SimplyBook.me

4,6 (1.248)
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Programación de software para sectores basados en servicios

Calificación general

4,6 /5
(1.248)
Relación calidad-precio
4,5/5
Funcionalidades
4,4/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,5/5

93%
de los usuarios recomienda esta aplicación
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1248 opiniones

Nuria
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.

Revisado el 13/2/2021

Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona...

Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.

Puntos a favor

Lo mejor de esta herramienta es el amplio número de funciones configurables.

Desventajas

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta.

En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía.

Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades.

Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Respuesta de SimplyBook.me

Dear Nuria,

Thanks for taking the time to leave us your feedback. I am sorry to hear that you are not happy with our service. It is correct that we do not provide telephone support but we have our Live Chat agents working 24h during the working week so you should always be able to reach them and they will respond quickly. I hope you were able to reach our Live Chat to help you get into your account by now. If not then reply to this email and I will make sure we do everything we can to help you out.

All the best
The SimplyBook.me team

Ivan
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente sistema para reservas

Revisado el 17/11/2020

Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas...

Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Desventajas

En este momento no he encontrado ninguna

Alternativas consideradas

YouCanBook.me y Calendly

Razones para cambiar a SimplyBook.me

Fácil manejo y la atención personalizada

Respuesta de SimplyBook.me

Dear Ivan

Thank you so much for leaving your fantastic review, we appreciate it enormously!

All the best
The SimplyBook.me team

Helena
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Muy buena aplicación

Revisado el 22/9/2022

Puntos a favor

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Desventajas

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Valentina
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Generalmente es muy Util.

Revisado el 21/7/2023

Puntos a favor

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Desventajas

Si miramos sus complementos son un poco costosos.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gestión de citas facil para empresas de servicios

Revisado el 1/6/2023

Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad...

Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.

Puntos a favor

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Desventajas

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Tomàs
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buen producto

Revisado el 10/5/2023

Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Puntos a favor

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Desventajas

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Respuesta de SimplyBook.me

Dear Tomàs, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Rut
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy contenta de tener esta plataforma en mi empresa

Revisado el 25/2/2021

Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún...

Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.

Puntos a favor

Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.

Desventajas

Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico

Respuesta de SimplyBook.me

Dear Rut,

Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Ruth
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Muy Contenta

Revisado el 11/10/2021

Puntos a favor

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Desventajas

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

Respuesta de SimplyBook.me

Dear Ruth,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Jesus
Jesus
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Affordable and Powerful Booking Software

Revisado el 6/4/2021

This software works very well for booking. We had complicated requirements for customer support and...

This software works very well for booking. We had complicated requirements for customer support and coaching and this software handled both well.

Puntos a favor

I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized. Zapier included!

Desventajas

The moment you need an extra feature after your first three alacarte ones, the price jumps up into the next alacarte tier. Also, you cannot create booking "buffers" or delays for different departments. For example, if you want customer service customers to wait at least 1 hour before booking a customer service call, but want coaching customers to wait 24 hours before booking a call, it cannot accommodate those different delays in different departments. The entire company must be either a 1 hour delay, or a 24 hour delay.

Melissa
Melissa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SimplyBook.me automates the booking process in a simple way

Revisado el 14/8/2023

I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy...

I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.

Puntos a favor

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Desventajas

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

Respuesta de SimplyBook.me

Dear Melissa

Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !!

Good luck with your business going forward - we look forward to working with you!

All the best
The SimplyBook.me team

John
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Overpriced and under spec'd

Revisado el 21/2/2019

IF I could find another system that had the functionality I need I would move to that one.

The...

IF I could find another system that had the functionality I need I would move to that one.

The cost would not be an issue if it had a better base product.
If you only need basic then stick with some of the free options out their.
I have made about 20 suggestions with zero idea of when or IF they will even be considered.
After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
I am not asking for much but they think they know better what people want/need.

Puntos a favor

Allows for a degree of automation to my business.

I can show images and descriptions for my categories and services which a lot of other systems do not.

Like the drag a slot function in calendar.

Like the SMS and email reminder system (but could be better!)

It adapts to most types of business which many others do not.

Desventajas

Very expensive for what it offers.
It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
If the core was better then I would be happy to pay for my business specific add ons.
Customer service is more of a cut and paste script routine.
There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
Plus it does not provide real life feedback doing it their way.
I made these in the very first day of use
Suggestions /Requirements for SimplyBook.me

1) Email templates should have a WYSIWYG editor
2) There should be a Block Out option when making a booking on the calendar (admin only)
3) Emails should be sent in HTML not plain text. At least an option should be available.
4) There needs to be a “Pending Booking” email template.
5) It should be possible to switch on and off any email or SMS rather than all on or all off.
6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
8) There should be a multi cart function

Respuesta de SimplyBook.me

Dear John,

Thank you for taking the time to give us your valuable feedback, we appreciate that.

FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one.

But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs.

Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users.

Kind regards
The SimplyBook.me team

Stephanie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Yoga & Massage Booking Site

Revisado el 16/7/2024

I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to...

I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Puntos a favor

Looked professional and I could do it myself. (But it took a lot of time!)

Desventajas

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Terry
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Super Customer Assistance

Revisado el 27/6/2024

Positive and our clients have been able to schedule without difficulty. We like the appearance for...

Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Puntos a favor

The level of assistance.
Professional trainer
Creative solutions
Very helpful

Desventajas

The "slide" view calendar is hard to read
Set up times for services with the slide bar is challenging

Alternativas consideradas

Calendly y Zapier

Razones para cambiar a SimplyBook.me

Price was important and also scheduling re-occurring groups

Respuesta de SimplyBook.me

Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly!

We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at rut@simplybook.me to describe it further or send me screenshot so that we can take a look?
All the best
The SimplyBook.me team

Mattie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

For single practitioners

Revisado el 17/7/2024

So far it’s functional but may need to switch if I continue to grow to get more features.

So far it’s functional but may need to switch if I continue to grow to get more features.

Puntos a favor

Easy to set up & use. Good price. Ability to create classes.

Desventajas

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Razones para cambiar a SimplyBook.me

Cost and ease of use to get started while I have very little money

Respuesta de SimplyBook.me

Thank you for your feedback!

We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management.

We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me!

Patricia
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Decent Booking Platform

Revisado el 17/7/2024

It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.

It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.

Puntos a favor

What I like the most avout Simplybook.me is that it has alot of great features.

Desventajas

Has great features, but trying to setup some of the features is complicated.

Alternativas consideradas

Vagaro

Razones para elegir SimplyBook.me

Glassdoor didnt have as much feature benefits as simplybook.me

Software anterior

Glassdoor

Razones para cambiar a SimplyBook.me

More features.

Respuesta de SimplyBook.me

Thank you for your feedback!

We’re pleased to hear that you appreciate the range of features SimplyBook.me offers. We understand that setting up some features can be complex, and we’re continuously working to improve the user experience. If you need any assistance or have suggestions for us, please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible.

Thank you for choosing SimplyBook.me!

Anastasia
Calificación general
  • Sector: Bellas artes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love it works well

Revisado el 16/7/2024

Very good will continue to use for my business

Very good will continue to use for my business

Puntos a favor

It’s pretty accurate and I am able to book clients worldwide

Desventajas

There are a lot of features and to change address i have to cancel my subscription and redo

Ty
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Simple and Sweet

Revisado el 16/7/2024

Puntos a favor

Very easy to use (once you get a hang of it) and client facing time zones so there is no confusion with scheduling time.

Desventajas

I would like to be able to block out time without marking the business as closed for that particular day. Would also like the calendar sync to pick up items place directly in my Google calendar and block out time in SimplyBook.me.

Respuesta de SimplyBook.me

Thank you for your feedback! We’re glad to hear you find SimplyBook.me easy to use and appreciate the time zone features. We understand your need for improved time-blocking options and better calendar sync. Your input is valuable, and we’ll take it into account as we work on future updates.

Meghan
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great for Customization

Revisado el 16/7/2024

Very happy with the site overall! I like being able to build my schedule the way I want it to be....

Very happy with the site overall! I like being able to build my schedule the way I want it to be. Setting specific days and times without having to have a repeating schedule has been huge. Customer interface is clean and easy to use.

Puntos a favor

You really get to personalize your booking experience for your clients. Other websites are less flexible in designing things the way you want them to be.

Desventajas

Some features were hard to navigate when I first signed up, but it has been a couple years and ease of use has improved greatly.

Alternativas consideradas

HoneyBook

Razones para cambiar a SimplyBook.me

Price and ability to customize were the main factors
Becky
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great features but the recent price increases have stung a bit!

Revisado el 20/9/2019

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems....

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

Puntos a favor

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Desventajas

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

Alternativas consideradas

Acuity Scheduling, Timely y Bookwhen

Razones para elegir SimplyBook.me

At the time, Simplybookit offered the features we needed at a better price point than 10to8

Software anterior

Sign In Scheduling

Razones para cambiar a SimplyBook.me

It offered the features we need at the most favourable price.

Respuesta de SimplyBook.me

Dear Becky

Thank you so much for taking the time to leave us your feedback, we truly appreciate it.

Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.

We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.

All the best
The SimplyBook.me team

Stacy
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A game-changer!

Revisado el 16/11/2022

When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in,...

When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years!

Puntos a favor

I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments.

Desventajas

I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report.

Alternativas consideradas

Acuity Scheduling

Razones para cambiar a SimplyBook.me

Integration with Authorize.net payment processor (preferred by our Finance department)

Respuesta de SimplyBook.me

Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of.

You can also contact our Live Chat if you want to know more about that.

All the best
The SimplyBook.me team

Anthony
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Boost Your Productivity with SimplyBook.me

Revisado el 1/5/2023

I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as...

I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as an intern in the university's IT department. The software has a variety of features that I found to be user-friendly and intuitive, allowing the studio to expedite their scheduling procedure and enhance the client experience.

Puntos a favor

SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

Desventajas

While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

Respuesta de SimplyBook.me

Dear Anthony

Thank you so much for taking the time to leave us your positive and detailed feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Annemie
Calificación general
  • Sector: Diseño gráfico
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TOP features, TOP helpdesk, TOP software

Revisado el 3/7/2023

- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of...

- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of the no shows and cancelled appointments

Puntos a favor

- Accept online payments with different options (including debit cards)- Meeting confirmation after payment- Automatic billing/automatic emails with receipt and invoice- Upsell products- Real-time calendar synchronization- Video meetings- Different categories/services- Cloning services to offer in other languages- Drawing up different agendas for different services- Always in control- TOP helpdesk- Widget code for every service in every category, full integration on your website- Huge number of features- Most of it can be customized

Desventajas

- There are so many features that the learning curve is slow and long, but it's a huge advantage to customize most of the features, so it's necessary to go through them. Once you are there, you have a top service to offer on your website.- At the moment only 1 reminder can be sent, but they are working on making it possible to send multiple reminders.- Limited number of video meeting apps (2: Teams & google) are connected by default, but you can expand with zapier.- Some bugs in the software when using code for text.- Some difficulties when using Teams without customer login, but when you do the video meeting via your web browser instead of the app, then all is fine (except for custom background)

Respuesta de SimplyBook.me

Hi Annemie

Thank you so much for leaving us your amazing feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Stephan
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Rental user

Revisado el 25/12/2023

I uses it for more than two years. At least, i got too much items for rental, the Software isnt...

I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options.
But for the beginning it was good. But need some better Features for documents.

Puntos a favor

Nice Design, easy to use, fast Server, own homepage

Desventajas

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business

Alternativas consideradas

Booqable

Razones para elegir SimplyBook.me

More Features are at simplybook me, but today i need already more Features.

Software anterior

Appointy

Razones para cambiar a SimplyBook.me

No i changed from simplybook to booqable, it got more features and costs are lower.

Respuesta de SimplyBook.me

Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features.

If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out.

Kim
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Similar amount of pros and cons

Revisado el 21/7/2022

Simplybook.me is effective but lackluster.
Depending on which features you need and your client/cus...

Simplybook.me is effective but lackluster.
Depending on which features you need and your client/customer volume it may be affordable or expensive.
I was pleased with a portion of my experience and I would be willing to try the software again if improvements are made.

Puntos a favor

Simplybook.me is affordable and features convenient alacarte style add-ons.
This is perfect for users who don't need some of the features, or don't need them as often.
The ability to add a questionnaire for clients is wonderful.
Appointments can be downloaded as a CSV file.
Reminders and email confirmation is available.

Desventajas

I did not like the technical issues and inconveniences that we have encountered using Simplybook.me.
Our clients often report that they were not able to schedule an appointment.
The pricing setup is a double edged sword, if you want to try different options to see which ones are the most helpful, you're simply out of luck if you've already exceeded the limit for the free version.

Alternativas consideradas

Acuity Scheduling

Software anterior

YouCanBook.me

Razones para cambiar a SimplyBook.me

At the time we were looking for a low cost product to use while we determined how important this service was and rather or not a paid version would be worth the investment.
Danny
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Everything you’d ever need

Revisado el 21/2/2021

Overall, I’m very pleased with this software.

Overall, I’m very pleased with this software.

Puntos a favor

I searched for software that I could add to my Wordpress site that would allow for multiple locations (service providers), allow for different pricing, coupons, easy booking and more. This also has a simple Facebook integration, marketing tools and so much more.
It took me a few days to figure it out as there are many features that are weaved together. But once I did, it now takes just minutes to add or edit classes and services.

Desventajas

The add-ons are expensive and may not make sense for my business in the long run as we scale up. We shall see.

Alternativas consideradas

Genbook y Square Appointments

Razones para elegir SimplyBook.me

Booked didn’t have repeat classes nor could I have different prices for similar classes assigned to separate locations only. No Facebook integration either.

Software anterior

Genbook y Square Appointments

Razones para cambiar a SimplyBook.me

Better features for classes/education.

Respuesta de SimplyBook.me

Dear Danny

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team