Paycor

Solución de RR. HH. todo en uno con HCM, nómina y control de horas

Calificación general

4,4 /5
(2.664)
Relación calidad-precio
4,2/5
Funcionalidades
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

88%
de los usuarios recomienda esta aplicación
Ordenar por

2664 opiniones

Jose
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Buena aplicacion

Revisado el 6/2/2023

Puntos a favor

Una de las ventajas de Paycor es que es una solución integral que permite a las empresas administrar una amplia gama de procesos de nómina y recursos humanos en un solo lugar, lo que simplifica y agiliza el proceso. Además, Paycor ofrece una amplia gama de herramientas de seguimiento y reporting para ayudar a los gerentes a mantener una visión clara y detallada de sus procesos de nómina y recursos humanos.

Desventajas

Uno de los mayores contras de Paycor es que puede ser costoso comparado con otras soluciones similares en el mercado. Además, la plataforma puede ser complicada de usar para los usuarios no familiarizados con software de nómina y recursos humanos, lo que puede resultar en un proceso de implementación prolongado y difícil. Para mejorar Paycor, se podría trabajar en la simplificación de la interfaz de usuario y la navegación. También podría ser útil añadir opciones de integración con otras herramientas y servicios que las empresas puedan utilizar. Además, podrían ser útiles mejoras en las herramientas de seguimiento y reporting para ayudar a los usuarios a mantener una visión más clara y detallada de sus procesos de nómina y recursos humanos.

Respuesta de Paycor

Thank you for taking the time to provide your review of Paycor. It's great to hear that you find it to be a comprehensive solution for managing payroll and HR processes. We appreciate your feedback on the cons you've experienced, particularly the cost and user interface. We will take this into consideration as we strive to continually improve our platform and make it more accessible and user-friendly for all of our customers. Thank you for your support and we look forward to serving you in the future.

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Es un poco costoso.

Revisado el 7/8/2023

Puntos a favor

Este aplicativo tiene una gran variedad de herramientas extremadamente utiles para las areas que se requiera, intuitivo, versatil y comodo.

Desventajas

Es un poco costoso esa es la unica contra pero vale la pena adquirirlo.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your positive feedback regarding the wide variety of useful tools, intuitive interface, versatility, and comfort that our application provides. We understand your concern about the cost and we strive to provide value for the features and benefits we offer. We continuously evaluate and adjust our pricing to ensure that it remains competitive in the market. Thank you for choosing Paycor and for sharing your thoughts with us.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Una app increible

Revisado el 20/12/2022

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre...

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre todo con la gestión de las nóminas de mis trabajadores. Sin duda, es una app que recomendaría para ahorrar tiempo en la gestión de cualquier empresa.

Puntos a favor

Lo que más me gusta de Paycor es su dinamismo a la hora de gestionarla en mi día a día. Es una app que agiliza tu facturación, ya que con ella se pueden gestionar nóminas, el tiempo de trabajo o la asistencia.

Desventajas

Lo que menos me gusta es que no es una app totalmente gratuita, tiene un coste muy asequible, pero no se encuentra al alcance de todo el mundo.

Respuesta de Paycor

Hi Maria - thank you so much for your review, we are glad to hear Paycor is saving you time. I do want to let you know our app is completely free, please reach out to our service team if you are having issues!

Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Solución para la gestión de nóminas

Revisado el 25/8/2023

Puntos a favor

Es una solución de recursos humanos integral ya que no solo sirve para la gestión de nóminas sino también para el control de horario de los empleados y otras funcionalidades de reporting y seguimiento.

Desventajas

Me resulta una aplicación cara en comparación con sus alternativas de softwares de recursos humanos.

Respuesta de Paycor

Thank you for your review of Paycor as a solution for payroll management. We are pleased to hear that you find our platform to be an integral HR solution, providing not only payroll management but also employee time control and other reporting and monitoring functionalities. We appreciate your feedback regarding the cost of our application compared to alternative HR software options. We understand that pricing is an important consideration and we continuously strive to provide competitive pricing while delivering value and comprehensive features. Thank you for choosing Paycor and for sharing your thoughts with us.

Fabio
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Funcional, pero mala asistencia

Revisado el 14/12/2022

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos...

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos tiempo, sin embargo dejamos de utilizarlo porque ante un problema demoraron demasiado en darnos solución y asistirnos.

Puntos a favor

Tiene un precio bastante accesible que incluyen varias funciones que facilitan el pago de nóminas y gestión de personal.

Desventajas

Presentó fallas en algunos envíos de dinero y el servicio al cliente no fue bueno, tardaron semanas en darnos una solución.

Respuesta de Paycor

Fabio, we apologize that you have not been receiving the level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. We sincerely thank you for your partnership and will use this feedback to make further improvements.

Isidoro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Gestión empresarial RRHH

Revisado el 2/2/2023

Puntos a favor

Partiendo de la base de mi experiencia dentro del campo de la gestión de Recursos Humanos (unos 3 años), tengo que decir que es un software muy completo en términos generales, ya que permite la gestión de las diferentes tareas que se dan dentro de este ámbito en la empresa, desde la gestión de nóminas, hasta los turnos, etc.

Desventajas

Sinceramente, no tengo ninguna opinión negativa acerca de este software. En todo caso, por poner alguna connotación, que no queja, diría que sería pertinente un curso previo a la utilización de la misma, dado que sin ello, al principio cuesta un poco.

Respuesta de Paycor

Hi Isidoro - thank you for the kind words. We are thrilled to hear what a great fit Paycor has been for your organization!

leonardo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Recurso humanos administración en app

Revisado el 9/12/2022

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

Puntos a favor

Es una buena aplicación para poder orientar a los empleados y tener un registro de ellos.

Desventajas

Buena aplicación, es la que quizás faltan algunas funciones. En comparativos con excel.

Alternativas consideradas

Google Sheets

Razones para cambiar a Paycor

Las necesidades de registrar a los empleados Y obtener buena información tanto para la empresa cómo sobre los responsables en la empresa.

Respuesta de Paycor

Hello Leonardo, happy to hear Paycor is working well for your organization. If there is anything missing, please let us know, we value the insight of our clients!

Luis Felipe
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

automatiza manuales con paycor

Revisado el 26/2/2023

Puntos a favor

Paycor es fácil de usar y tiene una interfaz intuitiva que permite a los usuarios acceder y administrar

Desventajas

Aunque Paycor ofrece una gama de funciones y herramientas, algunas empresas pueden encontrar que la plataforma no se adapta perfectamente a sus necesidades específicas.

Respuesta de Paycor

Thank you for your review of Paycor's HR and payroll management solution. We are glad to hear that you find our software easy to use and appreciate the intuitive interface that makes it easy to manage your HR and payroll needs. We appreciate your feedback.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

es una empresa que ofrece soluciones de gestion de recursos humanos

Revisado el 6/9/2023

Puntos a favor

facilidad de uso , su amplia gama de funciones y su atencion al cliente excepcional

Desventajas

problemas tecnicos , falta de funcionalidad avanzadas , carencia de soporte adecuado

Yeymi
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

paycor es una plataforma todo basada en los recursos humanos

Revisado el 20/9/2022

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con...

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con respecto al area de recursos humanos

Puntos a favor

lo que mas me ha gustado es que es muy util, para recursos humanos tener un control de nomina y del personal que se maneje, tambien permite gestionar reclutamiento de personal, y horarios recurrentes

Desventajas

todo es muy accesible con este sofware, no tengo nada por lo que tenga que quejarme

Respuesta de Paycor

Hola Yeymi, muchas gracias por su reseña positiva. Estamos encantados de saber que está disfrutando de nuestros productos de nómina y contratación. Esperamos continuar sirviéndole a usted y a su organización!

Lina
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Time and Attendance Software

Revisado el 17/4/2020

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and...

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and Attendance piece.

Puntos a favor

I love it how well it integrates with the payroll software. Makes processing payroll much more efficient than before when I had manually enter everyone's hours worked.

Desventajas

We use a biometric time clock which will give us some issues from time to time. Sometimes it is the sensitivity issue (it will ask to try again several times). The biggest issues we've had was disrupted synching or time punches not being recorded. Lucky, these are rare occurrences.

Ryan
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Paycor Review

Revisado el 12/3/2022

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good...

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good trade off.

Puntos a favor

I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.

Desventajas

Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.

Alternativas consideradas

Paychex Flex

Razones para elegir Paycor

Easier to use. Better for the skillset of our HR team

Software anterior

ADP Workforce Now

Razones para cambiar a Paycor

cost, ease of use, overall platform.
Heather
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Paycor Performs!

Revisado el 12/9/2023

Puntos a favor

Paycor is easy to navigate and easy for new users to learn. It has modules for various HR related tasks like LMS, recruiting, etc.

Desventajas

Some of the document management and employee job history features could be more user friendly.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform is easy to navigate and learn, making it accessible for new users. We also appreciate your feedback on the document management and employee job history features, and we will take this into consideration as we work on improving user-friendliness. We are glad that our Recruiting module was a big selling point for you and that you found it easy to navigate. Thank you for choosing Paycor as your HR solution.

Denise
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

HORRIBLE customer service

Revisado el 11/9/2023

Customer Service is Horrible. They never return your calls or fix your problems and they hang up...

Customer Service is Horrible. They never return your calls or fix your problems and they hang up on you. I have felt that Paycor leaves us hanging more times than not. DON'T USE PAYCOR!!

Puntos a favor

Really nothing. We bought the company and they had Paycor so we were stuck with Paycor.

Desventajas

Customer service is horrible. I have called numerous times, setting up numerous cases and I never get a call back. I speak with the front line customer service and that's where it ends. I have 2 cases that I can't get an answer on one which impacts an employee's unemployment. It's rediculous that it takes Paycor 10 weeks to do amendments!!! Don't select Paycor if you want good customer service.

Respuesta de Paycor

Thank you for sharing your feedback about your experience with Paycor. We apologize for any inconvenience or frustration you may have encountered with our customer service.

We strive to provide excellent customer service and it is disappointing to hear that we did not meet your expectations. We understand the importance of timely and effective communication, and we apologize if there were delays or difficulties in resolving your cases. We will investigate this matter further to ensure that our customer service processes are improved and that all inquiries are addressed promptly.

Steve
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great product.

Revisado el 1/6/2023

Great.

Great.

Puntos a favor

Ease of use. Well integrated set of products. Extremely well received and adopted by employees. Zero push back at implementation.

Desventajas

Customer support team is in need of product education. API's are difficult and cumbersome. Implementation was more difficult than expected.

Alternativas consideradas

Paycom, UKG Pro, ADP Workforce Now y Paylocity

Razones para elegir Paycor

Payroll solution was very old and on roadmap for abandonment.

Razones para cambiar a Paycor

Paycor is the only one designed with manufacturing in mind.

Respuesta de Paycor

We appreciate your review. It's wonderful to hear about your ease of use and successful implementation with us. We note your feedback regarding the need for further product education in our support team and the difficulty you've experienced with our APIs. We're always striving to improve and your input is valuable in these efforts. It's also great to hear that you've found our solutions to be well-suited to your manufacturing needs. Thank you for choosing and sticking with us.

Holly
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Paycor in Vet Med

Revisado el 22/8/2023

Paycor works for what we need but the ease of use throws me off a bit. I would give a better review...

Paycor works for what we need but the ease of use throws me off a bit. I would give a better review if I felt that it was an easier to use platform.

Puntos a favor

I like that I am able to easily log missed punches for my office manager. I'm also able to easily clock in and out for my shifts and view my schedule. It's nice to have tax documents available here as well. I like having all of my financial information and scheduling regarding work all in one spot.

Desventajas

I find that the ease of use isn't great. You have to search for things a little bit in order to locate the icon you need. The team schedule also isn't as easy to locate and view.

Respuesta de Paycor

Thank you for sharing your feedback with us. We're glad to hear that you find value in being able to log missed punches and easily manage your schedule and tax documents on Paycor. We apologize for any difficulties you've experienced with the ease of use. We appreciate your input and will take it into consideration as we continue to improve our platform. Your satisfaction is important to us, and we strive to provide a better user experience.

Aric
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Product is good but Implementation was rough

Revisado el 24/8/2023

Puntos a favor

The applicant tracking system is great. Easy to use and customize.

Desventajas

Implementation was really rough. We were transferred through 3 different Implementation advisors.

Alternativas consideradas

UKG Ready, Paycom y ADP Workforce Now

Razones para elegir Paycor

Looking for a better product.

Software anterior

Paychex Flex

Razones para cambiar a Paycor

Price and service

Respuesta de Paycor

Thank you for your review. We're pleased to hear that you find our applicant tracking system great and easy to use. However, we apologize for any difficulties you experienced during the implementation process. We understand the importance of a smooth transition and we apologize for any inconvenience caused by being transferred through multiple Implementation advisors. We appreciate your feedback and will work to improve our implementation process. We're glad that you chose Paycor based on our price and service, and we're committed to providing you with a better product and experience. Thank you for considering Paycor as an alternative and for your continued support.

Lindsey
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Platform!

Revisado el 24/8/2023

I love the customer service and the support that I receive.

I love the customer service and the support that I receive.

Puntos a favor

I really enjoy using Paycor. I always get the answers I need by calling, using the chat, or researching their knowledge base. Paycor is user-friendly and easy to use. I have used other HRIS systems and they were more complicated.

Desventajas

There were times when the hold times were really high but hold times are at a minimum now.

Alternativas consideradas

Paycom y Paylocity

Razones para cambiar a Paycor

Great price and great platform!

Respuesta de Paycor

Thank you for your positive review of Paycor! We are delighted to hear that you enjoy using our platform and find it user-friendly. We strive to provide excellent customer service and support, and we are glad to hear that you have had a positive experience with our team. We apologize for any high hold times you may have experienced in the past, but we are committed to minimizing wait times to ensure a smooth customer experience. Thank you for choosing Paycor and for your feedback. We appreciate your support!

jeramie
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Payroll and Time & Attendance

Revisado el 31/7/2023

Having using Paylocity in the past, I like your integration of various business modules. training,...

Having using Paylocity in the past, I like your integration of various business modules. training, time & attendance, payroll, safety, orientation modules. Better than what I had in paylocity.

Puntos a favor

easy to navigate between screens. Keeps track of employee schedules and easy to copy paste schedules to populate large time periods. easy to see payroll and pay stub tracking. I like that its a one stop shop. training, employee directory, payroll, time keeping, etc.

Desventajas

It could be our implementation, but it took a little bit to learn exactly what category to assign different situations - PTO, FMLA, Vacation, unplanned vacation, call-ins, etc.

Respuesta de Paycor

Thank you for taking the time to share your feedback on our Payroll and Time & Attendance features. We're pleased to hear that you've found navigation and tracking to be straightforward and beneficial for your operations.

Your feedback on the initial learning curve, especially with categorizing different time-off types, is noted. Our goal is to make the user experience as intuitive as possible, and we'll continuously work on refining our platform based on feedback like yours.

We're also thrilled to learn that you appreciate the integration of our various business modules, and that you find them superior to previous systems you've used. Our primary focus is to provide a comprehensive solution that caters to all HR needs.

Thank you once again for your valuable insights. We're here to support you and ensure that your experience with Paycor continues to be positive.

Joel Neil
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

For Payrolls

Revisado el 12/9/2023

Used the trial version of Paycor when deciding the optimal product. Overall it was fine, payroll...

Used the trial version of Paycor when deciding the optimal product. Overall it was fine, payroll management works really good and managing tax calculations is the biggest plus when having several employees within several employees.

Puntos a favor

Paycor worked really fine when dealing with multi currency & multi tax calculations on payroll within worldwide employees of the company. Experienced the easily integration between NetSuite and Quickbooks, these are big plus.

Desventajas

It may not be the fast to learn product as you need to know about the features before working with Paycor. User friendliness should be upgraded.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform worked well for handling multi-currency and multi-tax calculations on payroll for your worldwide employees. The integration between NetSuite and Quickbooks was also a big plus for you. We understand that there may be a learning curve with our product and will take your feedback into consideration as we work on improving user-friendliness. We are glad that you found our trial version helpful in making your decision and that overall, our payroll management and tax calculation features were beneficial for your business.

Lauren
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Fine Product with Horrible Support

Revisado el 13/4/2021

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I...

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.

Puntos a favor

Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.

Desventajas

We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.

Alternativas consideradas

Paylocity

Razones para elegir Paycor

ADP was too complex despite watching and participating in countless trainings. Having to call their reporting department to make simple reports was very time consuming. The platform itself was very lagging and was not a good user experience.

Software anterior

ADP Workforce Now

Razones para cambiar a Paycor

Paylocity seemed a little bit too much social platform. I was looking for a cleaner experience that was straight to the point.
Anne
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great tool for managing OKRs, 1/1's, team feedback

Revisado el 21/4/2020

Overall - great - use it daily and track a lot of my people related things in 7Geese.

Overall - great - use it daily and track a lot of my people related things in 7Geese.

Puntos a favor

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

Desventajas

As noted above - reviews are clunky without an easy way to do 360's.

Kristin
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Paycor is very expensive for the service that is received

Revisado el 15/2/2023

Overall, we have had so many issues we can't keep up with them all.

Overall, we have had so many issues we can't keep up with them all.

Puntos a favor

There is nothing good I can say about this software.

Desventajas

Customer service has been horrible. The company was not prepared for the ICHRA regulations, consequently, we had to put in hours of manual labor and the system was not able to prepare an accurate 1094C. We implemented a simple small entity that mirrored our other entity's, and Paycor was not able to replicate the other entity's. Consequently, after two months, we still don't have a complete and accurate set up.

Alternativas consideradas

Paycom y Paylocity

Razones para elegir Paycor

Customer service had gone downhill, and we were experiencing many issues with our paychecks and deductions. We had a very hard time fixing and bringing our deductions into compliance with our policies.

Software anterior

Paychex Flex

Razones para cambiar a Paycor

Paycor sold us a story about "vertical integrations" and a dedicated customer service team that understood our industry and would understand our unique set up.

Respuesta de Paycor

Hello Kristin - thank you for bringing this to our attention. We are sorry to hear about your experience.

We recently added a 31% increase in support staff to alleviate these issues and look forward to providing the service we have promised.

If you are still experiencing issues, please email support@paycor.com and we would be more than happy to assist.

Martin
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Ultimate Time-Saving Solution for Business Owners

Revisado el 9/5/2023

My overall experience with Paycor has been positive. Despite some initial challenges, the platform...

My overall experience with Paycor has been positive. Despite some initial challenges, the platform has greatly improved the efficiency of my workforce management and allowed me to focus on growing my business.

Puntos a favor

As an owner, I appreciate how Paycor's unified HCM solution streamlines the management of my workforce. The platform's easy accessibility and automation of routine tasks has saved me time and allowed me to focus on my core business operations.

Desventajas

While Paycor offers a comprehensive solution, I sometimes found the initial setup to be a bit complex. Additionally, their pricing could be more competitive compared to some other platforms.

Respuesta de Paycor

Thank you for sharing your review. We're delighted to hear that you have found value in our unified HCM solution and that it has helped you streamline your operations and make more informed decisions.

We acknowledge your feedback regarding the initial setup process and our pricing. We are continuously working to simplify our setup process, and your feedback will be valuable in this regard. As for the pricing, we strive to provide a comprehensive solution that justifies its value, but we'll certainly consider your comments.

Despite some initial challenges, we're pleased to know that your overall experience has been positive and that Paycor has enhanced the efficiency of your workforce management. Your insights help us improve our services.

Thank you for choosing Paycor!

SHERYL
Calificación general
  • Sector: Plásticos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use payroll software

Revisado el 25/6/2019

I have been using Paycor for about 20 years and have been pleased with them since the first day I...

I have been using Paycor for about 20 years and have been pleased with them since the first day I started using the software.

Puntos a favor

Paycor offers many benefits inside their payroll software package. The feature I value the most is the ability to track employee hours in different departments and set up each department in separate general ledger accounts. This allows me to easily transfer my payroll data into my financial software. This is a huge time saving feature for me. Whenever I need to call customer service, they are knowledgeable and address any issues I may have in a timely manner. I do not usually need to call for customer support because the software is so user friendly that under normal circumstances I can handle everything on my own. I do not even consider moving to another program because of the ease of use and affordability Paycor's software offers.

Desventajas

There is not really anything I don't like about the software. Sometimes I wish I could get by without having to use my mouse while entering my payroll but there are a few items on the screen that can not be chosen without switching from keystrokes to the mouse.

Alternativas consideradas

Paychex Flex

Razones para elegir Paycor

ADP was overpriced for the service I was getting at the time.

Software anterior

ADP TotalSource

Razones para cambiar a Paycor

The ability to assign general ledger numbers to departments and the ability to code my employee hours into multiple departments and the fact that I can enter all the payroll data myself without having to use a CSR.