Opiniones de NinjaOne

- Fácil implementación
- Posibilidad de implementar & customizar alertas (servicios, procesos, event viewer,etc(...))
- Compatibilidad con Mac*
- Integración de antivirus (Bitdefender o Webroot) desde NinjaRMM
- Posibilidad de control remoto de equipos/servidores (Windows/Mac)

- No puedes personalizar el dashboard principal
- Poca integración con SNMP v3 para monitorización avanzada
- Pocas opciones de automatización para Mac (Instalación/Updates) o gestión de equipos Mac
- Poca integración con Linux
- No desarrollada la parte de integración con Hyper-V como sistema de virtualización (VMware, si)

Tiene buenas herramientas, informes, tareas y comandos.

Siendo sincero no veo nada de malo en esta plataforma.

Me parecion un aplicativo muy util en cualto a la asistencia remota, es facil de utilizar y su interfas es agradable a la vista.

podria decirce que por el momento no he encontrado nada de malo en este aplicativo.

Este aplicativo es de gran ayuda para brindar soporte IT remoto es intuitivo.

Puede tornarce algo lento cuando no se tiene buen internet.

Centralizar las alertas
La posibilidad de afinar qué se quiere monitorizar y cada cuánto tiempo
Generar nuestras propias alertas
Variedad de checks
Facilidad de despliegue
Organización jerárquica de los recursos monitorizados
El equipo de soporte y acompañamiento

Para nuestros casos de uso consideramos que la herramienta cumple con las expectativas

es un aplicativo muy util en muchoscaso, ya que sus herramientas son completas e intuitivas.

Puede llegar el caso que el equipo no compla con las caracteristicas o se ponga lento en una que otra ocacion.

Fácil de utilizar e implementar, con bastantes herramientas de control.

Destacaría la falta de personalización del dashboard.

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.

The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.

What is interesting is the ability to automate so many repetitive and tedious functions for an IT person. Centrally manage patches of windows and third-party software.

The thing that perhaps needs improvement is that when running tasks at set times there is no option to have an email arrive with the outcome of the task.

Its simple to Navigate and use. See all your devices in one place and filter them in to departments and roles. Configure separate policies for handling Microsoft and 3rd party updates. Set warning levels and thresholds for anything from disk usage, failed logins to smart disk failure warnings. It ticks all the boxes and they are continuing to add new features such as backup and AntiVirus integration. You can also provide remote access for users to access their own devices. You can schedule regular reports on their access, hardware, system status, antivirus protection and updates giving you an audit trail for any compliance requirements.
Best of all you can manage the whole thing from my desk or a mobile device.

There is very little to complain about. In fact the only minor issue currently missing is image based backup solution but this is in development.

The interface is what I like best. It is clean and easy to navigate, even though there are a lot of features. You can choose to stay simple on the surface or go deeper for more tools.

I wish they had more routine training for the more complex aspects of the program. There’s a lot to learn that would help me but I need some hand holding!

I like the smooth and fast interface. Other products have universities setup so you can spend days and weeks learning their system. That is not needed here. It gives me exactly what I need to get the job done.

Anything can be improved. Some aspects of the interface could be tweaked.

Once they learn how to use it, the interface is very comfortable and productive. The ability to personalize everything to the way we work in the company.

It still has few integrations. They still don't have it, for example, zendesk (and they use it to support me). Let's see if they improve soon

Software is very easy to set up, and everything is clear from start to finish, easiness of deployment allow us to push it fully with GPO, and that way all new assets get it. Company wide policies are working fine, and we use Webroot integration so we're getting AV protection in bundle.

Nothing really to report here, everything (fortunately! XD) works

The thing I liked most about Ninja was that coming from our old RMM platform (Centrastage aka AutoTask Endpoint Management, aka Datto RMM) was that you did not need to have a tech spend days reading documentation on setup best practices and then commit weeks to redeployment. When you login to NinjaRMM for the first time the website walks you through the basic setup of your account, clients, etc. When done that walkthrough you are ready to start using Ninja but with just two clicks you can easily hop over to the settings page and customize things even further. That ease of implementation made our switch to NinjaRMM go so smoothly and quickly that we finished account setup and transfer of all clients in less time than planned for!

The thing I like least about Ninja is they do not have an Android mobile app at the moment (Nov 2019) only a iOS app. Being able to check system health/status and run tasks from mobile on Android would be wonderful. That said they very well may have an Android app in development and being that Android holds a majority market share it seems unlikely that Ninja won't eventually release an Android mobile app.