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10 opiniones
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I perform surveys of commercial insights using the tool cooltool, it has all the resources...
Revisado el 9/5/2017
Apply theoretical knowledge in practice and obtain results to improve the performance of companies and with that have a market gain, another point reached and power educate people to use software and understand what the data extracted from the system.
Puntos a favor
The ease of use, the quality of the data generated through the analyzes and also the ease of generating reports and exporting the data to statistical analysis software. The iterative form of the system in the research panel assembly. The cost of the software and the hardware that can be used in the platform that allow us to perform the neuromarketing tests.
Desventajas
Does not have integrated in the platform the metrics referring to conductance of hair, cardiac beats and temperature. Requiring a separate report with this data to be assembled.
Respuesta de CoolTool Traducir a español
Thank you for choosing our company, Daniel. We believe our new features will soon surprise you. At this moment, we are actively working on adding new technologies to empower our NeuroLab solution.
- Sector: Estudios de mercado
- Tamaño de la empresa: 51-200 empleados
- Software usado Otro durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A great experience & happy clients
Revisado el 15/8/2017
Experience with a new technology and understanding of its best applications in market research.
Puntos a favor
The fact that you can focus on designing each project almost as a survey and worry about all the analyses later (after data collection) was a huge relief for me. You don't need to have everything figured out from the start to be able to extrapolate and analyse what you need at a later date. In that sense, it reminds me of a standard market research quantitative study, which is comforting when you're using a brand new technology you've never used before. Also the Cool Tool team was very responsive and always helped me out when I had questions.
Desventajas
Sometimes the equipment is a bit glitchy. Once you have done a few interviews, you quickly learn how to troubleshoot -- which is usually just restarting equipment. I think it would be nice if there was some bench-marking information provided by Cool Tool to help with explaining the methodology to clients and interpreting results. I would also like more instruction about how to properly set up the testing room. There were some challenges with lighting for the facial recognition and eye tracker to work properly. Further, I would like more information about the quality of the equipment for peace of mind and to add credibility when recommending this as a viable research platform to our clients.
Respuesta de CoolTool Traducir a español
Thank you for the thoughtful feedback, Megan. We are working hard on improving the product and we release new updates every month. It is not easy to integrate all neuromarketing technologies into one solution. We really appreciate your words and we will do everything possible to enhance your satisfaction with our products. Many thanks for your assistance in making our product better.
- Sector: Estudios de mercado
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
software have some limited functions, more functions is needed to make it fully DIY able.
Revisado el 15/8/2017
added service besides standard market research
Puntos a favor
It can contain survey questions + eye tracking data. Report can be viewed in powerpoint format. White label function is available. There are good help from the community.
Desventajas
some common stuff like customise survey link is not available. Eg. survey.cooltool.com or xxx.cooltool.com and so on. survey respond ID is not peg to the survey project, it is just some random number from the system.... not tidy at all.
Respuesta de CoolTool Traducir a español
Thank you for the review. The custom link feature is already in development. We always are glad to hear new wishes from our clients and try to fulfill them if it doesn't interfere with the automation of our solution. We appreciate the time and investment of our clients and that is why we strive to simplify and automate research rather than adding many detailed functions.
- Sector: Investigación
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Otro durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
CoolTool: a very nice tool to teach design of neuuromarketing experiments
Revisado el 17/9/2019
I use CoolTool to teach neuromarketing experiments with my students in a Neuromarketing Master degree. I show them how to create experiments and encourage them to run their own experiment in CoolTool.
Puntos a favor
is user-friendly and quiet intuitive. It has many different possibilities and works in different platforms. The chat is very useful,
Desventajas
Some features are inflexible. The software needed to run high-quality experiments doesnt work in mac. The website it a bit confusing to find some methodological details.
- Sector: Investigación
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Recommendations for cooltool.
Revisado el 18/9/2019
I am a client of cooltool. I am using software and hardware. I have projects in researches and by using cooltool I have possibility to be a researcher in neuromarketing.
Puntos a favor
I like most in this software that is is smart, value for product, the best team, many additional documents for learning.
Desventajas
Mmm, I think maybe software need to add more function and opportunities in creating reports more easily. In the end i recommend cooltool.
- Sector: Estudios de mercado
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
We really appreciated CoolTool's support team!
Revisado el 17/8/2017
This software is good for researchers who are starting to introduce neuromarketing projects on their organizations.
Puntos a favor
1. Easy building platform for neuro projects
2. Allows several analysis for different neuro metrics especially for eye tracking
3. Software is able to integrate data for different metrics and devices
Desventajas
1. Some features for data build is not available
2. Raw data is not usable.
3. EEG is only limited to one hardware. Hoping CoolTool will partnerwith Emotiv for their 14-channel electrode
4. Limited analytics for EEG
Respuesta de CoolTool Traducir a español
Thanks, we are working on our EEG offer and hope you will be pleased with our changes very soon. As for RAW data, we will be eager to hear your wishes in more detail. Please write to us at support@cooltool.com.
- Sector: Estudios de mercado
- Tamaño de la empresa: 11-50 empleados
- Software usado Otro durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Cooltool is really a nice concept that brings Neuro Research to be affordable and popular.
Revisado el 5/5/2017
Build learning about how to use Neuro tools, translate measurement into actions that clients perceive as practical and valuable
Build credibility of the agency
Get businesses, but we expect slow pickup
Puntos a favor
All in one gives Researchers tools for better interpretations of measurement and translate that into actionable recommendations
Respuesta de CoolTool Traducir a español
It's great to see such a positive review! We are happy to have you on board, Sami!
- Sector: Administración educativa
- Software usado Mensualmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
It was fantastic
Revisado el 5/5/2017
Allow teach and show the use of tech to people that can't afford it
Puntos a favor
Easy to use, the platform is really friendly and allows different uses with the same device, I couldn't imagine not using this tech
Desventajas
The cost of use, for the country situations and the cost of living, we need the use of technology but we don´t have enough resources
Respuesta de CoolTool Traducir a español
Thank you, Mauricio. We try to make our solution as affordable as possible. For example, our Free Subscription plan includes unlimited projects and one collector. Talking about NeuroLab questions, we provide our free subscription users with 10 responses per survey, 1 device per account, and 3 000 seconds of stimuli display time. Moreover, academics can receive a 50% discount for their research projects.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Neurohelp to choose
Revisado el 17/9/2019
I could develop my thesis about preferences between diferent products
Puntos a favor
Is very useful for market research and we can use this to develop a thesis
Desventajas
Online chat should be available at all times
- Software usado Otro durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Able to use it with ease
Revisado el 23/5/2017
Puntos a favor
Friendly and easy to use. Support level was very good too. All the various report are easy to understand and very customisable with own logo.
Desventajas
Do not have the virtual argumented function at the moment. Would be great if can incorporate into it.
Respuesta de CoolTool Traducir a español
We're grateful for your feedback. Your idea sounds good and we will think it over. Thanks a lot!