Housecall Pro

4,7 (2.823)
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Aplicación de gestión de servicios externos

Calificación general

4,7 /5
(2.823)
Relación calidad-precio
4,6/5
Funcionalidades
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

95%
de los usuarios recomienda esta aplicación
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2823 opiniones

Mariel
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Programación y facturación optimizadas con Housecall Pro

Revisado el 9/4/2023

A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con...

A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.

Puntos a favor

La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.

Desventajas

Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.

Respuesta de Housecall Pro

Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at proadvocate@housecallpro.com. Thanks again and have a great day!

¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a proadvocate@housecallpro.com. Gracias de nuevo y ten un buen día!

Luis Felipe
Luis Felipe
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

ventajas para quienes realizan visitas a domicilio

Revisado el 26/2/2023

Puntos a favor

La aplicación puede ayudar a los trabajadores a planificar sus rutas y horarios de manera más eficiente, lo que les permite visitar a más clientes en menos tiempo.

Desventajas

Los trabajadores pueden necesitar tiempo para aprender a utilizar la aplicación, lo que puede retrasar el proceso de implementación y la entrega de servicios.

Respuesta de Housecall Pro

Gracias por tus comentarios! Me alegro mucho que la aplicacion te ayuda ahorrar tiempo y tener un horario mas eficiente! Tenemos mucho orgullo en la usabilidad de nuestra plataforma, pero entendemos que puede tomar mas tiempo para algunas personas educarse en como usarlo. Nuestro "Centro de Ayuda" (https://help.housecallpro.com/en/) ofrece muchos videos instruccionales y articulos con instruciones paso a paso. Adicionalmente, nuestros clientes en el plan de "MAX" reciben un onboarding completo como parte del plan! Si necesitas soporte, puedes mandarme un mensaje a proadvocate@housecallpro.com. Gracias & que tengas un buen dia!

Roberto
Roberto
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Una herramienta muy profesional y completa

Revisado el 11/9/2022

Puntos a favor

La uso para gestión de facturas y programar, muy profesional

Desventajas

Podría estar en español, aunque yo la manejo bien, a alguno de mis ayudantes le cuesta.

Respuesta de Housecall Pro

Hi Roberto, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Jeremy
Jeremy
Calificación general
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Housecall pro for cleaning company

Revisado el 4/9/2024

Very positive as the app did the best with setting up house calls to be able to get the house...

Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out

Puntos a favor

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Desventajas

The only time I can say about it is I wish there was more to do with that

Vicki
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good software

Revisado el 6/12/2024

It's been good. Need better support. When they don't have an answer or the problem or issue has...

It's been good. Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ....

Puntos a favor

Able to enter important information to help office and field techs alike

Desventajas

Time sheets, needs more choices. PTO, breaks etc
While it allows for property profile information and attaching that information to an Job, that information does not appear on invoice

Adam
Calificación general
  • Sector: Agricultura
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible company

Revisado el 20/8/2024

Horrible company

They want to lock you in on monthly contract and not give you a way out .

These...

Horrible company

They want to lock you in on monthly contract and not give you a way out .

These guys robbed me for 1600$ before I caught on.

Keep an eye on your credit statement after talking with these guys .

Puntos a favor

The sneaky sales teams ability to snatch dollars from
My account .

Desventajas

The sneaky sales tactics by their team.

Alternativas consideradas

Jobber

Razones para cambiar a Housecall Pro

I did not Jobber is simple and honest
Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Compared to other applications, this is really the best application.

Revisado el 2/7/2024

After moving recently, I updated my business address in my profile a couple of months ago. However,...

After moving recently, I updated my business address in my profile a couple of months ago. However, during this update, some profane words were mistakenly entered into the license box and saved. Consequently, every PDF invoice sent to customers now displays these profane words at the bottom. HCP informed me they cannot determine the exact date of the change or provide copies of emails sent to customers during that period. This complicates how I can manage disclosure to affected customers, especially since not all of them check the PDFs. It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details."

Puntos a favor

Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.

Desventajas

HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days

jeremiah
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

house call pro for pros

Revisado el 8/10/2024

It was well. it made us look like we were very professional early on in our company

It was well. it made us look like we were very professional early on in our company

Puntos a favor

how it keeps all your jobs lined out for you

Desventajas

the way it would connect to quick books

Tyler
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Should have stayed with Quickbooks

Revisado el 4/3/2024

Probably the worst most complex decisions I've made with my business. Its easier to work with a...

Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Puntos a favor

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Desventajas

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Alternativas consideradas

QuickBooks Online

Razones para cambiar a Housecall Pro

The integration and importing of all my customers took so much time. Now I'm stuck with this over priced junk Housecall app.
Tiffany
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Would Recommend

Revisado el 27/9/2024

Excellent, I would recommend this product. It's changed my small business.

Excellent, I would recommend this product. It's changed my small business.

Puntos a favor

The billing systems makes it easy to see who has paid and who is past due.

Desventajas

The don't like the credit card fees to accept payments

Daniel
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

False Advertising

Revisado el 22/10/2024

I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro...

I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Puntos a favor

They have good sales people who do not know the limitations of what they are selling.

Desventajas

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Matt
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Housecall Pro is a winner

Revisado el 7/10/2024

Overall this product has given us a super positive experience. Works well with Quickbooks and they...

Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Puntos a favor

Feel like this product was designed just for us.

Desventajas

A little challenging to implement at first.

eleanor
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Housecall pro activist

Revisado el 4/10/2024

Everything has been great I have found it very helpful

Everything has been great I have found it very helpful

Puntos a favor

The ease of integration that it brings by combing so many of my company's needs to one platform

Desventajas

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Isaac
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The Consolidated Payment Solution.

Revisado el 16/4/2024

Housecall Pro has elaborate invoicing solution for companies.

Housecall Pro has elaborate invoicing solution for companies.

Puntos a favor

Housecall Pro has incredible billing procedures that maintains accountability.

Desventajas

Housecall Pro is ideal and fruitful in managing payments.

Monique
Calificación general
  • Sector: Relaciones públicas y comunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Racks review

Revisado el 8/11/2024

Great people , great system, who actually fulfill their promises !

Great people , great system, who actually fulfill their promises !

Puntos a favor

Easy access the ability to sign people up into later payments for your business

Desventajas

I love everything about house call pro especially the owners GREAT people !

Michael
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Worst sales team - 0 responsibility

Revisado el 29/7/2024

Sales team doesn't do what they proposed.

Sales team doesn't do what they proposed.

Puntos a favor

I used to work with Housecall Pro before, decent product.

Desventajas

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

Alternativas consideradas

ServiceTitan y Jobber
Antonio
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Housecall Pro has made managing my home service business so much easier!

Revisado el 26/12/2023

Puntos a favor

The scheduling and invoicing features are a game-changer for me.

Desventajas

I wish the mobile app had more customization options for my business needs.

Respuesta de Housecall Pro

Hello Antonio! Glad to hear that Housecall pro has made your business easier. That you are enjoying the invoicing and scheduling features. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!

Avery
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

They keep spamming me

Revisado el 9/11/2024

So frustrated with this company. They keep calling even after they assure me that I will no longer...

So frustrated with this company. They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't.

Puntos a favor

I think it worked when I used it, but it wasn't for me. Now they won't stop calling me no matter what I do

Desventajas

They keep spamming me. I can't get them to stop calling no matter what I do. It's been 5 years and they still keep calling meit's been 5 years and they still keep calling me

Brandon
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Robust in some ways, not so much in others

Revisado el 26/9/2023

Puntos a favor

Ease of scheduling and field staff accessibility.

Desventajas

Reporting, billing, quickbooks connection.

Respuesta de Housecall Pro

Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at proadvocate@housecallpro.com with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!

SAROJBEN
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Review of Housecall Pro

Revisado el 15/5/2024

Puntos a favor

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Desventajas

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

Usuario verificado
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Beware

Revisado el 25/10/2023

Unpleasantly surprised by House Call Pro. After following their procedures and canceling my...

Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.

Puntos a favor

we haven't find the house all pro software that user friend

Desventajas

House Call Pro doesn't seem worth the risk

Respuesta de Housecall Pro

Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at proadvocate@housecallpro.com with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Charlene
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Cordan's review

Revisado el 19/6/2023

Overall the program is great for construction workers. It can use a few tweaks and I think this...

Overall the program is great for construction workers. It can use a few tweaks and I think this program could be perfect.

Puntos a favor

The constant flow of information from scheduling the customer to closing the job.

Desventajas

That my technicians try to attach pictures in the app and it is a hit or miss situation.

Respuesta de Housecall Pro

Thanks for the review! Happy to see you are enjoying it and its helping your business! We did recently update the photo function which allows for the photos to upload in the background while doing other work on the app. Make sure that all your techs are using the most recent version of the app and have a valid wifi/data connection. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!

Aaron
Calificación general
  • Sector: Redes informáticas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Something to consider

Revisado el 4/11/2023

I initially really liked the product but as I started using the app and features I noticed that a...

I initially really liked the product but as I started using the app and features I noticed that a lot of options that my business needed were just not available. I would suggest making different options available based on the type of business.

Puntos a favor

The app is very easy to use. It is quite intuitive and makes tasks easier to manage.

Desventajas

This app is geared toward businesses that are in a specific niche. Like Handyman services and the like but for my business it was not a good fit.

Respuesta de Housecall Pro

Hi Aaron, Thank you for the review! Thank you for trying us out! I would be happy to pass this along! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!

Usuario verificado
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Satisfied Customer

Revisado el 1/11/2023

Housecall Pro simplifies organization of my current work orders

Housecall Pro simplifies organization of my current work orders

Puntos a favor

I like everything about Housecall Pro diversified options.

Desventajas

I like everything about Housecall Pro diversified options.

Respuesta de Housecall Pro

Thanks for the review! Happy to see you are enjoying it and its helping your business and all of Housecall Pro's options. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!

Raul Antonio
Raul Antonio
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The definitive solution to manage my service business efficiently.

Revisado el 2/8/2023

It is very good the online reservation function has been very convenient, since my clients can...

It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

Puntos a favor

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

Desventajas

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

Respuesta de Housecall Pro

Thanks for the review! Happy to see you are enjoying it and its helping your business, and that you find ease in the flow between scheduling, and sending reminders, and generating invoices. I see you are wanting the ability to customize anymore, feel free to reach out to proadvocate@housecallpro.com, want to see what we can do to help here! Hope to hear from you soon!