Dayforce HCM

4,3 (982)
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Plataforma de HCM en la nube que transforma la experiencia del empleado

Calificación general

4,3 /5
(982)
Relación calidad-precio
4,0/5
Funcionalidades
4,2/5
Facilidad de uso
4,2/5
Asistencia al cliente
3,8/5

87%
de los usuarios recomienda esta aplicación
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982 opiniones

Danielle
Danielle
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best HRIS System Available l!

Revisado el 5/10/2023

Wonderful total system!!

Wonderful total system!!

Puntos a favor

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Desventajas

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Alternativas consideradas

UKG Pro y Workday HCM

Razones para elegir Dayforce HCM

Cost and features

Software anterior

ADP Workforce Now

Razones para cambiar a Dayforce HCM

Cost, features, easy of use, value for money!
Amber
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Dayforce User/Admin 5+ years

Revisado el 28/2/2024

Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on...

Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on leaving anytime soon!

Puntos a favor

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use.
We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

Desventajas

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

Alternativas consideradas

Paycom y ADP Workforce Now

Razones para elegir Dayforce HCM

We had several issues with UKG (formally UltiPro) including compliance issues

Software anterior

UKG Pro

Razones para cambiar a Dayforce HCM

The ease of use as well as the full suite of modules available in one system
Celeste
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Frustration & Disappointment

Revisado el 2/11/2023

Puntos a favor

I cannot think of a single thing that I like about Dayforce.

Desventajas

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured.

Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks.

Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities.

We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients.

Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Karine
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La Vie en Rose creates a designer employee experience program

Revisado el 19/6/2024

As the world continues to move forward and the retail industry adjusts, will continue to partner...

As the world continues to move forward and the retail industry adjusts, will continue to partner with Dayforce to engage employees and improve their experience with la Vie en Rose.

Puntos a favor

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Desventajas

Recruiting module, this module need to be review to be more flexible

Line
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dayforce HCM Review

Revisado el 23/10/2023

Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is...

Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Puntos a favor

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Desventajas

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Alternativas consideradas

ADP Workforce Now y Workday HCM

Razones para elegir Dayforce HCM

Our company needed more automation.

Software anterior

Dayforce Powerpay

Razones para cambiar a Dayforce HCM

The implementation team was from Dayforce. It wasn't a 3rd party company doing the implementation.
Usuario verificado
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Complete and comprehensive HRIS

Revisado el 2/10/2023

It is overall very user friendly. I think Ceridian listens to their customers and is heading in the...

It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.

Puntos a favor

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Desventajas

It should s starting to get pricey because of all the modules.

Alternativas consideradas

Paylocity

Razones para elegir Dayforce HCM

They were terrible for HR

Software anterior

ADP Workforce Now

Razones para cambiar a Dayforce HCM

More comprehensive, particularly as it pertains to Project Code Management.
Alan
Alan
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Dayforce makes user experience, reporting, and payroll processing easy

Revisado el 11/9/2023

Dayforce's ongoing calculating options and support for large payroll batches are invaluable. I am...

Dayforce's ongoing calculating options and support for large payroll batches are invaluable. I am relieved to have the ability to provide timely salary spending reports to upper management.

Puntos a favor

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

Desventajas

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

Josh
Josh
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dayforce HCM: Customize to Modernize

Revisado el 19/6/2023

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Puntos a favor

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Desventajas

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

Alternativas consideradas

ADP Workforce Now y Workday HCM

Razones para cambiar a Dayforce HCM

Cost and system capability were the reasons we decided on Dayforce.
Surjit
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dayforce Review

Revisado el 12/12/2023

Overall, good experience. Continuous improvements to all modules.

Overall, good experience. Continuous improvements to all modules.

Puntos a favor

All in one complete HR & Payroll System. One central database feeds into all modules

Desventajas

Some features still need to be developed, they have a AHA portal for ideas, some can take a long time to approve and implement

Caitlin
Calificación general
  • Sector: Vino y licores
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Dayforce Review

Revisado el 19/1/2024

Puntos a favor

How robust it is. If you can think it, the product can likely do it.

Desventajas

The reporting feature. It is difficult to navigate and understand

Kelli
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Managing your own settings means lots of potential for success and mess

Revisado el 16/11/2020

Honestly, I am pretty neutral at this point. For each thing that has changed for the positive,...

Honestly, I am pretty neutral at this point. For each thing that has changed for the positive, there is something else that has changed for the negative. I am still optimistic this will work out for the better in the long run but as in my previous comment, implementation has been extremely difficult and we are in a severe situation with our clients and investors on the 401K funding situation.

Puntos a favor

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Desventajas

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place.

We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process.

Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required.

I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

Alternativas consideradas

UKG Ready y ADP Workforce Now

Razones para elegir Dayforce HCM

We are growing rapidly and we outgrew the functionality of our previous company. There were many things we had to do manually should now automatic in Ceridian - once its setup properly. Also, inconsistencies of setup in the previous system caused issues in reporting.

Software anterior

Netchex

Razones para cambiar a Dayforce HCM

The structure of team members have ONE record that is references by all the modules as opposed to multiple databases/records throughout the modules.
Alicia
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Dayforce realistic review

Revisado el 17/2/2023

It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company....

It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn.

Puntos a favor

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

Desventajas

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

Alternativas consideradas

BambooHR y Paylocity

Razones para elegir Dayforce HCM

Zenefits support was horrible and there were a lot of bugs and payroll issues. We outgrew Zenefits once we reached over 150 employees

Software anterior

TriNet Zenefits

Razones para cambiar a Dayforce HCM

They really sold their product well, but they weren’t exactly honest in their sales pitch about some things. The customization was the most appealing.
Wendy
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Dayforce HCM - 2023 (Walett)

Revisado el 10/7/2023

Overall, my experience with Dayforce is pleasing. We have implemented workflows and added logics to...

Overall, my experience with Dayforce is pleasing. We have implemented workflows and added logics to streamline many daily functions.

Puntos a favor

Dayforce HCM offers features which are in high demand for an efficient HR division. The various modules ensure essential data is reportable and readily available for compliance testing.

Desventajas

The reporting module is complex and requires a high degree of IT knowledge. Topics are not aligned in statndard forms which creates frustrating events when building new reports.

Alternativas consideradas

UKG Pro y Paycor

Razones para elegir Dayforce HCM

Cost

Software anterior

ADP Workforce Now

Razones para cambiar a Dayforce HCM

Offered more features and seemed more User Friendly
Jock
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dayforce the future of employee services

Revisado el 20/10/2023

Grrrreat!

Grrrreat!

Puntos a favor

The Reports are very good and the product is easy to navigate.

Desventajas

Calling for support is a task. It is hard to get through when you are at a critical moment.

Alternativas consideradas

KronoDesk

Razones para elegir Dayforce HCM

Criterion caused a lot of payroll issues.

Software anterior

Criterion HCM

Razones para cambiar a Dayforce HCM

Because they could demo out nurses time would calculate correctly.
Shameika
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Experience with Dayforce

Revisado el 12/6/2023

Overall it was decided the product was not the right fit for the organization.

Overall it was decided the product was not the right fit for the organization.

Puntos a favor

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Desventajas

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

Alternativas consideradas

Paychex Flex

Razones para elegir Dayforce HCM

The value for the product and good reviews

Software anterior

ADP Workforce Now

Razones para cambiar a Dayforce HCM

The value and looking for a product that could do it all
Laurie
Laurie
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Dayforce one stop for HR/Payroll/Benfits/Learning

Revisado el 7/7/2023

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third...

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one

Puntos a favor

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Desventajas

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Amanda
Amanda
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

I appreciate how easy it is to commit payroll using Ceridian

Revisado el 18/9/2023

It's aesthetically pleasing and uncluttered. Instantaneous and efficient payroll processing. I like...

It's aesthetically pleasing and uncluttered. Instantaneous and efficient payroll processing. I like that it always seeks for new and better features. Many of our company's manual processes have been eliminated thanks to Ceridan Dayforce.

Puntos a favor

Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board.

Desventajas

I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization.

Katrina
Katrina
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

It centralizes all of our record-keeping

Revisado el 24/8/2023

It consolidates our filing systems into a single location. Employees only need one login to enjoy...

It consolidates our filing systems into a single location. Employees only need one login to enjoy the full range of benefits. Time may be tracked daily, and annual reviews and objectives can be modified with this system.

Puntos a favor

The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything.

Desventajas

The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in.

Jen
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Dayforce Review

Revisado el 10/10/2023

Puntos a favor

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Desventajas

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

Stephen
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Dayforce HCM is a great, single database cloud software, that is constantly adding new...

Revisado el 20/6/2017

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of...

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Puntos a favor

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Desventajas

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Shreshthi
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Dayforce - HR and Payroll software

Revisado el 11/8/2020

It is a good product. It is cloud based which makes is highly desirable during the pandemic....

It is a good product. It is cloud based which makes is highly desirable during the pandemic. Customer support is also very helpful.

Puntos a favor

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Desventajas

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

Alternativas consideradas

Dynamics 365

Software anterior

Workday HCM
Usuario verificado
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Similar to Other Solutions, Not Great for Learning Feature

Revisado el 5/12/2019

Overall experience as an end user was positive on the HR/Payroll side as far as interface and being...

Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action.

Puntos a favor

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

Desventajas

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Randy
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Dayforce HCM great for Payroll and HRIS

Revisado el 13/9/2017

Dayforce works great under the right circumstances, but they still have some work to do to gain a...

Dayforce works great under the right circumstances, but they still have some work to do to gain a bigger market share.

Puntos a favor

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Desventajas

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

Becky
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dayforce (I love processing payroll in it)

Revisado el 20/4/2023

Implementation of Dayforce is a big project. I did not feel like we rushed it, which was important....

Implementation of Dayforce is a big project. I did not feel like we rushed it, which was important. Training for the payroll system was easy to follow and critical. When I needed help from Support, I had it. Continued training is important to fill in knowledge gaps. Using Dayforce for processing payroll for 15 months has been so much easier than our prior system. Audits and reporting have helped to make the process more accurate. The number of errors has decreased due to how easy it is to very all entries. I continue to work to find efficiencies in our processes as well as help to provide training to leaders and employees.

Puntos a favor

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

Desventajas

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

Teresa Aminta
Teresa Aminta
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Ceridian formulates our entire workforce

Revisado el 11/9/2023

Dayforce WFM extends across the entire institution. It is our primary workforce management (WPM)...

Dayforce WFM extends across the entire institution. It is our primary workforce management (WPM) tool, encompassing attendance in all its aspects: hourly employees identify their income through biological clocks; contract employees use the web clock function to account for their working time; all employees use the Time Away From Work (TAFW) function to submit leave requests. It is also used by human resources and payroll departments to manage time worked and paid time off.

Puntos a favor

I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks.

Desventajas

The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration.