Homebase

Planificación de personal gratuita, seguimiento del tiempo y más.

Calificación general

4,6 /5
(956)
Relación calidad-precio
4,5/5
Funcionalidades
4,4/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,5/5

93%
de los usuarios recomienda esta aplicación
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956 opiniones

Mariel
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Solución de ahorro de tiempo para la gestión de la fuerza laboral por hora

Revisado el 17/4/2023

Después de haber probado otras alternativas, encontré que Homebase se destaca en términos de...

Después de haber probado otras alternativas, encontré que Homebase se destaca en términos de facilidad de uso y conjunto de funciones.

Puntos a favor

Homebase ha cambiado las reglas del juego para mi pequeña empresa. La función de programación de empleados es intuitiva y fácil de usar, lo que me ahorra incontables horas cada mes.

Desventajas

El precio podría ser más flexible, ya que las empresas más pequeñas pueden encontrarlo un poco costoso.

Maria del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excelente app para tu día a día

Revisado el 20/12/2022

Utilizo Homebase diariamente, ya que esta herramienta me proporciona poder planificar a mi personal...

Utilizo Homebase diariamente, ya que esta herramienta me proporciona poder planificar a mi personal de manera rápida y sencilla, automatizando y agilizando el seguimiento que tenemos con nuestros empleados.Esta app la utilizan también los trabajadores para que puedan dejar registrado sus horarios y las horas realizadas mensualmente, para poder gestionar después sus nóminas.

Puntos a favor

Lo que más me gustas de Homebase, es como me agiliza mi trabajo con la planificación del personal de mi empresa. Esta app proporciona tanto calendarios de equipos, como previsiones de presupuesto.

Desventajas

Realmente, me gusta todo de esta app, por añadir una desventaja, sería que tiene un coste por su servicio, pero es bastante asequible en comparación con otras app que gestionan las mismas funciones.

Yefrin
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente Programa!!!

Revisado el 21/2/2021

Puntos a favor

Este programa es excelente, lo recomiendo sin duda!!!

Desventajas

Es un programa de mucha importancia para el manejo y desarrollo de pequeños negocios

Julia
Calificación general
  • Sector: Relaciones públicas y comunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Buena planificación del personal y sus timings

Revisado el 30/3/2023

Puntos a favor

Buena comunicación entre empleados y la empresa

Desventajas

No encuentro puntos negativos a destacar

Shilleah
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Clock In Tracker for Small Businesses

Revisado el 8/5/2020

Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge...

Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge improvement for us!

Puntos a favor

It has a really easy interface for everyone to clock in and out with their passwords when they start and end their shifts. It also allows all our employees to download an app to their phone that will remind them to clock in/out and also will tell them how much they made that day! Love that.

Desventajas

As an administrator it doesn't allow me to schedule a shift for my employees and have them clock in and out for their lunch or breaks. In order to account for lunch break, the only way to do it is to do multiple shifts for that person for the day. That part is kind of annoying, but not a deal breaker. It is also not an easy interface to use templates from previous weeks or rename then. It says you can do it once the schedule is published, but it doesn't direct you to there once you have done so.

Jeff
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use, set-up, maintain, interface and adjust.

Revisado el 3/12/2020

Exceptional. Set it and forget it.

Exceptional. Set it and forget it.

Puntos a favor

The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees.

Desventajas

Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it.

Alternativas consideradas

QuickBooks Time

Razones para elegir Homebase

Epicor was cumbersome and tricky for HR. That was a longtime ago.

Razones para cambiar a Homebase

Price and Features. Paid Time Off (PTO) feature. Mobile App for remote use
Kelly
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Scheduling issues

Revisado el 25/11/2020

Puntos a favor

Two months ago, I would have given this software 5 stars all around. I think the software is easy to use and loved that I was unable to schedule my staff during their approved request off time.

Desventajas

The last 2 months have been a huge scheduling struggle. First, when my staff requested off, it would only show the amount of hours on the schedule builder, not the actual times I had to go look up the request off times every week for everyone and write them down to make sure I didn't schedule at times they couldn't work. This was very time consuming. For the last two weeks, the times my staff is requesting off is not what shows up on my schedule builder. Example, [SENSITIVE CONTENT HIDDEN] requested off the evening shift this Saturday, Nov 28th. It showed up on the schedule builder that I approved a request off for the day shift. This has been a huge issue It has taken me so much longer to produce a schedule and I have had to work a lot of shifts that my employees requested off and could not get covered. I am extremely frustrated and am considering looking for other scheduling app options if this situation doesn't get fixed soon. I understand technical issues can occur during updates, but for 2 months?

Maegen
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We love Homebase

Revisado el 13/7/2023

In the several years we have been using Homebase, we have loved it! It gives us a professional...

In the several years we have been using Homebase, we have loved it! It gives us a professional appearance with scheduling and timecards!

Puntos a favor

We love how easy homebase is to use for everyone on our team! It is so professional and consistent! It gives small business owners the ability to use a tool with little or no cost! Our associates absolutely love the easy to use app!

Desventajas

We really do not have anything we do not like!

Peter
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent for Restaurants, Hourly Employees

Revisado el 25/11/2020

I've used this as an employee, then as a business owner for about the last 7 years. It's really a...

I've used this as an employee, then as a business owner for about the last 7 years. It's really a no brainer if you need a time tracking tool, and it has been upgraded consistently over the years to add more features. The hiring tool is surprisingly solid as well, and helps to market positions quite well.

Puntos a favor

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Desventajas

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

Alternativas consideradas

BambooHR

Razones para cambiar a Homebase

Homebase wins handily over BambooHR when it comes to hourly employees, and the value and ease of use it brings to busy workplaces.
Claire
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Helpful and Easy Communication

Revisado el 10/8/2020

We switched from Slack because homebase puts scheduling/time-off requests/shift trades all in one...

We switched from Slack because homebase puts scheduling/time-off requests/shift trades all in one place and allows employees to do some of that work on their own. Hooray!

Puntos a favor

I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be!

Desventajas

My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out.

Cheryl
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Game Changer

Revisado el 17/8/2022

Finally getting up to speed with technology. We had so many issues with our previous time clock...

Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!

Puntos a favor

Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.

Desventajas

Sometimes staff tell me they don't get notifications of schedule change when I post it.

Marcus
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Excellent Scheduling Software for Restaurants/Bars

Revisado el 16/5/2022

This is great way to track hospitality staff for clocking in and out, as well as recording some key...

This is great way to track hospitality staff for clocking in and out, as well as recording some key data for payroll processing even if you do payroll outside of Homebase.

Puntos a favor

This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.

Desventajas

It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.

Usuario verificado
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Employee Management Tool

Revisado el 27/7/2020

I love it!

I love it!

Puntos a favor

I love how easy it is for departments to manage their employee schedules and messaging. Different departments all feed into this one tool.

Desventajas

I wish there was a way to issolate schedule templates so that department heads could load their own schedule without affecting others.

Cheena
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Good for manager

Revisado el 19/10/2020

Overall, it is a good mangement tool and have great reporting capabilities.

Overall, it is a good mangement tool and have great reporting capabilities.

Puntos a favor

I like that schedules are showing in tables that is very organized.

Desventajas

I hope there is a way to put in the hours I need covered by a certain department and it will show if I have holes in the schedule. There is also no way put in bonuses, it is showing I can put tips but I would like to be able to put specific bonus type.

Allison
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Fairly good for scheduling, could use some work

Revisado el 17/9/2021

We are utilizing the HR function. It is nice to be able to send in questions and get responses from...

We are utilizing the HR function. It is nice to be able to send in questions and get responses from HR professionals. The help desk is responsive and usually helpful

Puntos a favor

Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.

Desventajas

I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.

Chris
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love Homebase and recommend it to other business owners

Revisado el 16/9/2020

I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it,...

I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.

Puntos a favor

Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.

Desventajas

Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.

Marybeth
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great POS system for a Sports Bar/ Restaurant

Revisado el 24/7/2020

Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves...

Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves time! It is great that I can Blackout dates that no staff can request off. It is great that staff can message each other or let the team know when a shift is available...to switch or cover for another person. I can send out a welcome message to the team when a new employee starts too...super easy to add staff as well!

Puntos a favor

It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!

Desventajas

It seems to slow up at times, but it resolves quickly.
I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!

Alternativas consideradas

Square Point of Sale y Toast POS

Razones para cambiar a Homebase

it was cost effective for what we wanted to do.
Megan
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Affordable scheduling software

Revisado el 30/11/2020

I use the scheduling portion the most. Once a time-off request is approved, it will remind you when...

I use the scheduling portion the most. Once a time-off request is approved, it will remind you when you go to schedule some to work on their scheduled time off. This eliminates scheduling errors. I can also look at each location quickly if I need to shift employees around if I am shorthanded.

Puntos a favor

I like that I am able to link all of my locations within one application. I can easily schedule someone for multiple sites and assign specific duties, send messages, approve or decline time-off, etc.

Desventajas

I do not like that I can't edit someone's information when they take ownership of their account. I have some that forget passwords and not update their personal information like phone numbers and email addresses.

Alternativas consideradas

RUN Powered by ADP

Razones para cambiar a Homebase

We had already been using Homebase and it was cheaper.
Valerie
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great addition to my management tools

Revisado el 19/11/2020

Homebase is invaluable to me. It's very convenient and user friendly.

Homebase is invaluable to me. It's very convenient and user friendly.

Puntos a favor

Homebase is a must-have for me. I do the schedule, communicate with team members and prospective hires and it integrates with square for spot number analysis.

Desventajas

Team members have given me feedback that it's has been occasionally glitchy to sign in and rarely to clock in. Thankfully there is the web time clock option as an alternative when that happens. I am not sure if this has been resolved, b/c no one has complained of this in the last month at the time of this writing.

Alternativas consideradas

Square Point of Sale

Razones para cambiar a Homebase

Homebase had all of the features I needed in one software and it's easy to implement. Also they are consistently adding new features.
Bryce
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Overall great team communication software

Revisado el 14/1/2021

We have been using it for over 2 years and we have explored other options but always come back to...

We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.

Puntos a favor

keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),

Desventajas

The only flaw I can think of is I wish that customer service had live chat.

Danielle
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We Love Homebase

Revisado el 25/11/2020

Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few...

Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few tweaks, it could be even more amazing. The great thing is the company is open to feedback and often test and release new product features.

Puntos a favor

My team was using spreadsheets to schedule and to complete payroll before Homebase. What a manual nightmare. There were always so many mistakes and issues. Once we moved to Homebase, it instantly made things better.

My contractors were able to see their schedules instantly and at any time they needed it. The reminders an hour before their schedule help them to be on time for their shift. So we have fewer tardies. They can also check their payroll amount at any time during the month instead of having to wait until the end of the month when I am able to calculate it. They have also made schedule swaps easy.

It has helped my person who does the scheduling tremendously. It has helped her to be able to get our schedule done in a much faster and efficient way.

It has helped me complete payroll in a fast, easy effective way.

Desventajas

There are sometimes glitches, especially with the app. They are overall minor but can be a pain. For example, sometimes when there is a swap made on the app, it will show a notification, but when you go into the app it doesn't show the swap. Good thing we keep up with them in a chat or we would have no idea who was trying to swap.

Also, it is mostly geared towards companies with employees, this could be great if there could be modifications for people who have contractors and do not have to abide by the same restrictions, such as 8-hour shifts, working days consecutively, etc.

Crystal
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Manage your schedule from the comfort of your phone.

Revisado el 8/8/2022

Overall this helped the communication throughout the team and allowed me to easily track my...

Overall this helped the communication throughout the team and allowed me to easily track my schedule and pay. It was super convenient and easy to use. I was skeptical at first when they had me download the app but then I was obsessed. I think every small business should use this software, it will help your team out tremendously.

Puntos a favor

My team used Homebase as a scheduling and communication tool. If we needed a day off, there is a setting to where I can request a teammate to switch shifts with me or I can request cover. This made it super convenient if I needed a day off last minute.

As for communicating with my team, this was the best! When sending out a group message, it allows you to message the people who are only scheduled for a specific day. So if you needed to let the team you're running late or that you need someone downstairs to bring up supplies, etc. I wouldn't need to take time to select the specific people I need to inform, it would automatically pull up those people from the schedule. This software not only lets you message the people you are scheduled with but it also allows you to see who is scheduled that day. I enjoyed this feature because it let me know when I was working with my bestie or my not so bestie.

Another tool I loved on Homebase was the income tracker. This software was able to track when I worked and for how long and would provide an estimate on how much money I have made that pay period. It wasn't hard to find either. This helped my anxiety a lot because I knew if I had enough to pay my upcoming bills or if I needed to pick up an extra shift.

Desventajas

There is only one thing that I have to say is a con and I think it's more my managers fault. There is a feature in Homebase that allows you to potentially get a small amount of your paycheck early. Unfortunately every time I tried it never worked, but I am pretty sure it's because my manager was against that feature and enabled it. I think this feature is so awesome for employees especially during this inflation period and living in an expensive city.

Dawn
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for Critial Access Hospital

Revisado el 18/7/2020

It was really easy to set up, and its really easy to customize. I am still fine tuning things, but...

It was really easy to set up, and its really easy to customize. I am still fine tuning things, but I can't believe how much time I save by using Homebase. We use it for a small rural hospital, and the nurses always have access to their schedules, can switch shifts and the touch of a button. I can't say enough about the support staff, they are always easy to deal with and follow up to make sure the issue was settled. The software is always being upgraded, and I love the new feature where I can see when they requested the shift and when it was approved. I can show the staff the information, and they can't argue that they didn't know they had that shift. So many great features.

Puntos a favor

The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better

Desventajas

In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff.

Michael
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

The Eatery & More

Revisado el 24/11/2020

Before, our business was using paper schedules and there would always be problems when it needed to...

Before, our business was using paper schedules and there would always be problems when it needed to be changed for whatever reason. Homebase has helped us better communicated with one another. People can see their schedule where ever they are and can talk to team-members whenever needed. It has been a great asset to our business.

Puntos a favor

I like that my team all have access to the schedule as soon as it comes out. The ability for them to request days off on the app is amazing because I do not have to remember all the days, it comes up while I'm making the schedule. The ability for my team to clock in and out on their phones makes it easy and efficient and the ability to track where they did so is very reassuring. Everyone on the team is also able to message on it which means everyone can be in contact even without everyone sharing their phone numbers. The ability for the team to see who they are working with and in what positions is a great bonus too.

Desventajas

I would love to be able to put on the schedule that we are closed on certain days (for holidays or other reasons) just as a reminder for the team. I would also like an option to remove employees without having to terminate them. In cases with students going back to college but working on breaks or families taking maternity leave, they don't need to notifications from Homebase, but they are still planning on continuing to work later on.

Jake
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Underrated Product

Revisado el 11/7/2019

5 stars is not enough stars. If you get this product, you'll be thrilled. I only have a small...

5 stars is not enough stars. If you get this product, you'll be thrilled. I only have a small business (2 locations, 6 employees), and I use a lot of the features, but I don't need all of them. But it's clear to me that as we grow, Homebase will be able to accommodate, easily.

Puntos a favor

Homebase is easy to use, quick, and effective. There is practically no learning curve for new employees. Scheduling is a breeze, as is running reports for payroll. It gives me quick reporting to see my business performance, even when I'm not there I can see how the shops are performing. Clock-in features work great. Customer service and troubleshooting (not that you'll even need it) are seriously amazing. This team treats you like your problem is their main priority.

Desventajas

I wish the date selection feature still said the day of the week like it used to. It says July 10 2019, but it used to say Wednesday July 10 2019. I mean... that's all I can think of that I would change... and that's kind of a non-issue.