Square Appointments

Software de calendario de citas y programación online

Calificación general

4,4 /5
(166)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,3/5

84%
de los usuarios recomienda esta aplicación
Ordenar por

166 opiniones

Jose Luis
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

hialeah

Revisado el 7/9/2021

no pierdo app

Puntos a favor

rapido y facil seguro sencillo eficaz para poder hacer mas clientes en menos tiempo posible

Desventajas

facilita el trabajo haciendo así no tener que olvidar app programados de manera manual y automático es mejor

Mallisa
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Makes Scheduling Easy

Revisado el 24/4/2018

Puntos a favor

I've written a review for this software in relation to our nutrition therapy business, but I've also started using this for my own personal nutrition consulting, which is structured very differently. I do freelance consulting and work remotely. The square system allows me to manage my schedule and clients from anywhere- with any device. It couldn't be easier or more helpful.

Desventajas

NO cons whatsoever. I am a huge fan of all the Square software AND their customer service. If there's ever a feature lacking they're sure to put in requests for you and they always go above and beyond to help.

Daja
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Square is perfect for small businesses!

Revisado el 2/4/2020

I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.

Puntos a favor

I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

Desventajas

I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

Ren
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Promising but very limited

Revisado el 10/11/2016

Limited feature set for the price compared to cheaper more feature-rich alternatives available on the market. It's year 2016, and makers of this software still haven't implemented a simple feature like service name showing in the booked time slot when staff view the calendar. Unless you're using their iPad app their web calendar interface is horrible. Worst of all, this system is so primitive that it forces customers to enter full name, phone, and email address EVERY SINGLE TIME to book an appointment. The only reason we switched to Square Appointments in the first place was to prevent no-shows by activating "Hold Card for No-Show Protection". This feature is half-baked because there's no way to save card info for future bookings. As of November 2016 no improvements have been made to mitigate that despite their tech staff promising to fix it when we first signed up with them in May 2016. I have sent them tons of usability improving ideas but only a few were addressed. We're on the verge of canceling our account with them because our clients constantly complain about what I described above, but worst of all we've noticed major decline in booking conversions from even our current clients, let alone newcomers. It holds promise, it is just not ready for prime time.

Puntos a favor

It has a dedicated iPad app.

Desventajas

Customer has to fill out his name, email, phone and credit card every single time appointment is booked. That's annoying and enough to steer even the most loyal customers away.

Saskia
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Don't know what I would do if I didn't have Square Appointments - it's a life saver!

Revisado el 5/1/2023

Just a fantastic experience overall.

Puntos a favor

Ease of use for both me and all of my clients.

Desventajas

Nothing! I have not experienced any short commings

Avril
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Set your Appointments and get Paid in One

Revisado el 7/2/2020

I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked .

Puntos a favor

The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.

Desventajas

My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work

ToniAnn
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Salon appointments

Revisado el 8/9/2020

It's been okay. It took some time to get used to. Some things I would change.

Puntos a favor

This program is good for salon appointments BUT, it could be better. I love how it sends out confirmations for you.

Desventajas

Someone who runs a salon should really help make this program better. It's decent, but so much improvement can be made.

Vesta
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Excellent saas

Revisado el 23/8/2016

This appointment system has changed the way we work and increased our revenue. And the regular updates are incredibly useful, systematically solving one issue after another. We are so happy with this service.

Puntos a favor

-have customers pre-pay for appointments
-manage multiple types of appointment and multiple employees
-fine tune cancellation periods
-charge cancellation fees
-useful analytics

Desventajas

-While there is a client list, which is great, it does not connect back to the charges or appointments made by that client, so it's very difficult to backtrack and figure out how a client has interacted with your company. For instance, a client calls and gives you their name and would like to cancel an appointment for a refund. The easy thing would be to find their name in the client list and see their appointment and charge, click over and cancel and refund. Right now, you'd have to click through and find their appointment by looking week-by-week. It gets even harder if someone has canceled the appointment. Then there's no way to find the payment they made, e.g. to verify that they've been refunded.

Sarah
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great app for salon and bridal events!

Revisado el 13/11/2022

Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest and most customizable.

Puntos a favor

User friendly, easy to edit, easy to customize in general appointments. Individual appointments are easy to customize but a little more time needed.

Desventajas

The app glitches when it comes to the required cc on file. Even if that option is selected in settings, some clients somehow still bypass it. This is a big deal when they are new clients and end up being a no show.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Square is a good and easy to use software.

Revisado el 22/8/2022

Overall, it's good enough for me to continue use it. I recommended Square to one of my friends who starts her own retail business as well. If it's possible , I wish Square can lower down the credit cards payment process fee.

Puntos a favor

I like it's easy to set up and not expensive to start with just personal (no timeworker) use. No monthly fee is my most like part . It comes with a good monthly report for your business.

Desventajas

There's one thing I don't like is the 2.6% processing fee on credit cards payment . For a small business , it's too much for personal use.

Vanessa
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

great

Revisado el 19/5/2022

Puntos a favor

It's a great profram for a start up super cheap and easy to use

Desventajas

you can't create pacages or a refer a freind program

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Tiered pricing mistake

Revisado el 4/2/2022

I was happy until they mucked up their pricing. With no option to continue select services without now paying $30/m vs FREE it’s a real sign for me to move on. How could you not consider that multi provider salons are phasing out and many more single suite clients would like to try Square? I have been using this for nearly 5 years and I will be leaving.

Puntos a favor

I used to love this free service. Used with the other services it was easy and convenient for both me and my guests.

Desventajas

Misappropriated tier pricing has driven me away. As a single person, I do not need to Italian the multiple locations or employee services but cannot retain confirmation and reminder contacts without paying $30/m. Other providers will do this and more for free.

Cartier
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 2.0 /10

Okay for beginners

Revisado el 11/8/2020

Puntos a favor

My clients enjoyed the ease of booking.

Desventajas

No ability to list policies , forms , and no way to have your services categorized.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing

Revisado el 9/1/2019

It's a really easy program and I love using it.

Puntos a favor

It's free... but incredibly easy to use! It works well, syncs with my google calendar and makes scheduling appointments easy for my clients! Moving things around and editing services is easy too which is HUGE!

Desventajas

I wish they had a more user friendly interface with more options when it came to storing client info. I'd love more detailed options for notes as well as a way to store images and view them side by side for before and afters- it was almost a deal breaker. They have said this will come in the future as a LOT of people have requested this but nothing has been done.

Jaree
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Product!

Revisado el 8/8/2016

This is a wonderful product. It makes owning a small business very doable. Most companies only offer of part of what square offers all in one package. They are easy to communicate with but rarely need to do so. I also like that if you don't want some of the services you have the option not to pay for them if you do not need that service.

Puntos a favor

I can find everything I need in owning a small business all in one place. Other companies do not do everything that square provides in one.

Desventajas

Services are more tailored to a product based business as opposed to a service based business making some of the features a little more difficult to utilize like I would like to use them.

Isaias
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great app - I wish the mobile version was as seamless as the desktop version

Revisado el 10/8/2016

This program is great, and is simple to use.

For the mobile app, it would be great to be able to pull up pending appointments in a list format.

Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.

Puntos a favor

I like that the software automatically sends text and email reminders -- my customers really appreciate that.

Desventajas

For the mobile app, it would be great to be able to pull up pending appointments in a list format.

Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.

Kathleen
Calificación general
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Satisfied Customer

Revisado el 12/8/2016

I started using the square in 2012 my business has grown thanks to all of the benefits and tools that the square has offered I recommend them always to all my clients who are going into or already have businesses.

Puntos a favor

I like the ease of the square, from the on line scheduling to my daily deposits, it just makes life alot easier everything i need is at a touch of a button . Thank you.

Desventajas

I havent found anything that I dislike.

David
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Square Appointments

Revisado el 21/12/2019

We are able to keep our studios schedule clear and organized for all clients who may want to book an appointment as well as keeping g it easy it read for the other employees so we each know when the studio is free or booked.

Puntos a favor

The ease of navigation and display of the interface makes booking and confirming appointments quick and painless. Being able to store client information to book to appointments also speeds up the process as well. The way the app syncs automatically with our studios home website makes organization between client and engineer schedules all the more manageable.

Desventajas

There's really only one con that comes to mind. I only wish I were able to clone events and drag them to other team members schedules in order to block off their time without having to create a new personal appointment for each employee to block off their time.

Ramona
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Good for only one location

Revisado el 8/6/2022

It was a good experience but I needed something more flexible and more robust to grow with my business in terms of record keeping of my clients.

Puntos a favor

Easy to use and set up. I liked that it integrated with Square Payments. Good for reminding clients of appointments by email and text.

Desventajas

Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter productive for me to continue using it.

Usuario verificado
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Appointment scheduling ease

Revisado el 23/10/2018

Puntos a favor

I have used this scheduling software as a client (booking services through someone using Square) many times, and it's very versatile. I've easily booked hair appointments to doctor's appointments through my phone. This not only saves me the hassle of calling and waiting on hold, as well as saves businesses valuable time--when otherwise they'd be answering phones.

Desventajas

For clients who are using this software for scheduling for their own business, it's important to always keep your appointments up to date. Nothing could be more frustrating than booking through this program, then finding out it was an incorrect appointment slot.

Taylor
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

It is perfect for our boat rental company

Revisado el 9/8/2017

It works great for our boat rental company

Puntos a favor

They have built a good system with good support that allows us to easily get and manage online bookings.

Desventajas

There could be some more functionality built out that could allow us to further create other options on our reservation calendar.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Cancelled My Account instantly after 8 months with no explanation!

Revisado el 7/5/2019

Awful. Beware if you care to keep your business able up and running.
No notice, no explanation and don't even have the decency to talk to you to tell you why.

Puntos a favor

It seemingly worked well, was easy to set up...

Desventajas

They literally sent me an email stating I was in violation of their terms & agreements and sent me to vague sections of their legal babble.
I am a physician- they would not talk to me over the phone, terminated my account overnight and will not communicate via phone.
Will only send email stating this "our final decision is irreversible."
I am appalled.

jane
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Useless

Revisado el 20/4/2021

It feels like it was something a kid started for a school project but did not finish.

Puntos a favor

None, maybe text messages would be useful if the calendar worked.

Desventajas

Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they do not transfer well and appear in gibberish symbols. Because we log in from different time zones only 1hr apart, all entries appear across two day intervals. I cannot move entries either, they are just stock there. The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

Millie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Square Appointments is Awesome!

Revisado el 16/11/2018

Puntos a favor

Easy for customers to book, reschedule or cancel online! They can even make a payment.

Desventajas

Square Appointments App is not available for Android yet.

Kim
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Kimberely Green

Revisado el 12/8/2016

I find the square app and the overview on IPad are easy for me to navigate with whatever I may need. It seems I am always finding something new I haven't realized from before last log in.imehrou

Puntos a favor

Making appointments on the square app from my iPhone.

Desventajas

That my clients have to input all of the information each time they make multiple appointments.