Visibook

4,6 (631)
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Calendario de empresa y programación de citas con clientes

Calificación general

4,6 /5
(631)
Relación calidad-precio
4,7/5
Funcionalidades
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

94%
de los usuarios recomienda esta aplicación
Ordenar por

631 opiniones

David
David
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Beneficios de uso de Visibook

Revisado el 8/7/2023

Me sirve día a día para guardar eventos y citas importantes a futuro en realizarse. Me ayuda a no...

Me sirve día a día para guardar eventos y citas importantes a futuro en realizarse. Me ayuda a no olvidar nada gracias a sus recordatorios y su diseño.

Puntos a favor

Me gusta su funcionalidad y las opciones que ofrece, me ayuda en la creación y agendamiento de citas. Me mantiene organizado y al día.

Desventajas

La incorporación con la herramienta de Google calendar.

Cecile
Cecile
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Who, When & What APP

Revisado el 28/7/2018

I absolutely love having my appointments easily displayed for me to plan daily, weekly or monthly.

I absolutely love having my appointments easily displayed for me to plan daily, weekly or monthly.

Puntos a favor

The APP helped me to show the days and times that I was available for my clients which saved me lots of time having to fumble through an agenda. It also allowed my clients to see the services that I offer and the fees associated with them. The messenger/notifications aspect was also a bonus! Communicating with clients is simple and effective!

Desventajas

I wanted to have shared photos or documents with my clients directly through the APP. I also would love to send one notification to all clients instead of having to copy-paste (which cannot be done within the APP). I had to type on my phone, message myself and then copy-paste.

melissa
melissa
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Functional

Revisado el 6/3/2018

Order, organization, and the ability to manage multiple appointments.

Order, organization, and the ability to manage multiple appointments.

Puntos a favor

I like how easy this program is. I literally pull my phone out and schedule appts in seconds. I love the automated reminders for me and my clientele.

Desventajas

The only thing is, I wish I could respond to clients via text rather than having to go into the actual app to respond.

Frances
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 1.0 /10

Not the best

Revisado el 27/7/2018

Puntos a favor

Easy to book people in and add clients in

Desventajas

I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

Respuesta de Visibook

Hi Frances,

Sorry to hear that you're having this difficulty. Actually, Visibook is optimized for the capability you're looking for, but it seems like you might have seen that when you make a change to an availability, you have the ability to change just the one, or all of the availabilities in that series.

If you need further help, please feel free to send us an email at hello@visibook.com!

Sherry
Sherry
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

"best appointment manager"

Revisado el 3/4/2019

Puntos a favor

i love this software because of its ease of use and also its notification system serves very good. it notifies of every new appointment with email both to the client and myself.

Desventajas

there should be provision of least duration before which client cannot fix the schedule or session. it would be the best with few modifications. also synchronization needs to be improved for long messages.

Respuesta de Visibook

Thanks for your review! You have the ability to adjust your cancellation window under your Calendar Settings. Clients will not be able to change the appointment if the cancellation window has passed.

Lic. Francia Sanoja
Lic. Francia Sanoja
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Schedule your appointments practically and easily with Visibook

Revisado el 9/1/2019

My personal experience has been very good for allowing me to respect a schedule of appointments and...

My personal experience has been very good for allowing me to respect a schedule of appointments and its systematized handling from my cell phone.

Puntos a favor

The simplest and most practical way to schedule appointments for my patients, allowing me not only to synchronize with my google calendar, but also to interact with the patient and channel payments. It seems very funtional to use my mobile phone, which allows me to optimize my attention.

Desventajas

That patients book their own appointments, which sometimes blocks a certain time without penalty for not attending it. To improve this detail it would be functional to integrate more effectively with the reservation payments prior to the consultation.

Respuesta de Visibook

Thank you for your review and feedback! If you set up a cancellation policy along with payment processing, then customers won't be able to last-minute cancel without penalty. Please contact us at hello@visibook.com if you have any questions on how to implement this.

Ian
Ian
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Visibook is building an awesome product. I use it every day.

Revisado el 27/2/2018

Ease of scheduling appointments

Ease of scheduling appointments

Puntos a favor

I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat.

Desventajas

Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving.

Ushan Sasika
Ushan Sasika
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Simple way to manage appointments

Revisado el 6/4/2019

It helped me to manage all the appointments without messing with my other works.

It helped me to manage all the appointments without messing with my other works.

Puntos a favor

The app is very user-friendly and easily get understand for first users.

Desventajas

Sometimes its text messages take a long time to reach clients.

Respuesta de Visibook

Thanks for your feedback. Text messages should be getting to your clients within a few seconds. Can you please email us at hello@visibook.com the next time you see this happen?

Janet
Janet
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Convenient and accessible client booking app!

Revisado el 22/4/2019

Easy on the wallet, time-saving, and simple to use client booking app!

Easy on the wallet, time-saving, and simple to use client booking app!

Puntos a favor

The flexibility of both client and business usage is a plus for me. This app helped me schedule and communicate with clients with ease and when I came across any issues, the customer service was there almost instantly with the chat feature.

Desventajas

Bulk-message sending to multiple clients at once is an absent feature which could make things easier for me and my clients.

Respuesta de Visibook

Thanks for your review and feedback!

Christian
Christian
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great for appointment booking/management

Revisado el 4/1/2020

Efficient/easy-to-use appointment scheduling software for gyms, small businesses, and service-based...

Efficient/easy-to-use appointment scheduling software for gyms, small businesses, and service-based businesses as well.

Puntos a favor

I enjoyed the simplicity of Visibook. Appointment scheduling/reminders were extremely effective and adhesive to use. I like how it automates a lot of features, such as appointment confirmations/reminders.

Desventajas

I had no issues at all during my time using Visibook. Everything fit my needs as a consumer/business using this software.

Heather
Heather
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I have been using the app for my personal training business and it has been a godsend.

Revisado el 26/2/2018

I get to improve my level of professionalism with my clients.

I get to improve my level of professionalism with my clients.

Puntos a favor

It reminds all my clients of our appointment 24 hours in advance and send them notices as we book new appointments. It helps add another layer of professionalism to my business and my clients love it. It's like my own personal assistant. The simplicity is great but there are a few limitations in the features. At the end of the day it does everything I need it to.

Martha
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Booking the easy and smart way

Revisado el 24/3/2020

I have used Visibook to get organise for my clients. This has made me more reliable to my clients.

I have used Visibook to get organise for my clients. This has made me more reliable to my clients.

Puntos a favor

Availability known to clients. The app lets your clients know what times you are available and what times you are engaged. This minimizes unnecessary communications and saves much time.
Available times can be updated. You may lay out your plans but things do change along the way, where you cannot execute all your plans. When such things happen, you have the freedom to edit your available times and the process is easy.
With Visibook, you can create buffer time between appointments. Developers knew that as humans, we don’t just jump from one activity to another all times without any rest. Visibook has a feature to let you create a buffer time.
Good customer service. It is so easy to seek technical support because their link was placed notably on the menu. And when you contact customer care, they are always ready to attend, and they do this positively
Visibook has an inbuilt calendar to help you get more organized. In case you prefer other calendars other than the default one, you can sync with google and other calendars as well.
One other special feature on Visibook is the automatic text remeinder. The importance of that cannot be exergerated.

Desventajas

Sometimes, if you take much time on the app, especially on android, it tends to become slow to operate. I solve this by restarting the app.
There is no option to manually sort my services, apart from the alphabetical or chronological order.
I feel that the payment options are not enough. Clients prefer various ways of making payments.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good for Basic Scheduling

Revisado el 4/4/2019

I loved it and would use it again! It's easy to use and affordable.

I loved it and would use it again! It's easy to use and affordable.

Puntos a favor

I used Visibooks when I was working at a physical rehab center to schedule appointments with patients. It's a great tool because you can schedule using both you laptop and your smartphone and send reminders to your supervisors and patients as well. What was also nice about it was that you can share information on your social media accounts which I thought was a cool marketing tool. They also have a free version that works just as well (you can only book 40 appointments though).

Desventajas

Sometimes the app froze and they do not currently have a phone number available for customer service.

Respuesta de Visibook

Thank you for your review! Please email us at hello@visibook.com with any information about the app freezing. We'd love to learn more about how that happened for you so we can fix it.

Debbie
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Visibook

Revisado el 28/7/2018

I’ve used Visibook for years and have been very happy! Text reminders, fairly easy to navigate...

I’ve used Visibook for years and have been very happy! Text reminders, fairly easy to navigate (sometimes through a little trial and error), clean-looking interface, and prompt responses to my questions. With the exception of the recurring group appointments, Visibook does everything I need it to and it’s made me look more professional as well as saved me time in scheduling and rescheduling piano lessons. I highly recommend Visibook!

Puntos a favor

So many things to like! But if I have to choose just one, I’d say it’s the text reminders and notifications. My piano families receive text reminders about their kids lessons, as do I. I also have the option of sending notifications when I’ve canceled or rescheduled a lesson. Such a helpful feature for busy families! And one that is often an upcharge/add-on with other scheduling programs.

Desventajas

I sure wish Visibook offered recurring group appointments. I can set up recurring one-in-one piano lessons but not recurring group lessons.

Usuario verificado
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Scheduling Made Easy

Revisado el 31/7/2018

Using VisiBook has saved us a lot of time in scheduling appointments so I have been very pleased. ...

Using VisiBook has saved us a lot of time in scheduling appointments so I have been very pleased. Plus the price is very reasonable so that always makes things better :)

Puntos a favor

Overall, it's pretty user friendly. I use it for a training schedule so it's a little different than what most clients probably use it for, but it has made it a lot easier for my trainees to find a date/time that suits instead of having to email back and forth to find a time to schedule a training appointment.

Desventajas

If you're not the most tech savvy, using the software can be slightly confusing. Overall though, it's not difficult to manage.

Usuario verificado
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great scheduling app

Revisado el 19/12/2018

I love it!

I love it!

Puntos a favor

I love that I send interested clients my link (which they can also find on my website), and the only thing that they see are available openings. We both get a confirmation email and/or text. We both get reminders and they can cancel or change their appointment without having to pick up the phone. It saves so much phone time. They can also message me through Visibook.

Desventajas

When they message me I get it as a text but I have to go to Visibook to answer the text.

Respuesta de Visibook

Thanks for your review! We appreciate it!

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good price and easy to use

Revisado el 9/10/2018

My overall experience was very good. The app is definitely easy to use!

My overall experience was very good. The app is definitely easy to use!

Puntos a favor

For a low price I was able to track all of my client appointments. Rescheduling was easy and tracking other trainer schedules was simple as well.

Desventajas

There were a few bugs now and then and once the app got really popular they stopped responding to my support questions

Respuesta de Visibook

Hi,

Our tech support has always been the same and we always respond to every inquiry. If you've sent in an inquiry and it has been answered, please send an email to us at hello@visibook.com.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Simplicity is Key

Revisado el 29/12/2018

Puntos a favor

I love how easy it is to figure out and use, I manage my online, in person health coaching business that partners with five other gyms and clinics. All our services are on the calendar and it is the only way I can stay organized.

Desventajas

I wish it would have a feature that would organize mulitple time zones and have live URL links.

Respuesta de Visibook

Thanks for your review and feedback! Multiple timezones is on our list of features to add. Our URL links are live. Can you send us an email at hello@visibook.com to let us know what seems to be missing?

Anne Marilyn
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Review For Visibook

Revisado el 11/7/2022

It's great that it mobels when I'm available and their live support is 24/7.

It's great that it mobels when I'm available and their live support is 24/7.

Puntos a favor

Visibook is great appointment scheduling software for small, medium and large businesses. Easy to use for both cleint and business owner.

Desventajas

I found that integrating my Google calendar took a little time, not sure if it was a technical error.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

the effective multiplatform for scheduling customer visits

Revisado el 20/1/2022

allows you to make payments optionally, something that not all tools use.

allows you to make payments optionally, something that not all tools use.

Puntos a favor

I like it because it has the option to schedule in the google calendar as well as attached to other google tools. It also allows us to have reminders and manage calls with the data that the system already shows you.

Desventajas

You still don't have the option to attach files that have macros as it's just for reminders.

Jana
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Visi book filled my schedule

Revisado el 30/11/2016

Visibook has made it possible for me to maximize the efficiency of scheduling. In addition I have ...

Visibook has made it possible for me to maximize the efficiency of scheduling. In addition I have clear records of past appointments for each client as well as overall statistics. The platform also allows me to have contacts of my clients available from everywhere and contact them easily. My clients enjoy the option to schedule their own appointments when needed or have reminders for their regular set up sessions. Whenever I have questions customer service is always immediately available through chat. All issues get solved immediately.

Puntos a favor

Software is easy and intuitively to be used and is highly professional for my clients

Desventajas

The ability for my clients to book their own sessions can lead to frustration if they book in advance and it creates a conflict for me that I haven't adjusted in my schedule

Angela
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 10/5/2019

Visibook has completely solved the problem I was having with people forgetting their appointment...

Visibook has completely solved the problem I was having with people forgetting their appointment time and not showing up. I no longer have that issue thanks to the reminder texts it sends out. It has also been great for people to see my availability and book their own appointments without having to take my time to talk on the phone with them to schedule.

Puntos a favor

This software was very easy to figure out and I love that is automatically sends out reminders for the appointments 24 hours in advance.

Desventajas

I don’t like that you can only store one phone number for reminders. I work with kids and sometimes the other parent brings him, but doesn’t get the reminders if I’ve stored it under moms number.

Respuesta de Visibook

Thank you for your review!

Gretchen
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great software for our growing pet grooming shop

Revisado el 4/5/2019

The ability to communicate to my groomers and customers via the app is fantastic! Our client list...

The ability to communicate to my groomers and customers via the app is fantastic! Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website. We haven't had a need to use the payment function via Visibook, but I can see how this would be a great benefit for some folks.

Puntos a favor

The software is very easy to use and intuitive for me. My groomers are able to see when appointments are scheduled whether they are here or not. The ability to add different services and providers is great, along with the ability to text client's when their pup is ready to be picked up.

Desventajas

There is honestly nothing I like least about this software at all.

Respuesta de Visibook

Thanks your great review!

Usuario verificado
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great software

Revisado el 8/2/2019

Puntos a favor

The most i like about this software is the ability to have clients schedule their own time and the option for online processing

Desventajas

The least i like about this software is the numerous amount of notifications. it gets overwhelming

Respuesta de Visibook

Thank you for your review and feedback. Just fyi, you can adjust your notifications to customize it to your preferences. You can find this under your "Profile Settings."

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

An Easy Solution For Freelancers To Manage Appointments

Revisado el 29/12/2018

Puntos a favor

-Simple scheduling solution designed with Freelancers in mind.
-Easily schedule customers and send email or SMS reminders.
-Eliminates scheduling conflicts and can focus on more important business aspects
-Sync with Google Calendar.

Desventajas

-Slight learning curve at first at setting up appointments and syncing calendar.
-Some features like setting business hours are harder on mobile.
-Lack of some simple features but very good value for the money and features are constantly being added.

Respuesta de Visibook

Thanks for your review. We'd love to hear more about how we can make Visibook easier to use. Please send us an email at hello@visibook.com with some details on what you found difficult; we'd love to continue to make it better.