--- description: Busca información actualizada sobre Case IQ. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Case IQ con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Case IQ: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software de cumplimiento normativo](/directory/243/compliance/software) > [Case IQ](/software/103787/case-iq) # Case IQ Canonical: https://www.getapp.es/software/103787/case-iq Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.es/software/103787/case-iq?page=2) > Software de gestión de casos de investigación para las principales organizaciones de marcas, bancos y escuelas, para la gestión de RR. HH., fraude e investigaciones de cumplimiento. > > Veredicto: 11 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 11 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Case IQ - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Estados Unidos, Finlandia, Francia, Irlanda, Islandia, Luxemburgo, Noruega, Nueva Zelanda, Países Bajos, Reino Unido, Suiza ## Funcionalidades - Acceso móvil - Acciones preventivas y correctivas (CAPA) - Alertas de correo electrónico - Alertas de riesgo - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Almacenamiento seguro de datos - Análisis de atención al cliente - Análisis predictivo - Archivo y conservación - Asistencia multimedia - Automatización proceso/flujo de trabajo - Autorizaciones basadas en roles - Base de datos integrada - Búsqueda/filtro - Campos personalizables - Comunicación multicanal - Conforme con HIPAA - Conformidad FDA ## Integraciones (en total: 12) - Gmail - JD Edwards EnterpriseOne - JIRA Service Management - Microsoft Outlook - Okta - Oracle CRM On Demand - Oracle PeopleSoft - Ping Identity - SAP Business One - Salesforce Sales Cloud - ServiceNow - Workday HCM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de cumplimiento normativo](https://www.getapp.es/directory/243/compliance/software) ## Categorías relacionadas - [Software de cumplimiento normativo](https://www.getapp.es/directory/243/compliance/software) - [Software de gestión de quejas](https://www.getapp.es/directory/841/complaint-management/software) - [Sistemas de seguridad física](https://www.getapp.es/directory/951/physical-security/software) - [Software para investigación](https://www.getapp.es/directory/1025/investigation-management/software) - [Software de gestión de incidentes](https://www.getapp.es/directory/1415/incident-management/software) ## Alternativas 1. 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[Falcony](https://www.getapp.es/software/105489/audits-dot-io) — 4.7/5 (33 reviews) ## Opiniones ### "The best customer management software that i've used" — 5.0/5 > **Dennis** | *24 de mayo de 2018* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective > > **Desventajas**: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect > > Nowadays every customer query or complaint is attended to promptly ----- ### "Valfilm USA i-sight Review" — 5.0/5 > **Steven** | *23 de septiembre de 2020* | Plásticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints. > > **Desventajas**: We have not found reporting to be helpful yet. > > We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding. ----- ### "i-Sight Case Management for HR Investigations" — 5.0/5 > **Sara** | *26 de marzo de 2019* | Alimentación y bebidas | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken. > > **Desventajas**: Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies. > > Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed. ----- ### "Great software" — 4.0/5 > **Usuario verificado** | *19 de agosto de 2019* | Educación superior | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand. > > **Desventajas**: Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature. > > Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied. ----- ### "Does What it's Supposed to" — 5.0/5 > **Usuario verificado** | *30 de agosto de 2018* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs. > > **Desventajas**: Features are very specific and minimal. Hoping for future updates for additional useful features. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.es/software/103787/case-iq?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/103787/case-iq) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados