Opiniones de NinjaOne

NinjaOne

La Solución de Operaciones Informáticas Unificadas Más Fácil de Usar

Calificación general

4,8 /5
(190)
Relación calidad-precio
4,7/5
Funcionalidades
4,6/5
Facilidad de uso
4,8/5
Asistencia al cliente
4,8/5

98%
de los usuarios recomienda esta aplicación
Ordenar por

190 opiniones

Roberto
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La solución más completa para MSPs

Revisado el 31/10/2022

Gracias a NinjaOne hemos podido ofrecer una completa solución de monitorización para nuestros...

Gracias a NinjaOne hemos podido ofrecer una completa solución de monitorización para nuestros clientes por un coste razonable y permitiéndonos crecer en este ámbito de desarrollo, junto con una compañía como NinjaOne, que ofrece estabilidad, garantías y un excelente soporte técnico y comercial.

Puntos a favor

Facilidad de uso y de implementacion. Muchísimas características para monitorización. Ejecución de scripts remotos. Herramientas de control remoto integradas. Sistema de línea de comandos remota. Integración con multitud de herramientas de terceros. Solución propia de backup. Solución propia de gestión de documentación. Solución propia de sistema de ticketing. Soporte técnico y comercial excelente del fabricante.

Desventajas

Si tuviese que decir algo, aunque no impacta en el buen funcionamiento del producto, sería que echo de menos la posiblidad de una mayor personalización del dashboard.

Jonatan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Mejor software de monitoring para MSP

Revisado el 3/11/2020

En general la experiencia con NinjaRMM es muy buena, y hay que destacar que siempre están implementa...

En general la experiencia con NinjaRMM es muy buena, y hay que destacar que siempre están implementando mejoras en el sistemas que desde hace unos meses ha ido mejorando mucho.

Puntos a favor

- Fácil implementación
- Posibilidad de implementar & customizar alertas (servicios, procesos, event viewer,etc(...))
- Compatibilidad con Mac*
- Integración de antivirus (Bitdefender o Webroot) desde NinjaRMM
- Posibilidad de control remoto de equipos/servidores (Windows/Mac)

Desventajas

- No puedes personalizar el dashboard principal
- Poca integración con SNMP v3 para monitorización avanzada
- Pocas opciones de automatización para Mac (Instalación/Updates) o gestión de equipos Mac
- Poca integración con Linux
- No desarrollada la parte de integración con Hyper-V como sistema de virtualización (VMware, si)

Oscar
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Da una gran experiencia.

Revisado el 10/8/2023

Puntos a favor

Tiene buenas herramientas, informes, tareas y comandos.

Desventajas

Siendo sincero no veo nada de malo en esta plataforma.

Sebastian
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

buena.

Revisado el 3/8/2023

Puntos a favor

Me parecion un aplicativo muy util en cualto a la asistencia remota, es facil de utilizar y su interfas es agradable a la vista.

Desventajas

podria decirce que por el momento no he encontrado nada de malo en este aplicativo.

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Es de mucha ayuda

Revisado el 18/7/2023

Puntos a favor

Este aplicativo es de gran ayuda para brindar soporte IT remoto es intuitivo.

Desventajas

Puede tornarce algo lento cuando no se tiene buen internet.

Roberto
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gran producto de monitorización y gestión todo en uno

Revisado el 29/11/2021

Puntos a favor

Centralizar las alertas
La posibilidad de afinar qué se quiere monitorizar y cada cuánto tiempo
Generar nuestras propias alertas
Variedad de checks
Facilidad de despliegue
Organización jerárquica de los recursos monitorizados
El equipo de soporte y acompañamiento

Desventajas

Para nuestros casos de uso consideramos que la herramienta cumple con las expectativas

Brayan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rapido y Eficiente como un Ninja

Revisado el 27/12/2022

Puntos a favor

es un aplicativo muy util en muchoscaso, ya que sus herramientas son completas e intuitivas.

Desventajas

Puede llegar el caso que el equipo no compla con las caracteristicas o se ponga lento en una que otra ocacion.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Programa que simplifica bastante la forma de trabajo

Revisado el 4/3/2023

De momento la experiencia es muy positiva.

De momento la experiencia es muy positiva.

Puntos a favor

Fácil de utilizar e implementar, con bastantes herramientas de control.

Desventajas

Destacaría la falta de personalización del dashboard.

Ghassan
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Ninjaone makes IT more efficient and meets our requirements

Revisado el 29/10/2022

NinjaOne is a good experience, with great staff, and good prices - always changing and evolving...

NinjaOne is a good experience, with great staff, and good prices - always changing and evolving products.With its ability to support a large number of computers while I am in my office, and its ability to proactively and reliably manage the infrastructure of our client's network, I consider it my right hand in my dealings with my clients and it has saved me the time to go to the client site, which I invested by adding more clients.Most importantly, I am a fan of working from home and social distancing to prevent some diseases.as well as the automation of the program Routine operations, are carried out without intrusiveness, which greatly improves work efficiencyNinja One customer support is provided by the help desk where they handle problems and help me reach my goal of serving my customers.

Puntos a favor

Once you are logged in to the website, the website will take you through the basic setup of your account, client's account, etc. Then you will be able to start using NinjaOne and easily go to the settings page to further customize your work.I consider NinjaOne as my right hand, NinjaOne is distinguished with a distinctive interface and a reasonable price with its dependence on cloud storage, and the software installations and server restarts are some of our best uses, and I'll not forget to mention that NinjaOne has a great email alerts system.A good advantage to work while ensuring social distancing to reduce the chances of infection with corona

Desventajas

To fully work with NinjaOne and serve the customer will, I have to use software like TeamViewer or Splashtop. , which I find underestimated the degree of safety.

Kamran
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing RMM Dashboard, Very simple, easy to use & deploy, great alerting and does it all!

Revisado el 24/9/2020

NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster,...

NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster, Ninja just lets me and my colleagues get on with our job, providing all the information, monitoring and tools we need without it being cluttered or too in your face.

Puntos a favor

For me as a 3rd Line Engineer and someone who oversees the Desks and manages Engineers, Ninja just gives us all the tools and enables us to do our job so much more quicker and easily compared to predecessing RMM tools. The Dashboard first of all is very clear and informative and very easy and simple to use. It is not cluttered and displays all your relevant alerts exactly where they need to be. The integration process was also very simple, its literally one click of a button of installing an agent. If you use RMM, then its simple to automate and deploy this as of apposed to other RMM tools which are clunky, stop responding and break so often!

Desventajas

There are a few bits and bobs missing from Ninja, for example TeamViewer automatic integration and deployment on MAC(s) but after discussion with my great Account Manager he pushed this forward to Development, as he always does with anything that I think would be great to be added to Ninja. Its fantastic as pretty much at all opportunities my requested features I have seen been added so they are very responsive and do listen to Administrator needs.

Jamie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

RMM with not enough going on for it

Revisado el 25/7/2018

None. We choose not to use this software as it didn't do what we wanted it to do.

None. We choose not to use this software as it didn't do what we wanted it to do.

Puntos a favor

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Desventajas

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Nick
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Must read for anyone exploring RMM options in the marketplace... Look no further!

Revisado el 23/9/2020

The uncanny thing about how Ninja caught our eye is that the technical ability of the platform was...

The uncanny thing about how Ninja caught our eye is that the technical ability of the platform was the last thing that sealed the deal for us, it was our experience dealing with Ninja as a company that really won us over. Merely reading through Ninja's website and social media content made us feel as if they were speaking directly to us, they seemed to know the pain & struggles we were feeling with our incumbent and purportedly had the answer - we had a good feeling, but the proof would be in the pudding... I submitted a query via their website and awaited contact.

In the not too distant future I got a call from one of their Account Executives to follow up. [SENSITIVE CONTENT HIDDEN], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales techniques or hard-play negotiations here. After about 2 months or so of discussions, technical demonstrations and aggressive testing by ourselves Ninja made us an offer. All I'll say is that they suggested a 12 month term, but we were that confident that we asked for longer.

Puntos a favor

Having spoken to other Ninja partners that have similar numbers of devices under management we have all deployed ninja in vastly different ways so that it slots perfectly into our day to day operations, but unilaterally agree that Ninja's RMM is the best foundation we have found for our needs. Key to this being it's flexibility for you to adapt it, or to adjust your working processes to complement it. Day to day we see that the Ninja RMM causes us less work, updates are released without breaking features that worked before and in general we are a more efficient team because of it.

Desventajas

We were trying to replace an RMM system that we'd worked with for almost 8 years, it would be too easy to draw comparisons between the two. Short of the obvious learning curve associated with working within a new dashboard and the retraining of "muscle memory" for us, there aren't really any "cons" to speak of.

Brian
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best RMM for the money and features

Revisado el 25/10/2019

Overall, the interface is super easy. The software works correctly. When we do need help, which...

Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.

Puntos a favor

Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.

Desventajas

The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.

Alternativas consideradas

Atera, Autotask PSA y Dameware

Razones para elegir NinjaOne

N-Able was slow, too hard to understand, even their support reps didn't know how to work in it effectively. We tried many others before settling on Ninja RMM.

Razones para cambiar a NinjaOne

Ease of use. Customer Support. Onboarding Experience. Cost
Luca
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Software per MSP

Revisado el 28/5/2022

It has greatly simplified the work of technicians. It has improved all prevention work and...

It has greatly simplified the work of technicians. It has improved all prevention work and especially the ability to handle multiple devices at once.

Puntos a favor

What is interesting is the ability to automate so many repetitive and tedious functions for an IT person. Centrally manage patches of windows and third-party software.

Desventajas

The thing that perhaps needs improvement is that when running tasks at set times there is no option to have an email arrive with the outcome of the task.

Alternativas consideradas

SolarWinds Service Desk

Razones para elegir NinjaOne

Because Ninjaone in my opinion handled the update patch better. Furthermore, the price includes a ticketing system

Razones para cambiar a NinjaOne

Price, simplicity, functionality and product offer
Pat
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ninja Review

Revisado el 22/10/2019

We have been very satisfied with the product so far. Our rep has been very responsive to our needs...

We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.

Puntos a favor

Ease of use and features is the main reason. The product was easy to deploy compared to the older one we moved away from. Anti-Virus feature and TeamViewer add on.

Desventajas

The reporting functions need some improvement as well as the backup functionality.

Alternativas consideradas

ConnectWise ScreenConnect

Razones para elegir NinjaOne

Ease of use was the main reason.

Software anterior

Kaseya VSA

Razones para cambiar a NinjaOne

As mentioned before ease of use , price point and our rep.
Jamie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Exactly what we needed from an RMM

Revisado el 26/3/2021

Very good.

Even though we're a small IT company, every member of staff have made us feel valued as...

Very good.

Even though we're a small IT company, every member of staff have made us feel valued as a Ninja client.

Puntos a favor

The patch management works great, clients feel confident that we are proactive with important security updates.

Desventajas

The UI can be a bit tricky at times but the online FAQs are very helpful.

Alternativas consideradas

ConnectWise PSA

Razones para elegir NinjaOne

Price but the frequency of changes and management lost our confidence in Solarwinds (formally GFI, LogicNow, Hounddog).

Software anterior

N-sight

Razones para cambiar a NinjaOne

I was impressed by the efficiency, professionalism and that Ninja seemed to want to get to know us and work with our business.
Gary
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great RMM with all the features you needs without being overly complicated

Revisado el 11/2/2021

Puntos a favor

Its simple to Navigate and use. See all your devices in one place and filter them in to departments and roles. Configure separate policies for handling Microsoft and 3rd party updates. Set warning levels and thresholds for anything from disk usage, failed logins to smart disk failure warnings. It ticks all the boxes and they are continuing to add new features such as backup and AntiVirus integration. You can also provide remote access for users to access their own devices. You can schedule regular reports on their access, hardware, system status, antivirus protection and updates giving you an audit trail for any compliance requirements.
Best of all you can manage the whole thing from my desk or a mobile device.

Desventajas

There is very little to complain about. In fact the only minor issue currently missing is image based backup solution but this is in development.

Alternativas consideradas

N-sight y LogMeIn Central

Razones para cambiar a NinjaOne

Ninja offered a simpler set up and a better pricing structure.
Gary
Calificación general
  • Sector: Redes informáticas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ninja meets all requirements

Revisado el 8/11/2019

I support about 100 desktops and 5 servers with Ninja. It’s my lifeline to my clients and saves me...

I support about 100 desktops and 5 servers with Ninja. It’s my lifeline to my clients and saves me untold hours by not having to go onsite and by automating many routines.

Puntos a favor

The interface is what I like best. It is clean and easy to navigate, even though there are a lot of features. You can choose to stay simple on the surface or go deeper for more tools.

Desventajas

I wish they had more routine training for the more complex aspects of the program. There’s a lot to learn that would help me but I need some hand holding!

Lionel
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Merci Ninja Rmm

Revisado el 12/10/2021

I solve a lot of business problem , can correct almost everything by remote . My country is very...

I solve a lot of business problem , can correct almost everything by remote . My country is very large so they can help me also to make it from my office

Puntos a favor

I like the contact with the ninja team , the free courses , they help me grow a lot .

Desventajas

Some feature was missing , but Ninja team now put the backup solution and that’s work perfectly

Alternativas consideradas

Acronis Cyber Backup y Kaseya VSA

Razones para elegir NinjaOne

The customer, contact . The service , the purpose . The facility to deploy . The efficient of the software

Software anterior

Acronis Cyber Backup y Kaseya VSA

Razones para cambiar a NinjaOne

I choose them cause I trust them . Free courses , free try . My manager always follow me and answer to my questions . The prices
Jesse
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best RMM out there!

Revisado el 13/11/2019

We have been able to have eyes on all clients servers which helps us a lot since before server...

We have been able to have eyes on all clients servers which helps us a lot since before server drives would die without us checking or the client paying for your manual backup check service. Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

Puntos a favor

Ninja RMM has helped our MSP us better manage our growing customer base while providing us with the peace of mind client networks are being properly maintained and monitored.

Desventajas

We have not had many issues with Ninja RMM so far. If anything the company is younger than most RMM platforms but funny enough I find that to be an advantage since they are constantly adding features and improving their platform.

Alternativas consideradas

N-central, Kaseya VSA y ConnectWise PSA

Razones para cambiar a NinjaOne

Ease of use and general management was less intense. Ninja RMM also had a great support team based in the US that is always extremely helpful.
Stan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Get the job done

Revisado el 2/9/2020

Ninja is aggresively customer focused - as it should be.

Ninja is aggresively customer focused - as it should be.

Puntos a favor

I like the smooth and fast interface. Other products have universities setup so you can spend days and weeks learning their system. That is not needed here. It gives me exactly what I need to get the job done.

Desventajas

Anything can be improved. Some aspects of the interface could be tweaked.

Mario
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Optimizing time while NinjaRMM does routine work for us

Revisado el 4/9/2020

Little by little we are configuring and customizing your policies to work for us. At first it cost...

Little by little we are configuring and customizing your policies to work for us. At first it cost us a little but we have the help of NinjaRMM

Puntos a favor

Once they learn how to use it, the interface is very comfortable and productive. The ability to personalize everything to the way we work in the company.

Desventajas

It still has few integrations. They still don't have it, for example, zendesk (and they use it to support me). Let's see if they improve soon

Radoslaw
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product

Revisado el 27/8/2021

again great, lightweight, and working product

again great, lightweight, and working product

Puntos a favor

Software is very easy to set up, and everything is clear from start to finish, easiness of deployment allow us to push it fully with GPO, and that way all new assets get it. Company wide policies are working fine, and we use Webroot integration so we're getting AV protection in bundle.

Desventajas

Nothing really to report here, everything (fortunately! XD) works

Alternativas consideradas

Autotask PSA

Razones para cambiar a NinjaOne

It offered all we needed from get go, so we didn't even bothered checking alternatives.
Marek
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

NinjaOne Review

Revisado el 12/5/2023

Overall, my experience with NinjaOne was highly positive. The platform's user-friendly interface...

Overall, my experience with NinjaOne was highly positive. The platform's user-friendly interface and customizable options allowed me to effectively manage tasks and workflows. The intuitive design made it easy to navigate and access the tools I needed, boosting productivity. The exceptional customer support ensured that I received prompt assistance whenever required. Although the limited integration options were a drawback, the core functionalities provided by NinjaOne met my needs. With continued updates and enhancements, NinjaOne has the potential to further optimize workflows and become an even more valuable asset for businesses and individuals alike.

Puntos a favor

One of the things I liked most about NinjaOne was its intuitive and user-friendly interface. The platform was designed with simplicity in mind, making it easy to navigate and utilize its various features. The clean and organized layout enhanced productivity and allowed me to quickly access the tools and information I needed. Additionally, the extensive range of customizable options and templates offered flexibility in tailoring the platform to my specific needs. The customer support provided by NinjaOne was also exceptional, with responsive and knowledgeable staff ready to assist whenever I encountered any issues or had questions.

Desventajas

While NinjaOne had many positive aspects, one thing I liked least was the limited integration options with third-party applications. Although it offered essential features and tools within its platform, there were instances when I needed to connect and sync data with other software or services. The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information. Expanding the range of integrations would enhance the overall usability and interoperability of NinjaOne.

Christopher
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ninja saved us time by simplifying our MSP workflow

Revisado el 11/11/2019

Puntos a favor

The thing I liked most about Ninja was that coming from our old RMM platform (Centrastage aka AutoTask Endpoint Management, aka Datto RMM) was that you did not need to have a tech spend days reading documentation on setup best practices and then commit weeks to redeployment. When you login to NinjaRMM for the first time the website walks you through the basic setup of your account, clients, etc. When done that walkthrough you are ready to start using Ninja but with just two clicks you can easily hop over to the settings page and customize things even further. That ease of implementation made our switch to NinjaRMM go so smoothly and quickly that we finished account setup and transfer of all clients in less time than planned for!

Desventajas

The thing I like least about Ninja is they do not have an Android mobile app at the moment (Nov 2019) only a iOS app. Being able to check system health/status and run tasks from mobile on Android would be wonderful. That said they very well may have an Android app in development and being that Android holds a majority market share it seems unlikely that Ninja won't eventually release an Android mobile app.

Alternativas consideradas

N-sight, ConnectWise Automate y Pulseway