ADP Workforce Now

Paquete de gestión de capital humano (HCM) basado en la nube

Calificación general

4,4 /5
(6.288)
Relación calidad-precio
4,2/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,2/5

88%
de los usuarios recomienda esta aplicación
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6288 opiniones

Aloima Daniela
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Puntualidad conforme.

Revisado el 22/5/2023

En Cubicle Colombia estamos muy conformes con la formación de ADP Workforce Now , nos ha permitido estar en una gran variedad de proyectos con los mejores empleados que hemos proyectados con todas las funciones del software de talento, sin ningún imprevisto de ejecución.

Puntos a favor

Nos permite formular una gran capacidad de ejecuciones favorables a la empresa.

Desventajas

Sin novedades hasta lo previsto en la empresa.

Geovanny
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ADP Workforce la mejor elección en las App

Revisado el 9/5/2023

Me ayudado a mejor en la empresa y crecer más con mis clientes y trabajadores que la conforman

Puntos a favor

Me gusta la herramienta que se encuentra en la aplicación y nos ayuda a mejorar mucho en la empresa

Desventajas

Toda la aplicación nos gusta es muy funcional para la empresa

Angelica
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente herramienta para manejar tus pagos

Revisado el 18/10/2022

En generals buena, siempre actualizada.

Puntos a favor

Lo que más me ha gustado es la facilidad con la que puedes acceder a tus informes de nomina

Desventajas

Para algunas personas puede ser complicado el login

Angelica
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super Software ADP

Revisado el 7/3/2023

Ah mejorado mucho la administración de empleados y tiempo en la empresa ya que brinda detalladamente sobre el gasto de nomina

Puntos a favor

Es muy sencillo usarlo, el diseño en pantalla es fácil de seguir. Es la herramienta que complementa a la perfección con la empresa

Desventajas

Las actualizaciones son muy frecuentes. El cambio es muy constante. Aveces la sección de beneficios se torna algo complicado de administrar sin el apoyo de adp

Leonardo
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Excelente aplicación

Revisado el 25/3/2022

Puntos a favor

Permite como trabajador conocer información relacionada con su salario, beneficios, vacaciones y otras más, sin necesidad de llamar a Recursos Humanos, es tener la información a la mano, totalmente disponible para cuando uno la necesite.

Desventajas

El acceso es un poco engorroso, se requieren demasiados datos para autenticar, debería ser algo más sencillo.

Natalia
Calificación general
  • Sector: Externalización/deslocalización
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Excelente

Revisado el 20/3/2023

Puntos a favor

La facilidad de su uso, las múltiples opciones que tiene y accesibilidad.

Desventajas

Incidencias puntuales que se han resuelto a la mayor brevedad posible.

Usuario verificado
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

ADP Workforce Now: Una Solución Integrada para la Gestión de Recursos Humanos

Revisado el 12/2/2023

Puntos a favor

Me ha gustado mucho el software ADP Workforce Now porque ofrece una gran cantidad de herramientas y funcionalidades para ayudar a los empleadores a gestionar sus recursos humanos. El software facilita el control de la planificación del trabajo, los pagos, los seguros, la capacitación del personal, la evaluación de desempeño y mucho más. El software se ha diseñado de manera intuitiva y se puede acceder desde cualquier dispositivo, lo que lo hace muy conveniente para los usuarios.

Desventajas

Lo que menos me ha gustado del software ADP Workforce Now es el costo. El software es bastante costoso y no hay una versión gratuita, lo que lo hace costoso de adquirir para muchos empleadores. Además, el software es un poco complicado de utilizar y puede llevar bastante tiempo para aprender y entender cada función.

Shanice
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Pay Manager Ever

Revisado el 16/4/2022

I would def recommend this service for companies that have payroll issues it's a great way for employees to manage their pay and have access to their documents without a hassel.

Puntos a favor

The ability to keep important documents 9n file for easy downloading.

Desventajas

The registration is a bit complicated when and if you've been employed through multiple companies using this software .

Kate
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Setup for the system is long and tedious, support is better than other providers

Revisado el 4/8/2022

It works fine, but is not as user friendly as other platforms we have used in the past.

Puntos a favor

I am always able to get a support person on the phone, it may mean staying on hold for up to 30-45 minutes, but I am able to speak to a live person and have my concern resolved on the call.

Desventajas

The setup for this program was long and tedious. We were transferring from a different HR platform that had a really easy setup. It took us 4 months to get everything up and running. There was a different person assigned to each feature/function of the platform. Communication was not great during the setup process.

Moniquia
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

ADP effectiveness

Revisado el 10/5/2023

Puntos a favor

I appreciate being able to receive reports for payroll numbers. It helps me with budgeting

Desventajas

I don’t have any complaints with the program. I think that it is amazing and easy to use

Abby
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 0.0 /10

One of the least user friendly systems I've ever used

Revisado el 28/11/2018

I have nothing positive to say about ADP. I believe our company had good intentions of utilizing this software, but it has been nothing but a headache for us.

Puntos a favor

Once you're able to find the information, ADP is comprehensive and has employee's information readily accessible in several areas. I think the only positive thing I have to say about this system is that you're able to reset your login password yourself, as opposed to an administrator having to do it.

Desventajas

There are so many things that I do not like about this software - some of the main areas of concern/difficulty:

1. There are entirely too many "widgets" to navigate through to get to the information. Information can be accessed in so many different ways, it's confusing to find what is most efficient. Personally, I think two options is a reasonable approach. It seems like we're always finding new ways to get to the same information, as opposed to it being streamlined. I don't like all the options - we have been using ADP for almost a year now and I STILL do not know how to find certain information.

2. I am an administrator and have access to an entire team (300+ employees) information. Our employer thought that ADP would work to streamline things and make accessing their information easier. Unfortuantely, I have to go through many windows and "filters" to find the information I'm looking for.

3. There are ghosts in the system that we have not been able to determine why they keep happening. For example, we have several employees we keep entering schedules for, and despite saving them, entering them through different administrators, those employees schedules WILL NOT save.

4. This system's effectiveness is largely reliant upon a company's own data entry procedures. Someone, somewhere, is entering my team's information incorrectly. As a result, I will randomly come across employees who have been misentered into the system and our IT department has to resolve.

Respuesta de ADP Traducir a Español

Hi Abby, I'm sorry to hear about your experience using the technology. I would be happy to connect with you an ADP payroll representative who can meet with you to improve the experience. Please contact me at will.blalock@adp.com

heba
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The American Dream is also important to the American workforce.

Revisado el 7/3/2023

If you're looking for a way to increase your productivity and be more organized in your work life, then you should consider joining ADP's Workforce Now Program. The program offers a number of benefits for employees, including:- Increased productivity- Improved communication and collaboration- Reduced stress- Increased safety- Increased securityThere are a number of reasons why joining the program would be beneficial for you and your career. By joining, you'll be able to increase your productivity and be more organized. This will allow you to work faster and more efficiently and make more accurate decisions. You'll also be able to improve your communication and collaboration skills, which will help you work better as a team. You'll also be able to reduce stress and improve your safety. And lastly, by joining the program, you'll be able to increase your security and protect your data.If you're interested in learning more about ADP's Workforce Now Program or any of its benefits, please visit our website or contact us today. We would be happy to discuss the program with you and answer any questions you may have.ADP’s Workforce Now Program offers a number of benefits for employersEmployers who are considering joining ADP’s Workforce Now Program should take into account the many benefits the program offers. Here are five of the most important:Increased Efficiency and Productivity. When an employer is using ADP’s workforce solutions, they are able to automate their process

Puntos a favor

As you may know, ADP is a leading provider of payroll and human resources services. Recently, they released their report on the most and least ADP-employed states.The report found that the most ADP-employed states are in the South and West, while the least ADP-employed states are in the Northeast and Midwest. This is interesting, as it may suggest that the most and least ADP-employed states will benefit the most and least from the current ADP workforce adjustment.The report also found that employees in the most ADP-employed states earn more than employees in the least ADP-employed states. In addition, employees in most ADP-employed states receive more benefits, such as paid vacation and sick leave, than employees in the least ADP-employed states.The report also found that employees in the most ADP-employed states are more likely to have a company-sponsored retirement plan than employees in the least ADP-employed states. This suggests that companies in most ADP-employed states are more likely to offer benefits to their employees.As you can see, the most and least ADP-employed states will likely benefit the most and least from the current ADP workforce adjustment. Therefore, it is important for companies to evaluate their current ADP workforce adjustment needs and make adjustments as needed

Desventajas

There is a lot of talk about how the most and least ADP workforce now benefit. I think the answer is, it depends.If you are an individual or company that relies on outside contractors, the most ADP workforce now BENEFIT because you can now find qualified workers more easily. The downside is that you may have to pay more for the service.If you are self-employed, a small business owner, or have employees who are not ADP eligible, you may now BENEFIT from the most ADP workforce because you now have more workers to choose from. The downside is that you may have to train these new workers and you may have to pay them more than current employees.It really depends on your business and what you need the most.

Olivia
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing

Revisado el 11/5/2023

Puntos a favor

Great for direct deposit! Helps to not go pick up a paycheck!

Desventajas

Its pretty great. I use it weekly for pay and for time off.

Moon
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Best option for receiving payroll

Revisado el 9/5/2023

Puntos a favor

The ADP website, and app are by far the most comprehensive, and easy to use payroll system that I have experienced thus far.

Desventajas

To date, based on my use as an employee receiving payroll through ADP, I have not experienced any negative aspects.

Adrian
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Here's my experience with ADP.

Revisado el 10/5/2023

At our company, we make use of ADP Workforce Now for various purposes such as Time & Attendance and storing employee documents. We rely on ADP for our 401(k) program, and it links our staff directly to their retirement site. To ensure we compensate our employees correctly for prevailing wage jobs, we use a third-party software called IDI's TimeBank, which works seamlessly with ADP's payroll processing.

Puntos a favor

ADP sends carrier information to our carriers when we update coverage in ADP.Open Enrollment - Employees elect online, so there are no paper forms to fill out.

Desventajas

Playing phone tag would be better than communicating via email.It should be easier to find the right department to fix a specific problem.

Usuario verificado
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

great experience

Revisado el 12/5/2023

Puntos a favor

it is easy very user friendly, nice layout and doesn't require a specific training to be used.

Desventajas

they way it shows balance holidays is not very clear

Eduard
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

ADP Workforce Now as HR Manager

Revisado el 11/5/2023

Overall, I found ADP Workforce Now to be a comprehensive HR management solution that effectively streamlined our processes, although there were occasional technical issues and the customer support could be improved.

Puntos a favor

I found ADP Workforce Now's user-friendly interface and customizable reporting features to be incredibly helpful in streamlining our HR processes and making data-driven decisions.

Desventajas

Some users have reported experiencing technical difficulties and slow customer support when using ADP Workforce Now, which has caused frustration and delays in managing HR tasks.

Cristiano
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Custom solution to fit any business size/type.

Revisado el 2/12/2021

We switched from Paychex to ADP as we outgrew the Paychex platform. Happy with the switch, despite the occasional headache.

Puntos a favor

I like that ADP gives you complete control over all aspects of HR & Payroll within workforce now.

Desventajas

Because it is so customizeable, there can be issues getting feaetures working or fixed. Also, the sales and implementation team are hard to get ahold of once paperwork is finalized. They seem to disappear and work on their own schedule without feedback, regular updates on progress, etc.

Alternativas consideradas

Gusto y Homebase

Razones para elegir ADP Workforce Now

Paychex was more "on rails" and didn't allow some customization that we needed. Also, their time & attendance app was terrible. I spent more time fixing time clocks than anything else.

Software anterior

Paychex Flex
TraeAnn
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Not a good option for smaller companies

Revisado el 9/6/2022

Not great. Customer service is a joke without a dedicated service team, which you can only get by meeting a certain size threshold or paying roughly four times the monthly rate for basic service. They are constantly changing the theme/formatting of the website (at least twice a year), so you have to relearn things often.

Six months ago I had a call with them to explore adding the Applicant Tracking and Performance Management modules, and they ended up presenting me with the biggest suite possible without 12 other pieces I didn't need (which was going to increase our annual cost on the system by 3 times, or $40k). When asked to quote me on just the 2 modules I wanted, they literally said "what is your budget? that will help us determine the price." Very backwards approach.

Puntos a favor

Lots of customization in reporting and accesses

Desventajas

Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.

Kym
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ADP

Revisado el 29/8/2019

After the implementation process, as painful as it was, the system seems to be a little smoother and working correctly. Still finding some items that are needing fixed from the lack of attention from our previous account managers.

Puntos a favor

ADP has automated several process that used to be manual.

Desventajas

The implementation process was very difficult and lasted over a year. It took almost a year to find a good Account Manager. The continued updates. Just seems that every week I go in and something has changed. The ACA reporting is still a little clunky.

Alternativas consideradas

Paycom

Razones para elegir ADP Workforce Now

CDK was sunsetting their program. ADP and CDK used to be one in the same therefore we were under the impression that ADP would have more dealership experience when it came to payroll.

Software anterior

CDK Drive

Razones para cambiar a ADP Workforce Now

Again because we were under the assumption that ADP had more dealership experience when it came to payroll because they used to be a part of CDK (which is a dealership accounting software).
Adrian
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ADP

Revisado el 27/8/2019

WFN solves our issues for time and attendance tracking with employees in 30 states. It provides all necessary reporting needed to report on payroll spend.

Puntos a favor

Pretty user friendly. Screen layout is easy to follow. Once employees are trained, they usually don't need any follow up.

Desventajas

Updates and changes are too frequent. Constant change. The Benefits sections is very hard to manage without support from ADP and working through Open Enrollment is very challenging. The Carrier API feeds are very complex.

Alternativas consideradas

Paycom

Razones para elegir ADP Workforce Now

System functionality did not meet needs with growth of company.

Software anterior

Paychex Flex

Razones para cambiar a ADP Workforce Now

System functionality
Katie
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

ADP Review

Revisado el 27/8/2019

Overall I'm a happy ADP client.

Puntos a favor

What I like most is that everything is there for me in one place- time and attendance, payroll, reviews, contact information. I also like that help or assistance from ADP is a phone call away.

Desventajas

I wish the hold time when I call for assistance wasn't so long. I also wish there would be a last contact log for supervisors or admin to write in notes.

Alternativas consideradas

UKG Ready

Razones para elegir ADP Workforce Now

We changed ownership and I didn't care for Kronos.

Software anterior

UKG Ready

Razones para cambiar a ADP Workforce Now

ADP was able to set us up with workforce now the quickest. I heard good things about it.
Shasta
Calificación general
  • Sector: Mercados de capitales
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User friendly and helpful

Revisado el 26/12/2021

Wasy to see your time and tracj next things to do see each departments performance and goals

Puntos a favor

That any of my employees can access it and it helps daily routines so much easier. For all my employees.

Desventajas

There is nothing i dont like or love about it and all our employees agree

Alternativas consideradas

Remote Support

Razones para elegir ADP Workforce Now

This makes things so much easier and smoother and had lots more info.

Software anterior

BambooHR

Razones para cambiar a ADP Workforce Now

The reviews did not disappoint. Reviews are alot in marketing and this checked all the boxes for us.
Sally
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

ADP Workforce Now is so-so for a small business

Revisado el 25/2/2021

Overall WFN is a pretty complex product, with features that most likely are impactful and necessary for larger companies. However, as a small business user, it seems cumbersome in some instances.

But by far my biggest issue using this product is with the ADP Support. I have no dedicated support representative; I'm pretty sure every person working for their support is located in another country, and it generally takes me between one and 8 hours overall to get any type of problem fixed. That is not an exaggeration. And I know to expect that almost every time, the call will get disconnected and I may or may not hear back from that representative. Being 100% unable to rely on their product support to fix our issues can be a huge problem when the error involves payroll which is under a deadline!

Puntos a favor

The interface on the employee profile pages is pretty good. It's like a dashboard for each type of information for each employee (pay profile, employment profile, personal profile, etc.).

Desventajas

The reporting functionality leaves much to be desired from the user's perspective. I find it very difficult to locate a canned report containing the information I need, and the custom reporting can be difficult to use.

We also use this product for PTO tracking, and the users find it difficult to figure out how to see all the details and manage their time off. I am constantly having to explain to them how to use it, when this feature should really be self-explanatory. In addition, administrators are unable to pull or print a calendar showing time off for all employees in a given time period. This seems like information that's crucial from a business perspective, but apparently if we don't pay for the Time & Attendance module, we do not get the full functionality of the PTO system. Disappointing, to say the least.

Another big disappointment is figuring out how to use this product to distribute and track company policies that require signatures, print a report with the results, etc. I'm not sure it works at all....I have been unable to figure it out, and therefore gave up on that.

Samridh
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to Use and Easy to Manage

Revisado el 1/2/2019

Puntos a favor

Our company transitioned to ADP 3 years ago and in the past three years I have really grown to like ADP.
- Easy to manage my PTO and see balances
I can easily log into ADP and see how much balance is left. Previously I had to wait for my paycheck to look at it and keep note of it. Otherwise everything was stored on the SAP system and SAP codes were too hard to remember. I like the online platform a lot better with ADP.
Apply for PTO is also a piece of cake. Simply choose the date (calendar is shown on right) and submit the hours.
- Notifications
ADP is really good about notifying the user if there is any mails waiting in the inbox. Any approvals or disapprovals, documents and announcements on ADP gets sent straight to my work email and it helps me to remember that I should go and check it out.
- Everything in one place
All my Paychecks, Tax Documents, Health and Dental Benefits, Policies etc are on one spot. They are all properly placed under specific tabs so after some clicking around I was able to easily get to the page I needed too.
I also like that I can download my information and documents in a pdf format and store it computer for later access. I no longer have to email HR and ask for my tax document if I lost it or ask what is the health/dental plan i enrolled in.
Even enrolling or changing the benefits plan is super easy and it is all done inside the ADP at the beginning of each year.

Desventajas

- Outdated look
I think ADP could enhance their website a bit more than what it is. I do like their simplicity however more helpful links in the front page would be nice so that I do not have to click through 3 pages to submit a PTO.
- More details needed
I would prefer each page to have some details on what this page is for and how it can be used. Some sort of front page explanation would be nice. The first few months I emailed my HR every single time to figure out how to do the simplest of things
- Update takes time
When there is an updated I have notice some delays. Whether it be on my PTO approval or my salary increase. The system updates takes the longest.