Opiniones de ZoomShift
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104 opiniones
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Controla tu nómina con Zoomshift
Revisado el 15/5/2023
Puntos a favor
Ha permitido a nuestra área controlar los horarios del personal.
Desventajas
En la opción de nomina podría generarse una actualización para evitar errores
- Sector: Veterinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Perfect schedule tool for our team to use to stay on track to meet our business goals.
Revisado el 19/2/2020
Efficiency in scheduling and having information immediately connected to staff is a blessing...
Efficiency in scheduling and having information immediately connected to staff is a blessing compared to our previous manual individual set scheduling policy. It has normalized the regular need to adjust start times, stop times and work assignments (You know....Vacation liability, PTO, call outs, unexpected client demands and on and on). We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal. And when we don't we have a much easier time adapting.
Puntos a favor
For me it's quick and easy to set up a complex schedule of staff (They have varying skill) that collaboratively work with each other throughout our client/patient experience. Just when you have everyone where you want them something comes up. Problem solving is quick. Everyone sees the entire schedule, real time, on their phone. They proactively help ensure that we are ready to go for future days work. Payroll "time cards" are a breeze. The developers ask for ideas and every once and awhile your idea shows up in an update. They obviously are listening. I look forward to updates and have never lost a feature that I like.
Desventajas
Technology always finds a way to disappoint you. It's the way of the world. Not much to complain about here. User error is the only problem I have run into and that's on us. The help feature lets you get to the bottom of the problem quickly.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Essential Scheduling Software
Revisado el 13/2/2020
Zoomshift has become essential to easily managing our staffing and schedule. With about 90...
Zoomshift has become essential to easily managing our staffing and schedule. With about 90 employees, it's so important to have everyone connected and Zoomshift keeps us all on the same page. The developers are fabulous and absolutely interested in making the program work for us as a client. I can't imagine operating without it!
Puntos a favor
Zoomshift makes managing the staff schedule simple and streamlined. It's so easy to communicate with the staff, all resources are in the same place and easily accessible, notifications mean no one misses a shift because they didn't know. Past shifts are all saved and it is simple to compile payroll data. Reports are useful and the user interface is excellent. Any questions or requests for features are addressed promptly and personally by Zoomshift support.
Desventajas
Our company does not use the time clock because we pay by the day and the program records shifts in hours. But this does not interfere with how easy the program is to use; it's just a feature not necessary for us.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Glitches
Revisado el 20/8/2015
The new functionality is great but I constantly get the "Whoops! Something went wrong" error every...
The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.
Overall we like it but the glitches and error messages are very high and frequent.
Respuesta de ZoomShift
Lauren,
Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.
Ben
Co-Founder @ ZoomShift
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
ZoomShift Helps Make Drama Kids Rock
Revisado el 18/2/2019
We operate an after-school drama program and teach 50+ classes in 40+ elementary schools each week...
We operate an after-school drama program and teach 50+ classes in 40+ elementary schools each week with a part-time staff of 20 teachers. Different class start times, snow days, teacher conference days with no classes and holidays make scheduling our employees a challenge! We began using ZoomShift almost 3 years ago when we started out with just 3 teachers and 5 elementary schools. We know as we grew that scheduling from a spreadsheet would become a nightmare and we needed a tool that would make it simple from the start. ZoomShift was that tool! Our workforce is remote so clocking-in at their assigned location helps us keep track that our teachers are where they are supposed to be!
Puntos a favor
ZoomShift is easy to use and helps is ensure we have coverage each week for all our classes. The mobile application is great and easy for our staff to use. Clocking in and out on the mobile app makes it easy to keep track of our staff. Pulling payroll hours each week is a breeze.
Desventajas
We did use the Discussions feature in the beginning, but then we opted for a more robust communication tool and no longer use this feature.
- Sector: Veterinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Zoomshift Convert
Revisado el 26/1/2022
Fantastic. Used it for 7 years, 2 as an employee user and 5 as an administrator. Highly recommend.
Fantastic. Used it for 7 years, 2 as an employee user and 5 as an administrator. Highly recommend.
Puntos a favor
Easy to use, straightforward interface, much more intuitive than competing products we've used in the past, reasonably priced, easy access for staff.
Desventajas
Feature updates are often targeted to businesses bigger than ours and the changes make it a tiny bit less user friendly -- not a big deal.
Alternativas consideradas
WhenToWorkRazones para cambiar a ZoomShift
Intuitive interface, price- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Scheduling App
Revisado el 11/8/2021
It's honestly been one of the greatest software tools we've implemented. Staff has been great and...
It's honestly been one of the greatest software tools we've implemented. Staff has been great and answered any and all of my questions. I, and my staff, use the app every day.
Puntos a favor
ZoomShift is easy to use, and allows me to easily implement schedule templates. It's taken a manual practice and digitalize it in a very fun and easy way. My staff loves it. And I love how quick it allows me to do that very monotonous part of my job. I also frequently use the message feature to send out updates, memos, and individual messages to my staff. My sanity has been saved by the time-off request feature. Instead of five people coming up to me each day, asking for time off, I get their updates in the app. It's awesome.
Desventajas
I would love to have both blank shift templates AND have employee-assigned shift templates. I could easily rotate a schedule that much faster, if I didnt have to assign each shift each week. The paid time off allowances are a pain for me, as we work primarily with that feature in the lense of vacation time, which I look at as a matter of days and not hours.
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The wonders of Zoomshift
Revisado el 17/2/2020
My people cannot clock into a shift until they are on site. This encourages them to be there a...
My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.
Puntos a favor
The usability of the product is wonderful. All of my employees are using it and do so with ease.
Desventajas
I am have an issue with keeping the notifications flowing to the security guards without all of the emails coming to me every time a discussion point is posted. It is probably due to a programming error.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Customer Service!
Revisado el 24/2/2020
Zoomshift came into my life when I was totally overwhelmed with making and maintaining a schedule...
Zoomshift came into my life when I was totally overwhelmed with making and maintaining a schedule for my employees. Staff was submitting request off's and preferred work days, etc. and it got really hard to manage on a simple spreadsheet. I knew there had to be a more efficient way of doing this and another small business in town connected me with Zoomshift. I haven't looked back since!
Puntos a favor
Ease of Use ... even with changes and upgrades to the interface, it takes only a matter of minutes to figure out the best way to navigate Zoomshift. It's very intuitive, which I appreciate greatly in any sot of database that I use on a regular basis.
I also love the customer service! We started with Zoomshift when it was relatively new and the service hasn't changed much since then. It seems like they've added people to the team so I speak directly to the owners less, but everyone has been wonderful to work with!
Desventajas
The price. It's totally reasonable for what we get and I don't question the value, but there are certainly less expensive ways we could be doing our scheduling. We also don't use all the features Zoomshift offers so that changes the perceived value a bit for me.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very intuitive software
Revisado el 19/10/2021
Keeps things more clean and organized, less room for error b/c before we were just using google docs
Keeps things more clean and organized, less room for error b/c before we were just using google docs
Puntos a favor
I like the ease with which me and my team can use it, very user friendly and intuitive, i like the ability to replicate weeks at a time, love how easy it is to track payroll
Desventajas
I hate that you have to request each individual shift for coverage requests, would love the ability to request multiple shifts at once
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
zoomshift review
Revisado el 15/8/2016
So far, Zoomshift has had most of what we as a small restaurant group of five different distinct...
So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.
Puntos a favor
Love the ease of use, and I love the support
Desventajas
Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.
Respuesta de ZoomShift
Kevin,
Thanks for the review and feedback!
It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.
-Ben
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Love this program. It is easy to use and the customer service is fantastic!
Revisado el 10/7/2018
Puntos a favor
We use Zoomshift seasonal for a public swimming pool. We have over 50 employees. Zoomshift lets us put requested days off in and lifeguards can swap shifts with ease. We love this program.
Desventajas
Zoomshift lets you categorize by position. I would like if I could put names in alphabetical order.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great management tool
Revisado el 9/12/2021
The software is user friendly
The software is user friendly
Puntos a favor
the ease of setting schedules and vacation time works
Desventajas
I don't have one because it does everything I need it to do.
- Sector: Servicios individuales y familiares
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Helpful and organized
Revisado el 6/10/2021
Puntos a favor
We love that this program helps to keep all our timesheets from different buildings in one place and so organized.
Desventajas
wish we could have a way to code no call or no show
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Scheduling and Payroll ease
Revisado el 25/10/2021
This product has saved me so much time, with being able to copy schedules, print out the payroll,...
This product has saved me so much time, with being able to copy schedules, print out the payroll, and the time sheets.
Puntos a favor
The ease of scheduling and tracking time off requests.
Desventajas
Not really anything I would say is a con.
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great for Small Business
Revisado el 7/8/2016
I really like zoom shift for my small business; it allows me to save money but also have a legit...
I really like zoom shift for my small business; it allows me to save money but also have a legit scheduling software. Its layout is very clean and it has some really good training videos and tutorials. I also like that it has 3 tiers for pricing, we are on the move 'expensive' one, but thats less than $20/month.
Puntos a favor
- Clean
- Employees love app (great for time clock)
- GPS feature is a needed addition for different locations and employees clocking in/out on phone
- Cost
Desventajas
- The GPS feature still hasn't given me a warning/notification about an employee away from the building at clock in/out even though I know its happened
- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Surprise new program
Revisado el 7/11/2016
Since I missed all the training on ZoomShift, I really didn't have any problems which a simple...
Since I missed all the training on ZoomShift, I really didn't have any problems which a simple question fixed. A straight forward program. I can't rate Value for Money as I have no idea of the cost of the program
Puntos a favor
NA
Desventajas
none
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
A Less Crazy-Making Way of Scheduling
Revisado el 9/8/2016
It's easier to schedule on this than on paper because it has movable parts. Still it can be...
It's easier to schedule on this than on paper because it has movable parts. Still it can be confusing and I am unhappy that there is no way to call and talk with someone. Emails back and forth are cumbersome when you're trying to fix something in the moment.
Puntos a favor
Movable parts..I can move my employees around quickly. The clean look it has when I print out the schedule and the various ways of looking at the week are helpful.
Desventajas
Lack of live customer support to help when I'm having a difficulty.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easy to use
Revisado el 20/9/2019
It is good for the most part. Really helps keeping hours organized.
It is good for the most part. Really helps keeping hours organized.
Puntos a favor
It’s very easy to use, makes it super simple to clock my hours and stay on top of it. Seeing how much I earn everyday.
Desventajas
I didn’t like that sometimes it doesn’t save right away so you have to refresh before your hours come up - sometimes causing confusion whether I had successfully clocked in or not.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Zoomshift review
Revisado el 22/1/2017
As we are a small business we did not want an expensive scheduling system and this was perfect as...
As we are a small business we did not want an expensive scheduling system and this was perfect as you pay per user. In saying that it is also easier to use than some of the more expensive systems I tried. Customer support is very quick at responding to any questions I have.
Puntos a favor
Ease of use
Desventajas
I would like to print a few weeks at a time without having to export each week (and be in week view, not month view, still)
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Employee Empowerment Software
Revisado el 4/11/2015
We started using this program to eliminate the need for a supervisor to manage schedules and time...
We started using this program to eliminate the need for a supervisor to manage schedules and time off. Even though we are a small retail shop (6-7 scheduled employees), we use this to execute shift trades and time off. As management, we don't ever want to say NO to anyone who wants/needs time off. This let's the employee take the first step to getting the time off. Now the only time we need to step in is if the shift hasn't been covered and we do that by simply using Zoomshift. Some of the updates have been odd, but the current iteration is fantastic. I look forward to using this product for a long time.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Very Functional and Attractive Scheduling Tool
Revisado el 21/8/2015
This was designed for restaurants; I am using it to schedule teachers and classes at a private ESL...
This was designed for restaurants; I am using it to schedule teachers and classes at a private ESL school, and it totally works for our needs. There are a couple restaurant-specific features we don't need, but they don't get in the way. Customer service at ZoomShift is very swift and super friendly.
Respuesta de ZoomShift
Brennan,
Thanks for the review! It's always interesting to see all of the different use cases for ZoomShift. It's rewarding to see it being used at an ESL school! I have a few friends that teach at an ESL school and I admire what they do.
Ben
Co-Founder @ ZoomShift
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
My employees love it!
Revisado el 16/12/2016
I'm currently using this software for over 60 employees. It's incredibly user-friendly. I probably...
I'm currently using this software for over 60 employees. It's incredibly user-friendly. I probably spend about 1-2 minutes explaining how the app works and my employees pick up on it right away. In addition to being a great app, the creators of the app are wonderful. They're very quick to respond if you have any questions or need any help. They're also very receptive to feedback.
The versatility of this app is great and I think it works for a wide range of business models. I highly recommend using it!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
satisfy user
Revisado el 10/11/2016
easy to use and view. would be helpful if the client is allow to pick the features needed than...
easy to use and view. would be helpful if the client is allow to pick the features needed than choosing from the few fixed packages. Bit pricey when the number grow bigger especially for oversea client like me.
Puntos a favor
easy to use and view
Desventajas
pricey.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Game Changer
Revisado el 26/1/2016
I'll tell you why.
I've been running a small business with 4+ employees for the last 3 years and...
I'll tell you why.
I've been running a small business with 4+ employees for the last 3 years and scheduling labor had always been a huge task. I had no idea this type of software was available.
With this software I'm able to bring my labor cost down, organize employees and use less time planning employees scheduling.
Over all, this service is awesome. The user interface is clean and simple to use. The pricing doesn't hurt and customer support is on point.