Opiniones de Zoho Billing
Zoho Billing
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96 opiniones
- Sector: Investigación
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Me gusta Zoho Subscriptions
Revisado el 1/9/2023
Zoho Subscriptions es un buen CRM con potentes herramientas para facilitar el trabajo a las...
Zoho Subscriptions es un buen CRM con potentes herramientas para facilitar el trabajo a las empresas.
Puntos a favor
Es un excelente CRM fácil de usar y de gran apoyo para las empresas.
Desventajas
Dificultad para integrarse con herramientas de ventas basadas en Zapier.
- Sector: Investigación
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Mi opinión sobre Zoho Subscriptions
Revisado el 30/8/2023
En General es un eficiente CRM integrado por potentes herramientas que son de gran ayuda para...
En General es un eficiente CRM integrado por potentes herramientas que son de gran ayuda para pequeñas empresas.
Puntos a favor
Es un buen CRM que cuenta con eficientes herramientas que son de gran apoyo para pequeñas empresas.
Desventajas
Creo que deben mejorar las aplicaciones nativas.
- Sector: Banca
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Fuente de la opinión
Calificación general
Great product to mange your recurring billing!
Revisado el 14/4/2015
I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an...
I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an outdated and hard to mange system. With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place. The system is very intuitive and lends itself to naturally to easy customer management. I'd highly recommend it.
Puntos a favor
There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.
Desventajas
It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US.
Reports could be a little more robust.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Zoho products are too good for small business owners
Revisado el 29/5/2021
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho...
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho campaigns, Zoho Sales IQ. All the products are wonderful, affordable with world class quality. Mostly I use them to manage my company and and 2 eCommerce websites [SENSITIVE CONTENT HIDDEN].
I am fully satisfied with them.
Puntos a favor
All in one apps and inexpensive for small business owners. The company makes many awesome business apps, most of the apps are inexpensive but have world class quality.
Desventajas
Cons, they don't advertise a lot about their wonderful products. Wish they are in media and advertising about their products so that more awareness would be created.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Great Potential but a Few Key Failures
Revisado el 30/5/2019
We offer subscriptions to our services to make it easier for customers to access agency services...
We offer subscriptions to our services to make it easier for customers to access agency services and manage their payments instead of getting a $100 bill one month and a $1200 bill the next. It also helps us structure client relationships with responsibilities and on going work.
Puntos a favor
You can build plans for whatever you want with products and that is pretty simple in and of itself. It is tightly integrated to other Zoho Apps so that get's an A+, the testing environment is not too hard to configure. Add-on products can be created but not listed on the hosted page so an Add On essentially has to be added down the road as an invoiced item which means clients cannot configure their solution.
Desventajas
Spent about 3 hours configuring Test and when I created the Live environment - had to to it all over again. Nothing you create in Test is in Live. I have checked it twice - it asks you to copy an environment and when I did - poof - had to recreate the products and addons all over again. That seems like a glaring error and opens the solution to errors in subscriptions, wording, pricing, everything. Very odd way to build the solution.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Great for my Renewals !!
Revisado el 1/5/2019
Overall a great solutions that works really well , don,t have anything really bad to say about it...
Overall a great solutions that works really well , don,t have anything really bad to say about it ... does exactly what it need to do !!
Puntos a favor
Set it and forget it , i would not be able to function with the amount of subscriptions i have , Zoho take the hard work out of the management
Desventajas
No being able to change a subscription easily once set up , also not being able to change a customers Vat Rate , i have customers in different zones and if they ask to change from GBP to USD i have to create a new account
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Más de un año
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great tool for presenting and maintaining subscriptions
Revisado el 5/9/2019
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other...
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other tools (like creator) is invaluable, and we are very pleased with it, and plan to use it indefinitely.
Puntos a favor
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well. The ability to create and manage the plans themselves was also highly intuitive, and easy to adjust and update.
Desventajas
I have been very happy with this service, and if I have something I wish I could do, almost always find that this has already been covered in another feature.
Respuesta de Zoho
Hi there,
Thank you so much for taking the time to review us.
We are really glad that you are able to manage your subscriptions seamlessly using Zoho Subscriptions. And it's great to know our integration with Zoho CRM and Creator are helpful. That's exactly what we aimed at offering - a powerful, integrated ecosystem!
If you are interested, we would love to hear and publish your success story with Zoho's millions of customers. Feel free to reach out to me anytime.
Cheers,
Harikrishna
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Recurring and Billing Software
Revisado el 25/11/2018
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this...
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this issue for us. We are planning to buy more products of ZOHO.
Puntos a favor
Keeping a track of your clients payment details, processing a refund or creating a Coupon code using this software is fun and that easy. This has made my life simple.
Desventajas
I have been using this software for more a year now and did not find any issues with this.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The perfect start for us as a startup (ZOHO ONE Suite)
Revisado el 17/2/2019
Puntos a favor
Easy to set up
Easy to operate
Support reacts very quickly on all channels
Extremely flexible for all business areas
Benefit from this in connection with ZOHO CRM
But don't use the API yet
Desventajas
At the moment I can't think of any details there. We are really very satisfied. With a few subscriptions everything has worked very well so far.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great system
Revisado el 31/5/2019
Puntos a favor
The customer service is awesome! Someone is always available to speak over the phone right away !
Desventajas
I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one.
- Sector: Almacenamiento
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Fuente de la opinión
Calificación general
Zoho Subscription, simple, powerfull and flexible
Revisado el 28/4/2015
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically...
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically what subscription software are made for!
We found that Zoho Subscriptions were the best way to go for us, not only because of their standard functionality, but also due to their many, very functional API's. Very helpfull for us now, and in the future.
The responsiveness at Zoho support have also been a main, very positive factor.
We are very happy that we chose to go with Zoho Subscriptions, and plan to roll out this in soulution in other countries where we operate as well.
Lasse Høydal
Puntos a favor
Very responsive support.
Integrated with Zoho Books and CRM - a mature product with many users.
The API's
Able to handle both CC card and non-CC card customers
Desventajas
Still quite a new product in the Zoho family.
More custom reporting always helpfull.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Good billing solution for a SaaS company
Revisado el 31/3/2019
Puntos a favor
Easy to setup, good product pricing features
Desventajas
Would be nice to have a website embed feature.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Love subscriptions
Revisado el 28/4/2022
Puntos a favor
The product is so simple to use and to set up. I don’t know what I would be doing without subscriptions
Desventajas
I wish subscriptions had a more options of what date the recurring charges would apply.
Other than that, no other complaints
- Sector: Comercio minorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy and efficient
Revisado el 31/5/2019
We have been using Zoho subscriptions for about a year now and so far so good. We have had some...
We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.
Puntos a favor
I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.
Desventajas
My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.
- Sector: Servicios de información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Zoho Subscriptions hits the sweet spot!
Revisado el 30/5/2019
Puntos a favor
Zoho Subscriptions hits the sweet spot by providing the functionality needed by most small to medium sized subscription providers at a low cost. Its direct integration with Avalara Tax takes care of critical sales tax calculations. Its multiple payment providers handle everything from credit card transactions to delayed invoicing. Its built-in subscription management reminders and customer portal keep your customers up to date on their subscription status.
Desventajas
Lack of a direct Quickbooks integration.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Executive Director
Revisado el 30/5/2019
Overall, a positive experience in respect to CRM manangement
Overall, a positive experience in respect to CRM manangement
Puntos a favor
-extremely powerful
-subscription renewal an excellent feature
Desventajas
-lag between CRM syncing with subscription
-problem with subscription: prorated rates within a month are not flexible; and adding 2nd tier subscriptions is complex and awkward
-cannot change change on 2nd tier subscriptions automatically
-updates to subscribers disappear to subscriber in 7 days and cannot be re-implemented by admin
- Sector: Edición
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
An excellent, automated software with great customer service
Revisado el 28/4/2019
Puntos a favor
It's automated and super customizable. Any questions are always answered promptly by the customer service team
Desventajas
There are so many customization options that it can get complicated to do very simple tasks unless you know where to look
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great value!
Revisado el 30/4/2019
It's been great!
It's been great!
Puntos a favor
Was much better than Chargify or Recurly, as there was no % taken from the subcription.
Desventajas
The fact you couldn't embed/create your own hosted pages using Zoho Subs without a long form
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Review
Revisado el 4/6/2019
Puntos a favor
Easy recharge, integrations, automation, and communication
Desventajas
glitches in the system that do not apply payments correctly or do not allow the customers to pay via forte
- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Mostly Satisfied
Revisado el 30/5/2019
Puntos a favor
I appreciate multiple integration capabilities.
Desventajas
Having to purchase different packages of features that should already be included
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful
Revisado el 27/3/2019
Puntos a favor
This allows 'groups' of plans, with add-ons, and coupons specific to those groups. Pricing, recurring transaction managements, and their new widget works wonderfully. Connects to invoices and shows customers who have signed up. Allows for setup fees and one-time fees if you need them.
Desventajas
Widget needs a little more options, and there needs to be a better 'preview' and way to do test transactions.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Good
Revisado el 6/6/2019
Puntos a favor
Easy to use and add new subscription, mobile apps is cool
Desventajas
Less flexible in terms of modifying subscription
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good solution for SAAS business model
Revisado el 5/6/2019
Puntos a favor
Good support
Good software integrated with other payment system like Gocardless, Stripe, etc.
Full solution with their Zoho CRM
Desventajas
More detailed dashboard with more stats.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easy to use, affordable, handles recurring charges like a champ
Revisado el 3/6/2019
Puntos a favor
We had a short list of needs: easy to use for non-technical folks, affordable, and able to handle recurring charges. Zoho fits all three, and everyone on the team finds it easy to use.
Desventajas
This isn't a valid complaint, but the UI is a tiny bit dated. But the software works, and I don't particularly care that it looks like 2016 software and not 2019 software. When I say "a little bit dated" i mean a little bit. Literally, no one should care about this.
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Excellent service for tracking subscriptions
Revisado el 24/2/2018
Puntos a favor
I recommend this wonderful tool, which saves me a tremendous amount of time and has become an indispensable assistant. He will automatically track who subscribed to the newsletter, and who, on the contrary, unsubscribed.
Desventajas
Strongly lacks the normal support of the Russian language. If the developers came to our market, it was worth taking care of it.
