Opiniones de Vincere

We recently started using the LiveList client portal, which is getting good feedback from our clients already. Such a clever way of working with clients, we have made the LiveList part of our standard pitch for new business or to sell retained work. I also like pipeline and forecasting element is brilliant. Really clear and easy to understand. The LinkedIn integration is brilliant too.

I think it is important that Vinny (as we call it) is independently owned. Other systems out there- the Bullhorns and SeekAdders- are either owned by PE firms or job boards. I like supporting a firm which is owned by one of us, recruiters. Plus I know exactly where all our data is held.

Not much tbh. They do a lot of releases though so I'd say one negative is making sure we're using all the new features.

I have been using Vincere for about 10 months now and we have found the CRM to be very fluid and easy to navigate. Offering recruitment professionals what they need and easy flow charts that lead to more billings. Overall for a fairly new software company, I have found them to really understand what recruitment is all about and more importantly, have a good back-end support team. Having worked with many global CRM companies before I can comfortably say that Vincere offers a lot for its price point and have not regretted taking this journey with them. I really like the service integration partners they have with the system.

Although Vincere is very good in many areas there are a couple of annoying things that most standard CRM's have. The main point for me is that you don't have the ability to merge duplicated contacts or candidates records. This has proved a real challenge when we migrated our business data across from the previous CRM company. Not being able to clean up our data manually is a real flaw and I hope the Vincere team can spend some time working on a solution for this. If I am honest there are still a few tweaks that the back-end team are working on which will be brilliant when sorted out but overall I am impressed with the system to date.

They have a lot of functionality and really, really good marketing

All the functionality they have only works to a certain extent. There are certain bugs and roadblocks that they aren't able to fix - instead they keep adding useless features like Apple Watch integration. All the best features in the world are worthless if you can't actually use them due to their sloppy integration. The system is NOT fully customizable (even though they keep claiming it is!). I came from Bullhorn (going back again) and would estimate the Vincere system is customizable to an extent of 10%.

We discovered the new kid in town, Vincere, after being with Bullhorn for 8 years. Bullhorn was okay, but it just does not compare to Vincere, it really doesn't. No where near as many features and functionality and the system was starting to feel very old and dated.

Vincere is innovative, intuitive and it's generally got us excited as a team. It's going to allow us to grow our business enormously in the short-medium term.

Absolutely love the various searches built into Vincere - you can run advanced, Linkedin and Indeed searches in one click which instantly gives us relevant results (and more importantly shows how many results for each category - Bullhorn couldn't show search results number which was annoying to say the least)

The ability to parse candidates into the system is super easy, saves us a lot of time and the ability to bring candidates/contacts straight in from Linkedin is Cracking!! The whole team have treated us really well since signing, the support team are fantastic and respond to any questions more or less instantly and we always get follow up calls from them... it's just unimaginable service - I did read this before I joined on this review site actually but you really have to see it to believe it.

We’d like to see more customisation on the candidates summary pages, you can add custom fields here but a little interface customisation would be good. Although, the guys at Vincere are open to feedback from customers so i’ll submit as a feature request!

We moved onto Vincere earlier this year and the explosion in productivity from my team has been insane, when compared to the previous platform (rival database provider).

There is a significant list of additional modules to tailor a product for your business and the customer support has been second to none (infinitely better than), rather than just accepting all the extra functionality that an Executive Search firm like ours does not need.

The quality difference is significant; user interface is great, quick response rate, usability, logic and extra functionality.

While I appreciate it's not a small project to change providers and is cost prohibitive for some bigger firms, if you quote #Wellsysentyou then Vincere will knock 50% off their standard onboarding charges or give you free access to their APP for a year (that doesn't apply to any other discounted rates).

We cannot recommend this product highly enough.

One of our data imports was in JSON. Tech didn't like the format but we got around it after a few chats and they imported the extra dataset for 50% discount.

I'm not using Vincere to it's full potential yet but from what i have seen it's tremendous, it's a big big system with lots of functionality and so many nifty features that make my daily processes so much more efficient. Things like seha linkedin tool, live lists, searches, mobile app and even just the workflows for my contacts and candidates in the crm are great. It's very easy to follow and manage everything on a daily basis.

The guys have recently started vlogging where they share tips and best practice via linkedin and email shots, I like these a lot, they're a good way to catch up on new features as the product is always evolving.

I really get the sense that these guys genuinely care about their customers and are always following up with emails, calls and free training sessions to make sure we get the most out of the product. There's also free weekly customer webinars and now the video teasers up on linkedin every few days which makes the overall support function tremendous.

The system is so big with lots of capabilities, i'm only using a small part of it right now but definitely need to explore more in the future. Sometimes it can be easy to get lost in the system (as it's so advanced) but the support team are great at providing training on specifically what's important to me.

We use Vincere as our recruitment database and have since we set up GPS Return. Some of the pros:
Customer Service - efficient, effective and personal.
Continuous updates and improvements - the system was relatively basic when we first signed up but now, with its LinkedIn integration, job portal, candidate portal and mobile app it is a market leading product.
Easy to use and navigate - much more straight forward than Bullhorn or Bond Adapt. Loaded with features but easy to use.
Customisable job portal - this changed everything. Suddenly have a professional and sleek looking job board that integrates with both our website and the database seamlessly.
Value for money - enough said. It is an excellent portal that is cheaper than most.

I haven’t been using Vincere for too long but i cannot recommend them enough. I came from bullhorn and vincere is honestly in a different league. The attention to detail, intuitiveness, innovation and genuine problem solving functionality built straight into the system (all from the box) is unprecedented - and as a business owner ticks all the boxes for me.

I like the functionality, it’s a clever system, easy to navigate, modern interface and packed high with trendy features - velocity is a cracker! The best thing for me is the tv dash board, it’s like my morning news and weather brief before i leave the house, it shows you a quick snapshot of your business e.g. current revenue, activities, placements in a nice clean screen, no need to dive into the drill down logs first thing in the morning. Bullhorn never had this and to be honest bullhorns analytics dashboards were hard to interpret and not very aesthetically pleasing.

Vinceres search is bloody brilliant! My vincere account manager also told me they’re making it even better and bringing AI into it soon, this will be interesting!

That’s another great thing about these guys, they don’t just take you money and you never hear from them again - they actively engage with their customers and no query is every too difficult. Feels like more than just my software vendor, but more like a partner. I’ve used Bullhorn and i’ve used Vincere and I think it’s clear who i’ll be using in 10 years time..

There’s too many email templates which can be confusing editing them. I need to spend some time deleting the ones i’ll never use because there’s over 80 in there from sign up. The Google geo tagging is ace, but it’s going to take me a few weeks and manually activate this per address.

The support is sublime. People ready to answer questions and actually looping back to see if the solutions they've provided actually work. An example: with my previous system, I had a small but persistent issue with the formatting of my email signature. The logo in my email signature would never render properly- sounds like a small thing but this basically prevented me from sending out emails to Clients and Candidates from the system as I am fussy about these things. I tried repeatedly to get support from my previous system on this but was basically ignored. With Vincere, they sorted this issue out for me right away. I was beginning to think this was impossible and it’s done now – really happy with it. It will make a huge impact on my ability to do everything through the system which is brilliant.

None. I was beginning to give up hope on CRMs before Vincere, I am so relieved that I have found a CRM that I actually enjoy using. This is the first time I've every bothered writing an online review which I think speaks volumes. If you are considering a new CRM then I would highly, highly recommend them.

Built and run by helpful engaged knowledge people who get it. They've clearly walked the walk and are genuinely passionate about creating a really useful ATS that all the team are delighted to use. Vincere already has lots of smart features, its reliable and seems to be a pretty well thought-out product. I particularly like their focus on interoperability with other apps, allowing us to create our own integrated system that is truly the hub of our business. Its great value for money and saves our growing agency at least one member of staff compared with our previous system.
Vincere senior team are accessible and issues are promptly dealt with courteously and generously.
Searching is fabulous - best in class. Also love the integrated CRM and ATS included as standard.

We moved to Vincere a year ago and perhaps the importing process has got much better. Migration from the devil you know system takes quite a bit of time and effort. It'd be wonderful if Vincere could fully import all the history from the previous ATS in an automated and thorough manner.

Love love love the LinkedIn tool, it's amazing! cannot tell you how much time it saves us as a business. There's too many features to list here but we love the various searches, calendar, talent pools, ability to mass email everyone, email templates, basically everything, we love using it. We used Zoho before discovering Vincere and to be frank it was ridicolously appalling. It got to the point that Zoho was so terrible we simply used it as a storage facility and didn't use any of the features because you have to build them all yourself which is too much setup when trying to run a business AND to make matters worse, whenever we tried to get support, the call centre was outsourced and the advisors were useless.

With Vincere, it's all ready to go straight out-of-the box, it's a dream. Plus the support are brilliant, they've got an office in the UK and the team are really responsive and always willing to help. It's been brilliant so far.

The only thing I can think of is we'd like to see some more customisation on the job board but we're currently in correspondence with the support team in relation to making this possible so fingers crossed.

I am by no means a database freak but this is a system that I am really enjoying. My friend, who also has a recruitment business, recommended that I switch from Bullhorn to Vincere and I haven't looked back. In fact, we frequently text each other and say how glad we are that we moved off of Bullhorn to Vincere!
Vincere is a system that's just easy to use and get your contacts and candidates in to quickly. I actually use this system day to day to track jobs, metrics, use with LinkedIn. Compare this to when I was using Bullhorn....I only used to log in every 3 months and that was to change my password!
The Indeed search function is great- you can search the Indeed database directly from inside Vincere, gives you access to candidates that you'd miss if you were working on LinkedIn or Seek.

I'd be hard pushed to really pick at anything negative. It would be good to have additional search filters on the Indeed search function. Overall, I am a very happy customer.

We were previously on Placement Partner - lots of features but not at all user friendly. It took us about 6 months to get to grips with it and learn the system to it’s full capacity. We then came to a point where we needed a system that was more intuitive, efficient and easily accessible. We were also looking for a system that could also help with branding.

Vincere is like a smartphone. You don’t have to be an IT specialist to get it - the basics are there you’ll know how to use it just by playing around the system - extremely intuitive.

Everything is also quicker with Vincere, this especially so with the parsing of CVs. With Placement Partner, it took 15-20 mins to create a new candidate record with full details, but with Vincere, it could achieved in 3-5 mins. We save about 10 minutes on average for each CV, and have gained an extra 35% more time.

Other features we appreciate:
Talent Pools - I like how easy it is to search and ‘throw’ candidates into custom groups for future use
Color-coded system - the colors really helps to keep you on track and pushes you to finish the work you have
Easy to track & trace info: for example, when you submit a candidate to jobs , you get a full history of where the candidates are & to which jobs they were submitted to - reduces asmin time for us significantly

No obstacles with the system so far. Vincere is still a new system to us and there are a lot more features to explore.

We'd previously been using RDB Pronet. The problem was that none of my consultants ever used it. We are 10 consultants sitting across 2 offices in Scotland and England, but we plan on growing in the next 12 months. For me, user adoption is the #1 thing I was looking for in changing systems.
So many of these platforms either focus just on perm and search or exclusively on temp/contract. I like that Vincere really does nail the temp recruitment workflow. The fact that it comes with TimeTemp for integrated timesheets and expense management is great- it's another cost-saving and it's one less integration to think about.
The proximity search feature is super-visual and fast to use. Seeing all our candidates on a map view in relation to a vacancy is ideal for how we run a quick search across the database. Being able to shortlist and send directly from a map view is ideal for my consultants.
I decided to redo my website at the same time as upgrade our internal systems. The Vincere open API v2 allowed the web designer to create our new website with professional job interaction, plus it comes as part of my annual plan package. The support from the Vincere team was responsive throughout.

Vincere allows us to store multiple documents for candidates which is a great way to keep everything in one place. These documents can be anything from resumes and cover letters to Passports and compliance documents.

The workflows are great and we can really easily see outstanding jobs/candidates/applications in one place. These can then be filtered by teams, consultants, companies, etc.. it's very powerful to have built into the product.

Customer service here is fab, we're treated like partners and always get detailed responses to our questions and help tickets. The issues/questions we have are always dealt with fast and efficiently.

To be able to find and or change job title from menu tab- I would love to be able to click on the Job and it link to the place where I can edit this. Many candidates use different job titles and I have to edit them.

Auto correct on emails would be good to see. Only in subject bar on right click but not on body of email.

We have a problem with our logo being too big for emails but the team are currently advising me on the best way around this.

It’s easy to use and a very user-friendly system, with good user support.
And the features are very helpful and well-thought through.

Engagement Hub – currently, the information that candidates fill out may not be displayed in full into the ATS / CRM when the input isn’t exactly what the system ‘registers’, but these information can be ‘accepted’ (just not displayed in candidate’s info accordingly; e.g. salary with symbols instead of pure numeric format – would be great if on registration page, the system will already trigger that as an error / map over the entire set of info / other workaround etc.).
The vChat – speed is not fast enough vs Slack, and that we’ve encountered occasions where the message doesn’t go through. Would be great if vChat is can be minimized in size and maybe displayed in smaller window (good reference would be Gmail Chat) while we can read candidates’ info etc.
LinkedIn Integration & idibu– Now with LinkedIn’s integration issue – I have yet to figure out how to post jobs on Vincere to LinkedIn through my idibu account (will raise this issue in a ticket separately)

Nothing
Person in support was a nice guy, but only so much he can actually do with this system

It is cumbersome, clunky, counter intuitive and required 3 - 5 + times as many clicks for most actions compared to Jobadder
Search function is terrible (you need to type in exactly "John Smith" to find John Smith, wont bring up matching results to partial searches like "John Sm " like any other software.
Cant send SMS out of database. Cant send standardised email templates. Logging call notes and left messages cant be done satisfactorily
Cant save job add templates. Cant receive email notifications for new job applications or other actions.
You will end up wasting 2 hours a day in this system as opposed to saving time
Avoid and move to Jobadder
Its probably ok if you are moving fromBullhorn as that was terrible when I last used it. But if you are considering moving from JA to Vincere, do not proceed, it is a disaster

I like that we can search our candidates profile by the Keyword that are written on their CV (world or pdf file). We're a big agency with over 300 consultants so there's a lot of candidates in the database meaning the search is an essential part of my day to day and it's great, makes things more efficient.

I would love to see more clean and updated data on Vincere.

I have seen so many duplicated accounts which may be written with slightly different spelling, but they are the same account. That confused me a lot. When everyone can create new account by themselves. This creates duplicate junk on the system.

When move candidate stage from “sent” to “1st interview”. I expect this automatically pop-up on my outlook calendar and remind me but it’s apparently not. I think I already linked my email with Vincere. But sometime it does.

What a bunch - proud to have lot their Middle Eastern cherry with us. Watching them flourish in capabilities has been fantastic. Always there to help when needed which is just gold. Open to suggestion and far better value than the other bull on the market. Keep up the great work guys and never step away from the old school customer service. . you are a dying breed.

This is a good question. My only dislike with Vincere is not having bought shares in Vincere...&. Marmite

The LinkedIn integration feature is really helpful when searching for candidates and new leads especially from LinkedIn.
With constant updates, I'm very happy to see that they removed the onboarding stage as it didn't make sense to me. Keeping track
of KPI is well set up and easy to use as all the information is stored in one place. The ability to create and save email template
is also very helpful when sending out mass emails.

When I open a new tab on the browser it doesn't display where I'm at in Vincere, so I tend not to know how to back track to the original tab I was on. Would like to be able to add comments about a candidates without the extra steps.

I can get to candidates, jobs, companies very quickly and cross reference them all. I can also contact multiple candidates at once, which is an extremely useful tool. The functionality to be able to bring people in from linked and "parse" is genius and saves us a lot of time.

The only constructive feedback I would give, is it can be a little buggy at times and some "simple" aspects don't work properly. For example, you cant save a logo to a client file, but can on a job file (it just wont save).

Another example is that when is a client screen, you cant click into another screen without closing it down. This isn't functional, it is just a bug and will easily be fixed.

I think Vincere is a fantastic platform. They recently made changes to the UI and it is great, really clear and I’m really enjoying it. I use the system every day so when changes like that happen I notice straight away and this was a great change. As a whole Vincere is an amazing platform, very accessible and really easy to access all the data.

The only small thing I would want to change is to not have to wait 3 hours for the stats to refresh, but this is one tiny bad point amongst hundreds of good features!

I really like that you can make notes on every applicant and client – we have a large team here so this helps stop all the consultants reaching out to the same people by making it clear who has already phoned them. I also really like that I can send jobs to candidates through Vincere – it means we have a clear record of what contact has been made, and a log that we have permission from the candidates to work on their behalf. Overall Vincere is great, I have worked in recruitment for 13 years and this is the best program I have used. I would definitely recommend.

There are lots of software updates that come regularly from Vincere, and I don’t always know beforehand that they are coming as the emails have been going into my spam. It would be great if there could be a clearer way to tell us what is coming in the release so that it isn’t a surprise (maybe a conference call?).

Advance Search – easy to find the suitable candidates for the right skills set including free text resume search and boolean.

The add feature such as Add candidate, Task, Job – it’s convenient and easy to use, really fast and makes things easier.

Generally just makes my job easier and more efficient.

I do love the feature that allow me to send interview invitation email to candidate and client. The template looks professional but personally I find it sometimes harder to add/edit more info into the template (Compare to sending email via Outlook) in case we need to provide extra information to candidate such as required documents. Enable adding additional documents feature like drag and drop would be great.

1. I like that I can click on a contact and the profile slides out from the right side and we can still see the contacts we have with the company.
2. I like under activities, we can easily switch between the notes for Contact and Candidate profile.

Overall I like the system a lot - keep up the good work!

1. If I right click on a name and try to open in a new tab, it is blocked.
2. The "brief" looks like there is script coding (or something) in it on an occasion. I have to sift through it to find the actual information.