Marketing 360

Plataforma de marketing para empresas de todos los tamaños

Calificación general

4,6 /5
(1.061)
Relación calidad-precio
4,4/5
Funcionalidades
4,5/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,7/5

91%
de los usuarios recomienda esta aplicación
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1061 opiniones

Diego Sebastian
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Marketing 360: Redes Sociales de un producto

Revisado el 6/11/2022

Puntos a favor

Es un software que da publicidad a el producto ya sea palabras clave y respuestas automatizadas

Desventajas

Le hace falta más utilidad ya que es un producto nuevo

jose luis
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Marketing

Revisado el 28/10/2022

Puntos a favor

Accesibilidad y velocidad en la carga de datos.

Desventajas

Pocos acceso en la modalidad grtatuiua y acceso.

Maria del mar
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Marketing y ventas

Revisado el 6/12/2022

Puntos a favor

Sirve para brindar publicidad a los productos que se requiera con palabras específicas o repuestas que son automaticas

Desventajas

Es un producto relativamente nuevo así que le hace falta un poco más de enfasis a las herramientas marketing además te no tener gran acceso gratuito

Milagros
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Aplicación de marketing

Revisado el 6/2/2023

Es útil y viable para los clientes.

Puntos a favor

Que ofrece un servicio integrado de marketing para la empresas.

Desventajas

Podría mejorar algunas estrategias para que la empresa se posicione en el mercado.

Dalia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Negocios y ventas

Revisado el 19/8/2022

Puntos a favor

me gusta que es completo para publicar mis productos

Desventajas

no hay nada que no me alla gustado, solo hay q ver que tipos de productos alzar de acuerdo a lo que le gusta a los clientes

Sandra
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Marketing that comes full circle ;)

Revisado el 5/12/2018

When they say they are the #1 marketing platform for small business, I truly believe they are right. I have been using Marketing 360 for years, and without it I would not have been able to build my company providing consultant marketing work for small business to what it is today!

Puntos a favor

Marketing 360 does most of the work for you; sign up your business and you get paired with a marketing consultant on their end, who helps you break down all the metrics provided through their platform. Their visual representations are far superior to any marketing software I have seen -- think Google analytics, but more visually appealing.

Desventajas

I am sure it has a bit of a steep learning curve for new users & non-marketers. We used to give clients a portal to check out their businesses' marketing needs, etc. first hand -- but some complained that it was over-complicated, so we do not provide these anymore. However, as a graduate in Marketing at MSU, I had not problem navigating any of the resources provided; I am sure that any new user could learn the process within days.

Magdy
Calificación general
  • Sector: Productos lácteos
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Marketing easily and quickly

Revisado el 19/1/2023

A good and cheap platform that helps a lot in corporate marketing. It works very efficiently and is easy to use.

Puntos a favor

A good platform that is suitable for small and emerging companies. They are well trained and study the market needs very efficiently. They have the ability to acquire new customers in large numbers and in a short time. They have good and responsive customer service. It is possible to create mailing lists that include very large numbers of contacts who are interested in our company's products.

Desventajas

There are not many cons and may not exist. I am happy with my experience with Marketing 360. However, I hope that this platform will be developed further to accommodate the rapid market movement. I also wish to provide this platform in several languages to be easier to use in the world.

Leif
Calificación general
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW

Revisado el 10/3/2018

Puntos a favor

There are only two pros:
1) First and foremost, my contract with Marketing360 is finally over.
2) I was forced to learn everything about sales and marketing that I was trying to delegate.

Desventajas

Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me.

Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor.

To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made.

Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract.

They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI."

I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad.

And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend.

It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!!

Who in their right mind would want to run their business website on a custom platform that its developers have trouble using?

At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months!

At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess.

Things only went downhill from there.

Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends.

My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else.

Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place.

They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money.

Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money.

As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings.

Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised.

My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame.

My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued.

On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent.

In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract.

When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window.

Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined.

I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it.

And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time.

Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours.

If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship.

If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score.

The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse.

One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you.

If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good.

Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it.

I messed up, but you don't have to. Please do your homework and think long and hard about this decision.

I wish you all the best in your entrepreneurial endeavors.

Giles
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Marketing 360: One-Stop Marketing Solution

Revisado el 3/2/2023

Marketing 360 is a robust marketing solution that can help businesses of all sizes. With its extensive range of features, businesses can reach and engage with their target audience. The platform's analytics and reporting capabilities provide insights that are essential for making informed decisions. With all marketing tools in one place, Marketing 360 is a practical solution for businesses seeking to grow their online presence.

Puntos a favor

Marketing 360 offers a variety of marketing tools in a single platform. From website building and email campaigns to social media management and SEO, the software has something for everyone. Its reporting and analytics functions deliver valuable information for decision making.

Desventajas

Getting started with the platform can be a challenge, as some features have a raised learning curve. Some users have reported navigation difficulties with the interface.

Mory
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Manage customers effectively

Revisado el 9/3/2023

Really great software that suits my needs

Puntos a favor

I really like the interface of the software, I adapted very easily to the features

Desventajas

Like most of my software, I have not encountered any problems with its use

moumini
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Here's why you should use Marketing 360

Revisado el 9/2/2023

Puntos a favor

User interface complexity: Some people may find the Marketing 360 user interface complex to use.Limitations of certain features: Some features of Marketing 360 may not be sufficiently developed to meet all the marketing needs of businesses.Need for training: Some people may find that Marketing 360 requires training to be used optimally

Desventajas

.All-in-one solution: Marketing 360 is designed to be an all-in-one solution for businesses of all sizes, allowing them to manage all their marketing efforts in one place, saving time and resources.Improved profitability: Marketing 360 helps businesses better target their audience, which can improve their overall return on investment (ROI).Professional website design: The platform offers professional website design options to help businesses get known online and improve their brand image.Search engine optimization: Marketing 360 offers SEO features to improve the online visibility of businesses, making them appear at the top of search results.Online presence management: The platform offers social media management features to help businesses effectively and consistently manage their online presence.

Madhusudan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A useful tool for enhancing the calibre of client service

Revisado el 20/2/2023

It is the software of choice when it comes to usability, and when combined with a strong internet connection, payment processing is quick. The information provided to users is very timely and useful. The customer login, portal, and dashboard are incredibly simple to use and comprehend. I should point out that I come from a younger generation that used technology constantly while growing up.

Puntos a favor

It's a really adaptable piece of software that I immediately picked up on and found to be simple to use. It greatly aided both my professional and personal endeavours. It is crucial that everything functions together and that payments are processed quickly; this programme improves my sales.

Desventajas

Even though the customer service is unprofessional and a bit pricey, it's alright. Emails that are not spam occasionally end up there.

Mohammad
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Marketing 360: A Strong Tool for All Your Marketing Needs

Revisado el 6/2/2023

Marketing 360 is an all-in-one marketing platform that allows businesses to create, manage, and publish content across multiple platforms, segment and organize contact lists, track performance, and ensure CAN-SPAM compliance.

Puntos a favor

The feature of Marketing 360 that I loved the most was that it is a single marketing platform that enables companies to generate, manage, and publish content across many platforms in a unified way. Additionally, it enables companies to track their performance, make sure CAN-SPAM compliance, segment and organize their contact lists, and do a lot more. Additionally, the pricing is reasonable when compared to those of comparable items, making it a fantastic bargain for any organization.

Desventajas

Marketing 360 lacks connectors with outside providers, making it difficult to interface with customized services and develop customized features.

Assimi
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Marketing 360 review

Revisado el 7/2/2023

Puntos a favor

Marketing 360 is a really good marketing platform that I've experienced that has several features like social media management and website creation that help businesses get ahead. It is really amazing

Desventajas

I really don't see any problem with this software because it helps me a lot to do many things

James
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My Experience Using Marketing 360 for Digital Marketing

Revisado el 15/2/2023

Overall, I would recommend Marketing 360 to other small business owners looking to streamline their digital marketing efforts. While there is a bit of a learning curve, the platform offers a lot of value and has helped me grow my business.

Puntos a favor

I have been using Marketing 360 for several months to manage my digital marketing efforts. The platform offers a wide range of features, including website design and management, email marketing, social media management, and more. I appreciate that I can manage all of my marketing efforts in one place, which saves me time and helps me stay organized. The customer support team has also been very helpful when I have questions or need assistance.

Desventajas

While the platform offers a lot of features, it can be overwhelming at times to navigate and use effectively. It has taken me some time to learn how to use all of the different tools and features available, and I wish there were more tutorials or training resources available to help me get up to speed more quickly.

Michel bertrand
Calificación general
  • Sector: Redes informáticas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Evaluation of Marketing 360: a complete solution for the management of your marketing strategy

Revisado el 24/1/2023

I use Marketing360 to solve business problems such as:Low website traffic by improving website search engine optimizationLow customer engagement by using social media management and email marketing tools to increase customer engagementLow conversion rate by using landing page and sign-up form creation tools to target potential customers and get them to take actionLow retention rate by automating loyalty campaigns to maintain existing customersLow online presence by managing online advertising campaigns to increase the company's visibility on different channels.

Puntos a favor

Marketing360 is an integrated marketing software that includes a variety of features to help businesses improve their online presence and increase growth. The most important features include website creation, social media management, data analysis, email marketing, online advertising, and marketing automation.It is designed to be easy to use for users with little or no digital marketing experience. It offers easy-to-use tools for campaign management, layout templates for email and social media posts, user guides for advanced features such as creating landing pages and sign-up forms.

Desventajas

I want additional features such as ad performance tracking tools to measure the effectiveness of their campaign, mailing list segmentation options to target potential customers. And I suggest that some tools be enhanced to be more effective or more intuitive to use.

Brian
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very robust platform

Revisado el 4/4/2017

In May of 2016, we decided to work with Madwire's Marketing360 software/platform after both a bad previous experience with another company and some thorough internet research. As a niche business with very little experience and history managing any advertising/marketing campaigns, we had many questions regarding the software. Fortunately, we worked with Customer support representatives, who worked very hard to provide honest feedback and guidance on our campaign to start. Now that we have become familiar with the software, we really look forward to continue using the platform as we expand our business.

Puntos a favor

The data delivered to users is both extremely relevant and timely
The customer login/portal/dashboard is very user-friendly and easy to understand. As a caveat, I am from a younger generation that grew up using technology on a daily basis.

Desventajas

-In the past, there were occasional reporting discrepancies when running daily reports for a given month and comparing the amounts to the same MTD reports over time (i.e. Daily ad spend / visits / conversions). However, when comparing daily reports for multiple months over time to MTD reports, the discrepancies were not a problem. Fortunately, this was a very MINOR technical issue that did not significantly impact our experience with the software.

-Occasionally, we would receive "internal server error" messages when logging into the old portal during the evenings, which resulted in no data being visible. This does not appear to be an issue with the updated software.

Respuesta de Madwire Traducir a Español

Brian, thank you for taking the time to provide your feedback. We're glad you've found the platform easy to navigate. Continue giving us your input and ideas. We're always improving our products and services. Thanks for your business!

Drew
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great software Great people

Revisado el 10/10/2019

Great, Surprised by the team that is available with one phone call, email or text. When hiring Marketing 360 we had no idea of the literal team of 25+ people specifically assigned to our account. From basic social media stuff to 3D rendered product explainer videos they have the best in the business to tackle any task you throw at them.

Puntos a favor

The best part about this software is the ongoing support you will get with the madwire team. Our assigned Marketing Executive provided insight for our campaigns and general direction of the business, constant trouble shooting and live support for our technical questions.

Desventajas

There are no cons, we literally utilize everything.

Respuesta de Madwire Traducir a Español

Thank you so much for the outstanding review Drew! We appreciate the fact that our people and software are exceeding your expectations. We work very hard to help small businesses like yours succeed. Not only will we continue to offer the superior service, but are continually working to make our software even more user friendly. Thanks again Drew!

Brad
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Knowledgeable Team!

Revisado el 22/10/2019

Lets start with this, WOW. I'm extremely impressed with the most recent revisions to the website and the blog post! Very impressive how much It appears your team has learned about my industry and our company from simple notes found from our website. I went through and made tiny adjustments throughout the site but the snippets for google were perfect the blog post was very personal and I could go on and on I'm extremely happy with what had been done.
We took a video today but we are low on utility trailers and want to re film after our inventory arrives but this is to serve as a temporary and test video next one I'll have the creative team work magic on. Seriously get yourselves some good lunch or something LOL, let boss man know! As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to! Thanks again!!!

Puntos a favor

Very Easy to use Great CRM, Great Marketing Dashboard.

Desventajas

Little More Transparency would be nice is the dashboard.

Respuesta de Madwire Traducir a Español

Thank you so much for the glowing review Brad! We feel in order to be fully integrated into your team we need to learn as much about your business as possible. Our primary focus is the growth of your business and for that we need to be able to communicate effectively with your audience. Our content marketing team is incredible at providing marketable content and blogs. You saying that our content made you "extremely happy" is a huge compliment and for that, we thank you. We are thrilled that you are seeing results already and can't wait to see even more growth from your business in the future. Thanks again Brad and thank you for choosing Marketing 360 to be part of your digital marketing strategy.

Usuario verificado
Calificación general
  • Sector: Filantropía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

You might as well burn your money! At least give it to a charity so you can feel better!

Revisado el 29/10/2018

After the sales guy signed me up and disappeared the issues started. 10/2017
* My business has been operating for 8 years. Around 95% of our business is via referral or email marketing, attending, industry events and good old fashion face time. I thought this would be a good way to increase leads and branding opportunities. I had completed some FB marketing previously with fair results.

On the sales call, they said they would build me a new website as the current one had some issues and could do with a refresh. That makes sense its 4 years old! All the content remains the same and they will incorporate it into a new site. So it's purely cosmetic!

Well, six months later they asked me to pick a template! We went back and forth for six months, changing staff and eventually they ask me to choose a template. I mean I could have done that from any number of sites, WordPress, theme forest back in November 2017. I could of built a wix

During this time they had already spent a considerable amount of my budget on....... its a good question as we were not running ads as we did not have an optimized website but all the fuel was being spent!
So we finally get the website up and running and its ok at best as to design and updates.

So they build the ads and away they go and the fuel continues to be spent. All I get is that "we continue to tweak the ads we are seeing good traffic". Not a single actionable lead via email or phone in 6 months. Just junk and spam via email.

Puntos a favor

I do not have any pro comments about my six month experience with Marketing 360

Desventajas

It's a con!

For the money I invested and not to get a single actionable lead via phone or email is mind-boggling. I would of been better off donating the money to a charity as at least it would of done some good in the world.

Respuesta de Madwire Traducir a Español

Hello, we're sorry to hear this. We want to provide every client with real value. So thank you for the feedback. We'd like to speak with you, but no name or company information was provided. Please contact us so we have the opportunity to look into your account and help. You can call our front desk anytime during business hours and a receptionist will answer (we don't believe in phone trees).

Joshua
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Consistent Results

Revisado el 17/6/2019

Puntos a favor

What brought me to Marketing 360 was a large number of features included with the software. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my website built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Marketing 360 have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Marketing 360 to anyone.

Desventajas

I like to break my bills down to weekly intervals if possible. With Marketing 360, I can only pay bi-weekly. I would love to be able to pay my monthly invoice weekly.

Respuesta de Madwire Traducir a Español

Thank you for the review Joshua! We are incredibly pleased that you are finding success with Marketing 360. We designed the platform to include everything that a small business owner would need and we are glad that you enjoy the software. We strive to only hire the best people in the industry and expect them to provide the finest customer service around. Thank you for the kind words Joshua, we are excited to see your success in the future and will keep working to help you succeed.

Hannah
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great software - Totally aware of our marketing spend and emails campaigns

Revisado el 2/4/2019

This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.

Puntos a favor

We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.

Desventajas

It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.

Joanna
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

This is how digital marketing should be!

Revisado el 29/8/2018

I have recommended marketing 360 to a number of clients. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. It is a great platform for digital marketing for any sized business.

Puntos a favor

I like that I can see very clearly what the cost of each component of the digital program is. The CRM is very easy to use and allows us to maximize each lead.

Desventajas

I wish there were some additional automations available.

Respuesta de Madwire Traducir a Español

Hi Joanna! I really appreciate you taking the time to leave us such a great review. When we first went about building the Marketing 360® platform it was really important to us to make sure that not only was every aspect of your digital marketing visible, but that it was also actionable. I love to hear that you're using the CRM as well, as that is a huge opportunity many business owners miss out on.

What sort of additional automations would you like to see in future iterations? We're always looking for feedback on new features and functionality we can add. Your Marketing Executive, Joey, would be happy to pass those requests on to our R&D team for review.

Thanks again! It's been a pleasure working with you and I know we'll be great partners for years to come. :)

Stephen
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Total commitment to customer service

Revisado el 17/3/2016

Marketing 360 has been my web designer and marketing company for the past 4 years, back when they were Chiro360 and only marketed to chiropractors. I wanted a website and I wanted to enter the world of internet marketing and didn't have a clue how to do either one. I found the people I worked with to be not only totally competent, but dedicated and personable. They held this novice's hand through the entire process and not once was I made to feel incompetent. I felt that they had my best interests in mind and that their focus was not just Chiro360's bottom line . They wanted me to succeed and were always available to me for any questions that I might have. They supported me writing my website and helped me learn how to edit it. They have helped me shape my internet presence to become the #1 chiropractor where I practice. I have always appreciated how available they always are to me given that I am someone with a lot of questions. They are clearly customer-centric. I like how the UXI editing suite is user friendly and simple to use. I feel totally supported in my relationship with Marketing 360. I would do it all over again with them in a heartbeat. When a national organization that I am the President of was created, I did not give a single thought to having anyone else design and create the website. That recent process was more intensive than the design of my business website 4 years ago, and again, everyone who worked on the project was knowledgeable, friendly, helpful, and totally supportive of my satisfaction. I have not hesitated to recommend Marketing 360 to others. Those who have used them at my recommendation have had the same supportive and satisfying experience that I have. I can't say enough good things about Marketing 360. When something works, I am happy about it. Marketing 360 has worked for me and continues to do so.

Respuesta de Madwire Traducir a Español

Stephen what an amazing testimony. We appreciate the support over the past 4 years. You have been along for an unbelievable journey and helped us shape our world class marketing software into what it is today. We truly value you and your business and look forward to many more years of success. Thank you.

Heather
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic product and customer service!

Revisado el 6/9/2018

My overall experience with the product and customer service has been exceptional. I was very nervous about learning a new system but I knew I needed a program like this in order to grow and to be able to communicate with my clients and potential clients in the most professional way possible. I love the templates that are available, the training tutorials, the options for sending to different groups, the ability to set up campaigns and automated communication, and the freedom to use it in the way that best suits my business and needs. I've just touched the surface of what's available to me and I look forward to tapping into all of the features that Marketing 360 has to offer.
What I've loved as much or more, is the customer service from the staff. They have been SO professional in their communication with me and their follow up to make sure I am using the features in the best way possible. They are there to answer my questions, as silly as they may be, and they do it with a smile and friendly voice. All of the people I have spoken to or emailed with have been very knowlegeable and timely in their responses. They have given me great ideas on how I can better market my company.
I've also referred a friend to Marketing 360 and she has had the same experience. She's loving the product and has told me how much she loves working with the staff.
I really can't recommend it enough. If you're looking for a way to take your business up a notch, look no further.

Puntos a favor

There are several things that I'm loving about this software. I started using it about 6 months ago and I have found it to be very user friendly and intuitive. I've used programs similar in function to this before but this one is the most comprehensive and easy to use. They have also done a great job of offering tutorial videos that have been very helpful! I love all of features it offers for sorting and filtering. I can send communication to my clients and mailing list in just a few easy steps.

Desventajas

Hmmm, I can't think of anything I don't like about it. I'm loving this tool for my company.