---
description: Software de gestión de experiencia del cliente gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software de gestión de experiencia del cliente gratis | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente gratis](https://www.getapp.es/directory/601/customer-experience/software)

# Software de gestión de experiencia del cliente

Canonical: https://www.getapp.es/directory/601/customer-experience/software

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## Productos

1. [Freshdesk](https://www.getapp.es/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
2. [Pipedrive](https://www.getapp.es/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Sistema CRM construido por y para los vendedores
3. [Zoho Desk](https://www.getapp.es/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
4. [Zoho CRM](https://www.getapp.es/software/9908/zoho-crm) — 4.3/5 (6964 reviews) — CRM multicanal para empresas de todos los tamaños
5. [SurveySparrow](https://www.getapp.es/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Herramienta de encuestas conversacionales
6. [Zoho CRM Plus](https://www.getapp.es/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Plataforma de experiencia del cliente unificada
7. [LocalClarity](https://www.getapp.es/software/111635/localclarity) — 5.0/5 (6 reviews) — SEO local para marcas con múltiples ubicaciones
8. [Zendesk Suite](https://www.getapp.es/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
9. [Hootsuite](https://www.getapp.es/software/20432/hootsuite) — 4.4/5 (3795 reviews) — El líder mundial en gestión de redes sociales
10. [LiveAgent](https://www.getapp.es/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
11. [LiveChat](https://www.getapp.es/software/8385/livechat) — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
12. [Trustpilot](https://www.getapp.es/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Plataforma de gestión de reseñas de clientes para empresas online
13. [Intercom](https://www.getapp.es/software/91379/intercom) — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
14. [Bitrix24](https://www.getapp.es/software/90602/bitrix24) — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
15. [Typeform](https://www.getapp.es/software/91581/typeform) — 4.7/5 (945 reviews) — Haz que la recolección de datos sea una buena experiencia con los formularios personalizados.
16. [Sogolytics](https://www.getapp.es/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Encuestas, sondeos y cuestionarios online con soluciones empresariales.
17. [Birdeye](https://www.getapp.es/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestión de reputación online
18. [Lime Connect](https://www.getapp.es/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
19. [Sprout Social](https://www.getapp.es/software/20453/sprout-social) — 4.4/5 (606 reviews) — Software de gestión de redes sociales para empresas
20. [Tidio](https://www.getapp.es/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
21. [CXone Mpower](https://www.getapp.es/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
22. [Survio](https://www.getapp.es/software/110583/survio) — 4.5/5 (570 reviews) — Herramienta de creación de encuestas para recabar comentarios de clientes y empleados.
23. [Hotjar](https://www.getapp.es/software/101789/hotjar) — 4.6/5 (539 reviews) — La solución permite obtener ideas y comentarios a través de analíticas móviles y de sitio web.
24. [Twilio](https://www.getapp.es/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) — Aporta voz y mensajería a las aplicaciones web y móviles.
25. [Zoho Survey](https://www.getapp.es/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Encuestas sobre cualquier tema, hechas simples y poderosas.

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## Categorías relacionadas

- [Software de chat en vivo](https://www.getapp.es/directory/561/live-chat/software)
- [Aplicaciones para hacer encuestas](https://www.getapp.es/directory/234/survey/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.es/directory/1029/customer-satisfaction/software)
- [Software NPS](https://www.getapp.es/directory/1963/nps/software)
- [Software de compromiso del cliente](https://www.getapp.es/directory/650/customer-engagement/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.es/directory/601/customer-experience/software)
- [Todas las categorías](https://www.getapp.es/directory)

-----

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