Opiniones de SutiExpense

Su gestión de facturación rapidez y fluidez

Algunas opciones no las utilizaria en mi opinión

We vetted 6 providers before deciding to use SutiExpense.
Suti support was a great project management assistance throughout implementation. They required weekly online meetings to keep the implementation moving forward with tasks assigned and reviewed each meeting. It was thorough and successful.
Since service implementation, our users have found it to be easy to use overall.
Besides the ease of implementation and user reaction, the other major plus has been the responsiveness of the support and programming staff. We have made numerous requests to make the service easier for our users and more effective for our cost controls. Almost every request has been incorporated. The end result has been a great addition to our system and a project that our IT department was commended for initiating and completing.

We literally had over a 100 requests for tweaks to their system / software service. These were items that are particular to our industry needs. To date, less than 6 could not be implemented in the current architecture. So we have no "cons" to list.

It is an acceptable means to input expenses.

I cant see the charges made as they are made.

I love the way I can use the mobile app to build my whole report, snapping photos of the receipts with my phone as I enter each one. MUCH quicker than our old process, which involved tape and a photocopier...

The mobile app, at least on Android, currently has a glitch where it crashes if I try to backdate an expense. They're working on it, but it's a little irritating to need to log on to the desktop app to fix the dates, rather than just submitting from my phone. I've never gotten the hang of emailing receipts in to attach because the mobile app is so much easier!

Able to use across many currencies and countries without issue. The phone app is best a big win for our users.

Reporting across our 30 programs could be more robust as we currently run individual reports. Suti is working on a solution for us.

Extremely easy to get familiar with and to use.

There is nothing I disliked it is a fantastic tool.

the 'app' version is surprisingly easy to use and friendly. I use this generally for creating new reports and submitting manual receipts for re-imbursement. I also like the ability to send receipts via email and use both the app submitted and emailed receipts when I create my reports. I generally do reports right away now when the expenses occur rather than accumulating them like I used to when I submitted on paper.

Managing the images is a little clumsy some times, particularly if I need to 'call out' two different expense categories on a single receipts. I would like to have the ability to 'annotate' the images, circle things, make comments on the image.. And I would like to be able to create my own 'categories' as long as I give a GL department and account. I submit a lot under 'miscl' and it's hard to annotate where it should be charged.

The ease of the system, moving tab to tab. Wish I had this years ago..

Sometimes put incorrect dollar amounts from receipt

I find it easy to navigate and overall it's intuitive.

The OCR function is usually way off to the point that I don't use it.

Our company really likes the real time of the mobile app and how user friendly it is.

When you select a date range to import transactions it wont pull your entire statement if the transaction or posting date is different.

Wish you guys had on site training or are able to log in and screen share to make sure we are using the full functionality.

The software is easy to use and the customer service has been great.

I have had no issues with the software,

It is easy to keep expense reports organized.

There are some things that could be "remembered" by the software that would make things much easier. For example, locations, currencies, etc. have to be entered multiple times over the course of an expense report. When I travel domestically, the software is much easier to process and functionally more streamlined than when I am traveling internationally. For me, the latter is far more common.

Every interaction I have had with the SutiExpense support team has been exceptional. Issues I passed on to them were handled quickly and I had personal follow-up to let me know the status of the updates and then to check with me after the updates had been released to make sure I was happy.

The date feature on the mobile app always seems odd. I think it must be tied to GMT...

I like being able to fill in my expenses while commuting or at the restaurant right away after getting the check. It is efficient and there is no more lost receipts.

On IOS once the photo of the receipt is attached, it becomes blurred and it is not possible anymore to double check it.

Quick calculations and the options for multiple locations for one day,

When the destination is chosen sometimes the gps takes you 340 miles away instead of 16. Sometimes I have to put in a near address because the software doesn’t read the address.

Also, sometimes the route back isn’t accurately the one taken

It is easy to quickly compose an expense report and move it through the approval process. The setup of expense categories is extremely user friendly.

Sometimes the set up or location of various items can be confusing. I am still having to export and manually manipulate data into a form I can use.

I'm able to quickly capture my receipts, upload them and submit a report while on the go!

Sometimes the date changed after i took a picture of the receipt. I had to go back and correct the date. I think they may have fixed this as it hasn't happened in a long time.

The ease of use from entering an expense to attaching receipts. The quickness of an email sent to the approving manager for the expense to be reviewed an approved for payment.

Nothing at this time that I can think of for a con.

The mobile app is easy to use and the camera function is convenient to quickly take a photo of a receipt and have it automatically entered into my account.

difficulty in deleting old credit card charge downloads

It’s easy to learn and use. I like how it’s formatted and easy on the eye

Sometimes it times out and I have to log back in

Ease and quick in getting through receipts - the updated version is much more efficient

None. I have zero complaints and no longer dread completing an expense report

It is intuitive. Easy uploads. User friendly.

Sometimes runs slow. Cancellation is difficult.