--- description: Busca información actualizada sobre ScreenConnect. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara ScreenConnect con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ScreenConnect: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/231/customer-service/software) > [ScreenConnect](/software/102389/connectwise-control) # ScreenConnect Canonical: https://www.getapp.es/software/102389/connectwise-control Página: 1 de 77\ Siguiente: [Página siguiente](https://www.getapp.es/software/102389/connectwise-control?page=2) > En cualquier momento y en cualquier lugar, el soporte remoto de ConnectWise Control te permite controlar dispositivos de forma remota y ayudar a tus clientes, ya sea que estén a la vuelta de la esquina o al otro lado del mundo. > > Veredicto: 1895 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.7/5** | 1895 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ConnectWise - **Ubicación**: Tampa, EE. UU. - **Constitución**: 1982 ## Contexto comercial - **Precio inicial**: 30,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Estados Unidos, Irlanda, Luxemburgo, Nueva Zelanda, Países Bajos, Reino Unido ## Funcionalidades - API - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Anotaciones - Asistencia remota - Autenticación - Autenticación de dos factores - Autorizaciones basadas en roles - Búsqueda - Búsqueda/filtro - Chat de vídeo - Chat en tiempo real - Chat en vivo - Chat y mensajería - Comunicación multicanal - Control/acceso remoto - Controles o permisos de acceso ## Integraciones (en total: 9) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de atención al cliente](https://www.getapp.es/directory/231/customer-service/software) ## Categorías relacionadas - [Software de atención al cliente](https://www.getapp.es/directory/231/customer-service/software) - [Herramientas de colaboración](https://www.getapp.es/directory/335/web-collaboration/software) - [Programas de asistencia remota](https://www.getapp.es/directory/563/remote-support/software) - [Software para reuniones](https://www.getapp.es/directory/881/meeting/software) - [Herramientas para trabajar en equipo](https://www.getapp.es/directory/1257/team-communication/software) ## Alternativas 1. [Zoho Assist](https://www.getapp.es/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.getapp.es/software/90948/teamviewer) — 4.6/5 (11620 reviews) 3. [Slack](https://www.getapp.es/software/91563/slack) — 4.7/5 (24046 reviews) 4. [AnyDesk](https://www.getapp.es/software/120039/anydesk) — 4.6/5 (1781 reviews) 5. [GoTo Meeting](https://www.getapp.es/software/20464/gotomeeting) — 4.4/5 (11525 reviews) ## Opiniones ### "A lot of value for dollar with ConnectWise Control" — 4.0/5 > **Jonathan** | *31 de agosto de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server. > > **Desventajas**: The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer. > > Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler. ----- ### "It's perfect for remote troubleshooting and installation" — 4.0/5 > **Kelly M** | *19 de mayo de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's very convenient to be able to speak with our IT staff in real time, and the interface is so user-friendly. Characteristics of multipurposeness. It's a great option for anything from meetings to remote access to help desks to education and so much more. As a tool for establishing a remote desktop connection, ConnectWise Control excels. > > **Desventajas**: It's possible to watch the screens of computers while they're in operation, without needing to connect to them. Better design for the dashboard is needed. > > Employee monitoring and new software deployment are two reasons why we utilize Connectwise Control. It is also used for troubleshooting deployed PCs on occasion. To swiftly access distant stations for troubleshooting and assistance, a basic security verification is required. ----- ### "It is simple to access the server with ConnectWise remotely." — 3.0/5 > **Usuario verificado** | *2 de marzo de 2023* | Hardware informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great. > > **Desventajas**: There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be. > > Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work. ----- ### "Personal Experience with ConnectWise Control" — 5.0/5 > **Bongani** | *24 de diciembre de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Controller meetings start rapidly.Specialist establishments rush to finish.On premise server refreshes rush to finish, commonly in under 10 minutes.Impromptu help meetings are natural and simple to begin > > **Desventajas**: the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for adminstrator access when this entrance is required. more often than not it simply dark screen when UAC input is required.it doesn't scale well when multiple screens are engaged with a far off meeting > > It saves me travelling costs as I don't have to be on site to repair or provide support to my clients, thus saving me money and time. ----- ### "If you value your time and energy, use this software" — 5.0/5 > **Jeev** | *2 de julio de 2019* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply. > > **Desventajas**: No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base. > > I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere. ----- Página: 1 de 77\ Siguiente: [Página siguiente](https://www.getapp.es/software/102389/connectwise-control?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/102389/connectwise-control) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados