Siteimprove

Siteimprove

Website monitoring using intelligent automation

4.6/5 (28 opiniones)
Usuario verificado
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 501-1000 empleados
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Great value for money

Software usado A diario durante Más de dos años
Revisado el 21/8/2019
Fuente de la reseña: Capterra

This has been super helpful for our organization. It's helped us clean up our broken links, misspellings, and also highlights accessibility issues right on the page whereas one of their competitors that's half the cost makes you look into the HTML or use a chrome extension which is not as easy as Siteimprove. Siteimprove also integrated well with our CMS. They've helped us easily track our Analytics data and better understand the data vs. Google which is free but more cumbersome.

Puntos a favor

Easy to use, it's priced well for all it can do for our team. Able to track progress and create custom reports for my boss and team. Love that I can reach out to the Success team for help because they've always been super responsive and check in with me.

Puntos en contra

None. It's been super helpful with ADA Compliance.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Julie G.
Sector: Práctica de la abogacía
Tamaño de la empresa: 201-500 empleados
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SiteImprove Quality Assurance

Software usado Semanalmente durante Más de dos años
Revisado el 22/10/2018
Fuente de la reseña: Capterra

I don't need much assistance from SiteImprove. It does what it needs to do, and we renew every year. I like that it doesn't consume a lot of my time, but still gives me the information I need.

Puntos a favor

SiteImprove is an easy and hands-off way to track the quality of your website(s). We have multiple sites and multiple blogs, so this allows me to see any link errors from one dashboard. This would take me a lot more time to compile this info manually or using Google indexing tools, so the time saved is worth the money!

Puntos en contra

We tried SiteImprove's analytics feature and were not happy with it. The data was MUCH different than what Google analytics gave us, and our customer support team couldn't really explain that difference. Because Google rules the world, we invested in Google Analytics training, rather than SiteImprove for this function.

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Respuesta de Siteimprove

Hi Julie,
Thank you for your review. We're glad to hear that you find our tool easy to use and that you are making great use of the dashboards.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Usuario verificado
Sector: Educación superior
Tamaño de la empresa: 1001-5000 empleados
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A Required Asset for any Enterprise Website

Software usado A diario durante Más de dos años
Revisado el 12/7/2019
Fuente de la reseña: Capterra

This is a key component that supports our overall digital strategy. The tool is very intuitive and instantly provides insights leading to actionable items to improve your digital footprint. Support is also very responsive and extremely helpful. They own a problem if it is on their end and work tirelessly to resolve it.

Puntos a favor

The product is easy to use and constantly evolving to meet the current trends in digital marketing.

Puntos en contra

While new modules are added that are useful, they usually always included an add-on fee. Sometimes it seems as if we are always trying to justify a budget increase to pay for the latest features.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Usuario verificado
Sector: Banca
Tamaño de la empresa: 5001-10.000 empleados
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A great partner, alongside their great service!

Software usado Semanalmente durante Más de dos años
Revisado el 27/5/2019
Fuente de la reseña: Capterra

Puntos a favor

- Highly capable SaaS that helps web, martech and technical teams run a better enterprise web presence.
- Many tools to report on QA, policies and governance, SEO, web analytics and Accessibility.
- The tools are very full featured - incredible bang for the buck!
- Incredible service and support, thorough self-help and commitment to solving for business strategy and problems
- Very reliable availability/uptime

Puntos en contra

- Sometimes the (very powerful) features are quite obscured in the UI - that's not necessarily a bad thing, but since I'm only in it monthly and not daily, sometimes I need to retrain myself on how to do things. I suppose such is the case with 'pro' interfaces, but a bit more effort on UX and overall friendliness might be helpful for those folks (working-class middle management :-D).

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 10.0/10

Dan H.
Sector: Hospital y atención sanitaria
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SiteImprove is absolutely our favorite web governance product.

Software usado A diario durante Más de dos años
Revisado el 8/5/2018
Fuente de la reseña: Capterra

Puntos a favor

We use the full version of SiteImprove, which has analytics, QA, accessibility checking, you name it. It's a fantastic product that we use every day to make sure our websites are up-to-date, and provides a much better analytics solution than Google.

Puntos en contra

It's a bit pricey, no lie, and possibly not the best solution for smaller- to medium-sized outfits. For enterprise, though, there's none better. Provided you're not publishing thousands of pages on your site.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Raymond R.
Sector: Educación superior
Tamaño de la empresa: 201-500 empleados
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Siteimprove is your best friend in site quality assurance

Software usado Semanalmente durante Más de dos años
Revisado el 20/9/2019
Fuente de la reseña: Capterra

I mainly use Siteimprove to check for specific words or names, links, and overall accessibility. Most recently we've renamed some of our more trafficked directories and Siteimprove came in very handy at finding pages that used the old name or linked to the old path. I created reports and used them as checklists, which made the task easier to divy up and the process much easier to complete. So handy!

Puntos a favor

I really enjoy how the "Pages with Broken Links" section is organized and how each offending page listed links to a mock page with all of the offending content highlighted...so no scanning on my part. Then I can fix the link or share this with a colleague in charge of that page.

Puntos en contra

It's a little tricky to initially locate the tools you're looking for. This is one that you want to keep active with regularly (at least a few times a month) or you'll forget where to find everything.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Elise C.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 5001-10.000 empleados
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Essential Product for Your Digital Strategy

Software usado A diario durante Más de un año
Revisado el 13/8/2019
Fuente de la reseña: Capterra

Puntos a favor

Siteimprove makes it ease to optimize our website, giving quality scores and making it easy to identify where we can improve the SEO and overall user experience.

Puntos en contra

The Siteimprove Academy is a great option in learning the ins and outs of the product, although it is focused on the beginner user. I would love to see higher level courses created!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Bernhard N.
Sector: Banca
Tamaño de la empresa: 10.001+ empleados
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Great assistance

Software usado A diario durante Más de dos años
Revisado el 14/11/2018
Fuente de la reseña: Capterra

Finding technical problems and quality issues is very helpful in daily business. We were able to improve the quality or keep it stable.

Puntos a favor

It gives us tools to improve the quality and to document the corresponding improvements.

Puntos en contra

The report handling is a bit complicated in relation to the other tools.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Joan C.
Sector: Educación superior
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An excellent tool for enterprise!

Software usado Semanalmente durante Más de dos años
Revisado el 2/4/2018
Fuente de la reseña: Capterra

As a higher-education web professional, I deal a lot with accessibility issues. SiteImprove has been invaluable at showing people around our organization exactly what needs to happen to improve accessibility.

Puntos a favor

Our large company uses SiteImprove to monitor for broken links, misspellings, accessibility red flags, analytics, wording changes and much more - and we are barely scratching the surface of the functions available. It's a great package.

Puntos en contra

There is a bit of a learning curve, and it's pretty pricey. However, for an enterprise, if you're not willing to spend some money to keep your sites accurate without a lot of person-hours, you're probably doing it wrong.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Melissa K.
Sector: Educación superior
Tamaño de la empresa: 201-500 empleados
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Great Use and Support

Software usado Semanalmente durante Más de un año
Revisado el 3/1/2019
Fuente de la reseña: Capterra

Siteimprove is the answer to all of our WCAG issues. Our subscription with them has really improved our accessibility and the fact that they keep us notified on any updates to law/policy is really helpful.

Puntos a favor

The dashboard puts everything right out there for you to see and if you need anything at all explained, the reps are on the phone with you immediately. My SiteImprove plugin wasn't working and they spent time trying to figure it out, yet it ended up being an issue on my end. The rep genuinely sounded like he was as unhappy as I was. It works now, so all is right in the world.

Puntos en contra

I would prefer if the webinars they offer were actually videos that could be played and paused because I want to have it run instead of having to click to progress the info and pages.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Usuario verificado
Sector: Administración educativa
Tamaño de la empresa: 51-200 empleados
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Not 10 Webtools - just Siteimprove!

Software usado A diario durante Más de dos años
Revisado el 20/11/2018
Fuente de la reseña: Capterra

Puntos a favor

The Usability of Siteimprove and the People - they have time for their Customers!

Puntos en contra

Unlikely to say but I'm just happy withe the software :-)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Roxanne G.
Sector: Banca
Tamaño de la empresa: 201-500 empleados
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Very good and powerful tool

Software usado Semanalmente durante 6-12 meses
Revisado el 25/9/2018
Fuente de la reseña: Capterra

We have many websites with a huge overall amount of pages and we were not able to keep track of functionality on all of them. So we had many mistakes that were not necessary. Siteimprove helped us to find those unnecessary mistakes and improve our rating. The SEO function also was a very good add-on as we are not allowed to work directly with Google.

Puntos a favor

That it is easy to use and you can always see your progress what lets you know if you worked correctly and if your rating already improves. also the SEO function is very good.

Puntos en contra

Until now our experiences were very good. So nothing negative to mention so far.

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Respuesta de Siteimprove

Hi Roxanne,
Thank you for your review. We're happy to hear that you find great use of our tool and that it helps you get the needed overview of your sites.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Tobias M.
Sector: Diseño
Tamaño de la empresa: 2-10 empleados
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Siteimprove helps me a lot with web accessibility!

Software usado Semanalmente durante Más de un año
Revisado el 9/12/2018
Fuente de la reseña: Capterra

Puntos a favor

Siteimprove helps me with so many different things; SEO, Accessibility, Analytics, GDPR, & More. The be honest I like the accessibility features (love their Chrome extension!) and their support the most. Support is super helpful and gives a quick answer.

Puntos en contra

I think it's a bit pricey... Especially if you think of Google Analytics as being free and you have to pay that much for Siteimprove's analytics tool.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Robert R.
Sector: Educación superior
Tamaño de la empresa: 201-500 empleados
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Good insights into your website

Software usado A diario durante Prueba gratis
Revisado el 16/10/2018
Fuente de la reseña: Capterra

Puntos a favor

The SEO features and the brand compliance features were very nice and easy to use and understand. It was eye opening to see the branding issues on the page

Puntos en contra

The website analytics were good but we ended up going with Google as an outside "watch dog" for the website.

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Respuesta de Siteimprove

Hi Robert,
Thank you for your review. We're glad to hear that you got some great insights from using our tool.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 8.0/10

Sarah H.
Sector: Hostelería
Tamaño de la empresa: 2-10 empleados
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Recommened - But Takes Time to Learn

Software usado Semanalmente durante 6-12 meses
Revisado el 7/1/2020
Fuente de la reseña: Capterra

I would definitely recommend this and suggest that you take times to view the modules/training that is provided to get the most out of this service.

Puntos a favor

The way the website is set up is very user friendly. It is broken out into very easy to find sections and a lot of the data/tools it provides are extremely helpful.

Puntos en contra

Not necessarily about the software, but I felt that during the on boarding process the customer service wasn't the best. It was great when we were getting set up but after we had paid/we're up and running it felt like we were neglected a little bit.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Daniel M.
Sector: Administración gubernamental
Tamaño de la empresa: 201-500 empleados
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My experience with Siteimprove

Software usado Semanalmente durante Más de dos años
Revisado el 18/2/2019
Fuente de la reseña: Capterra

Above all, Siteimprove is a powerful tool to ensure the quality of a website.

Puntos a favor

Especially the function to adapt faulty links is extremely helpful.

Puntos en contra

I can't find anything negative at the moment.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Jena F.
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Easy way to keep track of site.

Software usado Otro durante Más de un año
Revisado el 4/10/2017
Fuente de la reseña: Capterra

Puntos a favor

Siteimprove helps immensely with keeping track of common mistakes that crop up on large sites - like broken links and misspellings. Instead of having to comb through the site yourself, Siteimprove does it for you.

Puntos en contra

When I used it, I noticed a lot of false flags - it would say a link was broken when it really wasn't. It's also an expensive software.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

David H.
Sector: Administración gubernamental
Tamaño de la empresa: 51-200 empleados
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Overall site improve has proven to be a high quality tool that has been very useful.

Software usado Semanalmente durante Más de un año
Revisado el 25/7/2017
Fuente de la reseña: Capterra

Generallly it's reassurance that the ensure is in good shape.

Puntos a favor

The accessibility compliance check and ability to locate specific issues on a web page is a great feature.

Puntos en contra

In brief the greatest con is the cost. Overall the software is very good however it is also very expensive for a small organisation with a limited budget.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Usuario verificado
Sector: Software informático
Tamaño de la empresa: 13-50 empleados
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Helpful Tool for QA

Software usado Semanalmente durante 6-12 meses
Revisado el 30/8/2018
Fuente de la reseña: Capterra

Puntos a favor

With Siteimprove I can quickly identify and correct potential misspellings, accessibility errors, SEO errors before publishing content/copy. They just came out with a new plugin that integrates with Kentico CMS (Siteimprove For Kentico). This is huge for me as I mostly work withing Kentico. The plugin let's me see all potential errors right in Kentico.

Puntos en contra

Occasionally it feels like there are a few more clicks needed than necessary.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 9.0/10

Jvan S.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 1001-5000 empleados
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Daily Powerful Helper

Software usado Semanalmente durante 6-12 meses
Revisado el 27/11/2018
Fuente de la reseña: Capterra

We almost have 75% of all website traffic resulting from search engines. Thanks to siteimprove we can resolve all relevant seo issues. Besides this, 1:1 support on a regular basis is very much appreciated!

Puntos a favor

Very powerful functions, live-analytics, policies adapted to our own company, seo improvement and much more!

Puntos en contra

It's not always easy understanding all functions at the very first sight. Nevertheless, you choose which functions are relevant to you.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Usuario verificado
Sector: Hardware informático
Tamaño de la empresa: 51-200 empleados
Traducir con Google

A good tool to quickly track broken links and mis-spellings on a website

Software usado Semanalmente durante 6-12 meses
Revisado el 6/8/2019
Fuente de la reseña: Capterra

Puntos a favor

A good way to track, manage, and edit webpages that contain mis-spellings or broken links so they cant be fixed. Overall analysis of website and scoring allows us to keep track of performance over time.

Puntos en contra

Sometimes it takes a few refreshes to update the status of the website. Needs to be more real-time and reactive.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 6.0/10

Markus H.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 51-200 empleados
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Good stuff

Software usado Otro durante Más de un año
Revisado el 15/3/2019
Fuente de la reseña: Capterra

SEO and usability.

Puntos a favor

Siteimprove is easy to handle and well organized.

Puntos en contra

In the beginning, you need support to find the right way through all the possibilities.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Tommaso B.
Sector: Administración educativa
Tamaño de la empresa: 51-200 empleados
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Invaluable tool to highlight accessibility issues on large sites

Software usado Mensualmente durante Más de un año
Revisado el 20/8/2019
Fuente de la reseña: Capterra

I got my site from being pretty bad on accessibility to being way above the industry benchmark.

Puntos a favor

Siteimprove breaks issues down by type and by page, making it really easy to set about whatever workflow works best for each issue.

Puntos en contra

The other sections don't seem to be as flushed out, or maybe they just work differently enough from the Accessibility one that I haven't learned how to use them effectively.

There are a lot of false-positives in the QA section.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Educación superior
Tamaño de la empresa: 1001-5000 empleados
Traducir con Google

Love love love

Software usado Semanalmente durante 1-5 meses
Revisado el 12/12/2019
Fuente de la reseña: Capterra

Overall I love it. It makes it a lot easier to keep my site fresh and helps me constantly improve my site.

Puntos a favor

Very intuitive and easy to use. This software makes it easy to get data on your website and to then fix any issues that are negatively affecting your site. This makes it so much easier to keep your site fresh and working properly.

Puntos en contra

There is a LOT you can do. So much so that it can be overwhelming. The training modules help, but it's still a lot to work through.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 9.0/10

Andy F.
Traducir con Google

Great information for sites with outbound links.

Software usado Mensualmente durante 6-12 meses
Revisado el 4/5/2018
Fuente de la reseña: Capterra

Puntos a favor

I like the consistency and clarity of the reporting with SiteImprove. The tool gives us accurate accounting of broken links and misspellings. It's especially useful if you have a site that has been around for years with a large amount of outbound links. Inevitably, those link destinations change or those pages are deleted altogether. SiteImprove saves user frustration over broken links and administrator embarrassment over misspellings.

Puntos en contra

I would love an option to incorporate more analytics into the tool. If I have some broken links, I'd like to know how many times they were clicked since the last report or since they've been broken.

Desglose por calificación

Facilidad de uso