Opiniones de Bill.com

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.

The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.

Easy tool to use in tracking, creating and sending invoices and payments.

All good so far! Excellent for small business.

You can process payments within the same country easily.

- They have separate Bill.com accounts for each country. Meaning that you will need to create separate accounts in order to receive the payment in Canada and US. A lot of Canadians have cross border US bank accounts, which are not supported here. You will be charged wire-transfer fee when you are receiving the payments to your Canadian accounts. Basically, the sender will be charged a fee and also the receiver will be charged with wire-transfer fee.

If you love paying the fees, then this might be a great product for you. Otherwise, use Veem.com, I have been using their services for 3 years, never had any issues. I wish that my current employer was using Veem as well.

Saves thousands of dollars in wire and credit card processing charges. Works better than any other payment processor for payments via ACH

Sometimes it takes longer than 3 working days to receive the payment in our accounts

Very easy to implement and use. integrates very well with quickbooks

Im not confident in its ability to process all international payments. So work great, and others seem a little challenging.

Super easy to use.

They've made it simple to keep track of open invoices and due dates with reminders.

Other platforms allow you to pay on invoices with a CC, via ACH free of fees/charges. If Bill.com would eliminate its fees for using CCs, I see 5 stars in its future.

This software is a straightforward way to make payments to individuals through our organizational account. The software has been instrumental in our direct service work.

The interface can be confusing for individuals receiving payments from us; it's important to understand what they will need to navigate and give up-front instructions on certain pieces.

I liked that I was able to invoice clients and give them the option to pay me directly online, instead of requiring a check in the mail!

I didn't like the organization of the webpage, I thought it could have been a lot more clear.

I have used this product for a month and it seems very easy to use and navigate around.

I haven't used it very long but so far I do not have any cons to report.

My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!

Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.

There are so many things we like about Bill.com. Implementation was well organized and the Bill.com team was helpful and knowledgeable. Adoption throughout our organization was so quick because the Bill.com system has been so easy to use.

We had difficulty at first getting Bill.com linked with the POs in our ERP, but the Bill.com team helped us to a full resolution.

We use this program in concert with a remotely hosted instance of Quickbooks Enterprise Desktop edition.

My team can forward bills and upload receipts as they come in, and sit down once a week to process them all through to create bills that appear in Quickbooks. This has not only improved the timliness of our AP data, but it's also increased the accuracy of account and job allocations. We've also lowered our monthly CPA bills by about 40% because the reconciliations are much smoother.

The text recognition works very well and saves alot of time.

We use bill.com to pay 1099 contractors via a secure direct deposit, which has saved alot of time and effort mailing and hand-delivering checks.

I don't like that vendor credit memos cannot sync to Quickbooks.

I don't like that edits to invoices created in Bill.com won't sync to Quickbooks. To work around this, our sales team always clones and deletes invoices when they need to edit them. However this wouldn't be an acceptable workaround if we actually used Bill.com to send the invoices to our customers.

I don't like that the iOS app doesn't crop document uploads anymore. It used to do so.

1. Can store all your independent contractors' information including the contract and W9. There is an attached file option.

2. Can approve via mobile

3. Can track a vendor's history, payout, approval

4. Can add as many approval as you want

5. So easy to use. Drag the paperwork and upload

6. Email notification of status, from approval to pay out

7. Can add multiple entities for one user. For example, I manage two organizations and with one log in, I can access both

8. Communicates with other accounting software

The preview window can be improved. There is a preview and another pop up to write an expense. Somehow it is confusing sometimes.

Bill.com (BDC) is a full-featured software program that will simplify recording vendors and paying bills but...
BDC is not as simple as it appears. We are excited to learn all that BDC has to teach us. See Cons....

To fully engage all the features of bill.com (BDC) one has to be ready to do the prerequisite work in cleaning up a company's existing records. We are using the BDC support team and our own accountant to gradually restructure our accounts payable-expense side of operating as a nonprofit organization. This has been laborious and frustrating at times. A major drawback is encouraging existing vendors to accept payment from BDC. Generally, people are guilty of 1. ignoring emails; 2. misreading emails; 3. not following clear directions.

We absolutely loved the immediate integration with quick books online.
Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs.
Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.

The cost structure we find a bit pricey for the more enterprise orientated company models.
As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.

EASY set up and integration with QuickBooks online. Very intuitive UI. HUGE time-saver. It used to take a full day to do a weekly check run. I can now accomplish it in an hour and a half, MAX. Probably faster if we used more of the features. Has the ability to pay vendors via ACH and is less than half the cost per transaction than a paper check.

The add on to automatically enter invoices, while a very big value and totally worth the extra expense, doesn't take into consideration the vendors terms set up in Bill.com. So if you have an invoice from a vendor that says due upon receipt, but the vendor profile in bill.com is Net 30, Bill.com defaults to due on receipt. An override setting would be helpful. Getting vendors set up on ACH/EFT is a little tough for tech challenged folks.

Bill.com is very easy to use. Great platform to digitally store all invoices and go paperless. Audit trail captures all transactions and dates which reduces the possibility of fraud. You can create approval chains and add/remove approvers to different invoices. Their customer service is top-notch. Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Syncing issues with NetSuite do occur from time to time but their customer support is very helpful in rectifying them. They recently updated their user interface and although it is more visually appealing than before, it doesn't function any better.

Overall, I like Bill.com because it allows us as a vendor to receive money in a transparent manner without fees. They do transfers by ACH to US companies. I don't know if you can pay internationally though.

The pricing model is a little strange. To use their API they charge $300+ per month. I would use their API to find out which new clients have Bill.com already to encourage them to pay that way. But I'm not going to pay $300 for the privilege of getting their clients to use it.

I used to think Bill.com was amazing and would have given it a 5 out of 5 just a month ago. However, with the new interface update that rolled out in April 2019 I’m downgrading my rating to 1 out of 5. See my review below.

The new interface is awful and not efficient AT ALL. See my review below.

The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy

The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.

It was my first experience with any robust cloud-based software (meaning besides online banking) and set a high bar for a long time.

I’m an accountant and have been a Bill.com user for over 10 years. I use Bill.com with my clients and have recommended it many times to anyone with a small to midsize business. That’s all in the past though. Bill.com seems to be absolutely hell bent on slowly destroying what used to be an amazing, reliable software. I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years. The newest platform is buggy and they keep taking away features or moving them around so you have to play hide and seek. Their customer support personnel used to be wonderfully helpful, and now many folks I encounter barely understand the basic functioning of the software yet are quick to mark your case solved. My clients are getting frustrated with all the reduced quality alongside increased pricing and I’ve started searching for an alternative because there are so many competitors.

It is quick and easy to forward emails with bill attachments to bill.com for AP processing. It is one of the features we love about it. Being able to set up rules that require different approvers based off of the amount of the bill makes it so much easier for our firm to get bills into the right hands.

Reporting is limited. Using this module for AP and AR on a daily basis, it would be nice to have some better reporting built within the system.

It makes it easy to have an audit trail for entering, approving, and paying bills. It also makes it easy for customers to send electronic payments for their invoices. Customizable user permissions.

When you invite a vendor or customer to use Bill.com, it requires them to give quite a bit of information in order to set up an account. Some are reluctant to do so.

I like how clear everything is and how everything is interconnected. I also LOVE the customer service- the chat respondents are quick and almost always can help you right away, which makes such a huge difference when juggling multiple portfolios. I also love being able to easily keep all details regarding each invoice in a way that allows you to pull up reports right in the software. This is so useful.

It can be a little unclear exactly what the rules are regarding canceling transactions, especially when it comes to bills being sent in the mail vs. e-bills. A small reminder at the time of payment when an option is clicked would make a HUGE difference.