authorize.net

4,5 (194)
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Procesamiento de tarjetas de crédito para comerciantes de pequeñas y medianas empresas.

Calificación general

4,5 /5
(194)
Relación calidad-precio
4,4/5
Funcionalidades
4,4/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

91%
de los usuarios recomienda esta aplicación
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194 opiniones

Pedro
Pedro
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

It's good and it works

Revisado el 4/3/2024

Puntos a favor

It's easy to use and to integrate with ecommerce solutions

Desventajas

Not that cheap for micro businesses that deal with micro values

Angelina
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

New Payment Processing

Revisado el 22/8/2023

Overall it was a good experience but not a lot of people know of authorize.net. “I will let my...

Overall it was a good experience but not a lot of people know of authorize.net. “I will let my customers know.

Puntos a favor

I enjoyed not having to pay I price for equipment that I need WiFi for and plug for offsite Events

Desventajas

I will still use Venmo, PayPal and Square Zelle for my Sales at events.

Alternativas consideradas

PayPal

Razones para cambiar a authorize.net

Someone that i worked with told me about authorize.net.
Jay
Jay
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Holds Funds like PayPal Does - Avoid.

Revisado el 3/12/2019

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Puntos a favor

It was very easy to set up recurring payments and sync with my webmaster.

Desventajas

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Alternativas consideradas

QuickBooks Online

Razones para cambiar a authorize.net

I moved to QuickBooks.
Usuario verificado
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great support, easy to manage.

Revisado el 18/5/2023

Its been a breeze. Every time we have questions, their support staff is ready the help.

Its been a breeze. Every time we have questions, their support staff is ready the help.

Puntos a favor

Price, support, API integration, Security settings, customization.

Desventajas

none. I don't have any cons to report.

Alternativas consideradas

Stripe

Razones para cambiar a authorize.net

Our company was already using Authorize.net so the users were already trained.
Jared
Jared
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Standard Payment Gateway

Revisado el 10/6/2020

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.

Puntos a favor

Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.

Desventajas

The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.

Micheal
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

authorize.net: An Easy to Deploy Billing Software

Revisado el 1/4/2024

Puntos a favor

The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.

Desventajas

No dislikes for authorize.net.
authorize.net is the best.

Valentina
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

authorize.net Is a Powerful, Essential and Reliable Tool

Revisado el 29/4/2024

Puntos a favor

I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.

Desventajas

authorize.net has powerful features.
It has been so amazing to use authorize.net.

Carla
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

authorize.net: A Reliable Visa Solution

Revisado el 21/4/2024

Puntos a favor

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Desventajas

I like all the features of authorize.net.
No dislikes for authorize.net.

Valerie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

less expensive versions

Revisado el 7/12/2023

it is okay, but possibly will be looking for less expensive options that might be mobile

it is okay, but possibly will be looking for less expensive options that might be mobile

Puntos a favor

very nice staff, always helpful when I need it.

Desventajas

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Santhosh Kumar
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Authorize.net is controling of financial transactions

Revisado el 15/8/2023

as an accountant Iam a user of Authorized.net for the controlling and identify the error while...

as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Puntos a favor

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Desventajas

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Alexa
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Payment Processor Easy to Use

Revisado el 14/4/2022

Puntos a favor

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Desventajas

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Alternativas consideradas

PayPal y Stripe

Razones para cambiar a authorize.net

We use all payment options, but Authorize was the easiest to connect to our 3rd party platform.
Bradley
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great compliance tool for pro users...

Revisado el 7/2/2024

Puntos a favor

Ease of setup and integration with existing web platforms.

Desventajas

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Charline
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great customer service

Revisado el 24/2/2024

Puntos a favor

Great customer service, helpful on the phone!

Desventajas

None so far, been a new user recently. No complaints yet

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Authorize.Net: a secure, reliable and convenient platform

Revisado el 19/8/2023

I really appreciate the ease of use of the platform when it comes to payment processing. In...

I really appreciate the ease of use of the platform when it comes to payment processing. In addition, I like the anti-fraud system. This reassures me and allows me to focus on more important activities.

Puntos a favor

When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple.

Desventajas

Honestly, I find the interface less intuitive, especially for novices.

Neda
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Reliable and up to date service

Revisado el 25/6/2023

It has been great for the last few years

It has been great for the last few years

Puntos a favor

Ease of use and integration and good customer service

Desventajas

I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking

Smriti
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Digital Payment Option

Revisado el 30/3/2024

Puntos a favor

I have used this app for a very limited time but I liked its versatility in terms of payment solutions.

Desventajas

It was very expensive even for very limited transactions that we use this application.

Rizwan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Authorize.net a payment processor right for you.

Revisado el 15/1/2023

Puntos a favor

Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction.

Desventajas

Simple features and easy to use. Its the most reliable payment gateway I can say surely.

Katherine
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Authorize is a Must for Fundraising

Revisado el 6/7/2021

Authorize allows our office to be efficent in collecting payments for our campaigns and track...

Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!

Puntos a favor

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Desventajas

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

We've relied on Authorize.Net for over 10 years

Revisado el 13/3/2019

We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've...

We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.

Puntos a favor

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

Desventajas

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Bryan
Bryan
Calificación general
  • Sector: Diseño
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The payment gateway we've preferred for ecommerce development projects

Revisado el 2/7/2018

Reliable and trusted payment processing

Reliable and trusted payment processing

Puntos a favor

Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.

Desventajas

The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net

Jill
Calificación general
  • Sector: Productos químicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Authorize payments with Authorize

Revisado el 6/12/2022

Extremely user friendly. Easy to use and has features we do not use yet but as a growing company...

Extremely user friendly. Easy to use and has features we do not use yet but as a growing company love knowing the features are available as we neef

Puntos a favor

The ease of intro into our company and ease of use.

Desventajas

Can only capture 20 payments at a time at the end of the day

Mattie
Calificación general
  • Sector: Artículos deportivos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Good Solution If You Don't Want Built In Payment Providers

Revisado el 25/8/2022

Overall, I've always had a pretty good experience with Authorize.net

Overall, I've always had a pretty good experience with Authorize.net

Puntos a favor

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Desventajas

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Brittany
Brittany
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use and safe!

Revisado el 2/3/2020

Puntos a favor

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Desventajas

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Works great...until it doesn't...

Revisado el 18/9/2019

Customer support is fairly competent but several were smug. And I'm not only referencing the issue...

Customer support is fairly competent but several were smug. And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful. Never saying anything overtly negative, but just bad attitudes and not treating people like valued customers.

Puntos a favor

Competitive rates. Set up was relatively smooth,.

Desventajas

1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).

Brandie
Brandie
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Integrates well with Wordpress site

Revisado el 21/12/2018

Puntos a favor

Authorize.net is fairly simple to set up, customize, and connect with other software. Giving customers the option to pay invoices online saves me a ton of time.

Desventajas

Of course, there are fees to use any payment processor like this. I feel like the fees can be a little high, but it is what it is.