Klaviyo

Solución de marketing por correo electrónico para plataformas de eCommerce

Calificación general

4,6 /5
(423)
Relación calidad-precio
4,3/5
Funcionalidades
4,6/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,3/5

95%
de los usuarios recomienda esta aplicación
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423 opiniones

Gonzalo
Gonzalo
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

La fiabilidad de una buena app

Revisado el 24/5/2023

Me resulta bastante buena su interfaz intuitiva y la facilidad para usarlo. Es muy buena para...

Me resulta bastante buena su interfaz intuitiva y la facilidad para usarlo. Es muy buena para generar templates y mandar mails rápido. Ahora, la verdad que a la hora de editar esos mails no es tan rápido y lindo como uno esperaría. A veces se pone medio lento y las opciones de edición no son muy lindas. Además, podrían meterle más pila a la automatización, porque todavía le falta un poco de potencia. En resumen, Klaviyo está bueno porque te simplifica la vida con los mails, pero podrían laburar un poco más en la edición y darle más fuerza a la automatización.

Puntos a favor

Destaca por su intuitiva interfaz y su facilidad de uso. Es una herramienta que permite generar templates y correos electrónicos de forma rápida y eficiente dentro de todo

Desventajas

En cuanto a la edición de los mails, Klaviyo podría mejorar en este aspecto, dando una experiencia de edición más ágil y atractiva. Además, aunque cuenta con funciones de automatización, este aspecto podría ser ampliado y mejorado para un mejor nivel de personalización y eficiencia

Joan
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Funcionalidad

Revisado el 16/2/2021

En general nuestra experiencia con este software es muy buena y muy gratificante ya que nos permite...

En general nuestra experiencia con este software es muy buena y muy gratificante ya que nos permite hacer email marketing de una forma rápida y asequible.

Puntos a favor

Lo que mas nos gusta del software es que tiene muchas funcionalidades y es muy fácil de usar y además otra cosa que nos gusta mucho que es que te ofrece una gran cantidad de plantilla de email para personalizar y te personaliza algunas automáticamente con la información de tu empresa y logo y colores.

Desventajas

Lo que menos nos ha gustado del software por decir algo es que el software únicamente esta en ingles sin contener alguna opción mas de idioma.

Alternativas consideradas

Mailchimp

Razones para cambiar a Klaviyo

Porque únicamente se centra en el email marketing mientras que Mailchimp te ofrece mas soluciones que en momentos hacen que te sea mas lioso o complicado si únicamente quieres usar el email marketing.
Roger
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

El mejor manejador de emails para marketing

Revisado el 26/9/2022

En general el software esta bastante bien, bastante intuitivo y facil de usar para alguien que va...

En general el software esta bastante bien, bastante intuitivo y facil de usar para alguien que va empezando a enviar su campaña a traves de emails.

Puntos a favor

Lo facil que es poder programar los envios de los correos, poder obtener reportes, subir toda la data de los clientes en diferentes segmentos, construccion de emails faciles.

Desventajas

No existe alguna integraccion para Whatsapp, esto es importante ya que mucha gente prefiere ser contactada por WhatsApp que por correo.

Álvaro
Álvaro
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Buena opción para pequeñas empresas y tiendas online, aunque la interfaz es mejorable

Revisado el 5/5/2023

Bajo mi punto de vista, es una herramienta de marketing por correo electrónico muy poderosa y...

Bajo mi punto de vista, es una herramienta de marketing por correo electrónico muy poderosa y eficaz, especialmente para tiendas online y empresas de comercio electrónico que quieren tenerlo todo a mano en una sola plataforma. Aunque su interfaz de usuario es bastante mejorable y hay que estar dispuesto a asumir su coste

Puntos a favor

Las muchas opciones de personalización avanzada y las múltiples opciones de automatización de procesos de marketing que ofrece

Desventajas

La interfaz de usuario es un aspecto a mejorar, además el coste puede ser un tanto elevado para empresas que recién inician en su sector

Dalia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Organizacion de datos y ventas

Revisado el 7/9/2022

Puntos a favor

excelente programa de marketing para ofrecer mi producto y tener nuevos clientes, es mas accesible la comunicacion por gmail

Desventajas

no tengo quejas ya que es un programa de trabajo para tener ventas

Brandon
Brandon
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great option if budget is no concern

Revisado el 1/11/2023

Klaviyo def helped me grow my email marketing revenue and helped grow my business overall. It syncs...

Klaviyo def helped me grow my email marketing revenue and helped grow my business overall. It syncs well with many platforms, like Shopify, which makes rolling out campaigns super quick and easy.

Puntos a favor

Klaviyo was super easy to use. Platform was straightforward and easy to navigate. Customer service was always very responsive and helpful on any and every issue that I had. Findining freelancers to work on Klaviyo was also very easy.

Desventajas

It starts to get really expensive quite quickly as your subscribers increase. I was paying $600 a month before I cancelled my account and that is why I cancelled my account. Bento is a much better option and a much better value, which is what I use now.

Alternativas consideradas

Mailchimp

Razones para elegir Klaviyo

Bento is better, cheaper, and the customer support is superb.

Razones para cambiar a Klaviyo

Klaviyo offered a much more robust set of solutions compared to mailchimp but that may have changed now. It seems like the playing field has leveled out in recent times.
Zenia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Worth the price point if you have an audience

Revisado el 23/6/2023

Overall I have had a good experience with Klaviyo. They do what they do well. I find them a little...

Overall I have had a good experience with Klaviyo. They do what they do well. I find them a little expensive, but I can't deny that they have a good quality product. I would recommend this product if you have an established email list, or if you have plans for growing a list quickly. Not sure the price tag would be worth it if you didn't have many clients to write to!

Puntos a favor

I find the email builder to be easy to use and the emails look good. The ability to choose different content based on desktop or mobile is HUGE for me.

Desventajas

My least favourite thing about Klaviyo is probably that you can only upload one image at a time. It's a small thing but it annoys me every time.Also, it bills based on profiles, and takes ALL profiles from your Woocommerce account whether they're signed up for email or not. When I made noises about this, they said I should reduce the number of profiles on woocommerce, but that would mean losing valuable customer data in an industry where customer relationships can last for decades.

Steve
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Not user friendly, poor support

Revisado el 7/10/2022

Poor, I wouldn't recommend Klaviyo over others that I have used (Active Campaign, Omnisend, Drip).

Poor, I wouldn't recommend Klaviyo over others that I have used (Active Campaign, Omnisend, Drip).

Puntos a favor

The Klaviyo application is very powerful, no doubt.

Desventajas

The UI for the automation flow filters are not intuitive and not well designed. Basic requirements for flows are unnecessarily difficult to implement.

When you contact Klaviyo support, staff gives information that contradicts their published documentation and often don't actually give the correct advice at all, resulting going around in circles trying to get issues resolved.

Klaviyo list management is also poor, and like some other platforms (seems to be a trend), Klaviyo gears the system towards pushing you to pay for more customer profiles than you actually need and then when you try to clean or remove profiles you have to go through manual processes, whereas Klaviyo could easily provide options to automate this, or at least NOT require manual CVS export/imports. I mean really Klaviyo it's 2022 people.

The Klaviyo visual builder is buggy, even in their "NEW" builder there were bugs with things as basic as applying link colour styles at a global level. Generally also poor UI for the visual builder.

Overall, it's almost like the Klaviyo designers tried to make the UI as clunky as possible, probably went to the same design school as the Mailchimp designers (which is equally terrible).

Masud
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My Honest Experience With Klaviyo

Revisado el 11/1/2024

Puntos a favor

Klaviyo makes brand management easy
It comes with amazing SMS marketing features besides being the very best in email marketing
The contact database features works amazingly well.

Desventajas

With Klaviyo, we have had a great experience and well, no issues.

Adam
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The best all-in-one marketing tool for scale

Revisado el 29/5/2023

Overall, I am a fan and they have earned their place as our go-to marketing tool. We can't operate...

Overall, I am a fan and they have earned their place as our go-to marketing tool. We can't operate without Klaviyo.

Puntos a favor

Klaviyo does what it promises. It's an all-in-one solution for email, sms, customer data, and automations. Their software works better than the competitors at scale: they grow healthier lists which means more revenue long term.

Desventajas

The import from mailchimp was a bit of a hassle, and the sync between Klaviyo and Shopify has some unexpected issues that crop up, but that's likely due to our integration and not on the software stack itself. Pricing for SMS in Canada is very high, which may be prohibitive for some.

Hemal
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good for beginners

Revisado el 4/8/2023

Puntos a favor

For automation, email sequences, and website pop-ups, Klaviyo is perfect. It is very easy to use and set up all of the things. One more thing, for website widgets, they don't have a watermark

Desventajas

Before Klaviyo has 1K subscribers but they have recently decreased the maximum limit to just 250.

Alternativas consideradas

ConvertKit, ActiveCampaign, MailerLite, GetResponse y Mailchimp

Razones para elegir Klaviyo

MailerLite is giving 1K subscribers in free plan.

Software anterior

MailerLite
Hiral
Hiral
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

One of the Best Solutions for Internet Retail

Revisado el 5/6/2023

Puntos a favor

Very easy-to-use platform, You can setup multiple types of automation campaigns specific to your type of retail. Abandoned Carts etc.

Desventajas

The pricing model is per store or site, We own about 6 different brands so not able to use sends between brands so have to be very selective of the plans required. Also, there was an auto plan where it automatically removes users that have unsubscribed and lowers the plan tiers.

Alternativas consideradas

SendGrid

Razones para cambiar a Klaviyo

The automated email campaigns were a major reason for choosing Klaviyo vs other platforms, other platforms too have those features but Klaviyo seems way more refined and geared towards Internet Retail.
Benjamin
Benjamin
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A powerful platform for email marketing.

Revisado el 11/7/2023

Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS...

Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS rather than trying to be the tool for everything.

Puntos a favor

I use Klaviyo for my email newsletter. It's been a smooth process overall. I've had no issues importing and managing lists and contacts and have been happy with its design capabilities, deliverability, and analytics.

Desventajas

As my list grows, I'm a little weary of the pricing for larger audiences, but that is only an issue I see down the line.

Alternativas consideradas

HubSpot Marketing Hub y Mailchimp

Razones para elegir Klaviyo

Mailchimp had gotten a little clunky with its growth, and I was having some delivery issues. I felt it was time to try something new.

Software anterior

Mailchimp

Razones para cambiar a Klaviyo

I liked Klaviyo 's focus on email and SMS and felt like its design tools & analytics fit my needs well.
Bo
Bo
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Many features

Revisado el 10/11/2023

The ready to use templates of campaigns are very useful and had given us opportunity to test them...

The ready to use templates of campaigns are very useful and had given us opportunity to test them all before activating campaigns. The usage of targeting correct customers helped us to see the points where we missed before.

Puntos a favor

Klaviyo could be the best when it comes to behaviour based automations especially building customer profiles and targets the correct customers when creating and building the sms or e-mail campaigns. Also it can create and simulate campaigns before launching them and gives you a forecast for future months and years.

Desventajas

Has lots of reporting and analytics features but customizing them are not so practical, high management might not see them appealing.

Sherri
Calificación general
  • Sector: Artículos deportivos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great marketing tool

Revisado el 28/6/2023

Customer service has been good and anytime there is a site wide issue we are kept up to date on it...

Customer service has been good and anytime there is a site wide issue we are kept up to date on it being fixed.

Puntos a favor

We can get several campaigns built and scheduled while we begin work on others

Desventajas

It wasn't something we felt comfortable doing ourselves so we did hire and outside firm to handle this for us.

Arthur
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Best CRM for ecommerce, Worst for Customer Support

Revisado el 3/1/2020

With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for...

With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.

Puntos a favor

Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.

Desventajas

There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.

Dennis
Dennis
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A glowing beacon in a saturated market

Revisado el 11/8/2021

Fantastic from beginning to end. I would suggest Klaviyo to anyone.

Fantastic from beginning to end. I would suggest Klaviyo to anyone.

Puntos a favor

There are hundreds of email marketing managers, and they all pale in comparison to Klaviyo. Instead of trying to be a jack of all trades, Klaviyo focused on making the best e-commerce marketing platform, PERIOD. The integration with Shopify is an utter game changer, and makes it possible to actually feel in control of your marketing.

Desventajas

When it comes to Klaviyo, there is a bit of a learning curve. They do make sure there are plenty of resources, so if you want to learn you will.

Alternativas consideradas

Brevo

Razones para elegir Klaviyo

For the focused look into e-commerce and the commitment to make the best e-commerce marketing resource.

Software anterior

Mailchimp

Razones para cambiar a Klaviyo

Klaviyo is more focused on e-commerce which is my primary focus.
Marcus
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Used it for 4+ years

Revisado el 19/3/2023

We use it every day and there's no real reason for us to switch to another platform.

We use it every day and there's no real reason for us to switch to another platform.

Puntos a favor

It just works. Sure, it's a bit expensive but it's 100% worth it if you know how to do email marketing.

Desventajas

Expensive.SMS marketing isn't available in Europe.Building forms/popups could be more advanced and customizable.

Alternativas consideradas

Drip

Razones para elegir Klaviyo

Mailchimp's integration with Shopify was removed for some time, so we decided to make the jump. This was back in 2019, if I remember correctly.

Software anterior

Mailchimp
Claire
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Completely transformed our ecomm presence!

Revisado el 6/1/2022

Puntos a favor

Klaviyo doesn't just have an easy-to-use platform that makes it fast to set up flows and campaigns, their customer support is incredible! They're always super helpful and the platform has helped us dramatically increase our conversion rate!

Desventajas

I would like to see more templates that can easily be customized, they have a great selection but I would love to see more!

Alternativas consideradas

Constant Contact

Razones para elegir Klaviyo

We needed better deliverability, analytics, and functionality.

Software anterior

Mailchimp
Andrew
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Email Software

Revisado el 17/12/2019

Such an impressive email service and compared to a much more expensive previous system was streets...

Such an impressive email service and compared to a much more expensive previous system was streets ahead. Granted there are better systems but for us the flows are perfect and for the next level of email campaign marketing you would need to spend a lot more

Puntos a favor

The ease of set up and the ability to see results against the campaigns. it was up and running within 24hr and their onboarding was outstanding.

Desventajas

To be honest very little however some of the email creative can be a little constrained. For the price it really is very good for those on a budget and with smaller CRMs. It may become more expensive if you have a lot of addresses as you pay per email user.

Alyssa
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent Email Marketing and Analytics Software

Revisado el 7/1/2022

I enjoy using Klaviyo. Building new emails is easy (and fun) with their included templates and...

I enjoy using Klaviyo. Building new emails is easy (and fun) with their included templates and suggestions. The trainings and academy content helps to continue my professional development and means I am able to continue improving.

Puntos a favor

Klaviyo is an intuitive software for email list management and content creation that provides helpful analytics and suggestions for improvement. t integrates easily with Shopify. Live trainings with their team are helpful, and their support team for any inquiries makes for a great experience all around.

Desventajas

When integrating with Shopify at first, it can be difficult to track where emails are going out - through flows or directly through Shopify. We still have issues with some of this. Some of the training information is hard to implement when you are a company that does not introduce new products often or that has high-cost products.

Jisselle
Jisselle
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Klaviyo is so easy to use, segment, perform A/B tests and for reporting!

Revisado el 2/6/2022

I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used...

I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used HubSpot and MailChimp, but Klaviyo beats them all. It's incredibly user-friendly, especially for design!

Puntos a favor

I love the subject line automation, the most. I also love how easy it is to segment, how you can create desktop and mobile versions of emails, and how I can see all of the email campaign metrics in real-time.

Desventajas

It can stall sometimes when I'm trying to edit the content. The text box can be glitchy and require refreshing.

Alternativas consideradas

Brevo

Razones para elegir Klaviyo

Klaviyo was more user-friendly, and easier to do A/B tests.

Software anterior

Omnisend

Razones para cambiar a Klaviyo

Seemed more streamlined!
Karan
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Pretty good software with just one reservation

Revisado el 8/11/2023

Puntos a favor

Integration abilities with other tools, flows/automation is very easy to setup, the tool is intuitive, other email tools do not offer SMS as well, so it is really good for e-commerce stores.

Desventajas

Pricing, other ESPs are priced more economically, which is favourable for a startup that is trying to scale. At times it is hard to justify the monthly fixed cost if you've had a hard month.

Connor
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The #1 email marketing platform for eCommerce brands.

Revisado el 21/1/2022

Puntos a favor

I love the ability to integrate Klaviyo with all the essential apps within my eCommerce businesses to enable extremely powerful automated flows to send the right messages at the right time.

Desventajas

I wish the pricing was a bit more comparable to Mailchimp, but when setup properly the results make it worth it. Additionally, I wish the SMS feature was a bit better and more polished.

Tareq
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best tools to seamlessly create and schedule campaigns across email

Revisado el 13/4/2023

Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we...

Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we have expanded our campaign scope and targeted new customer segments. Its robust analytics and reporting capabilities have allowed us to create and update our database continually, keeping us informed of consumer trends and interests. Thanks to Klaviyo, we can stay ahead of the competition and connect with our customers more effectively.

Puntos a favor

Klaviyo is an excellent platform that simplifies email campaign setup with automation and easy post scheduling. It provides a plethora of email templates suitable for all needs, making campaign creation hassle-free. Moreover, we can quickly adjust and reuse previous campaigns to fit the new content, saving time and effort. The segmentation tools enable us to create custom lists effortlessly, resulting in targeted mailings and improved results. The product suggestion feature, which is based on customer behavior, is a standout feature as it allows us to create campaigns that cater to customer aspirations. Klaviyo integrates seamlessly with our core marketing channels, and its analytics and reporting capabilities are top-notch.

Desventajas

Klaviyo's ease of use is unparalleled. Its modern user interface is effortless to navigate, and the platform offers a plethora of ready-made templates that cater to all our needs. Moreover, their support team is exceptional, always responsive and helpful, making the entire experience seamless.