--- description: Busca información actualizada sobre ScreenSteps. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara ScreenSteps con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ScreenSteps: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/257/knowledge-management/software) > [ScreenSteps](/software/101161/screensteps) # ScreenSteps Canonical: https://www.getapp.es/software/101161/screensteps Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.es/software/101161/screensteps?page=2) > ScreenSteps ayuda a las empresas a operar de manera más eficiente al proporcionarles a los empleados mejores SOP y guías de referencia rápida que son fáciles de encontrar y fáciles de leer. Es hora de dejar Word atrás y llevar tus procedimientos al siglo XXI. > > Veredicto: 16 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.8/5** | 16 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Blue Mango Learning Systems - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: 239,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funcionalidades - API - Alertas y notificaciones - Biblioteca de contenidos - Búsqueda de texto completo - Catalog Management - Controles o permisos de acceso - Creación de informes y estadísticas - Gestión de contenidos - Gestión de documentos - Gestión de la base de conocimiento - Herramientas de colaboración - Panel de actividades - Portal de autoservicio - Seguimiento de actividades - Third-Party Integrations ## Integraciones (en total: 1) - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión del conocimiento](https://www.getapp.es/directory/257/knowledge-management/software) ## Alternativas 1. [Zoho Assist](https://www.getapp.es/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 2. [LiveChat](https://www.getapp.es/software/8385/livechat) — 4.6/5 (1715 reviews) 3. [Notion](https://www.getapp.es/software/132111/notion) — 4.7/5 (2709 reviews) 4. [Zendesk Suite](https://www.getapp.es/software/9448/zendesk) — 4.4/5 (4072 reviews) 5. [BOSSDesk](https://www.getapp.es/software/120371/boss-solutions-suite) — 4.6/5 (139 reviews) ## Opiniones ### "One of the best knowledge management software I have used" — 5.0/5 > **Aaron** | *20 de noviembre de 2018* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Small learning curve. Easy to create articles. User friendly. > > **Desventajas**: Not easy to copy and paste entire articles during transition to this platform. But easy to get in the groove. ----- ### "ScreenSteps has awesome customer support: fast, friendly, and actually helpful, every time." — 5.0/5 > **Usuario verificado** | *12 de junio de 2018* | Seguridad informática y de redes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Other than the amazing customer support? ScreenSteps does exactly what it says it does -- it enables teams to write beautiful, professional-looking online help documentation, FAST. ScreenSteps is also loaded with useful features that can be flexibly incorporated into a team's documentation process. As my company's sole technical communicator, I run multiple ScreenSteps sites for different products. Two of these products require very different site settings (one is open to the public, the other is private and for customers only) and are developed by very different teams with very different communication styles. ScreenSteps works equally well in both situations, for both products. > > **Desventajas**: Because it's so easy to create ScreenSteps articles, and because articles are written in bite-sized pieces, you can quickly end up with hundreds of pages of content that need to be maintained. When major changes happen, such a big update to a software's UI, this can mean updating thousands of screenshots across hundreds of articles -- with no easy/efficient means to do so. ScreenSteps' desktop application is a little buggy and feels outdated, even if it's not. It does have a built-in screen capture tool, but the capture options are limited compared to tools like SnagIt. I wish there were an integration that would allow me to use SnagIt to capture screenshots and insert them directly into the web-based editor. I'd never bother with the desktop application again. ----- ### "ScreenSteps" — 4.0/5 > **Atefeh** | *6 de mayo de 2017* | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: I really love using ScreenSteps. It makes documentations so much easier and it allows me to sit down at the computer and walk through a process while taking pictures of the task in progress. ----- ### "Awesome product - miles above doing these things yourself with screenshots and Word docs." — 5.0/5 > **Brett** | *3 de diciembre de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. I could put together complicated documentation for processes complete with screenshots, consistent numbering of steps, easy to use inserts of images, text, number bubbles. Just so you know, I'm super quick with screenshots (Windows shift + S), paste to mspaint, markup image, copy/paste to word doc. Screensteps put me on steroids and I was able to use just one program instead of three and maintain consistency throughout documentation and created documents that were clear to both end users or other IT people for the back end tasks that I had to learn for the first time on a daily basis - I had confidence that I could use my own screensteps instructions to give to others or re-read when I forgot the 20 steps it took to get adobe enterprise integrated into the active directory domain\! > > **Desventajas**: Pricing Could we get a $300 version with 5 contributors? I mean, I could probably sell it to a whole company based on using the software to make awesome, quick documentation and then have different departments ask me what I use and then teaching them to use screensteps. I don't even need to integrate it so much into web sites, just want to use it to make documentation that is simple, consistent, fast, concise and easy to update/modify. But getting in the door @ $2500/yr for small business doesn't work. > > Once set up, it works great, works fast, love it, wish I could afford it for my current company, I'd buy it in a heartbeat\! Some parts are technical and difficult in initial setup, the support is good though, definitely need an IT person doing the set up. ----- ### "Cheap and ease of duplication" — 4.0/5 > **Kieran** | *27 de noviembre de 2021* | Organización de eventos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to make and article appear in many locations or duplicate and edit copies > > **Desventajas**: Self service features are lacking Need to use a separate ticketing system > > Nice editing and styling features ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.es/software/101161/screensteps?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/101161/screensteps) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados