Opiniones de Square Payroll

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

The ease of use is the biggest pro for me. Requires very little prep work for me to prepare payroll, unlike other companies I have used in the past.

There is very little downside to Square Payroll, the only issue I have come across has been that I am not able to cancel or make any changes to payroll later in the week. There have been times where I have made an error and did not realize it until midweek and it is already too late to make any changes.

I love Square Payroll Services. They take care of all the paperwork allowing me to manage my business.

I love this software and I plan to keep using it for many years.

It makes my life and business functional.

Nothing i love this software and everything about it

Square Payroll is fast and easy to use and it works.

It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days.

Easy to use. We use them for payment processing as well. I can do payroll in about 5-10 minutes. On boarding is easy as employees securely submit their own information.

For direct deposit you can only have your pay deposited into one bank account. There is no option for splitting.

It is so easy to use, either on the computer or mobile phoneVery inexpensive compared with Paychex and ADP (both of which I have used in the past)Comprehensive payroll service, I don't need to do anything other than input information

This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive service, one of them might be better. For just payroll, Square is fantastic.

Square Payroll is very easy to use. It takes out my quarterly taxes automatically. It allows me to direct deposit out employees pay into their account. It also takes care of the employee W-2’s automatically.

I wish it was just a set price not pay per employee

I sincerely like the comprehensive payroll system and it's solution that can help business grow both online and offline. It enables fast payment.

I have not found anything i like the least

I love the simplicity of using Square payroll. It is simple to set up and to use. It is also one of the least expensive payroll options out there.

I wish that it had a simple way of looking up employee's wage history (when raises were given specifically)

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

I love that I can run payroll in 10 minutes or less and that they file all the necessary paperwork. The cost is based per employee, which works for my business model. They have a new app for folks on the go, too. I've downloaded that, but not used it yet.

Editing timecards isn't too bad, however, you have to wait until the employee is clocked out to make the edit and it can be easy to get busy and forget. But sometimes the system doesn't let me add a timecard from scratch. The employee doesn't drop down in the menu so I have to go add the hours to an existing timecard. This isn't a big deal if you're not carefully monitoring costs, etc.

Also, my employees go back and forth between locations, so if they start at location 1 to pick supplies up and clock in there, they're clocked in at that location for the whole shift. I wish there was an option to select which location they're working at.

Time tracking and tax reporting were invaluable

No complaints - everything worked as I hoped

Very low price, I feel like it is definitely worth it. The support you receive is really beneficial and I also like that I can have great accessibility from my iPhone.

The user experience wasn't the easiest at the beginning, it did change after a month or so. Very very basic reports.

The software is simple and pretty easy to use. Customer service is pretty strong and helpful with the exception of the payroll department.

The fact that an apple update, in which we couldn't control if the iPad updated EVEN when we had it set to "do not automatically update," completely messed up our system for a couple weeks was very inconvenient and was a total hinderance on our business. We had to wait for that second apple update to fix the issue but in the mean time we could't print receipts, use the reader, or open the drawer. It seems that Square should have made some kind of correction or glitch fix in the mean time to help their users continue using with ease.

Also the system has gone down completely in the past, and even though you all apologize... it still puts our business at risk when we can't complete transactions, harming our customers and our reputation. We should have been compensated for all of the trouble that we faced.

For payroll, it is extremely frustrating to not be able to talk to a live person when we have questions or issues. The customer service in the payroll department is not good.

Clean and easy to use interface. Unfortunately that's all the positives I can think of after using it for more than 6 months.

1. Lots of mistakes - inaccurate state/city withholding at the beginning, even the dashboard numbers did not add up/balance (these were corrected after we raised the issues). A few months later, suddenly they double deducted certain taxes from our bank account for TWO consecutive payrolls (you'd think they would fix it after we raised the issue the first time). This is worrying as it makes us wonder if they actually got all the calculations behind the scene correctly.

2. Lack of reporting - no detail of when or what taxes have been paid. No actual PDF of all your tax forms (like form 940), only PDFs of tax forms in Square's own format are available. When we finally downloaded our state payroll forms directly from the state website, numbers on the forms are missing (Square said it's the state's problem).

3. Customer services is not great. We almost always have to repeat and explain our problems again because they would reply with some generic answers first and never really look into the specific problems when they receive your email. So you have to repeat and explain, and when they finally realize there were mistakes, they would not even contact you to let you know it is corrected (don't expect an apology).

With all the time wasted, the Square payroll is probably one of the worst software we've used. The interface is clean and nice and easy to use, but it stops there. Don't let it fool you. The rest is a nightmare.

Square provides us with payroll and credit card processing. Without them I do not think we could afford to have employees. The fact that they do all the work for me with taxes, forms, compliance, etc. is amazing. This service has helped my business grow.

Nothing problematic, we have not had any issues with square payroll.

Super easy to use, swipe and payment / transaction is complete in a matter of seconds. Super easy with digital copies!

Slight delay at times but that is normal when working on such a device that runs through a phone!