Keeps sales team engaged and energetic
Puntos a favor
We have been using hoopla to get the sales team more engaged. Love how a rep can directly call someone else out to compete. Helps drive the competition between the sales team and the music and pictures you can add in are great as well. Since implementing I have noticed our team get more driven in setting goals and competing to beat each other. The gifs are fun too and when someone closes a deal they get to hear the song of their choice and their face light up across every tv in the company.
Puntos en contra
I have no cons for this. It works well for a large sales team but maybe not as well for a smaller one
Neat Idea for Motivation
We did a trial of this software for upping the morale in the office.
Puntos a favor
We have brokers with sales goals and spiffs. This software made it into a game and was a lot of fun.
Puntos en contra
It has an occasional glitch or "grayed out" feeling in some areas where we wished it could do this or that.
Best Valued with Essential Features
Before purchasing Hoopla, our company was in the market for a gamification software. We wanted something easy to use and provide us with leader boards and statistics at a good price because this was new to us. After 30 days of testing we instantly found the value of it and haven't looked back since. It is on all our TVs and the team is engaged!
Puntos a favor
Ease of use and fast implementation.
Puntos en contra
Would like to see more automation possibilities based on our environment.
Hoopla Review
My team loves the application. The ability to customize their newflashes and the ability to see where they rank in near real-time keeps their enthusiasm up. I would like to be able to have multiple Google Doc connections as we have multiple users that are currently using the application. I would also like to have it display stats from Salesforce reports that are calculated but not related to a user - for instance, I'd like to display the average length to close a case within Salesforce where the average is for the whole team. Overall, implementing this app has had a HUGE boost on moral and motivating employees. Love the overall impact it has made in the department.
Puntos a favor
Ease of showing near real-time stats, ability to add personalized pictures, newsflashes to announce reaching milestones
Puntos en contra
Only one Google Docs source for data, summarized data cannot be easily displayed from Salesforce - need more robust Salesforce integration
Amazing tool to motivate sales people with a fun twist
We have been using Hoopla for more than half a year and are really happy with the perfomance of the tool. Our consultants love it to see their performance and battle each other with their colleagues. The customer service is always very fast and helpful. New features are rolled out constantly and always improve the experience.
Puntos a favor
Looks very nice, different options to make it look different
Puntos en contra
the corporate edition is only available with annual payment
The Best
Puntos a favor
This platform in a improvement over what I used to use and is easy to navigate and use. There are no real bells or whistles here just choose and listen. I have recommended it to many friends.
Puntos en contra
It could use a update It would be really nice to be able to listen to a short sample, even just a minute or less, before you actually commit to borrowing it..
Definitely gives
Puntos a favor
This software definitely makes a statement when a rep books a meeting. We have it so a loud gong sound goes off. The team has a love/hate relationship with it.
Puntos en contra
You have to create special reports for Hoopla. I wish you were able to just have Hoopla pull from existing reports but once they are created it's fine.
Hoopla review
Puntos a favor
It allowed for leaderboards for the sales team
Puntos en contra
I don't like the way they price the software per user
Review
Overall was ok, but not worth the investment
Puntos a favor
Really enjoyed it for a sales team when closing sales, recognition piece great
Puntos en contra
Didn't get the full use out of it and ended up not thinking it was worth the investment
A wonderful local library tool!
I’ve been using Hoopla now for the past 6 to 12 months and absolutely love it. It has been an awesome way for me and my family to access Books from our local library. It’s especially helpful for listening to audiobooks while on road trips.
Puntos a favor
I love that I can access my local library through my Hoopla app. It’s seriously awesome! Ebooks, audiobooks, music and movies can be accessed through the app if you have a local library card.
Puntos en contra
You cannot highlight in your borrowed Hoopla books, just like you should highlight in your library books. You also cannot copy, paste or share text from the books.
Generic Gamification Tool
Saw a major increase in SDR production after implementing.
Puntos a favor
Integration with SFDC for reporting. Real-time notifications.
Puntos en contra
Creating chaneels is cumbersom. Hard to individualised notifications for each rep.
Hoopla has brought an entirely new level of competition and metrics awareness to my team!
Puntos a favor
I love the level of transparency that Hoopla brings to my team's performance and metrics. While we have access to our own performance dashboards, Hoopla allows other departments on the floor to see and recognize the work we are doing, as well as to acknowledge top performers.
Puntos en contra
The creation of the reports and dashboards was a little tricky at first, but our CSM has gone above and beyond to make sure that we got everything up and running and even helped us build some of the reports out.
Could have a better look and feel and functionalities
Used it for a few months but it didn't had what I needed.
Puntos a favor
You will get basic configurations and metrics for a Gamification process. I had to change it for rise.global because I didn't had advanced metrics calculations, ex: points were the sum of 50% of sales metric + 25% od phone calls + 25% of meetings. Bassicaly you will get Leaderboard charts for a TV Output.
Puntos en contra
It lacks several advanced functionalities and the possibility of advanced design settings
Good idea but lacking in development
It's good for a small office to visually track sales and performance but limited in the data that can be shown. Slow development has lead to other providers being a better option in my opinion.
Puntos a favor
I like how easy it was to jump into Hoopla and begin using it, especially that you can feed it from a google sheet/excel.
Adding in the users was very easy and training was simple
Puntos en contra
Sometimes it refuses to update and it is not in live time if not linked to a CRM system
If would freeze on occasion
It's quite expensive in comparison to a competitor we changed to and offers far more functionality
Hoopla review
Puntos a favor
It's easy to use and provides amazing opportunities.
Puntos en contra
I did not find any particular issue to point out.
Great for Gamification
Hoopla was pretty easy to set up and offered some great options for gamification within the office. Being able to compete with colleagues on a different front and seeing the results was pretty awesome.
Puntos a favor
It's really awesome to be able to set up competitions and adds another layer of drive to the office.
Puntos en contra
Some of the stock themes and transitions can be a little cheesy.
Works well for what we need
Hoopla has helped us make work fun for our employees. It's also helped us connect offices around the country. That's a pretty valuable benefit. The support has generally been pretty timely and helpful.
Hoopla a Sales tool
It is very easy to use and maintain. It provides a competitive environment to the sales team. We are using it for a long time. It integrates seamlessly with Salesforce.
Good Experience....
We have used Hoopla for a few years and have had a great experience. Their customer support is very proactive and willing to help us maximize our utilization.
