Opiniones de AvidXchange

AvidXchange

Solución de cuentas por pagar y automatización de pagos

Calificación general

4,6 /5
(113)
Relación calidad-precio
4,4/5
Funcionalidades
4,5/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,3/5

91%
de los usuarios recomienda esta aplicación
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113 opiniones

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Una alternativa interesante

Revisado el 19/11/2022

Puntos a favor

Suele ser bastante versatil ademas de ser sumamente sencillo de utilizar, sumado a su interfaz que es bastante agradable visualmente.

Desventajas

Honestamente, no he encontrado ningun punto en contra, lo cual, de momento lo vuelve una muy buena señal.

Kylee
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Invoices and payments made easy!

Revisado el 25/7/2019

Getting check requests processed has never been easier! AvidXchange has made invoice approval...

Getting check requests processed has never been easier! AvidXchange has made invoice approval processes and workflows so much more efficient and environmentally friendly. Because everything is automated through the software, we have been able to better track and approve our invoices. We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper. Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.

Puntos a favor

AvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments. Though I am just a user and not an administrator, I do have to send in a lot of check requests and payment requests for our customers and the charities we support. AvidXchange has streamlined this process and eliminated a lot of faxing and paper waste that we once had with our company.

Desventajas

As a user, I do not have a single complaint with this software. Its incredible functionality makes it great for even the most inexperienced of users. Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.

Catherine
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

AvidXchange

Revisado el 31/8/2021

I have been very happy with the product. It provides the options that we were looking for when...

I have been very happy with the product. It provides the options that we were looking for when considering purchase. We only utilize the purchasing, reports, and PO function. When choosing a product we were looking for something that could integrate with Microsoft GP. We did customize a number of things to fit our business and everyone at AvidXchange were great while working thru the process.

Puntos a favor

AvidXchange has helped streamline our invoice processing; to eliminate paper, and approval routing time. It provides the approving team access to see where it is in the approval/payment process and see payment information. By providing this information at their fingertips it saves us from receiving emails/phone calls looking for basic information. Overall the departments that use the system are very happy with having access to their invoices in one place.

Desventajas

The reporting system is cumbersome. I would like a report that would let me customize the detail I am looking for.

Ben
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Manage Your Complex Accounts Payable Processes

Revisado el 28/12/2020

Overall, AvidXchange has been invaluable to our AP business processes. It integrates with our MRI...

Overall, AvidXchange has been invaluable to our AP business processes. It integrates with our MRI property management software, as well as Quickbooks, and provides a multi-layered and visible approach to our invoice submission, approval and payment processes.

Puntos a favor

Love the ability to search by multiple criteria, including invoice #, vendor name, entity, etc., as well as the ability to view images of the actual invoices themselves. You can also email other people from within Avid to get questions answered regarding an invoice and track those conversations in real time.

Desventajas

AvidXchange recently changed its UI, and not for the better. For one, when searching for invoices by vendor, Avid always loads results in order from oldest date to newest date which doesn't make much sense. As far as we know, there is no way to change that default. Additionally, the process for selecting multiple values in a search result (i.e. invoices for multiple entities by vendor) is very non-intuitive, as you used to be able to see what specific values were selected after having done so, rather than just seeing a quantity selected. It's a small detail, but very annoying.

Cindy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Accounts Payable Solution for your Business Needs

Revisado el 19/8/2021

Processing the large amount of invoices that we have each month for our properties has become...

Processing the large amount of invoices that we have each month for our properties has become streamlined with Avid. We don't have to file and store thousands of invoices a month and cut and sign checks for all of these payments.

Puntos a favor

It has streamlined our payables process substantially. All invoices can be located in our Avid module, review and approval of the vendor invoices, and most important, it integrates with our property management software.

Desventajas

Everything is good, we really don't have any issues.

John
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Improves Organization and Speed Of Processing For Your Invoices!

Revisado el 27/4/2022

I think the software is great and would recommend it especially to other property managers who...

I think the software is great and would recommend it especially to other property managers who would like to add speed and efficiency to their organization.

Puntos a favor

This software is easy to use, allows the user to add and group details pertaining to categorizing expenses for your budget. Timing for payments is key and the functions allow for time delay in processing and delivery of payments to vendors.

Desventajas

The only con I've found is searching for specific vendors at a particular property. The dropdown box doesn't always populate the vendor once the property is entered.

Amy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Seamless approvals and time saving

Revisado el 17/9/2021

Puntos a favor

AvidSuite is so easy to use and makes work more flexible. We are able to work on our payables from anywhere. The approval process is seamless and the memorization of accounts to properties makes this process much faster than what we were doing before AvidXchange.

Desventajas

The reports are not user friendly. It is extremely difficult to find the report that I want, unless someone from Customer Care assists me. Would be better if this were more user friendly.

Tonya
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very helpful and seemed like the most efficient and provided the most ways to obtain info.

Revisado el 16/9/2017

Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and...

Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and accuracy.

Puntos a favor

Customer service, efficiency, data retainage, ease of finding invoices for vendors and auditors, fraud protection and frequent updates to correct any bugs that are found in the system.

Desventajas

That utility cutoff notices are placed in the statement queue and that you are not able to look up avengers invoice by the account number.

Respuesta de AvidXchange

Hi Tonya,

Thanks for the great review!

I will pass on your feedback to our Utility team.

If you have any questions feel free to reach out to me personally: billking@avidxchange.com

Thanks again!

Al
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product. Great Choice

Revisado el 28/4/2022

Extremely easy implementation and great customer service. The team will listen to any issues or...

Extremely easy implementation and great customer service. The team will listen to any issues or needs we have and get them implemented as quickly as possible. I enjoy the teams we work with.
Payments out to vendors have been expedited 5 fold and payments are easily able to be tracked in a multi-step internal process.

Puntos a favor

The eas of use and and turn around time for processing invoices and payments.

Desventajas

There are still some reporting features that are missing as well as the visibility in the accounting aspect is lacking.

Diane
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product, Great People!

Revisado el 2/5/2022

This has been a great experience, and a complete change in the way AP works for us. I'm confident...

This has been a great experience, and a complete change in the way AP works for us. I'm confident AvidXchange will be able to keep up with our growing organization's ever increasing number of invoices and vendors.

Puntos a favor

Our Implementation Manager was amazing -- he worked with us to build, fine tune and train through weekly meetings and quick response times. The software does what we need and has become an incredible time saver for our growing organization. Our entire team has easily learned to code and approve invoices, allowing the Finance Team to process and pay quickly.

Desventajas

This is a robust website, and our rural Internet is sometimes slower than I'd like ... but no fault of AvidXchange!

Kelly
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

7 month review

Revisado el 16/2/2023

The response and help during our initial start up with [sensitive content hidden] was fantastic; it...

The response and help during our initial start up with [sensitive content hidden] was fantastic; it was after help let us go to normal channels is where I lost my faith with getting help. Just this week I put in an URGENT email to support and still have not heard back.

Puntos a favor

Less keying for accounting, easy researching of invoices status.

Desventajas

Duplicate invoices and approval process, managers are very confused by this and can not move forward with out accounting deleting invoice first, which is causing problems. Strongroom and Caliber do not all ways integrate.

Amanda
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Slow moving AP system

Revisado el 4/12/2018

Unless they change their processes significantly, it would be hard for me to recommend or go back...

Unless they change their processes significantly, it would be hard for me to recommend or go back to them. We no longer use their solution because of all of the issues we've had.

Puntos a favor

Using the software was easy enough to get by, but was lacking in many areas.

Desventajas

Avid had a work around on working with Sage Intacct that was difficult and would often mess up. It would take anywhere from 3-5 weeks for our vendors to receive payment once the total approval and Sage Intacct processes were completed. If a check was lost or went missing, you would have to call or send an email to request a stop payment. It would often take up to a week to receive a response that they were completing the stop payment, and when a check is lost you want the payment stopped immediately. It was very hard to get someone to actually respond to you. We had more problems then solutions with the software.

Sarah
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My Thoughts on Avid

Revisado el 8/9/2021

Good

Good

Puntos a favor

Easy to process invoices, and it is a well know software. Avid Community is a huge plus since it has been implemented.

Desventajas

Sometimes it can take a while to get a response when a ticket is put into Avid.
In General Avid Utility is really difficult to use and can be very slow in the afternoon and evening.

Valerie
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Avid is completely paperless

Revisado el 19/8/2021

We absolutely love it but we wish the minor glitches of the upgrade would be a little smoother.

We absolutely love it but we wish the minor glitches of the upgrade would be a little smoother.

Puntos a favor

When the pandemic hit our company survived because of Avid. It helped us continue our daily functions from home without skipping a beat.

Desventajas

When you guys upgrade the system seems to slow down and we had a lot of downtime with the latest upgrade.

Cameron
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Growing Commercial Real Estate Company

Revisado el 16/9/2021

Benefits we are realizing include an orderly electronic invoice flow with solid approval processes....

Benefits we are realizing include an orderly electronic invoice flow with solid approval processes. Avidpay reduces time and expense be eliminating check printing and envelope stuffing.

Puntos a favor

This product scales, as must have feature in a growth business.

Desventajas

It is difficult to administer. The back end desperately needs a user interface update.

Caroline
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Makes processing invoices effortless!

Revisado el 4/5/2022

Super easy to use and teach others how to use as well!

Super easy to use and teach others how to use as well!

Puntos a favor

I appreciate that all invoices are kept on file electronically. Also, I think it's great that each person on the team reviews an invoice before being processed.

Desventajas

I wish there was a spell check option. I also wish there was a way to apply the GL code to multiple line items instead of manually typing them all in.

Al
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Excellent Software

Revisado el 5/5/2022

Puntos a favor

The menu options are easy to navigate you jump right in without having to have read a how to use manual.

Desventajas

I am not happy with secondary verification to access

Steven
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Increased Efficiency

Revisado el 28/4/2022

Outstanding. The training was amazing and I was able to get up and running with no hiccups.

Outstanding. The training was amazing and I was able to get up and running with no hiccups.

Puntos a favor

AvidXchange has simplified my AP process dramatically with no negative impact in the speed in which vendors are paid, if anything it has increased the speed of payment.

Desventajas

I have nothing negative to say about this software.

Nichole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very efficient

Revisado el 27/4/2022

Very efficient

Very efficient

Puntos a favor

Very efficient. quick way to pay vendors on time

Desventajas

Always updating. have to log in each time. charges vendors for payment

Barbara
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined A/P Process!

Revisado el 19/8/2021

Puntos a favor

The software is very easy to use; integration with Skyline is seamless.

Desventajas

Indexing is sometimes inaccurate. Setting up a new property can be cumbersome.

Jennifer
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

8.19

Revisado el 19/8/2021

Puntos a favor

Avid invoice processing and coding is easily mainstreemed

Desventajas

The payments through avid take way too long

James
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super easy

Revisado el 3/5/2022

Our contractors love the ease of use with sending in invoices and being paid in a timely manner...

Our contractors love the ease of use with sending in invoices and being paid in a timely manner through Avid.

Puntos a favor

The bill pay system makes everything easier.

Desventajas

I cant find anything wrong with Avid or the way it operates.

Marty
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Back up

Revisado el 9/1/2023

Puntos a favor

Time stamp on the transactions, no need to mail checks anymore. many other products can do the same.

Desventajas

you are not able to save the image of check in batch. for you to keep copy of the check, you have to save one by one. And Avid is not able to do it for you after you terminate the service.

Kayla
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

AvidXchange

Revisado el 28/4/2022

Puntos a favor

AvidXchange is very user friendly and easy to navigate.

Desventajas

There is nothing I dislike about AvidXchange.

JOHN
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good Accounting Tool

Revisado el 9/4/2020

I was skeptical at first about changing to this software but once I learned the system and all the...

I was skeptical at first about changing to this software but once I learned the system and all the available features, I found it to be very easy to use and the reporting out of the system was very user friendly.

Puntos a favor

It is easy to enter information into the system and edits are very easy to do. The reporting out of the system was also a marked improvement over our previous software.

Desventajas

I really don't have any negatives to talk about. It was so much of an improvement over our previous system.