Opiniones de ClearCompany
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320 opiniones
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Sofware de gestión de recursos humanos
Revisado el 29/3/2023
ClearCompany es una plataforma sólida y versátil de gestión de talento y recursos humanos que nos...
ClearCompany es una plataforma sólida y versátil de gestión de talento y recursos humanos que nos ofrece una gran variedad de herramientas que nos ayuda con nuestros procesos internos.
Puntos a favor
La plataforma es muy fácil de usar y ofrece una experiencia intuitiva para los usuarios. Tiene una gran variedad de herramientas y características que pueden ayudar a las empresas a mejorar la eficiencia y efectividad de sus procesos de recursos humanos, como la gestión de contratación y onboarding, la gestión de desempeño y la gestión de aprendizaje y desarrollo.
Desventajas
En alguna ocasión el servicio al cliente ha sido lento en resolver alguna incidencia que hemos tenido.
- Software usado Semanalmente durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
My current implemented Clear Company Software for six clients. They are happy with its...
Revisado el 7/6/2018
1. Employee Performance Management
2. The software helps employers are able to hire the best...
1. Employee Performance Management
2. The software helps employers are able to hire the best talent
3. Employees are able to understand what they bring to the table
4. The software helps in on boarding and recruitment of employees
Puntos a favor
I like how the software tracks an employee holistically. From onboarding, recruitment, goal tracking and performance management using metrics for measuring success. This is helps employers hire the top talent. The software is also beneficial for employees since they are able to understand how their work impacts a company.
Desventajas
1. It can take some time for users to learn how to use the software, but once they do, things are smooth.
2. The software does not allow for much customization like theme color.
- Sector: Defensa y espacio
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Cleanest, Simplest Interface
Revisado el 15/12/2020
I
I
Puntos a favor
As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.
Desventajas
I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Okay system; bad customer service
Revisado el 3/6/2016
I was with this system when it was HRM and then ClearCompany bought it out. This happened a year...
I was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time.
Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS)
Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2
Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1
Respuesta de ClearCompany
Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
ATS thats all in one.
Revisado el 19/5/2022
Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it...
Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.
Puntos a favor
I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.
Desventajas
The software is very windows 95 looking it could use a refresh and an update on the format of where things are.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Experience
Revisado el 10/9/2020
Very happy with our choice. Great people.
Very happy with our choice. Great people.
Puntos a favor
Excellent customer service, ability to speak to a live CSR is a undeniable plus.
Easy to navigate and launch.
Paperless approach
Desventajas
Printing option is not the strongest. Definitely needs improvement on printing formatting.
Razones para elegir ClearCompany
unhappy with the service and software options.Software anterior
ReviewsnapRazones para cambiar a ClearCompany
felt like it was the most fit choice for our Company.- Sector: Empleo y contratación
- Tamaño de la empresa: 11-50 empleados
- Software usado Otro durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Solid program with good support
Revisado el 16/10/2019
Puntos a favor
This program is reliable, customizable, good support.
Desventajas
Cost increases over the years were significant. Forced me to look for other options.
Alternativas consideradas
XenquRazones para cambiar a ClearCompany
ClearCompany had a comprehensive recruiting package, but since we weren’t ready for the whole solution, they allowed us to utilize the on-boarding portion by itself.- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent quality ClearCompany
Revisado el 6/4/2018
Puntos a favor
Great, excellent quality ClearCompany, incredible, I'm totally satisfied to have worked with this company.
Desventajas
I really do not have any complaints, I have no doubt that it is one of the best companies in the area of human resources. Highly Recommended
- Software usado Otro durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
It is easy to filter the right candidates for recruitment, we save time in the election and...
Revisado el 29/5/2018
I have had a better organization and I can count on a tool to collect, inform and analyze data.
I have had a better organization and I can count on a tool to collect, inform and analyze data.
Puntos a favor
What I like the most is the help of the support staff, always willing to collaborate in everything necessary to continue with the process, as well as how easy it has been for the selection process for hiring and saving time in filtering the candidates and their skills
Desventajas
I do not like that he does not have a live interview feature.
you can not link it to other databases and neither
to be able to filter candidates within the same category based on their punctuation
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I love ClearCompany because it has everything I need in an easy-to-use system.
Revisado el 4/4/2018
The main benefit is that it allows to recruit clients throughout the world.
The main benefit is that it allows to recruit clients throughout the world.
Puntos a favor
It is a very good and easy-to-use software, in addition to allowing access to information in various ways to find what is needed. It serves as a great support since it has online training videos and allows the liking of other companies that want to sell a new function.
Desventajas
There is no cons with this software, the only thing would be the evolution of technology, so they must constantly update to allow much faster communication
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very impressive
Revisado el 6/4/2018
Puntos a favor
I think the quality of the work offered by ClearCompany is very impressive and without a doubt it is one of the most important things about this company, its service has no comparison, one of the best companies in the area of human resources.
Desventajas
I am truly happy to have worked with them and anxious to return. I really do not have any complaints to give, I loved their work and service, Very good and recommended.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Good system
Revisado el 13/6/2023
Puntos a favor
Very easy to use with lots of additional bells and whistles if you want them
Desventajas
THe integration with the background check was difficult and took quite awhile.
- Sector: Administración gubernamental
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
User Evaluation
Revisado el 28/2/2023
Puntos a favor
Following requisition from initial posting to position filled.
Desventajas
The forms are not always intuitive. Improvement in forms will greatly improve product.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Más de un año
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great ATS!
Revisado el 27/2/2023
It's been a great experience!
It's been a great experience!
Puntos a favor
I am not a daily user so what I love about it is that when I need to fill in for recruiting, I can easily find my way around the program and keep the recruiting process moving. I didn't have any formal training in using it either. It's just intuitive and not complicated.
Desventajas
I'm a little unsure about reporting capabilities and also about how much we can customize our job postings page.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User of Clear Company Everyday
Revisado el 8/12/2021
From the Onboarding/Recruiting prospective, CC has been wonderful. We would have never been able...
From the Onboarding/Recruiting prospective, CC has been wonderful. We would have never been able to do what we do with the old system we had. Being able to onboard in the same platform as the ATS streamlines the process and the integration with ADP is very helpful.
Puntos a favor
Without Clear Company we would have never been able to work as efficiently as we did during Covid. We were able to have the onboarding and recruiting staff work remotely with ease. In fact, we have been able to keep the staff in remote work situations past the worst of Covid and have found our productivity has increased.
Desventajas
It would be nice to sort all of the requisitions by title. It would be nice if the career site could be posted by location then the candidate could click a city/county and be able to narrow down those positions. Yes, there is a search option but when you first go to the site and see 200+ positions it is a bad impression.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Most intuitive and functional applicant tracking software yet!
Revisado el 27/2/2018
I have used other applicant tracking software solutions before but they were often cumbersome to...
I have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!
Puntos a favor
Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my
Desventajas
I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.
- Sector: Arquitectura y planificación
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Applicant Tracking and Recruiting Platform
Revisado el 23/2/2021
It has been a wonderful experience and the platform is easy to use and effective.
It has been a wonderful experience and the platform is easy to use and effective.
Puntos a favor
Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.
Desventajas
The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Clear Company - Good ATS
Revisado el 19/12/2022
I feel it is a useful system that still needs some 'work'. I have used many ATS' and I do feel this...
I feel it is a useful system that still needs some 'work'. I have used many ATS' and I do feel this one is very easy to follow, not complicated for candidate profiles or job posts.
Puntos a favor
The candidate tracking. The Requisition page. Adding job posts is easy to follow and allows tracking of time to fill. The Workflow helps organize applicants easily.
Desventajas
Applicants that apply on Indeed, the resumes to flow over to Clear Company. This causes almost double work on transferring resumes over to CC manually. Under the Recruiter page, to search for candidates, it needs to have phone, email search option - ON THIS Page, not to have to go to another page.
- Sector: Fabricación de productos eléctricos/electrónicos
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An essential Recruiter's tool - better than the competition
Revisado el 5/2/2016
Puntos a favor
The ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word.
Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls.
They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database.
I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now.
Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now).
I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.
Desventajas
The only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.
- Software usado Semanalmente durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The best tool for personnel working in recruitment and selection of personnel
Revisado el 25/7/2018
Saving time, managing profiles of candidates in an organized way fluidity of information, selection...
Saving time, managing profiles of candidates in an organized way fluidity of information, selection process and recruitment faster and more efficiently
Puntos a favor
It allows you to access the information of the candidate in an agile way, you can search with the filters the specific characteristics that you need that meets the candidate, it facilitates you to send by mail the data of the candidate to the requesting management so that it is evaluated. Clear Company is easy to use, has a wide variety of options and allows you to regroup the candidates by categories or profiles, allows you to schedule interviews, allows you to see the profile of candidates in a simple way, allows to make comments of the candidates, in general terms this is a very useful tool that can facilitate the tasks of selection and recruitment of personnel
Desventajas
So far the benefits obtained from the program are more than the negative points, in fact it has been a lot of help to our area of selection of personnel, because it facilitated the activities, see the profiles of the candidates, have the information of the candidates organized , give a quick response to the units that require a professional for a certain bacchante, we can send you directly by mail the profiles of the possible candidates for them to evaluate them and we can choose the one whose profile meets the minimum requirements for the position or charge, has allowed us to improve our quality of management and service.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Responsive Customer Service/Ease of Use/ Great Value
Revisado el 16/6/2021
Never really had an issue that wasn't quickly resolved
Never really had an issue that wasn't quickly resolved
Puntos a favor
Clear does just what we need and more. Easy to use and intuitive. Like texting feature.
Desventajas
At this point I am happy with everything
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easily Usable, Functional and Customer Focused ATS
Revisado el 11/9/2019
Puntos a favor
ClearCompany's ATS is the best system I have used in a HR setting. It is user-friendly and has a nice design to it. In my opinion, the greatest factor for me is that it integrates with Outlook and all of your communication with candidates is stored directly into the system without having to do anything. I think it is well organized with a dashboard that can help you by just looking at it. I think it's easy to move through as well. I also enjoy using ShieldScreening as the background vendor as it is very quick and easy to screen our final candidates.
Desventajas
I wish that all functions integrated to and from Paylocity which is the payroll system we use that integrates from ClearCompany just not back to.
- Sector: Comercio minorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
User Friendly and Regularly Updated
Revisado el 18/7/2020
Overall Clear Company has a great understanding of what we do as professionals everyday. They stay...
Overall Clear Company has a great understanding of what we do as professionals everyday. They stay up to date on what is happening and adjust or create new features to accommodate the ever changing world of HR.
Puntos a favor
We have integrated Clear Company with Paylocity and it works great. Implementation for the most recent platform update was smooth and the visuals of the new look are fantastic. It also comes with a great support team.
Desventajas
Lack of customization with some of the features, but I am hopeful there will be an update to those soon. Some automated resources don't print out nicely and I am unable to edit them in any way to make it easier on the eyes.
- Sector: Dispositivos médicos
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent do it all software
Revisado el 7/3/2019
Outstanding software, outstanding team!
Outstanding software, outstanding team!
Puntos a favor
I used CC for over 3 years while working for a previous company and absolutely loved it! My favorite feature isn't in the software, its the customer service. Each company has a dedicated professional to help with big issues (set up, major edits, etc) and an awesome help desk too. Very intuitive to create workflows and the system and easy to set up for recruiting, goal setting, performance evaluations and employee file maintenance. I cannot speak to cost but I know that when our company "shopped" for other software to find a cheaper option we couldn't find one that could do everything like CC could.
Desventajas
I really cannot complain to much about the system. When I was using the software they didn't have a mobile app, I don't know if that has changed.
- Sector: Empleo y contratación
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
ClearCompany HRM Review - by Jeanine Hinkle CEO of Hinkle Group
Revisado el 12/3/2015
Puntos a favor
There were several, however my top one is Customer Service. I actually started using CCHRM with a client's company where I was trained from the ground up on CCHRM by CCHRM reps, and they did an outstanding job. Unlike other companies that are hard to reach after the sell, CCHRM was extremely responsive to my needs well after we closed the deal. They truly do take their quality of customer care seriously. I liked CCHRM so much that when I started my own firm, they were my very first call.
Next was that it was easy to use. I've been a recruiter for 20 years and have experiences with a lot of systems but CCHRM makes is very simple to use - and also for hiring managers which for a recruiter, is key. That way everyone was in the loop.
The implementation was easy and efficient and PAINLESS for me - I didn't have to spend and time or brainpower on it - they handled it from beginning to end.
Desventajas
There is nothing that I dislike about HRM - like I said I have used many systems and I keep this one because it does what it promises, and if I ever have ANY trouble or need a tweaking, they are 100% responsive and attentive to my needs as a customer.