Opiniones de SimplyBook.me

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Si miramos sus complementos son un poco costosos.

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Lo mejor de esta herramienta es el amplio número de funciones configurables.

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta.

En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía.

Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades.

Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

En este momento no he encontrado ninguna

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

What's nice about SimplyBook.me is that you can customize which features you want.

There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

It’s pretty accurate and I am able to book clients worldwide

There are a lot of features and to change address i have to cancel my subscription and redo

The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.

The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.

Easy for appointment bookings, easy to use and provides great customer service.

It's expensive when trying to upgrade and creates trouble while trying to send the link.

it was easy to install and input information

being able to change time slots daily if you are working late

Very easy to use (once you get a hang of it) and client facing time zones so there is no confusion with scheduling time.

I would like to be able to block out time without marking the business as closed for that particular day. Would also like the calendar sync to pick up items place directly in my Google calendar and block out time in SimplyBook.me.

It was easy to setup a service and calendar. It seemed like the integrations were also easy to manage.

It was not clear that each choice of integration was extra cost. Once the trial ended, I was on the ultra plan with only 6 or 7 choices from the basic. Difficult to strip down to basic. Website was challenging to customize.

cost, it is more affordable than other priducts and the live tech support is the best!

inability to combinethe inability to use custom features client rescheduling with approve booking. this is the only platform that does not have this function, all others do!

The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial.

Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed.

I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement.

It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.

It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services).

SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time.

I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes.

The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem!

I hate setup of anything especially systems such as this. They made it wasy and very accessible.

I like the ease of scheduling for my clients and I can customize how I would like

Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.

I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me!

The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders