

Revisado el 17/7/2019

Puntos a favor

The ability to digitally communicate with clients/parents/coworkers, upload and store photos, and share special milestones

Desventajas

There are some bugs to work out from time to time but their customer service team is very responsive and always willing to take suggestions

Respuesta de Kangarootime

Leigh,

Thanks so much for the feedback. We are REALLY excited to show some of the new features and look forward to the continued feedback.

Kristy
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good software for Child care facilities

Revisado el 18/12/2019

Helps our teachers keep track of diaper changes, feeding etc. Billing is a little confusing but has...

Helps our teachers keep track of diaper changes, feeding etc. Billing is a little confusing but has been helpful.

Puntos a favor

Helps with handling billing and payments

Desventajas

Needs a home button on all pages. Some features are hard to use or find.

Alternativas consideradas

Lillio

Razones para cambiar a Kangarootime

Pricing

Respuesta de Kangarootime

Hi Kristy - Thank you so much for taking the time to write a review for Kangarootime. We're glad to hear that we've been helpful with handling billing and payments. We have shared the feedback about the home button with our product team. If you want to provide more specific feedback to us, do not hesitate to reach out. Thanks again for taking the time!

Cynthia
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Kangarootime is a great tool for preschools and childcare centers

Revisado el 12/12/2019

My overall experience with Kangarootime has been great! The customer service team is swift and...

My overall experience with Kangarootime has been great! The customer service team is swift and considerate. They take suggestions to help make the software more user friendly for our environment.

Puntos a favor

What I like most about the software is the tracking and reporting ability for anything we might need.

Desventajas

What I like least about this software is some of the functions require lots of steps that sometimes I forget.

Respuesta de Kangarootime

Hi Cynthia - Thank you so much for writing a review about Kangarootime! We're happy to hear that the tracking and reporting has been helpful to you. We have shared your feedback about the multiple steps with our product team. If you have any input to share in the feature, please reach out to our team!

Diane
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Not Happy!

Revisado el 19/12/2019

Well, I gave up all together understanding your program. The amount of work to do one entry is...

Well, I gave up all together understanding your program. The amount of work to do one entry is ridiculous. I can't stand the fact that if I have one simple question, I have to schedule an apt and it is usually 4 or 5 days out. Frankly, extremely disappointed with this program and the overall response time to one simple issue.

Puntos a favor

Originally the two-way communication between parents and teachers, as well as the billing.

Desventajas

Everything. It is not user-friendly at all.

Respuesta de Kangarootime

Hi Diane - Thank you so much for taking the time to write a review about Kangarootime. We are sorry Kangarootime has not met your expectations. We would like more information about your specific experience with Kangarootime and will have a member of our team reach out to you directly.

Daniel
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Childcare CMS!

Revisado el 28/1/2022

Puntos a favor

That its web-based. I really like to be able to have access to everything in the app from anywhere via a browser.

Desventajas

Not everything is mobile responsive. Ideally, we would all pages would be designed to also be viewed on a phone, not just a 10" tablet.

Alternativas consideradas

Procare Solutions, Lillio y brightwheel

Respuesta de Kangarootime

Hi Daniel, thank you so much for taking the time to write a review! We're so glad to hear you enjoy our platform! If you have any feedback in the future, do not hesitate to reach out!

Taylor
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

KangarooTime

Revisado el 17/12/2019

It has been great

It has been great

Puntos a favor

It is very easy to use, simple that all my employees and parents have no problem figuring out the app/online

Desventajas

I don’t like having to log back in every time I leave rooming but I do understand the reasoning as to why it is that way

Respuesta de Kangarootime

Hi Taylor - Thank you so much for taking the time to write a review about Kangarootime. We are thrilled to hear that our software is easy to use for both your employees and families! If you have any feedback in the future, do not hesitate to reach out!