Opiniones de ZoomShift

ZoomShift

Software de programación para empleados por hora.

Calificación general

4,5 /5
(97)
Relación calidad-precio
4,5/5
Funcionalidades
4,2/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,5/5

93%
de los usuarios recomienda esta aplicación
Ordenar por

97 opiniones

Felipe
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Controla tu nómina con Zoomshift

Revisado el 15/5/2023

Puntos a favor

Ha permitido a nuestra área controlar los horarios del personal.

Desventajas

En la opción de nomina podría generarse una actualización para evitar errores

Alex
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The BEST scheduling software I have ever used!

Revisado el 2/7/2016

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's...

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet. It is so easy to use and I always get a prompt answer on questions I have asked. The customer is excellent and I would really recommend for small businesses.

Puntos a favor

With Zoomshift, You can save so much time planning and making employees schedules. You can make many adjustments such as changing employees working hours or working days and its hourly pay. Last minute change is available as you can simply click employee shift and make an adjustment.
Also, it gives you a good picture of how much you are spending on your payroll and how much you are paying to each employee weekly. The print/export function also allows you to convert your schedule to pdf file which you can print and give it to your employees.
"copy and paste" identical shift function also allows you to save so much time making employee schedule.

Desventajas

This is not really a con but is there a way to bring staff's schedule which is few weeks back? I know I can copy previous weeks schedule but I don't know yet if I can copy a schedule which is more than a week ago.

Delton
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The wonders of Zoomshift

Revisado el 17/2/2020

My people cannot clock into a shift until they are on site. This encourages them to be there a...

My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.

Puntos a favor

The usability of the product is wonderful. All of my employees are using it and do so with ease.

Desventajas

I am have an issue with keeping the notifications flowing to the security guards without all of the emails coming to me every time a discussion point is posted. It is probably due to a programming error.

Lauren
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Glitches

Revisado el 20/8/2015

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every...

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.

Respuesta de ZoomShift

Lauren,

Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.

Ben
Co-Founder @ ZoomShift

kevin
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

zoomshift review

Revisado el 15/8/2016

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct...

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

Puntos a favor

Love the ease of use, and I love the support

Desventajas

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

Respuesta de ZoomShift

Kevin,

Thanks for the review and feedback!

It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.

-Ben

Michael
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Love this schedule, but they have room to grow.

Revisado el 11/8/2021

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles....

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles. Pretty happy with the platform aside from some specific technical issues.

Puntos a favor

Scheduling is made super easy, mostly intuitive to use, schedules can be copied over to payroll, and everyone at multiple sites stays coordinated. Also the support team is very quick to resolve issues.

Desventajas

The scheduler copies over the schedule to payroll without copying the breaks. This creates two sets of numbers. Because of their willingness to support their users, I hope/believe that this issue will be fixed.

Laurie
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Love this program. It is easy to use and the customer service is fantastic!

Revisado el 10/7/2018

Puntos a favor

We use Zoomshift seasonal for a public swimming pool. We have over 50 employees. Zoomshift lets us put requested days off in and lifeguards can swap shifts with ease. We love this program.

Desventajas

Zoomshift lets you categorize by position. I would like if I could put names in alphabetical order.

Sean
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome product

Revisado el 16/2/2017

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can...

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can check their schedule, ask for time off, swap shift or pick-up shifts from their computer or their phones anywhere anytime.

Puntos a favor

easy, fast, efficient it is such a time saver, great customer service

Desventajas

Nothing after I talk to them and they show me how to do their updates

Brittny
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

ZoomShift great for volunteer scheduling in addition to employees

Revisado el 27/10/2021

The customer service representatives have been super timely in responding to any inquiries and have...

The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with. I believe the software, combined with the customer experience has made working with ZoomShift a wonderful experience.

Puntos a favor

This product is super easy to use, and even if you have zero experience working with a scheduling software, the system is fairly intuitive and makes scheduling volunteers super easy.

Desventajas

The only feature that we would likely benefit from, would be an option to just post Saturdays on the calendar. We only schedule on Saturdays, so this is super small on the grand scheme of things, but really the only other thing we could benefit from, otherwise, this software has been super efficient for us.

Debra
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great management tool

Revisado el 9/12/2021

The software is user friendly

The software is user friendly

Puntos a favor

the ease of setting schedules and vacation time works

Desventajas

I don't have one because it does everything I need it to do.

Jon
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super simple and easy to use for a small company without a physical time clock on site.

Revisado el 25/10/2021

Puntos a favor

We use the mobile clock in and clock out functionality every day and it just works, no problems, no complaints. Setup is easy, just create a new user in the system and the system sends an email with all the instructions for the user to get started.
We don't need alot of bells and whitles but ZoomShift has them but the interface isn't so complex that the extras get in the way.

Desventajas

We don't use alot of the functionality but what we do use if flawless, no complaints.

Laura
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Perfect stop-gap solution

Revisado el 17/12/2015

We are using ZoomShift in the Amazon Books store while we wait for our Kronos implementation to be...

We are using ZoomShift in the Amazon Books store while we wait for our Kronos implementation to be complete. We started with the scheduling piece, which is very user-friendly/easy to understand and manipulate, and are incorporating the new time clock feature within the next couple of weeks. Our associates use the app to check their schedule and send availability and timeoffs, which they love, and the drag-and-drop scheduling is a hit with our managers. In HR, we love being able to see everything that's going on from anywhere, and the built-in reporting on hours scheduled vs. worked saves us hours of manual work.

While ZoomShift doesn't offer every single functionality that we'd like as a big company, it's been great as a stop-gap solution. ZoomShift customer service is the most responsive and helpful I've ever encountered. We're moving fast, and it's so nice to know that anytime we reach out to them we'll have an almost immediate answer and solution. Once, they even built a feature we asked for that they didn't have yet...within one day of us asking about it. I'd highly recommend ZoomShift to anyone looking for a time and attendance system for a small- to mid-sized business.

Stephanie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Scheduling and Payroll ease

Revisado el 25/10/2021

This product has saved me so much time, with being able to copy schedules, print out the payroll,...

This product has saved me so much time, with being able to copy schedules, print out the payroll, and the time sheets.

Puntos a favor

The ease of scheduling and tracking time off requests.

Desventajas

Not really anything I would say is a con.

T
Calificación general
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great for Small Business

Revisado el 7/8/2016

I really like zoom shift for my small business; it allows me to save money but also have a legit...

I really like zoom shift for my small business; it allows me to save money but also have a legit scheduling software. Its layout is very clean and it has some really good training videos and tutorials. I also like that it has 3 tiers for pricing, we are on the move 'expensive' one, but thats less than $20/month.

Puntos a favor

- Clean
- Employees love app (great for time clock)
- GPS feature is a needed addition for different locations and employees clocking in/out on phone
- Cost

Desventajas

- The GPS feature still hasn't given me a warning/notification about an employee away from the building at clock in/out even though I know its happened

Karen
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Review

Revisado el 20/2/2020

One of the biggest benefits is the ability of our team to know their schedule without having to...

One of the biggest benefits is the ability of our team to know their schedule without having to come into work.

Puntos a favor

Our employees like the mobile app. We also like the notification services. The ability to look at a schedule while on the move if good as well.

Desventajas

Cannot think of anything we do not like.

Carlos
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Employment Shift Application is Extremely Effective

Revisado el 29/9/2021

Overall ZoomShift was an easy software to navigate through and was simple.

Overall ZoomShift was an easy software to navigate through and was simple.

Puntos a favor

This software was extremely easy to access and create an account. Along with the helpful features that make it easy for managers and employers to schedule and communicate effectively.

Desventajas

The only bad thing about this software was the notifications delay. As my shifts were only reminders as soon as my shift started.

Linley
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Zoomshift review

Revisado el 22/1/2017

As we are a small business we did not want an expensive scheduling system and this was perfect as...

As we are a small business we did not want an expensive scheduling system and this was perfect as you pay per user. In saying that it is also easier to use than some of the more expensive systems I tried. Customer support is very quick at responding to any questions I have.

Puntos a favor

Ease of use

Desventajas

I would like to print a few weeks at a time without having to export each week (and be in week view, not month view, still)

Chiharu
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Easy and accessible tool for both employees and employer to help manage scheduling and payroll.

Revisado el 1/4/2016

Zoom shift is a flexible and accessible tool for employees to be able to change their schedule to...

Zoom shift is a flexible and accessible tool for employees to be able to change their schedule to fit their needs. It's easy to make last minute changes to schedules, adjust employee hours while simultaneously being able to keep track on how much your spending on payroll. They offer exporting tools that are convenient for accounting. Overall i'm very satisfied with the product. The customer service is great, always friendly and checking up answering question and offering tips. It's very affordable for everything that it offers. It's a very user friendly tool that is easy to use for both employees and management. It has taken out all the hassle of scheduling!

Rafal
Calificación general
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Good so far but could have a few improvements

Revisado el 12/10/2016

Zoomshift has worked great for us thus far even though we are using it in a different industry than...

Zoomshift has worked great for us thus far even though we are using it in a different industry than its intended for. We managed to adjust the features in a way that they seem to work quite well. So far the biggest issue we have is NOT being able to drag shifts from week to week. The monthly view would be great if we could move shifts to another week which happens often in our industry. Another small thing that would be a great feature is the ability to sort locations alphabetically. Besides those 2 things everything has been working quite well.

Edward
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Review of zoomshift

Revisado el 26/8/2016

I like the software. It is just sometimes difficult to get a speedy response when needed customer...

I like the software. It is just sometimes difficult to get a speedy response when needed customer service.

Puntos a favor

It is easy to use and affordable.

Desventajas

I would like it if it would add up the hours of employees over a perior of two week or whatever your pay period is.

Darla
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Simple to use and straight to the point

Revisado el 25/1/2016

I chose Zoomshift over other scheduling software because of the ease of use. The schedules i'm...

I chose Zoomshift over other scheduling software because of the ease of use. The schedules i'm managing change weekly so I love the way I'm able to save a shift templates and just choose which shift is needed day by day. The interface allows me to drag and replace shifts if I accidentally schedule something in the wrong spot, which is helpful when I'm trying not to spend all day on schedules. The customer service is also great, every time I have a question I just chat in and Jon or Ben are super quick to reply back.

Julia
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

User-Friendly scheduling

Revisado el 19/8/2015

Zoom shift offers a straightforward venue with easy to-set parameters that make scheduling simple....

Zoom shift offers a straightforward venue with easy to-set parameters that make scheduling simple. Vast improvements have been made with the newest version- which was also fine, however this is entirely better. Helpful, fast, and courteous customer service.

Respuesta de ZoomShift

Julia,

Thanks for sharing your thoughts on the new version. We spent a lot of time working on it and obsessing over little details. It's awesome to hear from our users that they can feel the improvement.

Ben
Co-Founder @ ZoomShift

Shelley
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Saving time!

Revisado el 5/6/2016

I was searching for a scheduling application for my small business and came across zoomshift, it...

I was searching for a scheduling application for my small business and came across zoomshift, it has helped me to engage my mostly volunteer workforce in the scheduling process in a way that has saved me loads of time and stress. I have appreciated the prompt customer service and ease of use of the application. We have been using zoom shift for two months and are still learning the ins and out of it all, but would recommend it to other small businesses.

Evie L
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Use it to schedule our van drivers and who will lock up the facilities as well as the House...

Revisado el 23/8/2015

Been getting better and better. So glad we no longer need a magnifying glass to look at the...

Been getting better and better. So glad we no longer need a magnifying glass to look at the printed schedule! Still learning the ins and outs. Is there a training video?

Sorry, I meant to put 3 stars for ease of use. Dumb mouse! :)

Respuesta de ZoomShift

Evie,

Thanks for the review. I'm glad to hear that you are enjoying the continual improvements. Please let us know if you have any feedback or suggestions.

Ben
Co-Founder @ ZoomShift

Nicholas
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

5 Stars isn't enough stars for the level of customer service i receive

Revisado el 29/11/2015

in the restaurant industry it's typical to have a lot university students (at least in my area) and...

in the restaurant industry it's typical to have a lot university students (at least in my area) and with that comes really messy schedules. Zoomshift gave me the ability to take care of my employees without having to stress. All the hassles of scheduling are taken care of through their system. I'm grateful for the extra time i can spend on the million other tasks i need to worry about.