Opiniones de Zoho Billing
Zoho Billing
Calificación general
Filtrar
Tamaño de la empresa
Tiempo usado
92 opiniones
- Sector: Investigación
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Me gusta Zoho Subscriptions
Revisado el 1/9/2023
Zoho Subscriptions es un buen CRM con potentes herramientas para facilitar el trabajo a las...
Zoho Subscriptions es un buen CRM con potentes herramientas para facilitar el trabajo a las empresas.
Puntos a favor
Es un excelente CRM fácil de usar y de gran apoyo para las empresas.
Desventajas
Dificultad para integrarse con herramientas de ventas basadas en Zapier.
- Sector: Investigación
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Mi opinión sobre Zoho Subscriptions
Revisado el 30/8/2023
En General es un eficiente CRM integrado por potentes herramientas que son de gran ayuda para...
En General es un eficiente CRM integrado por potentes herramientas que son de gran ayuda para pequeñas empresas.
Puntos a favor
Es un buen CRM que cuenta con eficientes herramientas que son de gran apoyo para pequeñas empresas.
Desventajas
Creo que deben mejorar las aplicaciones nativas.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Zoho products are too good for small business owners
Revisado el 29/5/2021
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho...
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho campaigns, Zoho Sales IQ. All the products are wonderful, affordable with world class quality. Mostly I use them to manage my company and and 2 eCommerce websites [SENSITIVE CONTENT HIDDEN].
I am fully satisfied with them.
Puntos a favor
All in one apps and inexpensive for small business owners. The company makes many awesome business apps, most of the apps are inexpensive but have world class quality.
Desventajas
Cons, they don't advertise a lot about their wonderful products. Wish they are in media and advertising about their products so that more awareness would be created.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Great for my Renewals !!
Revisado el 1/5/2019
Overall a great solutions that works really well , don,t have anything really bad to say about it...
Overall a great solutions that works really well , don,t have anything really bad to say about it ... does exactly what it need to do !!
Puntos a favor
Set it and forget it , i would not be able to function with the amount of subscriptions i have , Zoho take the hard work out of the management
Desventajas
No being able to change a subscription easily once set up , also not being able to change a customers Vat Rate , i have customers in different zones and if they ask to change from GBP to USD i have to create a new account
- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Mostly Satisfied
Revisado el 30/5/2019
Puntos a favor
I appreciate multiple integration capabilities.
Desventajas
Having to purchase different packages of features that should already be included
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Más de un año
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great tool for presenting and maintaining subscriptions
Revisado el 5/9/2019
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other...
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other tools (like creator) is invaluable, and we are very pleased with it, and plan to use it indefinitely.
Puntos a favor
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well. The ability to create and manage the plans themselves was also highly intuitive, and easy to adjust and update.
Desventajas
I have been very happy with this service, and if I have something I wish I could do, almost always find that this has already been covered in another feature.
Respuesta de Zoho
Hi there,
Thank you so much for taking the time to review us.
We are really glad that you are able to manage your subscriptions seamlessly using Zoho Subscriptions. And it's great to know our integration with Zoho CRM and Creator are helpful. That's exactly what we aimed at offering - a powerful, integrated ecosystem!
If you are interested, we would love to hear and publish your success story with Zoho's millions of customers. Feel free to reach out to me anytime.
Cheers,
Harikrishna
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Recurring and Billing Software
Revisado el 25/11/2018
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this...
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this issue for us. We are planning to buy more products of ZOHO.
Puntos a favor
Keeping a track of your clients payment details, processing a refund or creating a Coupon code using this software is fun and that easy. This has made my life simple.
Desventajas
I have been using this software for more a year now and did not find any issues with this.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The perfect start for us as a startup (ZOHO ONE Suite)
Revisado el 17/2/2019
Puntos a favor
Easy to set up
Easy to operate
Support reacts very quickly on all channels
Extremely flexible for all business areas
Benefit from this in connection with ZOHO CRM
But don't use the API yet
Desventajas
At the moment I can't think of any details there. We are really very satisfied. With a few subscriptions everything has worked very well so far.
- Software usado Mensualmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easily manage subscriptions
Revisado el 9/11/2017
Keeps track of all subscription start and stop dates, and provides easy metrics.
Keeps track of all subscription start and stop dates, and provides easy metrics.
Puntos a favor
Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice.
Desventajas
Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful
Revisado el 27/3/2019
Puntos a favor
This allows 'groups' of plans, with add-ons, and coupons specific to those groups. Pricing, recurring transaction managements, and their new widget works wonderfully. Connects to invoices and shows customers who have signed up. Allows for setup fees and one-time fees if you need them.
Desventajas
Widget needs a little more options, and there needs to be a better 'preview' and way to do test transactions.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great system
Revisado el 31/5/2019
Puntos a favor
The customer service is awesome! Someone is always available to speak over the phone right away !
Desventajas
I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one.
- Sector: Almacenamiento
-
Fuente de la opinión
Calificación general
Zoho Subscription, simple, powerfull and flexible
Revisado el 28/4/2015
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically...
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically what subscription software are made for!
We found that Zoho Subscriptions were the best way to go for us, not only because of their standard functionality, but also due to their many, very functional API's. Very helpfull for us now, and in the future.
The responsiveness at Zoho support have also been a main, very positive factor.
We are very happy that we chose to go with Zoho Subscriptions, and plan to roll out this in soulution in other countries where we operate as well.
Lasse Høydal
Puntos a favor
Very responsive support.
Integrated with Zoho Books and CRM - a mature product with many users.
The API's
Able to handle both CC card and non-CC card customers
Desventajas
Still quite a new product in the Zoho family.
More custom reporting always helpfull.
- Sector: Electrónica de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
A good Subscriptions solution
Revisado el 10/12/2020
When it comes to subscriptions software, there are not many good choices out there, and the monthly...
When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations
Puntos a favor
It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better
Desventajas
Some features are not available and no API , the cost is kind of high if you have a high number of clients
Respuesta de Zoho
Hi Joe,
Thanks for taking the time to review Zoho Subscriptions!
Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here:
https://www.zoho.com/subscriptions/api/v1/
If you have any other questions, feel free to get back to us at support@zohosubscriptions.com
Regards,
Harikrishna
The Zoho Subscriptions Team
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good system that works reliably
Revisado el 1/5/2019
We are using Zoho for managing subscription payments for a SaaS product and it is working great....
We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.
Puntos a favor
Once set up, it runs pretty seamlessly without problems or difficulties. We have been on with them for a couple of years and haven't experienced any problems as the system changes and evolves
Desventajas
The documentation is not easy to use and I haven't found a good source for help. Their forums are good for cookie cutter questions, but challenging to get out if the box answers.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great software- easy...
Revisado el 13/7/2019
Always helpful. Customer service is quick and responsive. I see no reason to ever stop using this...
Always helpful. Customer service is quick and responsive. I see no reason to ever stop using this software.
Puntos a favor
Helps me stay organized within my small business. Works as an accounting feature for me as well in regards to some of the reporting. Very intuitive with ability to customize everything, including branding. LOVE!
Desventajas
I really do not have any cons to this software!
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy to use and helpful
Revisado el 31/5/2019
Puntos a favor
- Provide automation
- Easy to integrate with our product
- Customer services are good
Desventajas
- Sometimes the system gets buggy
- All the options are not there which is in Zoho invoices
- Customer services are only via email, chat or direct phone lines are not that responsive
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy to navigate and gets the job done
Revisado el 25/5/2018
Puntos a favor
The program provides a lot of value for what you pay. Setup with straight forward it's easy to use on a day to day basis.
Desventajas
There are times where making changes/updates is more difficult then it should be which can be frustrating.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly Recommend!
Revisado el 3/6/2019
Puntos a favor
The software is easy to setup and has a great deal of customization options to suite any business.
Desventajas
I have had no bad experiences, so I can offer no cons to the Zoho products we use.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great solution if you're already a user of Zoho products and you need to handle subscriptions
Revisado el 24/6/2022
Puntos a favor
It's not absolutely intuitive, but it works as a part of Zoho ecosystem, so if you're already familiar with apps like ZohoBooks - then it won't take a lot of time for you to get familiar with Subscriptions.
And yes, as most of the Zoho products - it's very flexible
Desventajas
UI of the checkout pages and emails. It would be good to have more templates available
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great program!
Revisado el 3/6/2019
Puntos a favor
Zoho Subscription is very user friendly, easy to use and very intuitive
Desventajas
There is nothing I can think of that I did not like
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
About Zoho
Revisado el 31/5/2019
It's very easy to keep track of subscriptions without the fear of missing to bill
It's very easy to keep track of subscriptions without the fear of missing to bill
Puntos a favor
It's simple and easy to use. It's very user friendly and designed for easy understanding
Desventajas
Certain mandatory features are not available
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Zoho Subscriptions Review
Revisado el 3/6/2019
Good
Good
Puntos a favor
Our customer base is organized in one place in a very coherent manner.
Desventajas
In my opinion, the reporting given could be better.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Zoho Subscriptions Review
Revisado el 2/6/2022
Puntos a favor
Support for the application is excellent and there is ease of access for all features and it is easy to understand.
Desventajas
Further customization within the application would be nice especially if there are particular types of subscription that need different options aside from the ones there by default.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
User friendly, easy to use
Revisado el 27/6/2019
Have used Zoho for over 4 years. Subscriptions is a great customer management tool for large client...
Have used Zoho for over 4 years. Subscriptions is a great customer management tool for large client base/data base
Puntos a favor
Software is easy to set up, maintain and use.
Interfaces well with Zoho Books accounting software.
Ideal for SME orgainsations wanting value for money, easy of application and great customer support.
Desventajas
Don't really dislike anything about it. If we had to be picky, you have to leave Subscriptions to go into other Zoho applicatons like Books or Inventory
- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent way to easily start a small subscription business
Revisado el 15/4/2021
Good experience. Add subscription service to even a WordPress site (using their supplied embed...
Good experience. Add subscription service to even a WordPress site (using their supplied embed code, a button/link, or wordpress plugin) with minimal effort.
Puntos a favor
Zoho Subscriptions is easy to start, especially if you're already in the "zoho software ecosystem". You can create a new Product and define your Plans, and have them ready for clients all within an hour. The "hosted pages" keeps all the tricky technical aspects including customer & billing info off of your application/site.
Desventajas
Like most Zoho products it has a slightly "unpolished" feel to the UI, but the features are all there.
