Opiniones de Bill.com

Lo que más me gustó del software es que son muy rápidos con los pagos

Lo que menos me gusto es que le hace falta un poquito más de seguridad pero del resto está perfecta

La eficacia de ella orar facturas y pagos a las empresas afiliadas

Todo está bien pero puede mejorar en todos los aspectos

It is quick and easy to forward emails with bill attachments to bill.com for AP processing. It is one of the features we love about it. Being able to set up rules that require different approvers based off of the amount of the bill makes it so much easier for our firm to get bills into the right hands.

Reporting is limited. Using this module for AP and AR on a daily basis, it would be nice to have some better reporting built within the system.

Very easy to implement and use. integrates very well with quickbooks

Im not confident in its ability to process all international payments. So work great, and others seem a little challenging.

User friendly, trusted and secure along with Effortlessly easy to navigate.

I’ve yet to find anything that’s not user friendly.

Marketed as a product that could perform ACH functions with recurring payments for your business. Simple and straight forward functionality.

The software was a little cumbersome with a slight learning curb but overall will work for accounts payable and receivable basic functions.

it's very easy to implement. Sync between bill.com and Quickbooks is easy. Payment processing is also very easy. Love the approval levels that can be set up

The sync between bill.com and Netsuite is actually hard to set up. I had this issue with one of my client, there has been a lot of sync issue due to the set up. It may not be a bill.com issue, more of Netsuite, however, the trouble shoot was pretty tough to resolve

Easy to track invoices and credit memos by going through the vendor profile or searching by reference number. Able to connect to our accounting software. Auto populates information by finding invoice number, amount, and expenses.

Inbox has no sort feature, program freezes up when multiple users are working on it. The payment delivery date gets adjusted when the volume and amount of payment are high making the payments arrive late.

The ability to email documents into it, being able to drag and drop documents, bring able to pay out

Poor help, many quirks, many functions not there

Bill.com automates accounts payable and accounts receivable processes. What ILike about it is that it makes bills payments and approvals easier and faster and of course, it’s user friendly.

It’s just that the customer service is not that good. Please improve the customer service team because there are some urgent issues that should’ve been fixed as soon as possible.

Best online invoicing and accounting software. Very easy to use

Customer service is second to none, all features work smoothly

It is fairly easy to use, and fairly intuitive.

The customer service, and the personal information required.

We use this program in concert with a remotely hosted instance of Quickbooks Enterprise Desktop edition.

My team can forward bills and upload receipts as they come in, and sit down once a week to process them all through to create bills that appear in Quickbooks. This has not only improved the timliness of our AP data, but it's also increased the accuracy of account and job allocations. We've also lowered our monthly CPA bills by about 40% because the reconciliations are much smoother.

The text recognition works very well and saves alot of time.

We use bill.com to pay 1099 contractors via a secure direct deposit, which has saved alot of time and effort mailing and hand-delivering checks.

I don't like that vendor credit memos cannot sync to Quickbooks.

I don't like that edits to invoices created in Bill.com won't sync to Quickbooks. To work around this, our sales team always clones and deletes invoices when they need to edit them. However this wouldn't be an acceptable workaround if we actually used Bill.com to send the invoices to our customers.

I don't like that the iOS app doesn't crop document uploads anymore. It used to do so.

We really like the approval process and how simple it is to set up and use.
Allows the ability to split payments across multiple projects and account codes.
Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system!
The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability.
The approval process workflow is exactly what our organization needed.

If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times.

We absolutely loved the immediate integration with quick books online.
Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs.
Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.

The cost structure we find a bit pricey for the more enterprise orientated company models.
As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.

It makes it easy to have an audit trail for entering, approving, and paying bills. It also makes it easy for customers to send electronic payments for their invoices. Customizable user permissions.

When you invite a vendor or customer to use Bill.com, it requires them to give quite a bit of information in order to set up an account. Some are reluctant to do so.

I like that I can track when checks go out, if they've been cashed, and easily re-submit a check for repayment or for voiding. I like that I can invite anybody to pay via ePayment and they are in charge of entering their bank info in instead of me. I like that any paper checks that do go out, go out with a copy of the invoice you've uploaded into the system for ease of vendor tracking.

The refund or returned check feature doesn't always sync 100% properly with QBO (but 95% of the time it does).

It was my first experience with any robust cloud-based software (meaning besides online banking) and set a high bar for a long time.

I’m an accountant and have been a Bill.com user for over 10 years. I use Bill.com with my clients and have recommended it many times to anyone with a small to midsize business. That’s all in the past though. Bill.com seems to be absolutely hell bent on slowly destroying what used to be an amazing, reliable software. I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years. The newest platform is buggy and they keep taking away features or moving them around so you have to play hide and seek. Their customer support personnel used to be wonderfully helpful, and now many folks I encounter barely understand the basic functioning of the software yet are quick to mark your case solved. My clients are getting frustrated with all the reduced quality alongside increased pricing and I’ve started searching for an alternative because there are so many competitors.

Helpful in keeping track of everything you've paid. Syncs easily with QB. Easy search features allows you to go back and view previously paid invoices. Fast payments. Tells you if payment is outstanding or not.

Sometimes can be a bit too simple. Would be nice to have some extra features. E.g. you can set up a recurring payment but you cannot edit any text that will appear on the check and it defaults with a date. Unable to add a contract number to a recurring payment.

We were up and running quickly! No more printing checks in house.

Customer service is terrible. If you have problems you will need to wait at least a day or two after making an online appointment. Then you only get 20 minutes with the representative whom will offer a quick solution and not follow through with the rest of the workflow. This will leave you setting another online appointment, wait a couple of days and the process keeps repeating. Very frustrating! No one is on the same page! Three different answers from 3 different reps and still having workflow issues!

I like that we can integrate our sales from our POS, Aloha, to our HotSchedules account to forecast sales and help control our labor costs.

I wish that the request off features were a little less confusing for our employees, and that we could view the total number of people scheduled on a certain shift at the bottom like with older versions of Hot Schedules.

Bill.com is very easy to use and the app on my phone makes it even easier. I use Bill.com personally and with our business.

We had to cut down on our users in the app because of the cost. I wish there were options for multiple users that wasn't expensive.

quicker than writing checks, customers seem to like the ease of using this product, we suggest it to ours

there is nothing really that i don't like about it, very easy to navigate and use

Customer support is great! They are quick and polite and are able to address my issue and questions. I especially like the follow up emails - they allow me to track the progress of the case submitted and I can continue talking with the same representative on the phone/chat

I think the automatic bill processing takes a bit longer than necessary. It would also be helpful if the automatic process could identify credit memos.

The thing that I liked most is the method of processing invoices and payments was sped up dramatically. This became a huge time saver and more efficient. Easy to transfer information to our general ledger.

Nothing at this time. All functions are logical