Opiniones de NinjaOne

Tiene buenas herramientas, informes, tareas y comandos.

Siendo sincero no veo nada de malo en esta plataforma.

Este aplicativo es de gran ayuda para brindar soporte IT remoto es intuitivo.

Puede tornarce algo lento cuando no se tiene buen internet.

Me parecion un aplicativo muy util en cualto a la asistencia remota, es facil de utilizar y su interfas es agradable a la vista.

podria decirce que por el momento no he encontrado nada de malo en este aplicativo.

es un aplicativo muy util en muchoscaso, ya que sus herramientas son completas e intuitivas.

Puede llegar el caso que el equipo no compla con las caracteristicas o se ponga lento en una que otra ocacion.

- Fácil implementación
- Posibilidad de implementar & customizar alertas (servicios, procesos, event viewer,etc(...))
- Compatibilidad con Mac*
- Integración de antivirus (Bitdefender o Webroot) desde NinjaRMM
- Posibilidad de control remoto de equipos/servidores (Windows/Mac)

- No puedes personalizar el dashboard principal
- Poca integración con SNMP v3 para monitorización avanzada
- Pocas opciones de automatización para Mac (Instalación/Updates) o gestión de equipos Mac
- Poca integración con Linux
- No desarrollada la parte de integración con Hyper-V como sistema de virtualización (VMware, si)

Centralizar las alertas
La posibilidad de afinar qué se quiere monitorizar y cada cuánto tiempo
Generar nuestras propias alertas
Variedad de checks
Facilidad de despliegue
Organización jerárquica de los recursos monitorizados
El equipo de soporte y acompañamiento

Para nuestros casos de uso consideramos que la herramienta cumple con las expectativas

Fácil de utilizar e implementar, con bastantes herramientas de control.

Destacaría la falta de personalización del dashboard.

One of the most complete solutions on the market, with excellent functionality and easy to use. Very easy for Device Management, Remote Support, IT Security. Excellent for improving the efficiency of the IT team and reducing costs.

It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the company.

In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your policies over different customers, that's where Ninja fits for us like a glove, also very impressed with the built-in Back-up, documentation and ticket solution!

For us, the Bitdefender Gravity zone is needed for some customers that dont have EDR yet, for us, this integration is working fine but we are not so amazingly impressed by Bitdefender itself, for us Bitdefender still feels like a tool where you have a zillion options instead of having a 'out of the box' perfect solution.

Cleanliness of design was nice. Actively developed

Things that were not present were described as forthcoming, but no roadmap at the time.

Ease of use, ease of deployment, the GUI is simple yet gives you everything you need at a glance, simple patching functionality and asset organisation. NinjaOne is incredible.

I honestly can't of any shortcomings of NinjaOne. It's an incredible product and must have for any MSP.

The capabilities of NinjaOne are excellent.
NinjaOne makes work easier for us.

I do not have dislikes for NinjaOne.
NinjaOne is superb.

Easy to use and automation of tasks. It's been great to use this product.

Format of the devices dashboard. It needs a bit of upgrade as the software doesn't integrate very well with Lenovo laptops.

The interface is user-friendly and the automation features save me time.

I wish there were more customization options for task organization and labeling.

Relatively expensive, especially for a small team. This seems to kind of conflict with the actual use case of ninja one, for small to medium teams. That being said, setting up management devices is extremely straight forward and saved a lot of time.

It is good at what it is good at, advanced features for automation and analytics is really difficult to properly accomplish. The learning curve is exponential, starting out simple.

I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain.

Setting up was difficult, also difficult to remove and reinstall.

It's extremely easy to implement. Lots of built-in tools not included with other providers on the market.

Nothing - usually there is something, but I have no cons.

What is interesting is the ability to automate so many repetitive and tedious functions for an IT person. Centrally manage patches of windows and third-party software.

The thing that perhaps needs improvement is that when running tasks at set times there is no option to have an email arrive with the outcome of the task.

Time saving, transparency towards the customer, ease of management of a computer park, proactivity

Integration with MalwaresBytes EDRPossibility to save Office 365view hp pc warrantiesView computer's network drives

Quickdeployment, easy to use, quick response on support questions, good boarding policy

Pricing not direct available only via accountmanager

Our company was looking for an RMM that could centralize our customers' requests. Such as, Patch Management, access control, remote support, device inventory, device status check, software distrubution and many other functions. Here Ninja brings all these together in one easy and intuitive cloud console, protected by an MFA and easy to understand for our customers as well.

Like all "management" there are still things to be improved. Of all the most urgent one, is the ability to prohibit admins from full access to a device's disk. The other issue is integration with third-party devices for analysis and management such as QNAP. The good thing is that there is the possibility of requesting new features through a form.