AvidXchange

4,5 (184)
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Solución de cuentas por pagar y automatización de pagos

Calificación general

4,5 /5
(184)
Relación calidad-precio
4,4/5
Funcionalidades
4,4/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,2/5

90%
de los usuarios recomienda esta aplicación
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184 opiniones

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Una alternativa interesante

Revisado el 19/11/2022

Puntos a favor

Suele ser bastante versatil ademas de ser sumamente sencillo de utilizar, sumado a su interfaz que es bastante agradable visualmente.

Desventajas

Honestamente, no he encontrado ningun punto en contra, lo cual, de momento lo vuelve una muy buena señal.

Omikka
Omikka
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome for invoice tracking and AP

Revisado el 17/10/2018

Puntos a favor

Very easy to set up and use, great customer service. Quick and easy to learn.

Desventajas

Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

Ashley
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Avid for All!

Revisado el 26/2/2024

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and...

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform. I still have to use others and I dread it far more then when I know I have to process invoices on Avid. I would recommend this platform to anyone in my industry.

Puntos a favor

-Uploading/Sending invoices to AVID is less than 24 hours
-Invoicing History is always available and goes back more than 1 year which can be helpful
-Header and distribution lines are easy to use
-Codes pull from our chart of accounts making the coding process painless
-Save and approval are very easy

Desventajas

-Invoice feed does not separate invoices per property they are all mixed in with each and cannot be organized on our end. This makes it difficult when you are coding per one chart of accounts and then have to switch to another when the next invoice is a different property.
-Header dollar amount line when changed does not reflect in line item and creates an extra step to adjust amount in multiple places adding time to coding

Amber
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Not a big fan of Avid Pay

Revisado el 22/1/2024

I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay...

I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay customer support told them they should be charging us 5% more on invoices to make up for the usage fee from them.

Puntos a favor

Avid Pay is easy to use to pay vendors.

Desventajas

Majority of the time payments are not processed in a timely manner and vendors are constantly calling asking where their payment is.

Respuesta de AvidXchange

Hi Amber -
I am so sorry to hear you had a negative experience with AvidXchange. We have taken many steps in the last year to improve our customer experience, including increasing payment speeds. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to CERT@avidxchange.com for further assistance.

Tareq
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The parent of all apps!

Revisado el 3/10/2024

my overall experience is great. Using PW which is a subsidy of Avidexchange is my main work feature

my overall experience is great. Using PW which is a subsidy of Avidexchange is my main work feature

Puntos a favor

i would say its good when it comes to communicating with customer service to find a solution

Desventajas

difficulty logging in when you want to log in to PW fro example

Respuesta de AvidXchange

Thank you so much for taking the time to review AvidXchange! We are so happy to hear you have had a positive experience with our products. If you continue to have issues with logging in to PW, please be sure to reach out to your customer care rep.

Jan-Pierre
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Much Needed Platform!

Revisado el 26/2/2024

Puntos a favor

I believe the user-friendliness and the weigh lifting it does on our Accounting department is what I most like about AvidXchange. It is easy to use and easy to navigate through the site. Also, the Avid Utilities feature is definitely a must have, that way you don't have to worry about getting late fees on your utility bills.

Desventajas

I don't have any cons at this moment. I believe in continuous improvement and finding new and better ways to make the product more valuable. I believe AvidXchange is doing a good job so far. One item that would be good to add is to provide more training support and to have a more broad communication to the people who have access, especially when the system is encountering technical issues.

Madge
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Avid for Bill Pay

Revisado el 30/9/2024

Very pleased. We try to get allour clients on it.

Very pleased. We try to get allour clients on it.

Puntos a favor

Makes Bill Pay easy with approval workflows. Easy to communicate to other team members in workflow. export/upload to Appfolio seamless. Reports make spreadsheets for owner bills. Also support is easy to connect with and very helpful

Desventajas

Would be helpful to be able to have separate export for owner bills with avid extracting the markup. But this would be an entire new level of service.

Respuesta de AvidXchange

Thank you, Madge for sharing your experience! We are so happy to hear that AvidXchange has had a positive impact on your processes.

Shahla
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AvidXchange review

Revisado el 5/12/2023

Puntos a favor

very user friendly and accurate accounting software for processing invoices-

Shanda
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlining our Accounts Payable

Revisado el 1/10/2024

It has helped streamline our account payables. The ability to go back to see all invoices that are...

It has helped streamline our account payables. The ability to go back to see all invoices that are pending or paid with just the click of a button is amazing as well.

Puntos a favor

Love having access to pay bills directly from my computer.

Desventajas

Vendors having concerns with changing their payment request.

Respuesta de AvidXchange

Thank you for taking the time to write a review! We are so happy to hear you have had a positive experience with AvidXchange.

Georgiana
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

AvidXchange

Revisado el 14/6/2024

Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as...

Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as a user. It is also easy to upload invoices to the system and see its progress until it is finalized.

Puntos a favor

I like the ease of using Avid, it is easy to upload invoices and approve them in the system.

Desventajas

If you are new to AvidXchange, then it takes some time to learn the system like it took me when I started using it over 2 years ago.

Shana
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A great program to have!

Revisado el 1/4/2024

Puntos a favor

I loved the ease of use, as there was a low learning curve. The process of invoicing is efficient from start to finish. It gets the job done and I would recommend this program to anyone looking for invoice processing software.

Desventajas

Searching for the status of an invoice can sometimes be a challenge. From my experience, searching by name hasn't always been enough when I didn't have any further information. I would recommend a shortcut to invoice searches.

Amber
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product and service

Revisado el 26/2/2024

has been very helpful in tracking billing

has been very helpful in tracking billing

Puntos a favor

easy to use and quick to track whos documents your looking for

Desventajas

none there is nothing wrong with this company or product

Arthur
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to use

Revisado el 26/2/2024

Puntos a favor

Ease of invoice submission, work flows for approvals and running queries on historical bill payments

Desventajas

Occationally the platform experiences technical issues preventing you from searching or approving invoices. Resolutions occur longer than necessary.

Shaun
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

User Friendly

Revisado el 1/3/2024

other than freezing more that I would like it to, I would give them 5-stars

other than freezing more that I would like it to, I would give them 5-stars

Puntos a favor

It is User friendly and helpful in tracking invoices and getting vendors to send invoices.

Desventajas

freezing several times during a session causing delay in completing clearing avid

Nicole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 26/2/2024

Puntos a favor

All invoices in one place! Very user friendly!!

Desventajas

Not being able to delete an invalid invoice

Lee
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AGM review

Revisado el 26/2/2024

The system provides a single location for all things AP.

The system provides a single location for all things AP.

Puntos a favor

Being able to search for past transactions.

Desventajas

Learning to use the system was more involved than I wanted.

Jean
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Accounts Payable

Revisado el 4/3/2024

Puntos a favor

It is easy to use the accounts payable area of AVID.

Desventajas

It is hard to determine what type of payment the vendor signed up for and who in their organization made the decision (need name, phone number, email and position).

diana
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Efficient and easy to use process

Revisado el 26/2/2024

Puntos a favor

The overall system is very user friendly and easy to use. I like that it is integrated with MRI and helps us go paperless. It is also easy to search old invoices.

Desventajas

Customer service wait times may vary depending on if you call or use the online function.

Cooper
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

I love Avid!

Revisado el 26/2/2024

Puntos a favor

I love that I can email in an invoice from anywhere!

Desventajas

I hate that I'm not able to edit the invoice once it's been uploaded but I think I may just be blocked.

Ashley
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great payment options for vendors & ease of use for the company!

Revisado el 1/12/2023

Puntos a favor

I love that AvidXchange gives different options for payment to the vendors.

Desventajas

Nothing! I have yet to find something that I don't like.

Candace
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

AvidXchange is a great handholder for advancement

Revisado el 2/10/2023

Our experience with AX is that they sell what you buy--meaning--no false promises and a great deal...

Our experience with AX is that they sell what you buy--meaning--no false promises and a great deal of kindness, functionality and grace with the transfer to a new system.

Puntos a favor

The feature that is most impactful for me is their onboarding process. They meet with you each week to make sure the issues coming up are not only solved, but explained so that you have ownership of the operations. Their patience with those less technically inclined is fantastic.Although the software interface is very busy, all things seem to be labeled very logically and you can "poke" around to find things and not create issues.

Desventajas

There was not a way to tie "class" from Quickbooks to AX which was tough for us, because of being a semi-governmental organization, we have to track expenditures in a very detailed way.

Andrew
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AvidPay a no brainer

Revisado el 8/6/2023

Experience is great. At first I was skeptical, wondering if it was too good to be true or if our...

Experience is great. At first I was skeptical, wondering if it was too good to be true or if our vendors wouldn't like receiving their payments via Avid. All those concerns have been put to rest. AvidPay really works and I've had no complaints from vendors. I think what makes it work is that Avid makes a transaction fee when vendors choose to receive payments by faster means like ACH or virtual credit card.

Puntos a favor

At a net savings, AvidPay enabled us to eliminate our check cutting process, provided our vendors convenient options to receive our payments, and decreased several security risks in our payment process.

Desventajas

Each month I pull a report off the Avid platform to confirm payments made have been received by our vendors. The report task a while to load, maybe 15 seconds? The bank statement looks a little different with the transaction description, but all the information is there to reconcile statements.

Norma
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AdvidXchange

Revisado el 18/10/2023

We just started using this software and has made the daily invoicing easy

We just started using this software and has made the daily invoicing easy

Puntos a favor

Vendors are able to send invoices in on their own making it easier on my end

Desventajas

I have really not had any cons for this.

Maya
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AvidXchange Review

Revisado el 27/2/2023

We have automated our AP approval flow as its now all dont in the system rather than manual...

We have automated our AP approval flow as its now all dont in the system rather than manual handwritten approvals. All end users have taken onto the new flow and it has shortened our monthly close process.

Puntos a favor

It is very easy to use and administer All users really like it, it has automated many of our processes.

Desventajas

Would prefer coding options to be more straightforward, but it still works well.

Jack
Calificación general
  • Sector: Gestión de inversiones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product

Revisado el 17/2/2023

Very pleased

Very pleased

Puntos a favor

Ease of UseWorkflow for processing invoicesAffordableConnects seamlessly to our ERP system, Sage Intaact.

Desventajas

I do not have any real complaints about the product.