---
description: Descubre los mejores productos de Software para el control de calidad de centros de contacto de 2026. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para el control de calidad de centros de contacto - Las mejores herramientas y proveedores | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software para el control de calidad de centros de contacto](https://www.getapp.es/directory/3834/contact-center-quality-assurance/software)

# Software para el control de calidad de centros de contacto

Canonical: https://www.getapp.es/directory/3834/contact-center-quality-assurance/software

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## Productos

1. [Zoho Desk](https://www.getapp.es/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [Insightful](https://www.getapp.es/software/101651/workpuls) — 4.8/5 (175 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
3. [LiveAgent](https://www.getapp.es/software/91301/liveagent) — 4.7/5 (1780 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
4. [Nextiva](https://www.getapp.es/software/91289/nextiva) — 4.6/5 (916 reviews) — Simplificar la comunicación empresarial
5. [Talkdesk](https://www.getapp.es/software/100659/talkdesk) — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
6. [NiCE CXone](https://www.getapp.es/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
7. [Five9](https://www.getapp.es/software/91276/five9) — 4.2/5 (481 reviews) — Software de centro de atención telefónica y contacto en la nube
8. [CloudTalk](https://www.getapp.es/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
9. [Genesys Cloud CX](https://www.getapp.es/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
10. [XM for Customer Experience](https://www.getapp.es/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
11. [Playvox](https://www.getapp.es/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
12. [Squaretalk](https://www.getapp.es/software/106691/squaretalk-matrix) — 4.9/5 (102 reviews) — La solución Deskforce aumenta el rendimiento de los agentes.
13. [Sprinklr](https://www.getapp.es/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
14. [eDesk](https://www.getapp.es/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — El único servicio de asistencia de comercio electrónico integrado
15. [Froged](https://www.getapp.es/software/2050795/froged) — 4.5/5 (56 reviews) — Software de participación del cliente
16. [Call Center Studio](https://www.getapp.es/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
17. [Scorebuddy](https://www.getapp.es/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA Software para puntuación (llamadas/correo electrónico/chat/social)
18. [Zendesk QA](https://www.getapp.es/software/2047802/klaus) — 4.9/5 (23 reviews) — Plataforma de gestión de la calidad de la asistencia
19. [inconnect](https://www.getapp.es/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Haz contacto. Haz negocios.
20. [Medallia Agent Connect](https://www.getapp.es/software/2036983/stella-connect) — 4.9/5 (18 reviews) — Comentarios de clientes, coaching y preguntas y respuestas para asistencia al cliente
21. [Balto](https://www.getapp.es/software/115567/balto) — 4.3/5 (11 reviews) — Capacitación para representantes de ventas y atención al cliente de centros de atención telefónica
22. [LiveCaller](https://www.getapp.es/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestión de la comunicación con los clientes y chat en vivo
23. [Centrical](https://www.getapp.es/software/107785/gameffective) — 4.4/5 (8 reviews) — Ayuda a que los empleados se centren en el éxito del negocio.
24. [CallAI](https://www.getapp.es/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análisis de llamadas basada en IA
25. [Audire.ai](https://www.getapp.es/software/2080524/audire-ai) (0 reviews) — Asegura la calidad al 100 % de la participación del cliente

## Categorías relacionadas

- [Software VoIP](https://www.getapp.es/directory/107/voip/software)
- [Soluciones de telefonía](https://www.getapp.es/directory/294/telephony/software)
- [Programas para grabar llamadas](https://www.getapp.es/directory/935/call-recording/software)
- [Software de compromiso del cliente](https://www.getapp.es/directory/650/customer-engagement/software)
- [Software para call center](https://www.getapp.es/directory/275/call-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.es/directory/3834/contact-center-quality-assurance/software)
- [Todas las categorías](https://www.getapp.es/directory)

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