TimeTap

4,5 (249)
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Software de programación de citas online para pymes

Calificación general

4,5 /5
(249)
Relación calidad-precio
4,4/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,6/5

91%
de los usuarios recomienda esta aplicación
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249 opiniones

Melina
Melina
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Impressed with TimeTap's Customization and Online Platform

Revisado el 1/3/2023

Puntos a favor

We give it a perfect 10 out of 10 for it's exceptional customization options and effective strategies that help us simplify our work, connect with our customers, and handle payments smoothly. It is a one-stop online that offers everything from payment processing to follow-up services.

Desventajas

If your organization needs multiple features, the cost of different pricing plans offered by Timetap can become expensive.

Rhonda
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Review

Revisado el 22/6/2021

great

great

Puntos a favor

allowing the client to schedule themselves

Desventajas

You are currently unable to limit the amount of appointments allowed in one day. This is a very big Con

Alternativas consideradas

OnceHub

Razones para cambiar a TimeTap

Financial Broker/Dealer Voya Financial has TimeTap approved
Hayri
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Poor support even in Business Plan

Revisado el 18/10/2020

Puntos a favor

- Easy to customize
- Easy to manage
- Price acceptable for huge teams

Desventajas

- Very very bad support even in Business Plan. They promise to arrange a dedicated phone number in Business Plan. I asked for a dedicated phone number and it has been over 1 month and no solution. Support team even does not reply my messages for over 15 days !!!
- I have been using this program for over 3 years and the system is buggy. They always release new version but in each version system gets buggier

Alternativas consideradas

Acuity Scheduling
Adriana
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Appt w [sensitive content hidden]

Revisado el 10/4/2024

Puntos a favor

It gives clients and prospects ease of appointments

Desventajas

I need to call the support center to make changes because I'm not comfortable making changes. I change one booking site and customizing is challenging. But [sensitive content hidden] was great helping me make my changes and explaining.

Jennifer
Jennifer
Calificación general
  • Sector: Cuidado de la salud mental
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted...

Revisado el 19/4/2018

Because of this software, we are able to execute the vision of our social enterprise to fight the...

Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

Puntos a favor

As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.

Desventajas

The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.

Respuesta de Lumaverse Technologies

Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!

Kathy
Kathy
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Just what I needed, and more than I hoped

Revisado el 30/1/2018

Puntos a favor

I love that it seems to understand and anticipate all the functionality I need (before I knew I needed it!). And that can be more and more complex as I offer a wider range of products, services and programs. It's a powerful program yet not so complex that we need deep expertise in programming to design the communications, notifications and interface the way we want. And the customer support I've received from my onboarding supporter Cust support rep has been truly fantastic! So quick, thorough and clear. That type of excellent support and follow-up speaks volumes to me about this program.

Desventajas

I'd say that due to how robust this program is, it's critical to get onboarding help when you're first starting out with it, and not try to accomplish all your essential tasks without that added support.

Respuesta de Lumaverse Technologies

Kathy,
Thank you so much for the kind words! Glad to hear you feel well-supported while you navigate all of TimeTap¿s tools to make your business run smoothly. As always, we¿re here if you need us and do appreciate the feedback, truly shows we¿re going in the right direction.

Joel
Joel
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Time Tap has streamlined scheduling client calls. I set my availability, they choose what works

Revisado el 31/5/2018

I am more productive using Time Tap. I set the times I am available; the types of interactions...

I am more productive using Time Tap. I set the times I am available; the types of interactions clients may choose from and then give them control of when they set up our sessions.
This frees me to work on other projects, knowing that my clients have a clean, professional looking way to schedule time with me.

Puntos a favor

Being able to copy and paste my personalized Time Tap Link into emails, helps my clients schedule meetings. This saves all the back and forth emails, "does this time work?" Time Tap is much more productive.
I have embedded the Time Tap scheduler on my website and on specific landing pages. What a great tool to convert visitors into clients. They can take action and be in control of their schedule. I get to speak with potential clients in a planned way, allowing me to be more productive.

Desventajas

It took me a while to learn how to navigate the different screens. I have a system in place now that works well for me, but I am not sure it is the most efficient way to use the software.

Respuesta de Lumaverse Technologies

Thank you Joel for your feedback. We're pleased to learn the system has been working so smoothly for you.

Chari
Chari
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Wonderful

Revisado el 5/12/2018

This has saved so much time automating everything. Once you have figured out how to work everything...

This has saved so much time automating everything. Once you have figured out how to work everything it is quick to put the information in that you need for each appointment.

Puntos a favor

Customer service is amazing. There are some days where it may take a bit for them to respond, but they always have detailed answers and will let you know if they are working on a feature you asked about or may suggest it to their programmers to work on. They have very detailed help documents.

Desventajas

It takes a little bit to navigate around and figure out how to use everything.

Respuesta de Lumaverse Technologies

Hi Chari,

Thank you for leaving us this great review! We definitely understand that there is a bit of a learning curve to using the software, but I'm glad that you were able to use our support team as a resource to get up and running! It's also so great to hear that TimeTap has been able to save you time through automations! Music to our ears!

Thanks again,
Lucy

Tony
Tony
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Overall GREAT, ease of use . . . not so much.

Revisado el 28/9/2018

I used TimeTrade in the past and close my account because their customer service was minimal to...

I used TimeTrade in the past and close my account because their customer service was minimal to non-existent. I've had to ask for help with TimeTap several times and have been very satisfied with the response and support.

To date, I'm very happy with the software and (more importantly) the service I've received.

Puntos a favor

TimeTap allows me to automate my scheduling process. My customers (candidates) can easily schedule a time that is convenient for them and all I have to do is send a link. Easy Peasy!

Desventajas

If you're NOT a code writer, setting up is a pain in the arse. I don't know how to make it easier, that's why I'm NOT a software developer.

Respuesta de Lumaverse Technologies

Hi Tony, thanks for taking the time to leave us a review. Please feel free to reach out to us at support@timetap.com if you have any other questions about your account.

Hayley
Hayley
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great service

Revisado el 9/10/2018

Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

Puntos a favor

Ease of use and sharing with clients. My clients are able to click the link and have the freedom to choose what works best for both of us.

Desventajas

Some customizable features are difficult to find or don't yet exist. However, the people at TimeTap are very responsive to changes and requests.

Respuesta de Lumaverse Technologies

Hi Hayley,

Thank you for taking the time to leave us this review! We're glad to hear that TimeTap has made scheduling more effective and efficient for your business. That's music to our ears! Please let us know if there is ever anything we can do to help!
Lucy

Racquel
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Product

Revisado el 7/11/2023

Outstanding and speedy customer service.

Outstanding and speedy customer service.

Puntos a favor

After gaining a clear grasp of your business requirements, you have the flexibility to tailor them to align perfectly with your objectives.

Desventajas

Not able to make some customization for your business needs.

Vinit
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A complete calendar and time monitoring programme is TimeTap.

Revisado el 27/2/2023

Overall, TimeTap is a great scheduling and time recording system that provides a number of features...

Overall, TimeTap is a great scheduling and time recording system that provides a number of features to aid companies in effectively managing their meetings and staff.

Puntos a favor

That facilitates managing meetings, staff, and schedules for companies. TimeTap is a great option for companies of all kinds because it has a variety of features intended to simplify the booking process.

Desventajas

Businesses have access to comprehensive reports on meeting scheduling, staff efficiency, and other topics, giving them useful information about how their operations are doing and areas where they can improve.

Jackie
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Amazing support & customer service! Makes using and building out our appointment scheduler...

Revisado el 24/7/2017

The software has allowed us to move toward online registration for the majority of our classes,...

The software has allowed us to move toward online registration for the majority of our classes, which is still a work-in-progress (2+ years since we started) . The support from the staff (Lucy, Elvis, etc.) has been phenomenal. They've taught me a great deal about how to structure our online registration and utilize the feature to support our needs. I work for a large organization, made up of a diverse group of programs that almost function independently. From a support perspective, my experience has been phenomenal. Lucy has been instrumental in teaching me the software, helping use set up our registration site, transition from checkappointments to timetap, as well as take back functionality requests and address our technical issues.

Puntos a favor

The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service! All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support. She's conducted countless calls with me to provide how-tos, recommendations to best structure our site, and addressed functionality enhancement requests and technical issues. I can't express how grateful I am for this type of support!

Desventajas

Not all features are intuitive; there is a learning curve to understand and administer the service/software.

Respuesta de Lumaverse Technologies

Hey Jackie,

Thanks so much for leaving a review for us! It's been great getting to know you and learning more about the support services offered to our armed services over the past couple of years. I'm glad it has allowed the registration process to move more smoothly for you guys!

Lucy

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TimeTap has worked pretty well for my small chiropractic clinic

Revisado el 9/1/2019

It has worked mostly well, but a few glitches.

It has worked mostly well, but a few glitches.

Puntos a favor

I like that once a patient schedules, they get reminders sent to them automatically.

Desventajas

Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use.

Respuesta de Lumaverse Technologies

Hi there,

Thanks so much for taking the time to leave us this review. We are working on a huge update to the scheduler which we hope to have out in Q1 of this year. Hopefully that can help make your experience a 10 out of 10!

Thanks so much for using TimeTap,
Lucy

Usuario verificado
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Scheduling made EZ!

Revisado el 8/10/2018

Puntos a favor

I have the option to do what I want using this platform. I love how easy I can set up multiple locations, input services, accept payments.

Desventajas

When using the mobile app, everytime I close the screen, can even come back one second later and I'll have to sign back in. The bank doesn't even close out that fast, lol. But I still love it.

Respuesta de Lumaverse Technologies

Hi there,

So glad to hear that TimeTap has made scheduling for your business "EZ"! We have made some updates to our iOS mobile app recently so please be sure to check that you are on the latest version of that. We have our Android update out in Beta right now so if you are an Android user please reach out to us at support@timetap.com to reqest an invite to the Beta platform.

Thanks,
Lucy

Hannah
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

TimeTap for booking & reports

Revisado el 28/11/2022

Puntos a favor

Very intuitive and great customer service. There is not any feature of the platform I was not able to customize except a place where the time zones displayed. When I asked about it, they added it to be updated in the next release!

Desventajas

The communication / email tool was more difficult to manage than I would have liked. Everything else in the tool is so intuitive and easy to navigate I felt like the email tool took too much time to customize and enable/disable.

Ashley
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

The idea is there

Revisado el 24/5/2019

I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected....

I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.

Puntos a favor

The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent)
Square compatible

Desventajas

Inconsistent. Unfortunately I have more cons than pros.
Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use.
My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors.
The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.

Respuesta de Lumaverse Technologies

Hi Ashley,

I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at support@timetap.com or book with us at https://www.timetap.com/online-support-call.html

Thanks,
Lucy

Usuario verificado
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Simplify your appointment calendar!

Revisado el 4/10/2018

I like the product and find it helpful when working with a number of clients at the same time as...

I like the product and find it helpful when working with a number of clients at the same time as they can schedule their own appointments - I receive an email that let's me know they have booked or changed their appointment. That is convenient!

Puntos a favor

Easy to set up new clients and to keep track of their appointments, also adjusting appointment times is simple.

Desventajas

Takes a little bit of time to learn the functions! I am sure there are many more that I haven't needed to use yet.

Respuesta de Lumaverse Technologies

Thanks for sharing your experience with TimeTap.

Marta
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Scheduling COVID-19 Vaccines

Revisado el 22/4/2022

Puntos a favor

We were able to very quickly set up and start using this software for COVID-19 vaccination booking. We had a few minor glitches but the system really helped us manage a large number of appointments in a very short amount of time.

We are now exploring using the system for other appointment scheduling options in our organization.

Desventajas

We had a hard time getting the forms to format they way we needed them to for printing.

Jon
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

I love this company! I have used them for the past 5 years and have had an amazing experience!

Revisado el 24/5/2018

Puntos a favor

I love that my clients are able to go directly to a site and book an appointment without having to include me in the process. This really helps to cut down on scheduling times and issues.

On a side note the staff there is amazing and always a pleasure to deal with. One of the Representative specifically has helped me numerous times with any questions or concerns i have had over the years and she has been great! Super friendly and knowledgeable. This also goes for few more representatives! All great!

Desventajas

Nothing that I can think of!

Respuesta de Lumaverse Technologies

Thanks so much Jon for your loyal support of the software over the years. We're happy to provide solutions that work for you and your team! ~Rashida

Lisa
Lisa
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Customer service personnel are rick stars.

Revisado el 25/5/2018

Puntos a favor

Ability to customize services and classes is a tremendous asset to this software. The best part is the support.

Desventajas

Too many clicks and difficult to navigate on a mobile device is at the top of my cons. Check out should be quicker. Tracking packages is also too complicated and too many clicks.

Respuesta de Lumaverse Technologies

Hi Lisa, customizable features is what we're excited to offer! Thanks for your support of the system.

Sean
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Time Tap is the best scheduling platform

Revisado el 14/11/2019

Amazing, the customer support team is ridiculously helpful. It took a long time to get the...

Amazing, the customer support team is ridiculously helpful. It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.

Puntos a favor

My tutoring business uses many libraries throughout the San Francisco Bay area and New York to host tutoring lessons. I've tried all of the scheduling platforms and none could handle the multiple locations except for Time Tap. The user experience is super intuitive and easy. I've tried every online scheduler and this one is by far the best.

Desventajas

It could have some more functionality around repeating appointments.

Respuesta de Lumaverse Technologies

Hi Sean,

Thanks so much for taking the time to leave us this review! We're so glad that TimeTap has been able to help our your tutoring business as much as it has and we're flattered to hear that we were able to meet your expectations better than the other softwares you tried! Please reach out to our support team if there is ever anything we can help with!

Lucy

muna
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

user friendly app

Revisado el 24/12/2018

Puntos a favor

the company which work for purchased timetap to easily recontact our study participants which we kept losing. what i like about the app is the easy use for both myself as an operator and for the end client, the customer support are very quick to respond to questions and is friendly as well.

Desventajas

to be honest i haven't encountered major problems while using this app except one time where i got a notification sms for a client booking but i couldn't see it in the screen. i have contacted the customer service and they were very quick to act and solve the issue.

Respuesta de Lumaverse Technologies

Hi Muna,

Thanks so much for leaving us this positive feedback! We're glad that your experience on TimeTap has been positive on the whole so far and we hope to keep it that way! Reach out to our support team at support@timetap.com if there is ever anything we can do to help! Happy holidays and best to you in the New Year!

Thanks,
Lucy

Alex
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I use timetap to schedule my appointments with clients

Revisado el 1/5/2018

A great way to keep in contact with all of my clients and to make sure I don't over book my...

A great way to keep in contact with all of my clients and to make sure I don't over book my schedule!

Puntos a favor

I love the accessibility and the ability to see your whole schedule in front of you. The fact that it is available anywhere is amazing!

Desventajas

Hard to understand at first but once I was able to get the hang of it, it became second nature. Probably a lot harder for newer users.

Respuesta de Lumaverse Technologies

Alex, thank you for taking the time to leave us a review! We're excited to hear you've enjoyed our services. Please let us know if we can help in any way.

David
David
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

TT Review

Revisado el 28/9/2018

Overall it is good. Support is very responsive and helpful

Overall it is good. Support is very responsive and helpful

Puntos a favor

I like templates and consistency as a result of using app

Desventajas

Reporting is not great. Or able to slice and dice as much as I would like. End up having to do a lot more work in excel after.
Do not like that I cannot pre assign clients to coaches. Means we have to manage part of process out of system

Respuesta de Lumaverse Technologies

Hi David, thanks for taking the time to leave us a review. We appreciate your feedback. On your current plan you have the option to generate custom reports or request a custom report from our team. Please contact us at support@timetap.com if you would like to discuss these options.