Opiniones de Alma SIS

We bought it with my friends who has brother or sister ages under 14 so we discovered it is useful for their education life and psychology.

Videos sometimes lose their charm for the children who has hyperactivity problem.

I LOVE the customer service. They are always willing to work with us and help us adapt the program to what we need. I love the many different reporting features and how they each have a unique description that helps me find exactly what I need. I also like that I can star the reports I frequently use. I like that I am able to easily fill in grades in the "gradebook" tab, as well as having the opportunity to quickly report final grades at the end of the term. I am also happy with the ease in resetting a password for a user who has forgotten theirs as well as the quick ability to change a username. I appreciate that many users can have access to the same information (meaning a student and both of their parents can have their own accounts but access the same information on their child). I think overall I am mostly impressed with Alma's support team, how quickly and professionally they respond, how they will not let me leave the conversation until they are satisfied that all of my questions have been answered and my concerns resolved, and I love that they are constantly updating, making the website better, and then sending out an email with all of the updates and detailed instructions on how to utilize them.

I feel the website could be slightly more user friendly. There are often times it takes longer than I would like to access the information that I need (a lot of clicking through redundant tabs and not a lot of short cuts). I also wish it was easier for parents to understand the website. I don't like that there is no easy way for a parent to access a student's missing work, instead having to look through each class and assignment to see what has and has not been turned in. I also wish there was a way for us, as administrators and teachers, to see exactly what the parents see. It is hard to give advice and support to a parent when their screen looks different from mine; and I often don't know if they can see everything that I can, like all of the notes and assignment descriptions and what not. Otherwise, I am mostly happy with Alma.

User friendly. Thinks how I think. Attractive. Love the webinars. Everyone in Customer Engagement and the Techs are so sweet and caring.

Can't really think of anything at this moment.

Best part of the interface: It's very intuitive, logical, and organized.
Best part for the tech crew: The tech help staff are very helpful, professional, and supportive.

Worst part of the interface: The colors can't be customized to be our school colors.
Worst part for the tech crew: The people running the system can't impersonate another user, which makes it hard to see what the user is seeing when you're trying to help someone.

Simple to use, integrates well with other programs, and keeps getting better

there are glitches, they fix them quickly

Alma is intuitive and easy to navigate. Setup and implementation was smooth, overall, it is very user friendly and easy for teachers and families to navigate. The reporting is excellent and the report cards look professional. Accessing data is easy on a day to day basis.

There are some simple features missing, like schedule send, more editing options with school announcements which would have a bigger benefit.

Alma SIS has some of the best tech support, one on one access all the time. They are always considering feedback and ways to implement when possible.

Some of the things that I request for feedback don't always get completed but they have their reasonings for that.

Being able to customize information within student records has been very helpful. Standard reports included generally provide needed information, but creating a custom report is also pretty easy.

Would love to be able to view by grade level rather than having to pick students individually or using the data spreadsheet editor.

Easiest platform for communicating with staff, students and families.

Setting up registration each year. Sometimes I would miss one small part and once parents started the process I couldn't go back and make adjustments.

Very strong design-sense, and improving their app-center interface. Customer Service is fantastic.

Their admissions platform needs to advance to include billing/tuition.

I really like this experience and it always works well with me and really easy to use.

Till now I didn't find any cons . It really covers all I was looking for .

Alma is easy to set up and use, which is essential in a school environment. The different features are intuitive and my staff needed minimal training and support before fully utilizing the product.

I do wish some things could be customized further. For example, in Myanmar students do not have first and last names, so if we could change to a single naming field that would be really helpful. Similarly, I would appreciate the ability to customize other demographic data such as race, ethnicity, and languages.

You can log in quickly. The people who have come in to assist with how horrific this year has been have been mostly humble and at least tried to help.

Absolutely impossible to have what we need at our hands as high school counselors. Everything is laborious or actually impossible to do. It has taken MONTHS to get even tiny bits of advances to make this usable. Transcripts, which are an essential piece for our kids, took 6 months to have functioning, and they're still inaccurate. Scheduling is months behind because the programming is inept for a school this size. It lacks confidentiality and privacy that's important for our students. Household units are not available, access to other buildings makes it impossible to know who has siblings and other people living in their home, which poses a safety issue when filing reports to CPS, report cards are still completely wrong and inaccurate. I could truly go on for an awfully long time, but I digress.

At the end of the day, I think I can vouch for every person in my building when I say that this program was rolled out in a deplorable way, changes and improvements are slow and sometimes non-existent, and it's made me reconsider even working in this corporation due to how terrible this system is. A program in its infancy has been detrimental to every single stakeholder in this corporation, and I've been disappointed since the first day of training in August.

It looks pretty and professional. The student/parent side looks clean.

1. They have sold their scheduling I think to some 3rd party so none of the accessible API will allow you to access the times classes are happening. Truly a nightmare for integrations.
2. Customer service is atrocious. No one answers the phone and he text based service takes over an hour to get a copy pasted answer. Then the help person leaves and won't have a conversation with you.
3. Their reports are unusably bad. Truly nothing is in depth or customizable. This is beta software at best.
4. Nothing can be imported, everything from proficiency sets to data must be uploaded by hand one at a time, hope you like to copy and paste.
5. Admin can't do anything to set up classes. Teachers need to redo work a hundred times over.

Web based
Fast
Quick support
Google SSO
SAS

Email editor is TOO basic.
Report writer is not flexible, cost per extra fields.
Retrieve unenrolled student's data from previous years should be easier.
Apply changes to multiple classes, schedules, etc should allow to select randomly or by criteria.
Backup/Restore feature not available.
Mixed Letter, Numbers and Standards based grades are not compatible.
Transcripts reports must allow more flexible design.

It does not require extensive training to learn how to use; the parent portal gives parents all the info they need at their fingertips; it has centralized all of our student info and made it accessible to all staff who need it; the report card design process is great--you can really customize it to suit your needs; they are constantly releasing updated and improved features based on customer feedback and requests; customer support is always available and very friendly/responsive.

The reporting functions are limited--it is frustrating at times not being able to design customized reports or to tweak the built-in reports for your exact needs; teachers have some complaints about gradebook's functionality (although many aspects of the gradebook are much better than our former system--it's tough to find everything you need in one program--there are always going to be tradeoffs); scheduling was a bit of a nightmare (on the other hand, our school's programming is very non-standard and often breaks software); there is no app yet--or even a mobile-friendly view--which is really needed for our population, where a large % of parents use their phones exclusively for internet access.

Alma's ease of use for all stakeholder is top notch. Teachers, parents, students and office personnel can easily navigate through this platform with minimal clicks, all the tools and information you need as a user are right there in front of you. You no longer have to click 4 layers deep to find what you are looking for. Alma also provides an easy way to communicate with all stakeholders. While in the gradebook you can email students and parents, eliminating the need to use a secondary software program.

Along with a traditional grading program, Alma provides a true standards/competency based platform. This SIS has grown alongside the change in educational trends, meeting the needs of schools, transitioning their assessment/evaluation practices.

Support services for Alma are outstanding. The customer support team is available in the matter of minutes, assisting and answering all questions one might have. The team is extremely knowledgeable, friendly and willing to take an idea you might suggest and make it happen! This support team makes transition/roll over periods stress free!

Alma's reporting section for state reports and other school information reports still needs to develop. As time goes on I believe Alma will continue to make improvements in this area. Reports are currently available in a a basic excel or csv files. These files work for what we need, but I feel this area could develop more in the future.

Alma has a modern interface that is intuitive for our users with all of the information they need right at their fingertips, or one screen away. The student/parent portal is informative and is enabling us to move toward a more paperless registration process. Our teachers love the communication tools built into their grade book that enable them to immediately reach out to a student and their parents without having to jump out of the work they are doing. The report card and grading systems are flexible enough to support both traditional and proficiency-based philosophies. Alma is also proactive in cultivating relationships with third party vendors to add additional functionality to the environment. Alma has also been proactive in monitoring our state reporting requirements and updating our state report templates which is no small task. And Alma's support team is nothing short of amazing. My teachers have the freedom to reach out and get the support they require and that is priceless.

There were a few features I would have like that did not come "out of the box" such as robust reporting tools, and built-in scheduling tools. That said, Alma has worked to integrate those into the system and future users will not have that problem. The one other piece that I believe is in process is updating the transcript system so that it employs the same interface as the report card generator.

Alma has a very clean aesthetic with intuitively easy to use. The customer service is top-notch. Even during the pandemic, the response time has been exceptional. The techs are supportive, humorous, collegial, yet professional. Really happy with this platform.

I am looking forward to their continued build-out of the transcript function of their platform. They register all suggestions with their engineers, and once they get enough "up votes" they add them to the next roll-out. Can't ask for a more egalitarian system of continuous improvement.