Opiniones de ExpensePoint
ExpensePoint
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309 opiniones
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Recomendable
Revisado el 14/12/2022
Muy recomendable y óptima en su uso da muchas facilidades de gestión
Muy recomendable y óptima en su uso da muchas facilidades de gestión
Puntos a favor
Su facilidad de uso y de gestión de gastos en empresa hace el día a día más facil
Desventajas
Quizas algun manual de usuario para comprender ciertas opciones al utilizarlo
Respuesta de ExpensePoint
Hi Manuel,
Thanks for this great review. I'm glad ExpensePoint is making your day-to-day management of expenses easier. We are working on some more How-to options to support our users.
Kind regards,
Sherry McKeen
- Sector: Construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Eficaz
Revisado el 24/12/2022
Muy recomendable
Muy recomendable
Puntos a favor
Lo que más me gustó es que es rápido y tiene herramientas faciles de usar
Desventajas
Quizás un tutorial explicativo del contenido
Respuesta de ExpensePoint
Hello Cristina,
We at ExpensePoint are happy to offer our service to your company. We know that the construction industry is fast-paced, and having a quick and easy tool is essential. Thank you for this review. We are working on improving our support materials to improve your onboarding experience.
Kind regards,
Sherry McKeen
- Sector: Construcción
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Happy Customer! Very professional team and a software that fulfill our needs.
Revisado el 11/6/2018
So First benefit is that people don't have to carry around there receipts and lost them, and for us...
So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit.
Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)
Puntos a favor
First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support!
Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market.
The receipt reader is a feature that we really love.
We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it.
We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.
Desventajas
I don't have much cons because when we have a problem we notified the customer service that take care of it.
The only thing right now is that we are eager to have the Spanish Version!
Respuesta de ExpensePoint
Dear Noemie,
Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family!
Kind regards,
Paul Ansloos
Vice President - Global Sales & Marketing
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Product review - Dec 3, 2020
Revisado el 3/12/2020
The implementation and set-up of the software was easy. The team at ExpensePoint knows the software...
The implementation and set-up of the software was easy. The team at ExpensePoint knows the software well and made it very easy to set-up and start using. As we had questions, they are quick to answer.
Puntos a favor
The software is very easy to use. It is intuitive for the end user. It is also easy to set-up and has many great features that give the software the robustness that it needs. It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system. It also has an easy to use export system that allows easy imports into our accounting system.
Desventajas
Not all fields that get entered in can easy be used in the export files. It requires customization.
Alternativas consideradas
ExpensifyRazones para elegir ExpensePoint
CONCUR was more expensive, did not have all the functionality that we needed and was more difficult to set-up and use.Software anterior
SAP ConcurRazones para cambiar a ExpensePoint
Did not have the functionality that we needed.Respuesta de ExpensePoint
Dear Alexander,
Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using our software. I am pleased to read that you find Expensepoint intuitive, easy to use and set up and robust for your company's needs.
I am also happy to know the analysis reports are making your life easier. We appreciate your business and look forward to a long relationship with your company.
Sincerely,
Sherry McKeen
Vice President - Global Client Relations
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The ultimate solution for my expense reports
Revisado el 10/7/2023
My overall experience has been exceptional. Since I started using this tool, I have noticed a huge...
My overall experience has been exceptional. Since I started using this tool, I have noticed a huge increase in the efficiency and accuracy of my expense reports. The receipt reader feature is just amazing
Puntos a favor
My favorite thing about this platform is how easy and convenient it makes the entire expense reporting process. With its receipt reader feature, I can now simply take a picture of my receipts and forget about dealing with paperwork and the hassles of manually entering details.
Desventajas
I have sometimes experienced issues with location accuracy resulting in incorrect mileage calculations. Lastly, I wish the mobile interface of the app was a bit more intuitive and easy to navigate.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ease Tax Reporting and End Receipt Disorganization
Revisado el 21/8/2020
So far the customer service has been impeccable. I like the customer service and training are...
So far the customer service has been impeccable. I like the customer service and training are available and included for the duration of the contract.
Puntos a favor
What I appreciate is that we can customize fields to suit the different aspects of our business ventures to enable rich and meaningful reporting and analysis. I also appreciate the currency conversion.
Desventajas
The receipts once compiled and posted to holding area (wallet), are not intuitively sorted.
Razones para cambiar a ExpensePoint
Focused on expenses, customization, tracking, and reporting.Respuesta de ExpensePoint
Dear Teresa,
Thank you for your kind review of ExpensePoint. I am pleased that the customization and report capabilities of ExpensePoint have been valuable. I appreciate your feedback regarding the receipt wallet. I will pass on your comments to our developers. Thank you for being our client and have a great day.
With appreciation,
Sherry McKeen VP-Global Client Relations
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best company ever!
Revisado el 17/10/2019
Fantastic, people are very friendly and helpful, listen to what you need. Because this program was...
Fantastic, people are very friendly and helpful, listen to what you need. Because this program was customized for me my job is faster and easier than ever. Time saver
Puntos a favor
Easy to use, easy to navigate customized for my use
Desventajas
there truly isn't anything I do not like about ExpensePoint, how can you not when it makes your job easier and faster.
Respuesta de ExpensePoint
Dear Debbie,
Thank you for your amazing review of ExpensePoint. We are happy you are enjoying the customization and the ease of use. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company.
Kind regards,
Sherry McKeen - Vice President - Global Client Relations
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
expense point review
Revisado el 9/9/2019
Trainer has been very good to work with, communicates well and sets expectations to get us through...
Trainer has been very good to work with, communicates well and sets expectations to get us through the implementation
Puntos a favor
ease of use for our users. they seem to be able to migrate to it easily
Desventajas
it's inability to upload directly from chase credit card small business
Respuesta de ExpensePoint
Dear Dave,
Thank you for taking the time to provide a review for ExpensePoint and your great comment regarding our support. We know how important it is to ensure our clients receive excellent training and setup. In regards to Chase and uploads, we are currently working on the direct integration with Chase. Another option for you to consider is we do offer ExpensePoint World Card as a no fee option for our clients. That would be a quick fix for direct integration. Thank you for choosing ExpensePoint as your automated expense reporting solution.
Kind regards,
Sherry McKeen VP-Global Client Relations
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wonderful software to organize and report expenses!
Revisado el 19/10/2020
Overall our experience with ExpensePoint was great. The implementation and training made everything...
Overall our experience with ExpensePoint was great. The implementation and training made everything simple for the administration team and the users. Any problem or question that I had was immediately handled.
Puntos a favor
This software was very easy to learn and understand how to use. Overall, it is very simple to customize it to your company's exact requirements. The best part was the ease of use to all of the users, I barely had any questions!
Desventajas
I really don't have any cons about the software.
Respuesta de ExpensePoint
Dear Hannah,
Thank you for your 10/10 review of ExpensePoint. We really appreciate your feedback regarding ExpensePoint's ease of use, customization capacity, and your experience with our customer service team. I will be passing your review on to them. It will make their day! Thank you for choosing ExpensePoint. We value your business and look forward to serving your needs.
Yours truly,
Sherry McKeen VP-Global Client Relations
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use
Revisado el 29/10/2020
Overall experience was great , very satisfied with the training and respond to emails and calls if...
Overall experience was great , very satisfied with the training and respond to emails and calls if any questions.
The implementation was s smooth process there was no hiccups or employee complaints
Puntos a favor
Easy to use
Reporting
smooth Implementation
Tracking of expenses
Desventajas
Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality
Respuesta de ExpensePoint
Dear Ronita,
On behalf of the ExpensePoint team I would like to thank you for your great review. We created this expense management solution to help businesses save time and have seamless process for expense management. We are pleased that your experience with implementation was helpful and efficient. Have a great day.
Respectfully yours,
Sherry McKeen
VP-Global Client Relations
- Sector: Educación superior
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
FHSU Foundation Review
Revisado el 21/7/2021
Great experience, [SENSITIVE CONTENT HIDDEN] was very helpful and responsive in our training and...
Great experience, [SENSITIVE CONTENT HIDDEN] was very helpful and responsive in our training and implementation. Look forward to using the product for years to come.
Puntos a favor
Ease of use, flexibility, integrated with our accounting software (financial edge).
Desventajas
Moving expenses from one report to another without having to delete and pull from the trashcan.
Respuesta de ExpensePoint
Hi Jason,
Thanks for the fantastic review of ExpensePoint. I am happy that your accounting software was successfully integrated with ExpensePoint. Seamless integrations make life easy! We love our trainers, and I am glad your experience was positive. Thanks for choosing ExpensePoint, and we look forward to serving you for many years.
Kind regards,
Sherry McKeen
- Sector: Construcción
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Expense report is easy to use
Revisado el 31/5/2022
Puntos a favor
Expense report is easy to use I can upload pictures of my receipts , code them, and submit them for approval. It loads quickly as well.
Desventajas
I just don't like having to switch from one software to another to have them same outcome. The program seems like it will be ok for its purpose.
Respuesta de ExpensePoint
Dear Donny,
Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to serving your expense management needs.
Respectfully yours,
Sherry McKeen – VP-Global Client Relations
- Sector: Materiales de construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Concise and Easy to Use
Revisado el 4/1/2021
Puntos a favor
-ExpensePoint has a user friendly interface for navigating through different functions needed.
-Home page dashboard gives a good overall view about yearly spending by category.
-Report search function helps program admin tracking report approval status quickly.
Desventajas
-Depends on browser and operating systems, sometimes receipts section gets squeezed to size that is not visible. It happens when using Safari on a Mac system.
-The mobile app does not have as much accessibility as desktop version - trouble viewing and creating authorized user's credit card reports on mobile app.
Respuesta de ExpensePoint
Hello Song,
Thank you for your review. Wow! 10 out of 10 is awesome. I am pleased that you are finding the system user friendly and the reports helpful. Thank you for your feedback about receipts and the mobile app. I will share your comments with Development.
Thanks for your review. We appreciate your business.
With appreciation,
Sherry McKeen VP-Global Client Relations
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Fantastic Support
Revisado el 11/10/2018
Overall very good experience.
Overall very good experience.
Puntos a favor
For the most part it's user friendly. On occasion when we do experience hiccups I know I can rely 100% on their support team - specifically Theresa. She responds quickly to any concerns that I have and will work closely with me or our team to to resolve any issues that may arise.
Desventajas
The software only allows one receipt per one transactions. For example, a hotel receipt may have accommodation - food - parking on 1 invoice, we like to break these transactions down - however, we cannot tie this 1 invoice to multiple transaction lines.
Respuesta de ExpensePoint
Dear Tracy,
Thank you for taking the time to provide a review for ExpensePoint. I am pleased that everything is going well with your program and thank you for your great comments regarding our support. We certainly know how important it is to ensure that our clients receive the support that they need quickly. Thank you for comments about Theresa; I will certainly pass them along to her. Regarding your comments about attaching one receipt to one transaction I will have Theresa reach out to discuss this as we do have a split function that will allow you to split an expense which will then tie back all the splits to one single receipt. Finally, thank you for choosing ExpensePoint and for being our client; we really appreciate it.
Kind regards,
Paul Ansloos - Vice President - Global Sales & Marketing.
- Sector: Servicios financieros
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Expense Report Software!
Revisado el 11/10/2018
Overall experience with ExpensePoint has been great. Truly the best expenses software I have ever...
Overall experience with ExpensePoint has been great. Truly the best expenses software I have ever used by far.
Puntos a favor
Apart from being a 100% user friendly to both users and admin, what I really like about expensepoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be.
Desventajas
Limited information displayed for the transactions (description not shown) when viewing the entire report which is a bit difficult when browsing quickly to look for a specific transaction by its description. I would need to open each transaction to see it's full description.
Respuesta de ExpensePoint
Dear Rachelle,
Thank you for taking the time to provide your wonderful comments about ExpensePoint. I am very pleased with your overall experience with not only the program but also with our company service and support; it means a lot to us to hear those things from clients.
I have also asked your support team to contact you to see if there are better ways for us to expand on the viewing experience when looking at transactions. We are always seeking client feedback to better the program which in turn provides a better user experience for all our clients; Thank you for this feedback. Finally, thank you for choosing ExpensePoint as your employee expense management tool. It is a pleasure to have Deloitte as our customer.
Kind regards,
Paul Ansloos - Vice President - Global Sales & Marketing
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
ExpensePoint
Revisado el 15/1/2015
Let me preface this review with the fact that I work for a small non-profit with about 55 employees....
Let me preface this review with the fact that I work for a small non-profit with about 55 employees. ExpensePoint works well as an expense reporting program.
With the help of our customer service rep, I was able to setup our account code structure and approval chain. The account structure requires a sort of high level programing to assign certain departments different account codes and project numbers, etc. I don't come from an IT background, but I know my way around a computer, and I didn't have an issue setting this up with a little help from our customer rep.
Our business assigns project codes to different account codes almost annually, so it can be a challenge to then go into ExpensePoint and change a bunch of the rules so staff can access the correct account codes. They could improve the account code chain setup and make it simpler to edit them. The approval chain will require some tweaking from time to time as the business structure changes, but is much easier to manage than the account structure. We also make use of the credit card integration so that our staff can create credit card expense reports in ExpensePoint. It was a bit of a challenge, but we were finally able to get Visa to give us the correct file type needed, and now it works flawlessly.
We also have the reporting section of the program which allows us to run reports based on almost every input field in an expense report.
ExpensePoint can also be integrated with accounting software, such as Financial Edge. I can't speak to how well that works, as we're still in the process of getting the two programs integrated.
The only major issue we have had is that there is no way to file expense reports when they have been paid/ approved through the system. So, when I go into my account I still have old expense reports from 2012 sitting in my profile. If they could make it so that after the end of the year, every report dated 2014, for example, would go into a folder labeled 2014, it would really streamline the experience. This may be a minor complaint, but it is quite annoying. All in all, I would say that it's a solid program that does what we ask it to.
Respuesta de ExpensePoint
Dear Peter,
Thank you for your great and very constructive feedback. Our team have been notified of your suggestions and will look at integrating them into future upgrades of ExpensePoint.
Thank you for being our customer.
Paul Ansloos
Director of Sales and Marketing
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Awesome! Customer service during the setup has been beyond compare.
Revisado el 18/4/2018
Puntos a favor
Customizable to our needs - we have been searching for 2+ years for a company that would make
expense reimbursements to our employees an easy process, for both the employee and the accounting side. As a church, it has been hard to find a company willing to put in the extra time and brainwork to get the system set up as we need it. Found both in Expense Point.
Great customer service - while we have just begun the relationship with Expense Point, they have
been attentive to every question we need answered, and every detail we need worked out to ensure a smooth flow between their reports and our accounting software.
Employee training - Expense Point employees go the extra mile to ensure that our employees
understand the reimbursement process from start to finish, and provide links to those trainings
just for us.
Price - having researched a lot of companies, you can not beat Expense Point's per employee
rate.
Desventajas
None yet! We start our live process tomorrow, so looking forward to working with Expense Point
to get it going.
Respuesta de ExpensePoint
Dear Ruth,
Thank you for you great feedback for ExpensePoint and your especially your comments regarding the your implementation experience and working with our team. They are a really devoted group and apply great attention to detail in the implementation and training for each one of our clients. So thank you for you comments and I will pass this along to them.
Thank you for choosing ExpensePoint to manage your employee expenses and we appreciate you being our client and look forward to many years of this relationship.
Kind regards
Paul Ansloos - Vice President Global Sales & Marketing.
- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy all-in-one expense management
Revisado el 24/6/2021
Puntos a favor
What i like the most is the mileage tracking functionality of this software. I have tested so many mileage tracking software such as Triplog, Everlance, Simply, and MileIQ. Those software either are not available for my region or the GPS tracking is not accurate/failed to capture the trips on certain days. This mileage tracking function will auto-track once you are on the move (it knows the route I took exactly which is pretty amazing). Then, you can also edit data and attach receipts before submitting to the management system to approve.
Desventajas
There was this one time the user suddenly got logged out and couldn't log in to the application. Wasn't sure what happened, but all it took was for the user to reinstall the software to make it work again.
Respuesta de ExpensePoint
Dear Norawat,
Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. It is great to hear you are enjoying the MilageTracker. Thank you for choosing ExpensePoint as your automated expense reporting solution.
Best regards,
Sherry McKeen – VP-Global Client Relations
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
friendly users sofware +support
Revisado el 10/10/2018
time saver ,easier to pull out specific informations about employee's expenses , great customer...
time saver ,easier to pull out specific informations about employee's expenses , great customer service
Puntos a favor
Software : easy to use even with employees who are not familiar with office work ..
Customer support : simply fantastic i always gets the help i need in a timely manners
Desventajas
none, but maybe for users adding receipts take more time than expected .. sometimes slow but overall great software
Respuesta de ExpensePoint
Dear Jocelyn,
Thank you for submitting this wonderful 5 star review of ExpensePoint. We really appreciate it. Thank you also for mentioning our customer support team, they truly are a great asset to the ExpensePoint team.
We really appreciate Dicom being our client and look forward to a long lasting relationship with you and your team.
Je vous remercie!
Paul Ansloos - Vice President Global Sales & Marketing
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Phoebe Putney Memorial Hospital ExpensePoint
Revisado el 31/1/2014
We went Live with ExpensePoint during the last quarter of 2013 and the experience has been nothing...
We went Live with ExpensePoint during the last quarter of 2013 and the experience has been nothing but superb. Majority of our employees who took advantage of the initial go-live training from the Subject Matter Experts (SME) at ExpensePoint were very complimentary of the ease and friendliness of the system. Although, as with every new system and change, there were a few pockets of employees who have been slow to adapt but with time, they have come to realize that the system is very user friendly. Since going Live with ExpensePoint we were able to eliminate the supplemental payroll cyrcle which were usally on the alternate week of our regular payroll processing. So basically, we have gone from 52 payroll cycles each year to 26. In addition, this consolidation to just two bi-weekly payroll cycles have helped us reduce/eliminate the weekly expenses for direct deposit ACH transmittals for the reimbursements payroll process.
Overall, the expensePoint employees have been very helpful in their knowledge transfer and have always been available to answer our questions during and even after the critical Go-Live period of the system implementation. Having worked in the payroll environment for almost 18 years, I must say that I have been very impressed with the ExpensePoint system from a cost savings point of view for our organization and the ease of use of this system. The interaction with the ExpensePoint team have been very positive and I will be happy to talk about my experience with other potential clients who might be considering this system for their facilities.
Respuesta de ExpensePoint
Dear Michael,
Thank you for your great 5 star review of ExpensePoint. I am really pleased everything has gone well and that your experience has been positive. Customer service is so important to us. It is great that you have found our support team helpful. Furthermore, it is nice to hear that the implementation of ExpensePoint has resulted in a cost savings for your organization. Thanks for your business.
Sincerely,
Sherry McKeen VP-Global Client Relations
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Expense Point Review
Revisado el 7/11/2018
We have used it primarily for Expense Reporting for our Retail environment. Currently more than 500...
We have used it primarily for Expense Reporting for our Retail environment. Currently more than 500 users are signed up and using it. It has helped us eliminate keeping and maintaining stacks of paper work. Easy to validate everything on their website which includes setting up hierarchies to managers and finally Accounting / Accounts Payables for final approval.
Puntos a favor
The ease of use. Functionality. Easy to configure to meet your company's requirements
Desventajas
Everything has some issues here or there, but on the whole, hard to say I have seen any issues with Expense Point
Respuesta de ExpensePoint
Dear Tanuj,
Thank you for your excellent review of ExpensePoint. We really appreciate you taking the time to provide comments about the program and I am pleased that it is meeting your company's requirements for automated expense management. Thank you for choosing ExpensePoint and for being our client. We really appreciate your business.
Kind regards,
Paul Ansloos - Vice President - Global Sales & Marketing
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Professional expense tracking software
Revisado el 15/7/2022
Puntos a favor
- It helps to keep track of all your business expenses
- Easy to setup and use
- Helps to manage your spendings
Desventajas
- Cannot be integrated with some of the other accounting softwares.
Respuesta de ExpensePoint
Dear Jagjit,
Thanks for reviewing ExpensePoint. It is great that you have found ExpensePoint easy to implement and use. That is our goal. We appreciate your comment about accounting software integration. Our award-winning system simplifies expense management by working with the tools and workflows you already know. We are constantly working to improve our integration options. Thanks for choosing us.
Sherry McKeen
VP of Global Client Relations
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome!
Revisado el 6/11/2020
Customer service is outstanding. I must have called everyday when we first got it and the reps...
Customer service is outstanding. I must have called everyday when we first got it and the reps were all so patient and helpful. When it all came together it was wonderful.
Puntos a favor
That it has kept all of our sales people current with their expense reports. It used to take months to get them to submit which really challenged the Accounting Team.
Desventajas
There is nothing that I can say that I dislike about the software.
Respuesta de ExpensePoint
Dear Carlee,
Thank you for your kind review of ExpensePoint. I am pleased that your sales people's reports are getting done fast and on time! in addition, great customer service is one of our highest values so it is great to hear you experienced excellent support. Thank you for being our client. Have a great day.
With appreciation,
Sherry McKeen VP-Global Client Relations
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Expense Report User Review
Revisado el 18/1/2019
We have over 260 users in Midwest & East coast and we have brought them on one platform
We have over 260 users in Midwest & East coast and we have brought them on one platform
Puntos a favor
About the simplicity and friendly usable APP
Desventajas
It has issues about uploading the maps for travel related expenses
Respuesta de ExpensePoint
Dear Bhupendra,
Thank you for your review of ExpensePoint. We appreciate your comments about our app being user friendly and easy. Thank you for this. Our Tech support has dealt with the issue of uploading you mentioned. Please let us know if you are still experiencing any difficulty. Thank you for choosing ExpensePoint for your expense management system.
Kindest regards,
Sherry McKeen-VP-Global Client Relations
- Sector: Organización de eventos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Taking expense reporting to the next level
Revisado el 26/9/2018
ExpensePoint allows our employees to organize their receipts and expenses, which helps them be more...
ExpensePoint allows our employees to organize their receipts and expenses, which helps them be more efficient, transparent and timely with their reporting. It is extremely easy to navigate as both a user and administrator.
Puntos a favor
multiple ways to save receipts to the wallet
mobile app is very user friendly for our employees on the road
very easy to customize categories
endless analysis reports
excellent training and ongoing support team
Desventajas
no way to automatically populate information for recurring charges
unable to edit multiple charges from the same vendor at once to save time
Respuesta de ExpensePoint
Dear Nicole,
Thank you so much for the wonderful 5 star review of ExpensePoint. We appreciate all of your comments including your feedback regarding reoccurring expense population and editing multiple expenses for one vendor. This is excellent feedback and I have asked Kelly from our CRM team to contact you regarding editing multiple charges from the same vendor as I believe we have a solution to this which she can show you. We have added your other suggestion to our internal development 'wish-list', so hopefully we will see this feature added in the future.
Finally, thank you for choosing ExpensePoint and for being our client. We really appreciate your business.
Kindest regards,
Paul Ansloos - Vice President - Global Sales & Marketing.
