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545 opiniones
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Review of Whip Around
Revisado el 25/7/2022
Puntos a favor
Easy for drivers, like all the options and custimizations
Desventajas
Integration and eventually required a contract
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product
Revisado el 20/5/2019
We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.
Puntos a favor
The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.
Desventajas
Have not really found a con as of yet...
Alternativas consideradas
GoCanvasRazones para cambiar a Whip Around
Price. GoCanvas looked like a good product, however they wanted WAY too much money. They gave us a deep deep discount but we had to make the decision way too soon. And even WITH that discount, Whip Around beat their price. The price is based on how big your fleet is which is MUCH better than the platform GoCanvas has. Our other option was design our own app, which was going to cost us $20k+ and just really wasnt worth the effort.Respuesta de Whip Around Traducir a Español
Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great job
Revisado el 1/2/2023
Great
Puntos a favor
It is easy to track and able to keep records
Desventajas
Log in a little complicated for some and it has password problems
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
HR
Revisado el 5/12/2019
It is easy to use but very limited for drivers and for office people. As an office person must of the time I don't get to see the drivers, it will be useful if Whip Around was the tool were we could connect with more information.
Puntos a favor
I like the fact that pictures can be taken and drivers can do their pre and post. I like that it is easy to use.
Desventajas
that you can't add information unless it's requested. I can't print reports or customized them for what I need.
Respuesta de Whip Around Traducir a Español
Hi Janina,
Thank you for providing feedback for us! We want to make sure your experience is nothing short of amazing with Whip Around. Your account manager will be reaching out to you shortly to discuss your feedback.
Best,
The Whip Around Team
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Analyst Review
Revisado el 11/1/2023
It has help improve the overall fleet management
Puntos a favor
I like that it is easy for our drivers to use and access. I like how the data can easily be pulled.
Desventajas
I do not like that it does not work without internet but understand that it requires it.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Running a Transportation Company for the First Time
Revisado el 19/10/2022
I often tell folks, if I didn't run a transportation company I'd be the national sales manager for the U.S. for Whip Around. I'm 100% on the team.
Puntos a favor
The ability to save, sort and analyze data without a team of staff to transfer paper spreadsheets to complex excel files.
Desventajas
While the platform design and function has certainly improved since the early days, and I'm pretty sure our company was one of your first U.S. subscribers, there is always room for growth in user/admin functionality and site navigation. But I'm confident you have people already on it.
Alternativas consideradas
Verizon ConnectRazones para cambiar a Whip Around
At the time they did not offer the same services. Although they have been moving into that technology sphere more as of late.- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Shop Manager
Revisado el 10/11/2022
Has been great for the last 7years. Inhave brought on 3 different companys and has worked out amazingly.
Puntos a favor
I love the ease of being able to teach new employees how to use the software in less than a day. Its very simple compared to others i have used.
Desventajas
Sometimes i which the maintenance side would allow to put in a consistent hourly rate for the techs rather than you or them having to put the cost in manually.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Lifesaver
Revisado el 6/5/2021
I stepped into a situation with 30 Recreational Vehicles with varying conditions and I was drowning trying to figure out which units needed what work. After researching and receiving demos from multiple providers, I did a trial of this and was sold. The utility of this tool is great and I cannot imagine trying to keep track of all these units the way we had before I bought this business.
Puntos a favor
WhipAround understands what's important about finding, managing and resolving defects to a vehicle. From start to finish I can digitally facilitate this aspect of my work, keep straight the status of the units, communicate clearly to several stakeholders, including insurance companies. The interface is intuitive and I can navigate around it easily with links to an inspection, a defect, a form, an asset readily available.
Desventajas
There are times that my inspections (which can take over an hour) will time out and I will lose my work in the middle of it. Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating. I also wish I had access to landscape photography and larger resolution images if needed.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
GlennM
Revisado el 21/4/2022
The online help is very quick and useful when training new admin users.
Puntos a favor
Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.
Desventajas
having to create a 'team' for each driver/asset.
Alternativas consideradas
FleetioRazones para cambiar a Whip Around
Ease of use by drivers and admin staff. Effectiveness of reporting to admin.- Sector: Materiales de construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Drivers love it.
Revisado el 26/1/2023
Puntos a favor
That I have the ability to print of work orders for the drivers to take and give to the mechanics. This cuts down on the amount of time they spend troubleshooting problems. Which in turns saves me money.
Desventajas
I have only been using Whip Around for about 3 months, as of now I'm still learning the program and have no issues.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great one stop shop for maintenance overview
Revisado el 11/12/2021
Great Product that keeps my fleet on the right side of DOT compliance.
Puntos a favor
User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance.
Desventajas
Nothing really.....We find the software meets our needs nicely
Alternativas consideradas
MotiveRazones para cambiar a Whip Around
Need Enterprise solution to make effective checklists etc. The more cost effective and comprehensive solution was to incorporate Whip Around- Sector: Agricultura
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product
Revisado el 13/9/2021
A+ Great App
Puntos a favor
It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need.
Desventajas
It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy.
Alternativas consideradas
Hippo ManagerRazones para cambiar a Whip Around
It had everything we needed without extra bells and whistle’s that just cost extra money.- Sector: Internet
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Whip Around
Revisado el 20/5/2019
Whip Around is great because it replaces the head ache of paper pretrips. It can be updated with the click of a few buttons and is very customizable to any need your business has in regards to checklist and inspections. The reporting is clean. Its very simple to add vehicles, users, or employees.
Puntos a favor
I like that Whip Around is completely digital. It has a unique API that can be integrated into our reporting platform, Looker. I like that the software is user friendly. It is very dynamic in that changes can be made in a few minutes vs traditional hard copy inspections which would need to be reprinted or versions become obsolete. The email reporting and the web platform reporting makes it very easy to see if employees are completing their inspections. If there are faults, we can easily identity them to send on to the mechanic. We have been able to integrate it company wide very easily because of how dynamic the software is with adding new users, vehicles, locations, forms, etc.
Desventajas
I would like a existing fault form that can be filled out for vehicles as they are added to the fleet or whip around is integrated. I would also like the ability to customize forms a little more with something such as a multiple photo option. I would also like a Manager version within the application. I would also like to see Whip Around continue to partner with telematics companies.
Respuesta de Whip Around Traducir a Español
Thanks for the review! Multiple photo cards are being worked on along with more functionality added to the mobile app for fleet managers and mechanics. Keep an eye out for the ongoing updates!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
People actually helping people -
Revisado el 29/3/2019
My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with.
The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often.
Implementing and using Whip Around has been a very positive experience for us.
Puntos a favor
I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit).
Desventajas
There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups.
Respuesta de Whip Around Traducir a Español
Hi Dan!
Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you!
- Sector: Energías renovables y medio ambiente
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One of Our Best Tools
Revisado el 22/6/2021
From the moment we expressed interest in this product, we have had a great experience. Their customer service is always available and always helpful. I've expressed interest in having other features before and they listened. This is a great company with a great product. This is one of the best tools we have in our DOT Compliance program.
Puntos a favor
Whip Around is easy to set up and use. Driver training can be done in minutes. Also, the card system it uses can be tailored to your company's needs, and our drivers actually like doing their inspections this way. I have no doubt that our drivers always did their inspections, but getting them to correctly fill out inspection forms was a nightmare. With Whip Around, all the problems I had with paper inspection forms were solved and I am getting more complete inspections than ever before.
Desventajas
At this time, I have no cons to report regarding Whip Around.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Pre and Post Trip Reports
Revisado el 20/5/2019
We just recently had a training conference call and webinar last week with members of our management team and Whip Around. They were very knowledgeable and informative. CSR was fantastic in answering all of our questions.
Puntos a favor
We use Whip Around every day for our Pre and Post Trip Inspections for our entire fleet which is about 30 trucks and drivers. It's very simplistic for the administrator as far as customization. And it's very easy for the end users (our drivers) to use. It also helps our Fleet Maintenance Department track faults and needed repairs.
Desventajas
Our company has been using this software for the last few years. However, being new to the company, I personally have only been using it for the past 5 months. But so far, I can honestly say, there's not too much this software is lacking.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best D-DVIR Software
Revisado el 19/2/2019
Whip Around has allowed us to go paperless with our DVIRs. The ease of use by the PVOs combine with the dashboard and fault reporting has allowed our company to act quicker to faults than ever before. The program has been good so far and we look forward to future features that will release.
Puntos a favor
This software does exactly what it says, it digitalizes the DVIRs required by the DOT. It also helps track vehicle faults, allowing our Operations Team to stay in the know and react appropriately at all times.
Desventajas
The one feature that needs to be implemented is a much more robust "reminder" feature. Right now you can only set reminders with a very limited control over when and how these reminders would be sent. It would be amazing to allow admin to set up reminders for specific forms and on specific days to specific PVOs. EX. send a pre-trip reminder to all employees on Monday - Friday at 7am.
Respuesta de Whip Around Traducir a Español
Thank you for your feedback, Ryne!
I just sent you an email addressing the updates we released for our Reminders Feature. You now have the ability to set regular inspection reminders, missed inspection reminders, and more!
Let us know if you have any questions!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
How I love Thee...
Revisado el 13/1/2021
Whip Around is a Fantastic software that is essential for our place of business. We have several drivers and trucks in our fleet. Our drivers use it daily for their inspections on their vehicles, we also use it for any mechanical issues our trucks have (if they breakdown for example, etc.) I simply cannot recommend it enough!
Puntos a favor
I love how I can see what our drivers are doing. When they get in/leave and do their Pre-trip & Post-trip inspections for their trucks. I also like how easy it is to pull up the information I need or add new vehicles. It really is a bargain for the price of the software and I think everyone should use it!
Desventajas
I don't have any issues to report on the software, it's always worked great for us!
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Reminders Function
Revisado el 16/8/2021
Really like the program, keep up the great work!
Puntos a favor
Overall, the program is great. From a fleet management pov the ability to see the inspection reports, maintenance due and ability to assign work orders for repairs has vastly improved our fleet readiness. The ability to set up reminders for various things like license or medical certification expiration for drivers is a nice feature when they are away from the office.
Desventajas
I wish there was a way to send drivers a text in the reminders section along with the notification through the app. I can send a text and notification for missed inspection through the exception report tab for missed pre-trips but not for reminders. I have had 2 drivers miss seeing the reminder notification from within the app. Adding the text feature to reminders would help provide another way to ensure they don't miss the reminder notification.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Service & Platform
Revisado el 14/10/2022
The service has been excellent. [SENSITIVE CONTENT]
is the best - so helpful, responsive and resolved a long standing issue.
Puntos a favor
Maintenance features: Work Orders, Scheduling Programs
Asset tracking
Inspections once we get them implemented
The software runs quick which I like.
Desventajas
I wish I could select the subscription for each asset. We have a lot of small equipment that we pay a lower monthly fee on vs our vehicles. Currently I have to notify my account rep each time I add an asset to ensure it is being billed correctly.
- Sector: Materiales de construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Whip-Around has created a Daily Paperless Soution to DVIR Management and Repair Tracking
Revisado el 22/7/2020
The experience has been good. We continue to look for ways to use the system. We have helped Whip-around get accepted use across the CRH Americas companies, with more coming aboard everyday.
Puntos a favor
Easy to implement and use. Helped us track daily compliance with DOT vehicle inspection and vehicle fault and repair tracking. Immediate notification to the maintenance shop of inspection failure. We have now committed all equipment used in our business to daily or at least weekly inspections. Complete Electronic recordation of vehicle inspections
Desventajas
The reporting systems need to be improved. We are making headway in creating exception reporting and notification of non-inspection, including last inspection date by email to managers.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great mobility tool
Revisado el 13/3/2019
The product is backed by a friendly and helpful team makes for winning combination.
Puntos a favor
So very easy to setup and use. Having the ability to monitor and oversee the entire fleet at once is a great benefit to the company. Drivers find the process really easy and not laborious at all. The maintenance crew are able to respond to faults as they are reported. Creating, editing and changing forms is a breeze.
Desventajas
The fact that it is not currently linked directly to any of the existing fleet management and servicing software.
Respuesta de Whip Around Traducir a Español
Thanks for reviewing Whip Around. We have some good news for you. We have 9 integrations planned this year and 3 are about to launch next month. If you would like more details please contact support.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Whip Around Review
Revisado el 15/9/2020
My overall experience has been great. Everyone likes using the app and not having to turn in paperwork at the end of the day is a nice for the drivers and nice for the managment.
Puntos a favor
The most impactful part of Whip Around is having all of the paperwork in one place and not having a papertrail. You can view and analyze data so much quicker. Not only can you view the data quicker, you don't have to spend time going through every submittal because the software flags the documents you need to look at when there is a fault.
Desventajas
There are still little details that need to be added to make the documents easier to use. basically just giving the person that is setting the forms up more options and freedom to customize the forms for their drivers. Every dosument is unique in its own way, so having more options in the form building process is helpful.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Whip Around Inspections and Fleet Management
Revisado el 22/2/2022
Whip Around has been very easy to integrate into our operations and our team members were able to use it quickly and effectively from day 1.
Puntos a favor
Whip Around has enabled us to become paperless with our DOT and equipment inspections as well as bridge the communication gap between team members in the field and our Mechanics in the shop.
Desventajas
We hope to see an easy to view repair schedule to become part of the Whip Around dashboard to help plan our repairs when correcting vehicle faults.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
over all quick review
Revisado el 27/9/2022
we have several drivers using the same vehicle on different days. in the past they'd forget to do an inspection and fake it on paperwork days later. now we know day of. if a driver had an issue and didn't report it the next days driver catches it at the beginning of the next shift. pictures tell a thousand words.
Puntos a favor
we looked at several options and Whip Around came out on top. it's an off the shelf product that can be customized a bit for our needs
Desventajas
Doesn't track (gps) our vehicles. but it's not made for that