Vagaro

Software empresarial y de planificación para salones de belleza, peluquerías, spas y estudios de fitness.

Calificación general

4,7 /5
(3.210)
Relación calidad-precio
4,7/5
Funcionalidades
4,6/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

95%
de los usuarios recomienda esta aplicación
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3211 opiniones

Usuario verificado
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Me encanta

Revisado el 25/2/2020

Todo en uno a un precio accesible, mejor que otras compañías que he probado y en Puerto Rico...

Todo en uno a un precio accesible, mejor que otras compañías que he probado y en Puerto Rico funciona super bien.

Puntos a favor

EL precio es fabuloso. Ellos pensaron en todo y como cada negocio tiene necesidades diferentes crearon los servicios individuales y tu los añades de acuerdo a las demandas de tu negocio y eso vale un millón. Accesible y fácil de usar. Te facilita la vida muchísimo. Gracias por crear esta super herramienta para negocios.

Desventajas

no he visto un contra. todo me encanta. los tutoriales son lo mejor.

Respuesta de Vagaro

Hello, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

Elmer
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La gestion de vagaro

Revisado el 8/7/2023

Puntos a favor

Cumplió con mis expectativas puesto que me permite recordar citas, su facilidad y gestión es muy buena lo que hace que esta herramienta sea llamativa.

Desventajas

Muchas veces no es tan rápido, varia muchas veces en la rapidez dependiendo del dispositivo en donde se ingrese.

Tania
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Estoy feliz con Vagaro debería ser bilingüe inglés y español

Revisado el 28/9/2022

Para mi las citas de las clientas m. Me gustaría usar todo lo relacionado con social media...

Para mi las citas de las clientas m. Me gustaría usar todo lo relacionado con social media integrado a vagaro

Puntos a favor

Me ayudo mucho mi esposo porque todo es en inglés , así lo he aprendido usar. Español porfavor

Desventajas

Creo que si estuviera en español podría usar el 100 % d Vagaro hay muchas cosas no he podido usar porque no las entiendo

Adela
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Help to Small Bussiness

Revisado el 30/6/2020

Tiene el mejor precio para los micro negocios

Tiene el mejor precio para los micro negocios

Puntos a favor

las clases son verdaderamente interesantes

Desventajas

Todo esta muy bien entendido en las clases

Respuesta de Vagaro

Hi Adela, thanks so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software. Thank you for being a Vagaro Business!

Isidoro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Empresas

Revisado el 2/2/2023

Puntos a favor

Desde mi experiencia dentro del ámbito empresarial, considero que lo más destacable de la app, es el precio que tiene con respecto a otros similares, y que, además de ello, cumple con las expectativas notablemente. Además, a todos nos pasa que nos olvidamos de muchas cosas, y con esto, ayuda gracias a los recordatorios, a que no pase esto.

Desventajas

No tengo nada malo que añadir acerca de este software. Es más, como he dicho antes, una aplicación con esta utilidad, sirve para mucho positivamente, tanto a las empresas, como a los clientes.

Eduardo
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

El software de citas.

Revisado el 6/2/2023

Puntos a favor

Me he encontrado con un software estupendo con muy buena facilidad de uso y de gran calidad. Además es muy accesible para todo tipo de personas que deseen usarla y con una primera impresión muy llamativa para los clientes.

Desventajas

Considero que una de las pequeñas contras que se pueden encontrar en dicho software es la rapidez del mismo. He intentado acceder a través de distintos medios y el tiempo de rapidez y de carga no varía en función de un medio u otro.

Edisson
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mi agendador

Revisado el 12/7/2023

Me ah gustado mucho ya que gracias a su prueba gratuita pude saber cómo funciona y tiene un costo...

Me ah gustado mucho ya que gracias a su prueba gratuita pude saber cómo funciona y tiene un costo muy accesible para pequeños negocios.

Puntos a favor

Es una App fácil y sencilla para el agendamiento y recordatorio de citas para mis pacientes.

Desventajas

Es algunas ocasiones para algunas personas puede ser desconocida y tal vez sea por desconocimiento a nivel de país.

Arturo
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Vagaro

Revisado el 2/1/2023

Puntos a favor

Vagaro me ayuda a organizar todos mis formularios, notas de tratamiento y notas privadas de yoga, todo en un lugar seguro.

Desventajas

perder oportunidades de expansión y de clientes potenciales.

Alejandro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Vagaro para agendar citas

Revisado el 3/2/2023

Puntos a favor

La facilidad de utilización es esencial a la hora de escoger una aplicación, Vagaro cumple

Desventajas

Aún está en inicio y tiene que mejorar mucho

kelly johana
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

vagaro la mejor plataforma de pago

Revisado el 8/1/2023

hasta la fecha llena todas mis expectativas cumple con todo lo que promete

hasta la fecha llena todas mis expectativas cumple con todo lo que promete

Puntos a favor

me permite realizar pagos de nomina puedo sincronizar el calendario con fechas de corte u pago

Desventajas

de hecho me gusta todo de este software

Usuario verificado
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 4.0 /10

Vágaro no me trajo ninguna novedad

Revisado el 1/5/2023

Puntos a favor

Fue relativamente fácil de usar y buena sincronización

Desventajas

No me aportó grandes cosas, se intentó implementar en mi trabajo pero no resultó.

Sean A
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good value for the price

Revisado el 4/2/2019

Puntos a favor

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.

They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.

Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.

Desventajas

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

Robin
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Trouble from day 1

Revisado el 30/8/2023

My advice, run FAR AWAY from this service. Its overpriced for what is actually does, you will...

My advice, run FAR AWAY from this service. Its overpriced for what is actually does, you will spend so much time trying to get things to work. I have since met many owners who have had same experience. I wish I NEVER switched. Its been the WORST decision I ever made in all my years with my business.

Puntos a favor

I like the potential it could have. Being able to have schedules for different types of things and online classes.

Desventajas

We got a card reader that NEVER worked properly. After 2 months, 8 hrs of logged calls, and almost 40 emails, I got a manager. We finally got a new reader, and yes I had to pay to return the one that never worked. It cost me so much business. The customer service is bad. The people are not trained they have to go look up then email you if they can find it. I was told multiple times it didn't matter I had a contract since I BOUGHT the reader. Once I got hold of a manager it still took several weeks. The money they owed me I didn't get back, they gave me some but in "Vagaro bucks" then charged my card again even when I had enough "bucks" to cover. There are so many issues with this service but switching again would be a nightmare, but I'm close to just doing it anyway. Also they do deposits supposedly daily but some days you get 3 different deposits and it just makes it more complicated than necessary. The company definitely has a lot of work to do in getting their act together.

anoosheh
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

wonderful software, easy to use, great customer service

Revisado el 6/7/2023

so fat during the free trial, we love it. it's user friendly (except the clock in/out feature" and...

so fat during the free trial, we love it. it's user friendly (except the clock in/out feature" and the customer service has been excellent in helping me import my data from Fresha.

Puntos a favor

It was very easy to set up with excellent customer service. It is user friendly. they give excellent customer service.

Desventajas

difficult time card management for employees.they should improve their clock in capability for employees. It should be as easy as clicking "clock In/ out". however, you have to buy cards and the card scanner they sell.

Alternativas consideradas

Bookafy

Razones para elegir Vagaro

Fresha repeatedly engaged in shady practices with charging my credit card for various things.

Software anterior

Fresha

Razones para cambiar a Vagaro

Vagaro was much easier to transfer my data into and much more user friendly with nicer aesthetic calendar appearance.
amanda
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Vagaro

Revisado el 4/6/2023

It gets done what I need it to

It gets done what I need it to

Puntos a favor

Its easy to use and I like that we are able to request features to make it work to better fit the needs of the consumers

Desventajas

I do think that some systems can be updated and run more smoothly

Alternativas consideradas

Booker, Square Payments y Phorest

Razones para cambiar a Vagaro

It was super user friendly and cost effective for a individual stylist at the time
karter
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

the best

Revisado el 3/8/2023

Puntos a favor

extremely simple and easy to use! the entire app is very user friendly and easy to navigate

Desventajas

nothing. i love the app and how easy it is to use and schedule

Tynne
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Customer Service Knows Me Well!

Revisado el 31/8/2016

We've been using Vagaro since opening in Feb 2015 and we've seen many changes and updates and 99%...

We've been using Vagaro since opening in Feb 2015 and we've seen many changes and updates and 99% of them have been fabulous. The development team is pretty receptive to new ideas and I see requests that we've made become a "new feature" many times so I know they are listening to the needs of their customer.
Customer Service Chat knows me well... even though I wonder if they do a quick game of "Rock...Paper....Scissors" when they see me pop up on chat they're always happy to answer a question and walk us through something. :)
The software itself is very user friendly and most of our clients say that the online booking features are fast and easy!
I have no doubt that Vagaro will get better as they grow more customers. I'm sure for the independent service provider the core needs are 100% met. As larger salons join Vagaro the features that bigger salon/spas need and want will be added.
Thanks Team Vagaro for a great booking/business software!
~Tyne & Team Zoi'A Spa & Salon

Puntos a favor

Easy to use for both Staff and Online Booking for Clients.
Staff loves the App to keep an eye on booking.
Marketing tools are a good business driver.
Business reports are getting better with every update.
Online tutorials are great for new staff learning system.
Online chat option is AWESOME!
Customer Service is A+

Desventajas

-Cancelation/ Waiting List needs to be better- it's currently not useable for the large number of requests we have for a cancelation list.
-We've had some retail snafu's but those are getting better as well.
-Marketing promos could use a "retail" option.
-Checkout could have some updated options like a "hold in cart" so if you have to interrupt a sale you don't lose everything you put in checkout screen.

Allison
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Vagora is Great For Salons

Revisado el 17/7/2023

I'd use Vagaro again to book an appointment. Most salons and spas use Vagaro in my area and I...

I'd use Vagaro again to book an appointment. Most salons and spas use Vagaro in my area and I appreciate not having to learn a new software time and time again.

Puntos a favor

Vagaro is easy to use if and when you're looking to book a spa or salon appointment. It's easy to add all of your information and save it for future use.

Desventajas

I don't like signing up for more accounts. I already have a lot.

seriana
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Useful

Revisado el 6/9/2023

overall I feel that this has been a very useful and productive asset to my team.

overall I feel that this has been a very useful and productive asset to my team.

Puntos a favor

The system is very easy to use and implement, the adjustment time was minimal after we got everyone traiined

Desventajas

there was a bit of lag time in implementing changes, but aside from the typical lag of technology it was minimal

Amanda
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We love Vagaro

Revisado el 9/12/2020

It's been grea; however, getting on with customer service has been a problem, which is understandabl...

It's been grea; however, getting on with customer service has been a problem, which is understandable. With Mindbody the tech was able to pop on my computer screen to help, which convenient and sometimes easier than trying to explain a situation to the tech they can see what or who you are looking at.

Puntos a favor

It's user friendly, for both the studio and client. Being small business owner, the cost of services is saving me so much. Wish I would have made the switch long ago. I like that we have different options for packages an d services.

Desventajas

Wish there was an easier way to checkout a clients for multiple days. Often times when I back to reconcile accounts, it would be nice to do one client and reconcile with a drop box check-out in one place for multiple days.

Respuesta de Vagaro

Hi Amanda, thank you for sharing your feedback. Feedback like this helps us make our software even better, so thank you for taking the time to let us know what you love!

Mary
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Features & functionality

Revisado el 16/10/2020

Puntos a favor

Vagaro keeps all of my client information, services, products, reports and finances very well organized. I've used this software for over 5 years now and my favorite thing is, it's forever changing (for the better of course). I honestly have no complaints with the way it runs, however, if I'd like to see a change all I have to do is make a request and they take it under consideration. Obviously not every suggestion can be accommodated; but for the most part it just keeps getting better and better for a very reasonable price.

Desventajas

I wish when a customer decides they want to opt-out from receiving email marketing from one salon it wouldn't affect another. When a different business uses vagaro but the client has been to someone else and chose not receive email marketing they don't receive mine.

Alternativas consideradas

Booker

Razones para cambiar a Vagaro

Convenience at first. Where I was renting it was already being used. Now I own my own spa and don't share with anyone but continue to use it because I'm extremely satisfied with customer service and fuctionality.

Respuesta de Vagaro

Hi Mary, we greatly appreciate your kind review. Thank you for letting us know what you love about Vagaro!

Jason
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Value For Real

Revisado el 23/10/2021

Puntos a favor

Auto drafting, session tracking, point of sale of services and products ease of use and modification of sale and scheduling formats.

Desventajas

Honestly the only thing is waiting for deposits. 24 turn around would be great vs waiting for specific business days. This hasn't been an issue at all just a preference

Alternativas consideradas

WellnessLiving

Razones para elegir Vagaro

overpriced because of reputation only. I used them for year when all of a sudden they got rid of all their starter programs for less then 125 plus they didnt offer to grandfather prior customer that had been loyal for years before they nearly doubled their prices.

Software anterior

Mindbody

Razones para cambiar a Vagaro

Customer service, development of POS took what felt like forever while being billed for a system that wasn't completely available for use.
Marissa
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

After 7 years with another booking software, we switched to Vagaro in 2019 and have been very...

Revisado el 2/12/2022

We really like Vagaro. We have improved/streamlined our online booking thanks to it.

We really like Vagaro. We have improved/streamlined our online booking thanks to it.

Puntos a favor

The interface is easy to navigate and is much more client-user friendly than other booking software. And Daily Deals are great!

Desventajas

Vagaro still doesn't have a lot of little features/extensions that would make doing business even easier, but they keep adding new things, which is helpful.

Alternativas consideradas

Acuity Scheduling

Razones para elegir Vagaro

Booker's interface was very rudimentary. The site was regularly down for maintenance, making it difficult to schedule or check out clients standing in front of us! And the cost kept going up for no additional features or services.

Software anterior

Booker

Razones para cambiar a Vagaro

Vagaro had better features.
Frank
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

My pros and cons on Vagaro

Revisado el 30/11/2022

My overall experience so far, with Vagaro is really good. I would recommend them to other massage...

My overall experience so far, with Vagaro is really good. I would recommend them to other massage business and massage therapists. I have had no issues or concerns, with any issues I've had, support has always been extremely professional and helpful in every way.

Puntos a favor

I love the confirmation and waitlist features the most, because it prevents me from having to physically keep track of client's and my schedule openings. I like having everything integrated in the software; i.e., scheduling, payments, confirming, color coding, the waitlist, etc. Also their Customer Service Support is outstanding!!

Desventajas

I really wish the software would have an Add-on feature. I don't like having to integrate the Add-ons into my actual services, because it put the Add-on as a separate scheduled appointment. The other feature I don't really like is having to pay for Marketing and Texting features, of which there are different tier levels. Wight Massagebook it was all included. These are my biggest dislikes of the software.

Hanin
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

STAY AWAY FROM Vagaro & PAYDESK!

Revisado el 20/12/2022

We’ve purchased the PAYDESK thinking it’s as legit as they made it sound on their website, We ended...

We’ve purchased the PAYDESK thinking it’s as legit as they made it sound on their website, We ended up with an everyday of non-ending frozen system, unable to accept clients appointment, unable to check out clients, we have to restart the system almost every time we need to check out client, or try to book a client. Unable to see client signature of the guest side, unable to have them complete forms on the guest side of the Pay Desk. We’ve been in contact with Support since the first couple days we have received the PayDesk. They have been procrastinating the process of solving the issues, scheduled multiple remote sessions to try to resolve the issues, which was a total fail! They requested videos of all the issues they couldn’t solve during the remote session they set up , and we provided, YET its been over 6 weeks of going back and forth of non-ending emails! They’ve solved absolutely NOTHING!! Everyone on the software team blames the hardware team, and here we are with a piece of crap device. They Won’t refund a device that was purchased in JULY 2022, and they have evidence of all the support tickets they’ve been receiving for the past 5 months which is since we have received. I have called and talked to many people who stated each time that would be the last time before they escalate it to the development team, and they’ll take an action! NOTHING was done.

Puntos a favor

Absolutely NOTHING! They take forever to answer a phone call if you contact support! Which will be very often once you start using their system! They’ve always had issues solving the issues you calling in regards! The worst nightmare I made a decision to use Vagaro in my business

Desventajas

TERRIBLE customer service, Unreliable devices, unreliable software, reckless team who does not care how frustrated you or you clients are with their system! Undelivered Services, and they've always had issues when trying to solve " the issues" you contact them in regard . They only charge money for everything you sign up for, but support for their terrible device can take up to 6 months with out any solving to the issues.

Alternativas consideradas

Acuity Scheduling y ZENOTI

Razones para elegir Vagaro

digital forms, cheaper processing fees then! square now offer even better EMR and lower competitive processing fees for Medical Spa

Software anterior

Square Payments

Razones para cambiar a Vagaro

Because they're cheaper! however they're only cheap in customer service and quality! they're no longer cheaper than any other company.