Opiniones de Pleo

There are no pros. You live on the basis that your funds may or may not be loaded onto your card and they are of no help whatsoever. Customer support is awful and they just tell you they can’t help and even though you have money transferred to them that has left your account they don’t always load it to your card and tell you ‘we will just have to park this investigation for a few days’. Please - find an alternative card. That’s what we are doing now having been left almost ‘find less’ for 3 days and having to keep sending more money in the hope that it gets loaded but so far - nothing.

This is a 'must-have' for anyone who hates handling receipts. UX is key here and customer service is problem free!

Believe it or not - no cons here. Everything works seamlessly

Very easy to use and always generates the over view. Keep track of employee spendings

Not being able to recycle the cards, but totally understandble

The ease with which we implemented the new solution across all staff - the PLEO on-boarding team were ready with help at every moment we needed it!

I cant think of anything in the process or software that I dislike!

Fast delivery of new cards makes it easy to onboard new colleagues. The setup of the new account is even easier. You can always adjust any limits made to a specific card and have overview over all recipts and invite your external revision to join.

The only thing I can think of is that you have to be patient with taking a status of account. Since some payments may be pending for a day or two, you should remember that some payments may join already accounted days. But knowing this it is only a minor disturbance.

Beautiful interface and 1-click (almost) bookkeeping is very impressive. I save maybe 2 hour a month on reporting for myself and my teams and I don't have to keep track of my receipts in my pockets.

Would be great if there was some sort of kickback but that's probably not in the EU directive that makes it legal.

The instant alerts when a spend is made adds to security, whilst the on-the-go ability to upload and categorize expenses means a few seconds each day saves a couple of hours at the end of the month.

Occasional rejections at point of purchase due to the pre-pay nature [not a software issue]

Employees using the cards saves a lot of time and they are all very happy with the solution. Accounting saves a lot of time with the booking - and even more time because we do not need to chase collegues for missing receipts. It is very fast and easy to get new cards for new employees.

Not integrated with our finance system (Uniconta) - we need to attach the receipts manually when the transactions are imported

I have a few "can't live without" products/services in my job and Pleo is definitely one of them. Pleo combines the experience of having a physical - great looking btw - (Master)card with an extraordinary tech platform. Everything; the Mastercard itself, the UI/UX in both the mobile app and on desktop just feels so right! I can easily manage all expenses with a few interactions with Pleo which saves both me and our accountant several hours of not having to look for lost invoices while having full transparency all along in the process.

It's hard to say when you're using a product that's so helpful in your everyday worklife, but hopefully the Pleo team will continue to make the expense reporting for online software purchases even more smooth in the future.

Pleo is very simple and quick to use. The app is user friendly and it takes me no time at all to record my expenses.

We have experienced some outages which can be inconvenient and even a bit embarrassing if the card gets declined when you're trying to use it. These usually get fixed fairly quickly but it would be useful to know, in the app perhaps, if software is done or there is scheduled maintenance.

It's easy to give someone in our organisation a quick Pleo card, virtual or physical, if they need to buy something.
Every purchase can be sorted into customised cost accounts
Our employees are prompted to take pictures of the receipts at all purchases, which makes it easy for us, and is not a hassle for them
Easy management of users and spending limits
Customer service is top tier, and easy to reach
Easy top-up of account, automatically (at least if you have a bank in Denmark)

Lacks a good enough service for subscriptions, so we still use another card for that
Some bugs in app and on website, but never anything gamebreaking

Pleo is very intuitive and time saving. We can easily keep track of all our expenses which is very helpful for our management team.

Adding money to the Pleo card is still a manual process that goes through our online bank. Would be great if that process could be automated somehow.

Pleo makes a process that used to be extremely frustrating (keeping, collecting, recording receipts in a spreadsheet) a genuine pleasure. I love how smooth the experience is from making a payment to snapping a receipt - and then you don't need to worry about it any more. Having categories to tag payments under also make it much easier to track spending in real time. It's just a beautiful product.

Nothing really. One tiny thing is notifications for recurring payments, but they are working on this.

Card for employees we use everyday spending, easy to manage very employees and export to sage is very convenient to our accountant.

Top up my wallet is not that convenient at this moment, I need to make a transfer from my business account to specificated account with reference number.

Ease of use: the app loads quickly and when I make a purchase with my card, the notification comes through instantly, which makes it easier to upload receipts.

The desktop login prompts me to login with email but then I can only login with Google. Slightly confusing at first but not a big deal.

So easy to use and upload receipts. The best bit is that's it, all done. The Finance team take it from there and I don't have to fill out any more claim forms. I was a bit rubbish at doing them and I often had 2-3 months expenses building up. Now I am up to date daily! my finance colleagues are much happier with me!

I can't think of anything bad to be honest. It really has revolutionised the way I keep on top of expenses.

I really like that it can be an app on your phone. It's great for people who travel for work because you can grab a coffee/lunch and take a photo of the receipt - no more paperwork. In the office we tend to make online purchases and then we take a photo of the email confirmation as receipt. It's immediately logged and coded.

I'd like to be able to use the app as an actual payment and not carry the card around with me too.