Square Appointments

4,5 (227)
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Software de calendario de citas y programación online

Calificación general

4,5 /5
(227)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,3/5

85%
de los usuarios recomienda esta aplicación
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227 opiniones

Jose Luis
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

hialeah

Revisado el 7/9/2021

no pierdo app

no pierdo app

Puntos a favor

rapido y facil seguro sencillo eficaz para poder hacer mas clientes en menos tiempo posible

Desventajas

facilita el trabajo haciendo así no tener que olvidar app programados de manera manual y automático es mejor

Ava
Ava
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined Appointment Scheduling

Revisado el 8/10/2024

Square Appointments is great for scheduling and managing client appointments efficiently, but...

Square Appointments is great for scheduling and managing client appointments efficiently, but getting access to advanced tools requires a higher subscription level.

Puntos a favor

I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages.

Desventajas

When I needed detailed sales reports, I realized I had to upgrade to a more expensive plan to access those features.

Dometo
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Square Appointments is Perfect For New Business Owners

Revisado el 27/9/2024

My overall experience with Square Appointments was very nice because of how easily it was for my...

My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If you’re a new business owner, use Square Appointments to make your life a lot easier.

Puntos a favor

I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my Google page. This was very convenient and made running a lash business so much easier

Desventajas

I didn’t like the fact that I had to download different Square apps for different functions that I needed. For example I had to have Square Appointments setter installed and Square Payment Processor installed separately. It would be nice to do multiple functions on one Square app instead of having to install different apps every time. Also, the appointment setting section did not have a place for client to pay deposits. This was very critical for me to have, and was the main reason why I started looking for other apps that had this functionality working better on their platforms. Square said they had it but every time I tried to set it up, it didn’t work.

Alternativas consideradas

Vagaro

Razones para elegir Square Appointments

Because I wanted to take deposits from my clients and at the same time have them put their card on their profile to make checking out easier. Square Appointments interface on this functionality struggled a bit and that’s why I switched

Razones para cambiar a Square Appointments

Because it integrates easily with Google Business and has a free version, which is convenient when you’re just starting out as a new business owner
Tracy
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Square are the biggest CROOKS. VERY VERY ANGRY WITH THEM

Revisado el 26/9/2024

I will not be recommending square to any of my counterparts. I went to all the effort of setting...

I will not be recommending square to any of my counterparts. I went to all the effort of setting all this up. Got rejected for some reason on accepting credit cards and so they completely shut my account down and wouldn't let me log in again. Took off with my one months subscription too. And gave me no excuse as to what actually went on. Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist.

I have certs verifying i am fully trained in my field. A business rego/ABN and a business account set up with ANZ who never had an issue dealing with me.

Feel i've been treated like a second class citizen, maybe because I'm from overseas ?

Puntos a favor

Took a long time to set things up and me not being very web savvy extra effort from me to have to get done

Desventajas

the live chat service. very non-helpful and rude

Alternativas consideradas

Fresha

Razones para cambiar a Square Appointments

because a fellow business owner recommended them to me. Complete and utter waste of time. Dont waste your energy. Took me SOOOOO LONG to set up to then have my time wasted as they did.
Jennifer
Jennifer
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good for very small business or retail needs

Revisado el 9/1/2025

Was happy with them for the most part until we outgrew what they offered.

Was happy with them for the most part until we outgrew what they offered.

Puntos a favor

Relatively straight forward and easy to use for a small business at an attractive price.

Desventajas

There are not a lot of customizations that we needed as a growing Spa business.

morgan
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best business practice

Revisado el 10/9/2024

I’ve been using square since 2017 when I opened my business. I utilize CRM systems that allow me to...

I’ve been using square since 2017 when I opened my business. I utilize CRM systems that allow me to use square as my processing too and it just has made the entire process so easy.

Puntos a favor

I love how seamlessly I can schedule things , invoice, collect client information, and even see reports of your sales all on one easy to use app

Desventajas

I believe the processing fees are average, I wish it could be more competitive.

Alternativas consideradas

Acuity Scheduling

Razones para cambiar a Square Appointments

It was much easier to use and set up in my opinion
Arleta
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good for the price

Revisado el 7/8/2024

Puntos a favor

I liked that it was really easy for my clients to use square appointments

Desventajas

I wanted something a little more organized and visually appealing

Alternativas consideradas

Noterro

Razones para elegir Square Appointments

Vagaro has MANY technical issues and is very expensive for what you get. Also their website set up was sub par

Software anterior

Vagaro

Razones para cambiar a Square Appointments

I really liked the price point and easy of use. Overall I didn’t continue because I wanted something more esthetically pleasing
Bryan
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Appointments is a strong product, keep the innovation coming!

Revisado el 3/12/2024

We've used Square Appointments since 2014, appreciate that they are still investing in it.

We've used Square Appointments since 2014, appreciate that they are still investing in it.

Puntos a favor

Platform is intuitive, uptime is great and there is ample access across platforms.

Desventajas

We need to accept appointments (which is an option) before they're confirmed. This prevents us from taking appointments straight from Google.

Loganne
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Square Appointment

Revisado el 17/9/2024

Square is such a quality brand and makes my company and its employees’ lives much easier on a daily...

Square is such a quality brand and makes my company and its employees’ lives much easier on a daily basis.

Puntos a favor

I love all Square products so I had to try out Square Appointments and was very pleased. The ease of use is by far the best thing about the company.

Desventajas

I can’t think of any cons other than I did not know about to product until researching it so the marketing isn’t great.

Kelly
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy and quick to use, Customizable experience

Revisado el 25/6/2024

I really like it! I have used it many, many times and it is fairly easy and quick to navigate.

I really like it! I have used it many, many times and it is fairly easy and quick to navigate.

Puntos a favor

I like that it is very customizable, and you can tailor it to suit your individual need, such as if or how you need a reminder sent.

Desventajas

I found that it has the ability to be a bit confusing sometimes. I booked an appt once under the wrong appt type. I feel like this was likely the fault of the business professional though, and not actually the app itself.

Usuario verificado
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

A great tool with my Square account

Revisado el 15/11/2024

It is easy to use when I need to book clients. But typically I am the one who is booking them not...

It is easy to use when I need to book clients. But typically I am the one who is booking them not my clients.

Puntos a favor

Its connected to my square account which I use often and can see my appointments when they are booked.

Desventajas

I do not use it a lot and would like to use it more with my clients.

Anthony
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Square Appointments: A Powerful Tool for Appointment Scheduling

Revisado el 4/5/2023

As a IT intern in the University, I had the opportunity to work with Square Appointments in a small...

As a IT intern in the University, I had the opportunity to work with Square Appointments in a small business project. I found the software to be user-friendly and intuitive, with a range of features that helped the business to manage their appointment scheduling and customer information. The online booking feature was particularly helpful, as it allowed clients to easily book appointments at their convenience. The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting procedure for both staff and clients.

Puntos a favor

Square Appointments is a thorough appointment scheduling program that provides a number of features to aid businesses in streamlining their appointment-making procedures. Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with its user-friendly interface. Additionally, this software allows for a great deal of customization, including the ability to program automatic appointment confirmations and reminders via email or text message.

Desventajas

One downside of Square Appointments is that it can be relatively expensive, particularly for small businesses or independent professionals. Additionally, some users have reported issues with the software's mobile app, including slow loading times and glitches.

zachery
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Flawed system, allow's clients to take advantage of your business

Revisado el 18/7/2021

horrible with apts.. they will not add any features despite over whelming crystals for the added...

horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.

Puntos a favor

I like its connected to my register system, their price is affordable,

Desventajas

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.

Alternativas consideradas

Salonized, Sign In Scheduling y Squire

Razones para cambiar a Square Appointments

worried with my system for checking out clients. only used for 24 hours before I shut it down over huge flaws in the system that would cost me money and the square company refusing to fix or see the effect on those of us who pay for the system
Heather
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Square for barbershop

Revisado el 23/7/2021

I’m currently searching for another appointment system that has some of the features square is...

I’m currently searching for another appointment system that has some of the features square is lacking, there’s just many things Square should offer for the beauty industry that they don’t and for such a big company they would be such a small changes I don’t understand why they don’t initiate them.

Puntos a favor

Square is one of the first POS systems that I used so I’m very familiar with it. It integrates easily with many different applications and has a fair amount of necessary features.

Desventajas

I pay a lot of money to use square for appointments square for payroll square for POS square for marketing etc. etc. I hate that every part of Square has a different app I wish I could all just be in one and I hate how they charge for every little thing, boy they make a ton of money off me and their customer service is horrible

Alternativas consideradas

Phorest y DaySmart Salon

Razones para elegir Square Appointments

Vagaro’s inventory management was too time consuming

Software anterior

Vagaro

Razones para cambiar a Square Appointments

Because I’m more familiar with it
Jarah
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy to use

Revisado el 19/7/2024

Puntos a favor

Features are easy to use for both the customer and owner.

Desventajas

Add on feature while checking out. Can’t edit the final price without going back to the actual appointment.

Alicia
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy peasy appointment making!

Revisado el 19/12/2024

I have a few providers that use this platform and I do enjoy the simplicity of it.

I have a few providers that use this platform and I do enjoy the simplicity of it.

Puntos a favor

I love being able to make appointments through Square Appointments, it's simple and effective.

Desventajas

I honestly cannot saw much about something that I dislike.

Caitlin
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Squared UP My Schedule

Revisado el 2/12/2024

Puntos a favor

The ease of creating a schedule and maintaining it.

Desventajas

The amount of taxes on payments that are taken.

bridgette
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Appointments made easy

Revisado el 4/6/2024

Puntos a favor

This online booking feature is phenomenal. Customers can access the site or app anytime day or night. I like the features of being able to choose from different colors or layouts. My customers also provided great feedback about receiving reminder text messages as an appointment approaches.

Desventajas

Nothing is nothing I dont like about the software.

Stephanie
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great and dependable site

Revisado el 1/12/2024

Square Appointments has a system that flows well between being able to schedule and also adding to...

Square Appointments has a system that flows well between being able to schedule and also adding to my calendar

Puntos a favor

I liked the ease of scheduling and the website itself felt very clean and streamlined

Desventajas

I can’t think of any cons with using Square appointments

Ashley
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great help for my business!

Revisado el 22/6/2023

I really enjoy using my Square Appointments app. It makes my scheduling a breeze!!

I really enjoy using my Square Appointments app. It makes my scheduling a breeze!!

Puntos a favor

I love how quick and easy it is to add in a new appointment. I also really love that it will send my clients appointment reminders to help me avoid no-shows.

Desventajas

I don’t have anything bad to say about Square Appointments. I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent me already. That would be super handy to be allowed to do.

Austin
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Bundle with Square

Revisado el 25/5/2023

If the person is already using Square I would 100% recommend Square Appointments. If not, I'd still...

If the person is already using Square I would 100% recommend Square Appointments. If not, I'd still recommend they checked it out for sure but maybe look at some others as well.

Puntos a favor

First off, this is really convenient for Square Point of Sale (P.O.S.) and payments users. Doing business with just one company is definitely preferable to using two or three. Less passwords and account information to remember, configure, and pay for. I think Square is a good company altogether, they're reputable and established. The Square Appointments app has a tidy layout that's easy to multi task from. Pop open the app and check the schedule or set reminders, either way no messaging or calling to figure out a time and day. Take care of payments and customer information in the same place.

Desventajas

Reaching out to Square for customer support or feature requests was the one place I felt dissatisfied. I don't think it should take so long especially now that it's a paid service. It's not like this for Squares other products so I don't really understand why either.

Nathan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Square appointments is a great value

Revisado el 4/11/2023

Puntos a favor

My team loved using it right away. Our logistics were far better after implementation.

Desventajas

I hadno major concerns with the service.

Rhonda
Rhonda
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Very Useful

Revisado el 25/4/2023

There are somethings we have to work around but we were able to make it work for our business.

There are somethings we have to work around but we were able to make it work for our business.

Puntos a favor

Square schedules appointments, takes payments and keeps track of customers all in one place at no additional charge.

Desventajas

It took a while to figure out. Start and end time feature on the appointment would be great.When making an edit in the auto text feature, I noticed the customer gets the default message & not what I changed it too, which enables me to not be able to use that feature.

Sarah
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great app for salon and bridal events!

Revisado el 13/11/2022

Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest...

Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest and most customizable.

Puntos a favor

User friendly, easy to edit, easy to customize in general appointments. Individual appointments are easy to customize but a little more time needed.

Desventajas

The app glitches when it comes to the required cc on file. Even if that option is selected in settings, some clients somehow still bypass it. This is a big deal when they are new clients and end up being a no show.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Square is a good and easy to use software.

Revisado el 22/8/2022

Overall, it's good enough for me to continue use it. I recommended Square to one of my friends who...

Overall, it's good enough for me to continue use it. I recommended Square to one of my friends who starts her own retail business as well. If it's possible , I wish Square can lower down the credit cards payment process fee.

Puntos a favor

I like it's easy to set up and not expensive to start with just personal (no timeworker) use. No monthly fee is my most like part . It comes with a good monthly report for your business.

Desventajas

There's one thing I don't like is the 2.6% processing fee on credit cards payment . For a small business , it's too much for personal use.